Date-28/05/2015

The Manager,

Aviva life insurance co .ltd.

Head office Gurgaon,

Subject-Regarding fraud with my policy Number- TDW3122183

Sir/Madam,

I Rohidas Rakhamaji Bomble having policy holder of Aviva life insurance co.ltd. My policy Number-
TDW3122183 I brought this policy from your Pune branch .I had issue with policy of duration that’s why
I had given complaint twice in your f.c. road office at Pune. One day I have got call from your Mumbai
office .He Mr.Ashok Bansal who has given cal to me for policy complaint. He told me all details of my
policy (like premium amount, paid premium, nominee details, address).He has suggested me as
surrender option as we told him we are not able to pay premium for long time. so he told us u can
surrender the policy after remaining (fifth)premium because of compete the locking period. After that
he told us surrender value and he told us next process will take care Mr.Arpit kashap from our Head
office. After some time Mr.Arpit given call to ask for regarding documentation .He told list us document
says send to Gurgaon office. Before sending the all document we cross cheke with f c road Aviva branch
your officer says yes Mr. Ashiok Bansal is working in legal department .You can communicate with them.
Afterwards we send the all required document (Id proof, Address proof, and premium Cheque of
Rs.30000/-) to Gurgaon office address only on 14/01/2015. After that cheque got cleared on
14/03/2015.When we Cheke the statement it got clear on personal account Mr.Jagat singh at
Gorakhpur branch. When we given complaint to your office we got call from Mr. Nikhil Narang sitting at
Gurgaon office. He is giving us foolish answer. He is saying go to your bank and ask we are not
responsible.We have given cheke of Canara Bank and it got cleared in Central bank. But finally I want
know I have send the entire document to your gurgaon office only how it’s misplaced and how cheque
goes to personal account. We want explanation because it’s your mistake.Allready we have file the FIR
against of your company. We are positive as you people find solution and give me our money back. As
well as we will go to media trail and says about Fraud.

We enclose all the documents photo copy as well as details.

Yours,

(Rohidas Rakhmaji Bomble)

Cell No.8600035137
Mr.Ashok Bansal-(Mumbai Office)

Contact no.-

Mr.Arpit kashap-Gurgaon Office

Contact no.-

Cheque No.-

Banks Name- Canara Bank, Senapati Bapat Road Branch, Pune, Maharashtra.

Central Bank, Indiranagar Branch, Gaziyabad, Uttar Pradesh.

Date we send-14/01/2015

Cheque Cleared-14/03/2015