Professional Documents
Culture Documents
CARE
BY VO LV O
U.S.A./Canada
WARRANTY AND MAINTENANCE RECORDS INFORMATION
Part Number
Instructions to Retailer:
MAINTENANCE RECORDS
The Volvo organization welcomes you to the Volvo family and thanks you for purchas-
ACCESSORY IDENTIFICATION
Accessories Installed At Time Of Delivery
and the customer copy of repair
OWNER INFORMATION
orders covering all services and
From Design, Engineering, and Manufacturing to support activities in Parts, Service, repairs performed on your vehicle.
and Sales, high standards have been set to help ensure your satisfaction and pride as an These service records may be
The warranties described in this booklet assure you that we stand behind our products
Description
and services. To help protect your investment, please pay close attention to the section de-
scribing owner’s responsibilities for proper service and maintenance.
Your Owner’s Manual fully explains the functions, operation and comfort features of
Delivery/Retail Date
your Volvo. It should be reviewed by you and others who may have occasion to drive your
Volvo.
We wish you many years of safe and pleasureable driving in your new Volvo.
Contents
Warranty Information
Volvo’s 2010 New Vehicle Warranties At-A-Glance .......................................................... 3
Warranty Information
Customer Support and Assistance...................................................................................... 4
Things You Should Know About Your Volvo Warranties ................................................. 7
Volvo’s 2010 New Vehicle Warranty ...................................................................................10
Limitations and Disclaimers ...............................................................................................15
Genuine Volvo Replacement Parts and Accessories..........................................................16
Volvo’s Corrosion Protection ..............................................................................................19
Seatbelt and Supplemental Restraint Systems .................................................................22
Seatbelts: “Something We Believe In” ...............................................................................24
Emission Warranties - U.S./Canada ..................................................................................25
Design and Defect ............................................................................................................25
Performance .....................................................................................................................30
Maintenance Requirements
2010 Emission Warranty Parts List ..................................................................................33
Retailer Certification ........................................................................................................35
California Emission Warranties - California, Connecticut, Maine, Massachusetts,
New Jersey, Oregon, Pennsylvania, Rhode Island, Vermont and Washington ........36
Emission Control Warranty Statement .............................................................................36
Emission System Warranty .............................................................................................39
Limitations and Disclaimers ............................................................................................45
Emission Parts List - California, Connecticut, Maine, Massachusetts, New Jersey,
Oregon, Pennsylvania, Rhode Island, Vermont and Washington .....................................46
PZEV Vehicle Emissions Warranty ...................................................................................47
Contents 1
Contents (cont.)
Service Information
2 Contents
Volvo’s 2010 New Vehicle Warranties At-A-Glance
New Vehicle Limited Warranty (U.S.)
New Vehicle Warranty (Canada) 4 years/50,000 miles/80,000 kilometers
Warranty Information
Battery Warranty* 4 years/50,000 miles/80,000 kilometers Full Coverage
Adjustments 1 year/12,000 miles/20,000 kilometers
Genuine Volvo Replacement
Parts** 1 year/unlimited mileage/kilometers
* Remote Keyless Entry, Navigation, DVD and Headphone System batteries are covered under the one year 12,000 mile/20,000 kilometer adjustment warranty.
** Genuine Volvo accessories installed as retailer options, that are purchased as part of the new car sale, are covered for four (4) years or 50,000 miles/80,000 kilometers, whichever occurs
first. If purchased and installed by a Volvo retailer after the vehicle is retailed, the warranty is for the remaining period of the new car warranty or one year, whichever is greater.
*** Volvo continues coverage under the new car warranty to four (4) years or 50,000 miles/80,000 kilometers, which ever occurs first.
3
Customer Support and Assistance
Your satisfaction with Volvo products and services is 1. Discuss the matter with the appropriate department
Warranty Information
of prime importance. Volvo takes pride in producing manager at the retail facility (Service Manager,
a quality vehicle, and our efforts are supported by a Parts Manager, etc.). Explain exactly what caused
strong retailer network. Should you have any questions the problem and ask what action will be taken. If
concerning service or your Volvo’s performance, your the matter remains unresolved after a reasonable
retailer will be happy to answer them for you. length of time, then
We suggest you keep records of all your interactions 2. Discuss the matter with the General Manager,
with the retailer referencing maintenance and repair explaining what occurred in Step #1.
to your vehicle:
• Dates of conversations and with whom 3. Contact Volvo’s Customer Care Center by mail
• Invoices or telephone; We will make the retailer aware of
• Maintenance Records your particular situation with all pertinent informa-
• Repair Orders tion, so a satisfactory resolution can be pursued.
Please provide the following information:
If you should require assistance with service for your
vehicle, we suggest you take the following steps as
necessary:
Warranty Information
In the U.S., contact:
• Vehicle Identification Number (found on your
Volvo Cars of North America, LLC.
Vehicle Registration Card, Vehicle Certificate of
Customer Care Center
Ownership, and located on the upper left corner
1 Volvo Drive, P.O. Box 914
of the dashboard)
Rockleigh, NJ 07647-0914
1-(800)-458-1552
• Date of purchase and current mileage
If you feel that the efforts by Volvo and the In the CAMVAP program, impartial third-party arbi-
retailer to resolve a factory-related vehicle service trators conduct hearings at mutually convenient times
concern have been unsatisfactory, Volvo Cars of and places in an informal environment. These impartial
Canada Corp. participates in an impartial third arbitrators review the positions of the parties, make
party mediation/arbitration program administered decisions and, where appropriate, render awards to
by the Canadian Motor Vehicle Arbitration Plan resolve disputes. CAMVAP decisions are fast, fair
(CAMVAP). and final as the arbitrator's award is binding on both
you and Volvo Cars of Canada Corp.
The CAMVAP program is a straightforward alterna-
tive to resolve a disagreement when all other efforts The CAMVAP services are available in all Canadian
to produce a settlement have failed. This procedure is territories and provinces. For more information, with-
without cost to you and is designed to eliminate the out charge or obligation, call your CAMVAP provincial
need for lengthy and expensive legal proceedings. administrator directly at 1-800-207-0685, or visit our
website at www.camvap.ca.
