COMM 226 QUIZ 3

WordPerfect, a word-processing program, is an example of a ________.

Select one:
a. procedure
b. hardware
c. data set

d. software 

A storage disk is an example of the ________ component of an information system.

Select one:

a. hardware 
b. procedure
c. data
d. software

Which of the following statements is true about processes and procedures of an information
system?

Select one:
a. Changes to an information system will not affect the processes that use it.
b. A process will have the same procedure for every information system.
c. Procedures do not change with the changes made to an information system.

d. Each information system has a different procedure for every process it supports. 

A dotted arrow in the BPMN model represents the ________.

Select one:
a. swimlanes
b. beginning and end of the business process
c. flow of action that is named on the arrow

d. flow of the data that is named on the arrow 

Which of the following components of a functioning information system includes the

computer, keyboard, and monitor?

Select one:
a. software
b. data
c. hardware 
d. procedures

Dynamic processes are evaluated on effectiveness more than efficiency because ________.

Select one:
a. the efficient use of resources does not matter in the case of such processes

b. they change so fast that it is often not possible to measure efficiency over time 
c. they are difficult to change
d. they are highly controlled and standardized

Procedures for dynamic processes are ________.

Select one:

a. supportive 
b. predefined
c. prescriptive
d. standardized

________ is a critical part of structured processes.

Select one:
a. Innovation

b. Control 
c. Rapid change
d. Adaptation

The procedures for structured processes are ________.

Select one:

a. prescriptive 
b. supportive
c. dynamic
d. innovative

Which of the following is a critical data characteristic?

Select one:
a. high cost
b. just sufficient 
c. arrival after task completion
d. random

A company's information system discovers a customer's poor credit history only after certain
goods have been shipped to him. The information produced, as a result, was not useful
because the data was ________.

Select one:

a. ill-timed 
b. irrelevant
c. insufficient
d. inaccurate

A company's information system discovers a customer's poor credit history only after certain
goods have been shipped to him. The information produced, as a result, was not useful
because the data was ________.

Select one:

a. ill-timed 
b. irrelevant
c. insufficient
d. inaccurate

A ________ is referred to as a subset of the activities in a business process that is performed

by a particular individual.

Select one:
a. task
b. decision
c. process

d. role 

A company's ________ serve as instructions for users to use and access data.

Select one:
a. processes

b. procedures 
c. repositories
d. activities

Which of the following refers to recorded facts and figures?

Select one:

a. data 
b. procedures
c. programs
d. policies

Which of the following is an example of a dynamic process?

Select one:
a. scheduling work shifts
b. placing an order

c. deciding the location for a new store 

d. computing a sales commission

A  ________ is referred to as a sequence of activities for accomplishing a function.

Select one:
a. repository
b. value chain

c. business process 
d. information system

Which of the following is a benefit of standardizing business processes?

Select one:
a. It allows businesses to take further risks.

b. It enables the business to enforce policies. 

c. It produces varying results.
d. It provides non-scalable solutions.

Customers' names, numbers, and addresses are an example of the ________ component of an
information system.

Select one:
a. process
b. hardware
c. software

d. data 

Decisions in the BPMN model are represented by ________.

Select one:
a. triangles

b. diamonds 
c. rectangles with rounded corners
d. circles