Dear Sir

This mail is to have your kind attention that we are facing lots of issues with
your materials supplied to us. Even after informing the issues you have
repeatedly doing the same mistakes again and again. We also like have your
attention that we have made around 60 lakhs of business with you which also
consider that you are one of our major suppliers. With being a major
supplier, we have a food and beverages company expect some
responsibilities towards the material you supply to us were our major goal of
our company is to provide quality food products to our customers. But due to
your materials we have received lots of negative feedback from our
customers which is a major loss for us and I hope being a supplier you
understand this problem. A negative feedback from a customer is a loss for
us which not bearable.
I would like list down the issue we faced with you and I would like you to go
in details with these lists of problems we faced with

 Cherry with stem tin: As per Purchase order No.1218 dated 03-09-
2019 you have sent cherry tins which was expired last two years ago.
Moreover, you have tried to erase the expiry date to hide it
 Green Chutney: As per our Purchase order No. 35 dated 10-07-
2019. we have placed 120kg of Pudina chutney, but you have sent us
320 kg of chutney.
 Nugel.2.5ltr: Without any purchase order and intimation you have sent
150kg of Nugel to our Mangalore outlet and around 110kg which was
near to expiry,
 Rock Salt: Purchase order no. KGH00346 dated 07-09-2019 with
Kemmale group of hotels, you have sent us 600kg of Rock salts and for
that you have charged nearly Rs 1800/- Transportation cost for the
material value of nearly Rs 3810/- which is illogical.
  Tamarind: Purchase no: KGH00346 dated 07-09-2019. with
Kemmale group of hotels, you have sent 300kg of tamarind which was
a very old stock with worms in the tamarind which we strictly cannot
use to make food products.
 Tutti-frutti: Last Deepavali consignment you have sent us a worst
quality of tutti-frutti which is mainly used to make cakes (i.e. where we
get major part of sales in our business) because of that we have
incurred major loss due lots negative feedback from our customers. Not
only that we also lost the major chunks customers who used buy cakes
in outlets on daily basis.
 We have received a damaged Sunflower oil tins & Rich Fresh
Whipping Creams repeatedly.
 Some of the purchase order specifications are not followed by you. We
have written some specific quantity and we have received some
different quantities.

I hope these details will make you understand the issue we are facing and we
also want you to understand the huge loss we have faced because the
materials you have supplied and now, we are expecting some prompt reply
from you.

Thank you for the time you given to consider this letter.