Warranty Information
Where Volvo Warranties Apply Warranty Repairs
The Warranties described in this booklet apply to Warranty repairs which are required as a result of
new 2010 model year Volvo passenger vehicles used defects in material or workmanship, and are brought
for non-commercial purposes (i.e., personal/family to the attention of an authorized Volvo retailer by
use). The vehicle must have been originally sold by an owner, will be performed by an authorized Volvo
Volvo Cars of North America, LLC.,* or Volvo Cars retailer only at no charge during the warranty period.
of Canada Corp.* and registered and operated in any
of the 50 states of the U.S., the District of Columbia, To obtain repairs under warranty, contact an autho-
any territories or commonwealths of the United States, rized Volvo retailer and explain the condition. We
or any territories or provinces of Canada. Any remain- recommend your selling retail facility as they are most
ing portion of the warranties is fully transferable to familiar with your car, its service history, and your
subsequent owners free-of-charge. driving habits. Have the maintenance records section
of this booklet and service records available.
Previously Owned Volvos
If you have purchased a previously owned Volvo and the Diagnosis and evaluation of the symptoms and condi-
New Vehicle Warranty has not expired, you are entitled tions will be made by any authorized Volvo retailer.
to the remaining portion of that warranty. Please refer
to page 49 of this booklet for information on how to
provide the changed ownership information.
*Volvo Cars of North America, LLC., Volvo Cars of Canada Corp. are sometimes referred to in this booklet as “Volvo.” All such
references to “Volvo” are intended to refer to Volvo Cars of North America, LLC., and/or Volvo Cars of Canada Corp.
Your Volvo Warranties 7
Owner’s Responsibilities:
Maintenance/Servicing
Only repairs/diagnosis deemed by the retailer to be cov- You are responsible for the following maintenance
Warranty Information
Warranty Information
well as a record of all maintenance services per- tions to passenger cars manufactured and/or sold by
formed. Records of these services will be required Volvo at any time without incurring any obligation to
for substantiation of proper maintenance. make the same or similar changes to passenger cars
previously manufactured or sold by Volvo.
When You Take Delivery
Defect or damage to paint, sheet metal, uphol-
stery, or other appearance items that may occur Maintenance & Servicing
prior to delivery usually are corrected during the It is recommended that you use your authorized Volvo
inspection process at the assembly plant and the retailer for maintaining and servicing your vehicle.
retailer facility. In the event you find any of these Your Volvo retailer employs factory trained techni-
concerns when you receive your vehicle, notify cians and is focused on offering you the best overall
your retailer without delay. experience with your new Volvo product. Addition-
ally your authorized Volvo retailer is prepared to
make sure that any revisions or upgrades, as required
by Volvo, will be performed on your vehicle. (This
excludes upgrades of a cosmetic nature which are
made to the car over time. See also "Production
Changes")
Warranty Information
warranty period will start and run concurrently with program is supplied in your Owner’s Wallet.
the New Vehicle Limited Warranty. If a Volvo-approved
accessory is installed by a Volvo retailer after your new
vehicle purchase, it will be warranted for the balance Wear and Tear Items
of your New Vehicle Limited Warranty period, or for a As part of your vehicle’s normal service and main-
period of one year from the date of installation, which- tenance requirements, certain parts may need to be
ever is longer. Some genuine Volvo parts/accessories replaced due to wear and tear. Since these parts are
are covered by their own specific limited warranty for consumed at varying rates, replacement is based on the
a different period. For those parts/accessories, the ap- operation and condition of your vehicle and on fixed
plicable warranty is supplied at the time of purchase, schedules under normal operation and use of your
including a list of conditions and limitations. vehicle. These items include, but may not be limited
to, the following list: filters, fuses, belts, brake pads,
brake rotors, remote keyless entry system batteries,
Customer Assistance wiper blades, clutch lining, shock absorbers, floor
Should you have questions regarding the warranties mats, upholstery/rugs, etc.
or repairs, please review the section titled “Customer
Support and Assistance” on pages 4 and 5 of this Replacement of these items are the owner’s respon-
booklet for owner information and instructions. sibility, with the exception of those items covered
during the Adjustments Coverage Period (refer to
page 12) or where specific manufacturing defects
may be demonstrated.
Your Volvo Warranties 11
Adjustments Coverage
Adjustments which are refinements to the original fac- also be covered under the Basic Warranty Period if
Warranty Information
tory fittings and alignments, and which are required manufacturing defects cause the failure. Examples of
as part of the break-in period, will be made during the labor only repairs which are covered during the Adjust-
Adjustments Coverage Period. Exceptions are items ments Period are wheel balancing, window regulator
covered under normal maintenance services, including adjustment and hood adjustment.
Pre-Delivery or items excluded in the New Vehicle
section. The duration of the adjustment coverage is
twelve (12) months or 12,000 miles/20,000 kilometers, Battery
whichever occurs first. Under the New Vehicle Limited Warranty, the origi-
nal equipment battery installed in your 2010 Volvo
The term “Adjustments” as used in this warranty refers is covered against defects in parts and labor for
to minor repairs not usually associated with the replace- four (4) years or 50,000 miles/80,000 kilometers,
ment of parts or normal maintenance service items. whichever occurs first.
Parts which are covered for replacement because of
wear during the Adjustments Period only are: wiper
blades, remote keyless entry, navigation, DVD and
headphone, system batteries, brake pads, brake rotors,
shock absorbers and clutch lining. These items may
Warranty Information
• Tires fitted to the vehicle as original equipment • Vehicles severely damaged and/or declared to be
are warranted separately by the tire manufacturer. a total loss by an insurer.
Therefore, any adjustments must be handled • Vehicles substantially reassembled or repaired
through their authorized service outlet. from parts obtained from another vehicle previ-
• The applicable tire warranty booklet is in the ously in operation.
Owner’s Wallet. • The use of fuel and/or oil, or other fluids which
do not meet the Volvo-approved standards as
Routine Maintenance and Services set forth in the Owner’s Manual, Volvo Service
• Repairs which are required because of a lack of Literature or on pages 56 - 58 of this booklet.
maintenance, or improper maintenance. Correct • Failures resulting from misuse, abuse, negli-
maintenance procedures are referenced in your gence, overloading, modifications (including the
Owner’s Manual or the Warranty and Maintenance electronic management system(s), accidents or
Records Information booklet. racing.
• Scheduled or unscheduled maintenance services. • Defects or failures resulting from the use of new
parts not sold or approved by Volvo, or used parts,
or the resultant damage to associated parts or
systems.
• Defects or failures resulting from incorrect diag-
nosis by an independent repair shop.
of the vehicle after a warning light, gauge read- mileage cannot be readily determined.
ing, or other indication advises of a mechanical or
operational problem (e.g., dash instrumentation Inconvenience/Incidental Charges
indicates overheat, loss of oil pressure, etc.). • The loss of vehicle use, loss of time, telephone
• Environmental damage to the vehicle’s surface calls, towing, lodging, car rental, food, and other
which is beyond Volvo’s control, such as airborne incidental and consequential damages.
fall-out (including chemicals, tree sap, etc.) or
other atmospheric conditions, hailstones, road
hazards, stone chips or other acts of nature. Exte-
rior painted surfaces are covered by the Corrosion
Protection Limited Warranty, see page 19.
