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ch02mgt PDF
ch02mgt PDF
MANAGEMENT
Chapter
2
Evolution of Management Thought
Focuses on the
individual worker’s
productivity
Focuses on
the overall
organizational
Focuses on the system
functions of
management
Support of workers
Source: Based on Henri Fayol, General and Industrial Management, trans. Constana Storrs (London: Pittman & Sons, 1949).
© 2007 Thomson/South-Western. All rights reserved. 2–14
Bureaucratic Management
• Focuses on the overall organizational system.
• Bureaucratic management is based upon:
Firm rules
Policies and procedures
A fixed hierarchy
A clear division of labor
Type Description
Traditional Subordinate obedience based upon
custom or tradition
Charismatic Subordinate obedience based upon
special personal qualities associated
with certain social reformers, political
leaders, religious leaders, or
organizational leaders
Rational–legal Subordinate obedience based upon
the position held by superiors
within the organization
vs.
Classical Behavioral
Perspective Perspective
Focused on Acknowledged the
rational behavior importance of human
behavior
Quantitative/
Classical
Systems
Perspective
Perspectives
Facilitated by
Facilitated by
communications
advanced computers
equipment