• Damage to the interior (soft trim, upholstery, and
seating areas) resulting from normal wear and Parts replaced free of charge under the terms of the New
tear, misuse, abuse, or negligence. Vehicle Limited Warranty (U.S.), New Vehicle Warranty
(Canada) are not subject to the warranty coverage of the
Genuine Volvo Replacement Parts and Accessories Limited
Glass
Warranty. Those parts will be warranted for 90 days or the
• Glass breakage, unless it occurs because of defects remainder of the New Vehicle Limited Warranty (U.S.), New
in material or workmanship. Vehicle Warranty (Canada), whichever is greater.
Warranty Information
SUBJECT TO THE FOLLOWING LIMITATIONS AND DISCLAIMERS:
Volvo’s written warranty is exclusive and in lieu Volvo shall not be liable for any damages caused
of all other warranties, whether oral or written, by delay in delivery or furnishing of any products
expressed or implied. and/or services.
No implied warranty of merchantability or fitness Volvo’s liability, if any, for product(s) furnished
for a particular purpose shall apply except during under this warranty shall in no event exceed the
the applicable periods of this limited warranty, U.S.; cost of correcting defects in the product(s) as herein
warranty, Canada. provided and upon the expiration of this warranty,
any such liability shall terminate.
Volvo does not authorize any individual or corpora-
tion to create for it any obligation, liability or other Note:
warranty in connection with this vehicle. This warranty gives you specific legal rights, and you
may also have other rights which vary from state to
Volvo shall not be liable for incidental, special, state, province to province. Some states/provinces do not
consequential, or other similar damages arising allow limitations on how long an implied warranty lasts,
out of any breach of this written warranty. so the above limitations may not apply to you. Some
states/provinces do not allow the exclusion or limitation
of incidental or consequential damages, so the above
limitations or exclusions may not apply to you.
Warranty Information
Some parts are covered by a specific limited warranty,
for a different period. For those parts, the applicable What Is Not Warranted
warranty is supplied at the time of purchase including • Labor for removal and replacement of a defective
a listing of conditions and limitations. part or accessory sold, BUT NOT INSTALLED,
by an authorized Volvo retailer. In such cases,
• Genuine Volvo Accessories the defective part/component or accessory will be
If a Volvo-approved accessory is purchased and exchanged, repaired, or replaced at the discretion
installed by a Volvo retailer as part of your new of Volvo.
vehicle purchase, the warranty period is four (4)
years or 50,000 miles/80,000 kilometers, which- • Parts or accessories not sold, supplied, or
ever occurs first. The warranty period will start approved by Volvo.
and run concurrently with the New Vehicle Lim-
ited Warranty. If a Volvo-approved accessory is
• Failures resulting from improper installation of
installed by a Volvo retailer after your new vehicle
purchase, it will be warranted for the balance of parts or accessories, a lack of maintenance or
your New Vehicle Limited Warranty period, or for improper maintenance.
a period of one year from the date of installation,
whichever is longer. Some genuine Volvo parts/ • Damage because of normal wear and tear.
accessories are covered by their own specific limited
nience, or other incidental charges such as tele- or accessories, the purchaser must present evidence of
phone calls, towing, lodging, car rental, or food, purchase (sales ticket or repair order showing payment
and/or other consequential damages, except where to any authorized Volvo retailer in the United States
required by law. or Canada), during normal business hours.
Warranty Information
What Is Warranted Limitations
Volvo warrants that your 2010 model year Volvo’s No implied warranty of merchantability or fitness for a
original painted body sheet metal panels will remain particular purpose shall apply except during the applicable
free from the following conditions which result from periods of this warranty.
defects in design, material or workmanship under
normal use and operating conditions (except for those This warranty gives you specific legal rights, and you may
also have other rights which vary from state to state or
items listed under “What Is Not Warranted”):
province to province. Some states/provinces do not allow
1. Defects to the exterior painted sheet metal limitations on how long an implied warranty lasts, so
surfaces for a period of one (1) year. the above limitations may not apply to you.
2. Perforation of the body sheet metal panels for For a complete description of Volvo’s “Limitations and
a period of twelve (12) years. Disclaimers,” refer to page 15.
manufacture or materials.
The warranty begins with the date the vehicle is
sold/delivered to the first retail purchaser or put into
service, whichever occurs first. What Is Not Warranted
• Exhaust system, driveline, steering, braking or
Warranty Repairs suspension components, bumpers, wheels, wheel
covers, and mirrors.
Under the terms of this warranty, only an authorized
• Damage to the body caused by accident, misuse,
Volvo retail facility will repair or replace, at Volvo’s
abuse, negligence, alteration, fire or battery acid.
discretion, the affected body sheet metal panels free • Damage resulting from stone-chipping, mechani-
of charge. Repairs will be made within a reasonable cal damage, scratches, dents, industrial fall-out,
period of time, during normal business hours. environmental damage (including, but not limited
to, chemicals, tree sap, other atmospheric condi-
Corrosion Protection Warranty tions, etc.) hailstones, road hazards, or other acts
Should any part of the bodywork of the vehicle be of nature, and unrepaired accident damage.
perforated by rust corrosion, the panel(s) affected • Improper or substandard repair work.
by the perforation will be repaired or replaced by • Defects or failures resulting from the use of new
parts not sold or approved by Volvo, or used
any Volvo dealer or workshop authorized by Volvo,
parts, or the resultant damage to associated parts
or systems.
Warranty Information
ment of components following repair. The application of additional rustproofing products
at the time of new car purchase, is not recommended
Owner’s Obligations by Volvo. If non-Volvo products were chemically
Failure to make corrections of accident damage, incompatible with the Volvo factory-applied pro-
acts of nature, or to maintain the vehicle properly, tection, they could cause problems which would
including washing and polishing as described in the result in voiding this warranty.
Owner’s Manual, voids this warranty.
If an accident should occur, you must ensure that the
It is your responsibility to retain all maintenance and following conditions are met in order to maintain
repair documentation. To avoid potential deterioration, coverage under the Corrosion Protection Warranty:
your retailer must be notified as soon as possible of • repairs are performed to Volvo standards,
any problems with the painted surfaces. • your Volvo retailer will identify the location of a
Volvo Certified Body and Paint Service Center,
• only genuine Volvo new replacement parts are
installed,
• undercoating and/or rustproofing is re-applied wher-
ever necessary. (See your Volvo retailer for details
on Volvo-approved rust prevention materials.)
Warranty Information
age/kilometer limitation.* It begins with the date the tem components which show evidence of damage
vehicle is sold/delivered to the first retail purchaser or because of abuse, misuse, negligence, tampering,
put into service, whichever occurs first. or improper installation.
• Replacement of seatbelt system or Supplemental
Restraint System components after a vehicle has
been involved in a collision.
• The loss of vehicle use, loss of time, inconvenience
or other incidental charges, such as telephone
calls, towing, lodging, car rental, or food, or
other consequential damages except where
required by law.
• Repairs required as part of normal maintenance.
• Replacement of components in accordance with
the maintenance schedule.
* In the U.S., some states have mandated alternate warranty coverage for seatbelts only. Contact your Volvo retailer for details of local requirements.
intentions, not wearing a seatbelt is like believing “it’ll restraint legislation has been passed. Additionally,
never happen to me!” most states/provinces have already made it mandatory
for occupants of a car to use seatbelts.
Seatbelts are an integral part of the safety system
engineered into each Volvo. So, urging you to “buckle up” is not just our recom-
mendation - it’s becoming the law! The few seconds
Volvo urges you and all adult occupants of your car it takes to buckle up may one day allow you to say,
to properly wear seatbelts in all seating positions, “It’s a good thing I was wearing my seatbelt.”
and ensure that children are properly restrained in the
rear seats only, using an infant car seat or booster seat Instructions for proper seatbelt usage can be found in
determined by age, weight and height. your Owner’s Manual.
Warranty Information
What Is Warranted-U.S. U.S. and Canada
Volvo warrants that your 2010 model year Volvo was This warranty covers repairs resulting from any de-
designed, built, and equipped to conform at the time fect in material or workmanship which would cause
of sale to U.S. emission standards, in accordance with the vehicle not to meet emission standards during
Section 207(A) of the Federal Clean Air Act, which the applicable warranty period. Some components
was applicable when the vehicle was manufactured. considered part of the emission system applicable to
this warranty appear on pages 33 and 34.
What Is Warranted-Canada This emission warranty is not conditionally based on
Volvo warrants that your 2010 model year Volvo was the use of genuine Volvo parts or service. However,
designed, built, and equipped to conform at the time failures which occur as a result of abuse or lack of
of sale to Canadian emission standards, in accordance maintenance are not eligible for coverage.
with the Canadian Motor Vehicle Safety Act, which
was applicable when the vehicle was manufactured.
Emission Warranties 25
Warranty Period Repairs and Service
The federal emissions design and defect warranty The emission control system of your new 2010 model
period is two (2) years or 24,000 miles/40,000 year Volvo passenger vehicle was designed, built, and
kilometers, whichever occurs first. Volvo contin- tested using genuine Volvo parts. The car is certified
ues coverage under new car warranty to four (4) to be in conformity with the appropriate U.S. Federal
Warranty Information
years or 50,000 miles/80,000 kilometers, whichever or Canadian emission control regulations at the time
occurs first, except for certain specified major emis- of production.
sions components for which the coverage is eight (8)
years or 80,000 miles/130,000 kilometers, whichever
occurs first. These major components include only the Servicing
three-way catalytic converter (TWC), engine control It is recommended that any replacement parts used
module and the on-board diagnostic system (OBD). for maintenance, repair, or replacement of emission
(Refer to the 2010 Emission Warranty Parts List for
control systems be genuine Volvo parts or genuine
specific components’ coverage.) The warranty begins
on the date the vehicle is sold/delivered to the first Volvo remanufactured parts.
retail purchaser or put into service, whichever occurs
first. Any remaining portion of the warranty is fully You may elect to have maintenance, repair, or
transferable to subsequent owners free-of-charge. replacement of the emission control devices and
systems performed by any automotive repair
Where the Warranty Applies establishment or individual. You may also elect
This warranty applies to 2010 model year vehicles to use parts other than genuine Volvo parts or
sold by Volvo Cars of North America, LLC., or Volvo genuine Volvo remanufactured parts which have
Cars of Canada Corp., certified for sale, registered and been certified by the part manufacturer for such
normally operated in any 50 states of the U.S., the maintenance, repair, or replacement without in-
District of Columbia, any territories or commonwealths validating this warranty. The cost of such service
of the United States, or any territories or provinces of or parts, however, will not be covered under the
Canada. warranty.
26 Emission Warranties
Parts Retailer Service
Use of replacement parts which are not equivalent to Repairs and service covered by this warranty will
Warranty Information
Volvo quality may impair the effectiveness of emission be performed by an authorized Volvo retailer at his
control systems. If other than genuine Volvo parts or place of business with no charge for parts or labor
genuine Volvo remanufactured parts are used for main- (including diagnosis), using genuine Volvo parts or
tenance, repair, or replacement of components affecting genuine Volvo remanufactured parts for any part of
emission control, the owner must obtain assurances the emission control system covered by this warranty
that such parts are warranted by their manufacturer to and found defective.
be equivalent to genuine Volvo parts in performance
and durability. Volvo assumes no liability under this If an emergency occurs and no authorized Volvo retailer
warranty for parts other than genuine Volvo parts or is available, repairs may be performed at any available
genuine Volvo remanufactured parts. However, the use service establishment. Volvo will reimburse the owner
of non-Volvo replacement parts does not invalidate the for such repairs (including labor, in most cases) that are
warranty on other components unless the non-Volvo covered under this warranty. Replaced parts and paid
parts cause damage to warranted parts or systems. invoices must be presented at a Volvo retail facility as
a condition of reimbursement for emergency repairs
not performed by a Volvo retailer.
Emission Warranties 27
We encourage you to have all recommended main-
Warranty Information
28 Emission Warranties
What Is Not Warranted
4. The use of fuel and/or oil or other fluids which
1. Required maintenance services as specified in the do not meet the Volvo-approved standards as set
Warranty Information
Owner’s Manual and pages 53-65 of this booklet. forth on pages 56 - 58 of this booklet, the Owner’s
Items that affect emissions and require sched- Manual, or Volvo Service Literature.
uled replacement are warranted up to their first
replacement point, [such as spark plugs, filters, 5. Repairs on vehicles for which the true odometer
belts, etc.]. Once these parts have been replaced mileage cannot be readily determined.
at the scheduled replacement point, they are no
longer covered by this Emissions Warranty. The 6. The cost incurred from the use of parts other
replaced parts are covered by the one year spare than genuine Volvo replacement parts or genuine
parts warranty. Volvo remanufactured parts used for maintenance,
repair or replacement affecting components of
2. Malfunctions in any part caused by any of the the emission control system.
following: misuse, improper adjustments, modi-
fication, alteration, tampering, disconnection of 7. Any loss of time, inconvenience, loss of vehicle
system parts, and improper, inadequate or non- use or commercial loss.
maintenance.
Emission Warranties 29
Emission Performance Warranty-U.S. and Canada
The warranty begins on the date the vehicle is sold/ Some components considered part of the two (2)
delivered to the first retail purchaser or put into service, Year/24,000 mile/40,000 kilometer Emission Perfor-
whichever occurs first. mance Warranty are listed on pages 33 and 34.
In accordance with Section 207(B) of the Clean Air Exceptions
Warranty Information
Act, Canadian MDU and Canadian Provincial War- 1. If the vehicle has been in operation for more than two
ranty Regulations, Volvo warrants to the first vehicle (2) years or 24,000 miles/40,000 kilometers, Volvo
purchaser and each subsequent purchaser, that if will remedy only those non-conformities resulting
1. the vehicle is maintained and operated in accordance from failure of certain specified emission control
with the written instructions for proper maintenance components for which coverage is eight (8) years
and use (Refer to the Owner’s Manual under the or 80,000 miles/130,000 kilometers, whichever
section titled “Service and Routine Maintenance” occurs first. These major components include only
and pages 53-65 of this booklet), and the three-way catalytic converter (TWC), engine
2. the vehicle fails to conform at any time during control module and the on-board diagnostic system
the first 24,000 miles/40,000 kilometers or two (OBD)
(2) years (whichever occurs first) to the appli- 2. Volvo may deny an Emission Performance
cable emission standards as judged by an EPA- Warranty claim on the basis of an uncertified
approved or Canadian Provincial approved replacement part used in the maintenance and
emission short test, and repair of a vehicle if the part in question is either
3. such non-conformity will result in the vehicle defective in material or workmanship or not equiva-
owner having to bear any penalty or other sanction lent from an emission standpoint to the original
(including denial of the right to use the vehicle) equipment part.
under local, state, federal or provincial law, then 3. An Emission Performance Warranty claim may be
Volvo shall remedy the non-conformity at no cost denied on the basis of non-compliance by a vehicle
to the owner. owner with the written instructions for proper
maintenance and use.
30 Emission Warranties
Servicing
It is recommended that any replacement parts used
Volvo Cars of North America, LLC.
for maintenance, repair or replacement of emission Customer Service Department
control systems be genuine Volvo parts or genuine 1 Volvo Drive, P.O. Box 914
Warranty Information
Volvo remanufactured parts. Rockleigh, NJ 07647-0914
You may elect to have maintenance, repair, or re- 1-(800) 458-1552
placement of the emission control devices and sys-
tems performed by any automotive repair establish- You may obtain further information concerning the
Emission Performance Warranty and Emission Design
ment or individual. You may also elect to use parts
and Defect Warranty or report violations of the terms
other than genuine Volvo parts or genuine Volvo
of these warranties, by contacting:
remanufactured parts which have been certified by
the part manufacturer for such maintenance, repair Compliance and Innovative Strategies Division
or replacement without invalidating this warranty. Warranty Claims
The cost of such service or parts however, will not U.S. Environmental Protection Agency
be covered under the warranty. 2000 Traverwood Drive
Ann Arbor, MI 48105
Customer Assistance In Canada:
Volvo wants to ensure that the Emission Warranties are
properly administered. If you do not receive the war- Volvo Cars of Canada Corp.
ranty service to which you believe you are entitled under Customer Relations Department
these warranties, you should contact in the U.S.: 175 Gordon Baker Road
North York, Ontario M2H 2N7
1-(800) 663-8255
customerrelations@volvocars.com
Emission Warranties 31
Warranty Claim Procedures
An Emission Performance Warranty claim may be and use, Volvo may require an owner to submit evi-
raised immediately upon the failure of an EPA-ap- dence of compliance if it has an objective reason for
Warranty Information
32 Emission Warranties
2010 Emission Warranty Parts List -
Federal - U.S. and Canada
The following are some items covered by the Emission Warranty for two (2) years or 24,000 miles/40,000 km,
Warranty Information
whichever occurs first. Volvo has continued coverage on these items under new car warranty to four (4) years
or 50,000 miles/80,000 kilometers, whichever occurs first. Components marked with one “*” are covered by
the Long Term Warranty for eight (8) years or 80,000 miles/130,000 km, whichever occurs first.
Fuel and Ignition System Crankshaft Position Sensor
Engine Control Module Hardware* Camshaft Position Sensor
Engine Control Module Software Central Electronic Module*
Fuel Pump including Pressure Regulator Intake Manifold
Fuel Pump Electronic Module (PEM) Throttle Position Sensor
Fuel Filter Idle Speed Control Valve
Fuel Injectors Engine Coolant Temp Sensor
Fuel Rail Pressure and Temperature Sensor Ignition Coil/Power Stage
Intake Air Temperature Sensor CVVT Timing Unit
Ambient Temperature Sensor CVVT Solenoid Valve
Manifold Absolute Pressure Sensor Crankcase Pressure Control Valve
Mass Air Flow Sensor
Electronic Throttle Module
Oxygen Sensor
Model year 2010 vehicles with engine VIN code 39 sold and registered in California,
Brake Control Module† Connecticut, Maine, Massachusetts, New Jersey, New York, Rhode Island or Vermont are
Spark Plugs classified as Partial Zero Emissions (PZEV) vehicles. PZEV vehicles have a defects and per-
Knock Sensor formance emissions warranty on all emissions components for fifteen (15) years or 150,000
miles, whichever occurs first.
† Manual transmission models only
Emission Warranties 33
Engine Cooling System Fuel Tank Pressure Sensor
Coolant Thermostat Leakage Detection Pump
Engine Coolant Temperature Sensor
Catalyst
Warranty Information
34 Emission Warranties
Retailer Certification (For ID Only) - U.S.
Ref: Title 40, Code of Federal Regulations, Section 85.2108
Warranty Information
Your authorized Volvo retailer certifies that this Volvo If this vehicle fails an EPA-approved emission test
vehicle conforms to all applicable emission standards prior to the expiration of three (3) months or 4,000
of the U.S. Environmental Protection Agency. This miles (whichever occurs first) from the date or mile-
certification is based on: age at the time of delivery of the vehicle to the ulti-
mate purchaser, and the vehicle has been maintained
1. The retailer's knowledge that the vehicle is covered and used in accordance with the written instructions
by an EPA Certificate of Conformity. for proper maintenance and use, then Volvo shall
remedy the non-conformity under the Emission Per-
2. A visual inspection of the vehicle, including the formance Warranty.
engine, to assure that all emission-related com-
ponents have been properly installed; and
Emission Warranties 35
California Emission Warranties - California, Connecticut,
Maine, Massachusetts, New Jersey, Oregon, Pennsylvania,
Rhode Island, Vermont and Washington
Warranty Information
California Emission Control provided there has been no abuse, neglect or improper
maintenance of your car.
Warranty Statement
Your emission control system may include parts such
as the fuel-injection system, the ignition system, cata-
lytic converter, and engine computer. Also included
Your Warranty Rights and may be hoses, belts, connectors and other emission-
Obligations related assemblies.
Where a warrantable condition exists, Volvo Cars of
The California Air Resources Board and Volvo Cars North America, LLC. will repair your passenger vehicle
of North America, LLC. are pleased to explain the at no cost to you including diagnosis, parts and labor.
emission control system warranty on your 2010 Volvo
passenger vehicle. In California, Connecticut, Maine, Due in part to certain Federal air quality requirements,
Massachusetts, New Jersey, Oregon, Pennsylvania, other states may propose adoption of the California
Rhode Island, Vermont and Washington new motor LEV regulations, including (but not limited to) the
vehicles must be designed, built and equipped to meet specific emissions parts/performance warranties as-
California’s stringent anti-smog standards. Volvo must sociated with the regulation, and are described in this
warrant the emission control system on your passenger booklet.
vehicle for the periods of time listed on the next page,
Warranty Information
For seven (7) years or 70,000 miles, whichever
first occurs:* first occurs:*
If your vehicle fails a Smog Check inspection, all If an emission-related part listed in this warranty
necessary repairs and adjustments will be made booklet, specially noted with coverage for seven
by Volvo to ensure that your vehicle passes the (7) years or 70,000 miles, is defective, the part
inspection. This is your emission control system will be repaired or replaced by Volvo. This is your
PERFORMANCE WARRANTY. long-term emission control system DEFECTS
WARRANTY.
If any emission-related part on your vehicle is
defective, the part will be repaired or replaced by
Volvo. This is your short-term emission control
system DEFECTS WARRANTY.
Volvo continues coverage for components cov- * Model year 2010 vehicles with engine VIN code 39 sold and registered
in California, Connecticut, Maine, Massachusetts, New Jersey, New
ered under the short term emissions control sys- York, Rhode Island or Vermont are classified as Partial Zero Emissions
tem DEFECTS WARRANTY to four (4) years (PZEV) vehicles. PZEV vehicles have a defects and performance emis-
sions warranty on all emissions components for fifteen (15) years or
or 50,000 miles/80,000 kilometers, whichever 150,000 miles, whichever occurs first.
occurs first.
maintenance on your vehicle, but Volvo cannot deny warranty Waterbury, VT 05671-0402
solely for the lack of receipts or for your failure to ensure the Maine Department of Environmental Protection
performance of all scheduled maintenance. 17 State House Station
Augusta, ME 04333
You are responsible for presenting your vehicle to a Volvo retailer as
Connecticut Department of Environmental Protection
soon as a problem exists. The warranty repairs should be completed
Bureau of Air Management, Planning & Standards Division
in a reasonable amount of time, not to exceed thirty (30) days. 79 Elm Street
As the vehicle owner, you should also be aware that Volvo may deny Hartford, CT 06106
you warranty coverage if your vehicle or a part has failed due to abuse, Rhode Island Dept. of Environmental Management
neglect, improper maintenance or unapproved modifications. Office of Air Resources
235 Promenade Street
If you have any questions regarding your warranty rights and Providence, RI 02908-5767
responsibilities, you should contact: Pennsylvania Dept. of Environmental Protection
Volvo Cars of North America, LLC. Bureau of Air Quality
Customer Service Department Rachel Carson State Office Building, 12th Floor
1 Volvo Drive P.O. Box 8468
P.O. Box 914 Harrisburg, PA 17105-8468
Rockleigh, NJ 07647 New Jersey Department of Environmental Protection
1-800-458-1552 P.O. Box 402
California Air Resources Board Trenton, NJ 08625-0402
9528 Telstar Avenue Oregon Department of Environmental Quality
P.O. Box 8001 811 SW 6th Avenue
El Monte, CA 91731-2990 Portland, OR 97204
Massachusetts Department of Environmental Protection State of Washington Department of Ecology
1 Winter Street P.O. Box 47600
Boston, MA 02108 Olympia, WA 98504-7600
Warranty Information
Warranty Coverage
Volvo Cars Of North America, LLC.* (“Volvo” or The warranty period begins on the date the vehicle is
“VCNA”) warrants that your 2010 model year Volvo delivered to the first retail purchaser or the initial date
passenger vehicle was designed, built and equipped to the vehicle is put into service, whichever occurs first.
conform to applicable California emission standards as The emission warranty is transferable to subsequent
specified under the Health and Safety Code 43205. owners.
This warranty covers repairs resulting from any de- The vehicle must be maintained and operated under
fect in material or workmanship which would cause normal use in accordance with Volvo’s written instruc-
any part installed on this vehicle which affects any tions for proper maintenance and use, which are detailed
regulated emissions to not meet these requirements or in the Owner’s Manual and in this booklet. Items and
would cause the vehicle to fail to pass a Smog Check conditions listed under “What Is Not Warranted” are
test during the applicable warranty period. excluded, if any of these conditions exist.
*Volvo Cars of North America, LLC., is sometimes referred to in this No implied warranty of merchantability or fitness for a particular
booklet as “Volvo”. All such references to “Volvo” are intended to refer purpose shall apply except during the applicable periods of this war-
to Volvo Cars of North America, LLC. ranty. Some states do not allow limitations on how long an implied
warranty lasts, so the above limitations may not apply to you.
Warranty Information
control systems. If other than genuine Volvo parts retailer at his place of business. There will be no charge
or genuine Volvo remanufactured parts are used for for parts or labor (including diagnosis) when genuine
maintenance, replacement or repair of components af- Volvo parts or genuine Volvo remanufactured parts
fecting emissions, the owner should obtain assurances are used for any part of the emission control system
that such parts are warranted by their manufacturer to or for any part which may affect emissions covered
be equivalent to genuine Volvo Cars of North America, by this warranty.
LLC. parts in performance and durability.
If an emergency occurs and an authorized Volvo
Volvo assumes no liability under this warranty for retailer is not reasonably available, repairs may be
parts other than genuine Volvo parts or genuine Volvo performed at any available service establishment or
remanufactured parts. The use of non-Volvo replace- by any individual, using any replacement part. When
ment parts, however, does not invalidate the warranty a warranted part is not available within thirty (30)
on other components unless non-Volvo parts cause days or the repair cannot be completed within thirty
damage to those warranted parts or systems. (30) days, repairs may be performed at any available
service establishment or by any individual, using any
replacement part.
(including diagnosis) that are covered under this war- or repairs on your new 2010 Volvo vehicle performed.
ranty. The expenses, however, cannot exceed our sug- Volvo will not deny a warranty claim solely because
gested retail price for all warranted parts replaced and you have no record of maintenance; however, we
labor charges, based on Volvo’s recommended time may deny a warranty claim if your failure to perform
allowance for the warranty repair and the geographi- required maintenance resulted in the failure of a war-
cally appropriate hourly labor rate. Replaced parts and ranted part.
paid invoices must be presented at a Volvo retailer as
a condition of reimbursement for emergency repairs Receipts and/or maintenance records covering the
not performed by a Volvo retailer. performance of regular maintenance should, therefore,
be retained in the event questions arise concerning
Failure to notify the owner of a decision to honor or maintenance.
deny a Performance Warranty Claim within thirty (30)
days from the time the vehicle is initially presented for
repair shall result in the vehicle manufacturer being
responsible for repairing the vehicle without charge to
the vehicle owner, unless such failure is attributable to
the vehicle owner or to events beyond the control of
the vehicle manufacturer or the repair facility.
Warranty Information
The following provisions apply to vehicles which fail to improper maintenance, or the use of leaded fuel or fuels
pass the California, Connecticut, Maine, Massachusetts, not recommended in your Owner’s Manual or this booklet.
New Jersey, Oregon, Pennsylvania, Rhode Island, Vermont If the failure is covered under this warranty, Volvo shall
or Washington Smog Inspection. Should your vehicle fail be liable for diagnostic and repair expenses. If the failure
a smog check test during the warranty period, you may is caused by a combination of warrantable and non-
choose to have the vehicle repaired at any authorized Volvo warrantable conditions, the owner shall not be liable for
retailer. The authorized Volvo retailer will make the neces- the portion of diagnostic and repair costs relating to the
sary repairs within the three (3) year/50,000-mile period warrantable condition. If the failure is caused by a non-
so that the vehicle will pass the inspection. After three (3) warrantable condition, the vehicle owner shall be liable
years/50,000 miles, but before a period of use of seven for all diagnostic and repair expenses, but not to exceed
(7) years/70,000 miles, the authorized Volvo dealer will the maximum permissible under the inspection program.
repair or replace only those parts listed on page 46. After The owner may choose to have the vehicle repaired at
seven (7) years/70,000 miles, but before a period of use of a facility other than a Volvo retailer; however, if a war-
eight (8) years/80,000 miles, the authorized Volvo retailer rantable condition is found, the owner must bring the
will cover only the catalytic converter, engine control vehicle to an authorized Volvo retailer to have the repairs
module, central electronic module and on-board diagnostic completed at no cost for parts, labor, and diagnosis. Volvo
device. PZEV vehicles identified on page 3 of this booklet will not reimburse the owner for diagnostic costs incurred
have all emissions components covered for a period of at the unauthorized service facility except in the case of
fifteen (15) years or 150,000 miles. Volvo will pay for an emergency.
the repair unless the failure was caused by abuse, neglect,
California Emission Warranties 43
What Is Not Warranted
4. The use of fuel and/or oil or other fluids which
1. Required maintenance services as specified on do not meet the Volvo-approved standards as set
Warranty Information
pages 53-65 of this booklet. Items that affect forth in the Owner’s Manual and on page 56 - 58
emissions and require scheduled replacement of this booklet.
are warranted up to their first replacement point,
[such as spark plugs, filters, belts, etc.]. Once 5. Repairs on vehicles for which the true odometer
these parts have been replaced at the scheduled mileage cannot be readily determined.
replacement point, they are no longer covered by
this Emission Warranty. 6. Parts other than genuine Volvo replacement or
remanufactured parts used for maintenance, re-
2. Malfunctions in any part caused by misuse, im- pair or replacement affecting components of the
proper adjustments (by other than a Volvo dealer emission control system.
during warranty repair work), modification, al-
teration, tampering or disconnection of system 7. Any loss of time, inconvenience, loss of vehicle
parts. use or commercial loss.
Warranty Information
Volvo’s written warranty is exclusive and in lieu of Volvo’s liability, if any, for product(s) furnished
all warranties, whether oral or written, expressed under this warranty shall in no event exceed the
or implied. cost of correcting defects in the product(s) as herein
provided and upon the expiration of this warranty,
No implied warranty of merchantability or fitness any such liability shall terminate.
for a particular purpose shall apply except during
the applicable periods of this warranty. Note:
This warranty gives you specific legal rights and you
Volvo does not authorize any individual or corpora- may also have other rights. California, Connecticut,
tion to create for it any obligation, liability or other Maine, Massachusetts, New Jersey, Oregon, Penn-
warranty in connection with this vehicle. sylvania, Rhode Island, Vermont and Washington
may not allow limitations on how long an implied
warranty lasts, so the above limitations may not
apply to you. These states may not allow the ex-
clusion or limitation of incidental or consequential
damages, so the above limitations or exclusions may
not apply to you.
for seven (7) years or 70,000 miles / 113,000 kilometers, whichever occurs first.
ENGINE VIN CODE NUMBER
38 59 67 85 98 99
Engine Control Module ♦ X X X X X X
Fuel Tank Assembly X X X X X X
Catalytic Converter ♦ X X X X X X
Turbocharger X X X
Charge Air Cooler X
Transmission Control Module X X X X X X
Fuel Pump X X X X X X
Fuel Pump Electronic Module (PEM) X*** X† X
Fuel Filter X†† X
Electronic Throttle Module X X X X X X
CVVT Timing Device (Inlet) X X X X X X
CVVT Timing Device (Exhaust) X X X
CVVT Solenoid Valves (Inlet) X
CVVT Solenoid Valves (Exhaust) X
Fuel Injectors X X X X† X
EVAP Carbon Canister X*** X
Camshaft Cover X X
CPS Valve Tappet (Inlet) X
Brake Control Module* X X
EVAP Leakage Diagnosis Pump X**
*Manual Transmission vehicles only †XC70, V70 & S80 models only ♦The Engine Control Module and Catalytic Converter
**C70 models only ††XC70 models only are also covered by the 8-year or 80,000-mile Long Term
***S80 models only Emissions Warranty. Please refer to pages 33 and 34.
Warranty Information
Model year 2010 vehicles with engine VIN code 39 sold and registered in California, Connecticut, Maine,
Massachusetts, New Jersey, New York, Rhode Island or Vermont are classified as Partial Zero Emissions (PZEV)
vehicles. PZEV vehicles have a defects and performance emissions warranty on all emissions components for
fifteen (15) years or 150,000 miles, whichever occurs first.
Warranty Information
Warranty Information
48 Overseas Operation
Volvo Ownership Change Request (U.S. Only)
Just a Click Away
Visit volvocars.us to register as a Volvo owner. You will have immediate access to useful resources and also
receive product information and special offers in the future. It’s a simple way to stay informed and get even
more out of your Volvo experience.
If you don’t have access to the internet, please contact the Volvo Customer Care Center at
1-800-458-1552. Please have your Volvo VIN (Vehicle Identification Number) available. Your vehicle’s VIN is
located on the top left hand side of the dashboard or can be found on the vehicle registration card. Ownership
changes cannot be processed without this information.
50
PLACE
STAMP
HERE
Maintenance Requirements
Cabin Air Filter All Models
• Replacement every 15,000 miles (24,000 km)
• Replace every 10,000 miles (16,000 km) in heavy traffic and dirty/dusty areas.
The message “Time for regular maintenance” will display when the maintenance interval has been reached.
The MINIMUM SCHEDULED MAINTENANCE, for which you are responsible, begins at 7,500 miles/12,000
km or every 12 months whichever comes first.
Volvo recommends that you bring your vehicle in for service at least once a year regardless of mileage.
For service intervals beyond 150,000 miles / 240,000 kilometers, consult your authorized Volvo retailer.
A maintenance Service Operations Chart, on pages 60-65, details these service requirements. They are listed
by engine type with required emission related service indicated.
Maintenance Requirements
ahead of time so that your retailer can schedule the Items you should check at regular maintenance
right personnel and equipment to be available for the intervals and periodically when re-fueling:
work your Volvo requires.
• Engine oil level
Should you have any questions concerning service, • Coolant level
parts, or warranty coverage, your Volvo retailer will • Washer fluid
be happy to answer them for you. Should you require
• Tire inflation pressure
additional information, they can further assist you by
contacting Volvo’s Regional personnel for clarifica- • Brake and clutch system fluid levels
tion. • Exterior lights (headlights, turn-signals, etc.)
using premium 91 octane fuel. In demanding driving conditions, such only.” Leaded gasoline damages the three-way catalytic converter and
as operating the vehicle in hot weather, towing a trailer, or driving for the heated oxygen sensor system. Repeated use of leaded gasoline will
extended periods at higher altitudes than normal, it may be advisable lessen the effectiveness of the emission control system and could result
to switch to higher octane fuel (91 or higher) or to change gasoline in loss of emission warranty coverage. State and local vehicle inspection
brands to fully utilize your engine’s capacity, and for the smoothest programs will make detection of misfueling easier, possibly resulting
possible operation. in emission test failure for misfueled vehicles.
Note:
Note: Some U.S. and Canadian gasolines contain an octane enhancing addi-
When switching to higher octane fuel or changing gasoline brands, it tive called methyl-cyclopentadienyl manganese tricarbonyl (MMT). If
may be necessary to fill the tank more than once before a difference in such fuels are used, your Emission Control System performance may be
engine operation is noticeable. affected, the Check Engine light (malfunction indicator lamp) located
on your instrument panel may light. If this occurs, please return your
vehicle to an authorized Volvo retailer for service.
56 Gasoline Specifications
Gasoline Containing Alcohol and Ethers “Oxy- Many fuels contain benzene as a solvent. Unburned benzene has
been strongly linked to certain forms of cancer. If you live in an
genated Fuels” area where you must fill your own gas tank, take precautions. These
Some fuel suppliers sell gasoline containing “oxygenates” which are may include:
usually alcohols or ethers. In some areas, state or local laws require
that the service pump be marked indicating use of alcohols or ethers. • standing upwind away from the filler nozzle while refueling
However, there are areas in which the pumps are unmarked. If you • refueling only at gas stations with vapor recovery systems that
are not sure whether there is alcohol or ethers in the gasoline you buy, fully seal the mouth of the filler neck during refueling
check with the service station operator. To meet seasonal air quality • wearing neoprene gloves while handling a fuel filler nozzle.
standards, some areas require the use of “oxygenated” fuel.
WARNING!
Methanol Carbon monoxide is a poisonous,
Do not use gasoline containing methanol (methyl alcohol, wood colorless, and odorless gas. It is present
alcohol). This practice can result in vehicle performance deterioration in all exhaust gases. If you ever smell
and can damage critical parts in the fuel system. Such damage may
exhaust fumes inside the vehicle, make
not be covered under the New Vehicle Limited Warranty.
sure the passenger compartment is venti-
Volvo allows the use of the following “oxygenated fuels”; however, lated, and immediately return the vehicle
the octane ratings listed on page 56 must still be met. to a trained and qualified Volvo service
technician for correction.
Alcohol — Ethanol: Fuels containing up to 10% ethanol by volume
may be used. Ethanol may also be referred to as Ethyl alcohol, or WARNING!
Maintenance Requirements
“Gasohol.”
Never carry a cell phone that is switched
Ethers — MTBE: Fuels containing up to 15% MTBE may be used. on while refueling your vehicle. If the
phone rings, this may cause a spark that
Fuel Formulations could ignite gasoline fumes, resulting in
Do not use gasoline that contains lead as a knock inhibitor, and fire and injury.
do not use lead additives. Besides damaging the exhaust emission
control systems on your vehicle, lead has been strongly linked to Use of Additives
certain forms of cancer. With the exception of fuel line antifreeze during winter months, do
not add solvents, thickeners, or other store-bought additives to your
vehicle's fuel, cooling, or lubricating systems. Overuse may damage
your engine, and some of these additives contain organically volatile
chemicals. Do not needlessly expose yourself to these chemicals.
Gasoline Specifications 57
Engine Oil
Oil Specifications
Engine oil must meet the minimum ILSAC specification GF-4, API SL, or
ACEA A1/B1. Lower quality oils may not offer the same fuel economy,
engine performance, or engine protection.
Volvo recommends .
Depending on your driving habits, premium or synthetic oils may provide
superior fuel economy and engine protection. Consult your Volvo retailer American Petroleum Institute (API) symbol
for recommendations on premium or synthetic oils.
American Petroleum Institute (API) symbol
Oil additives must not be used.
NOTE: Synthetic oil is not used when the oil is changed at the normal The API Service Symbol “donut” is divided into three parts:
maintenance services. This oil is only used at customer request, at • The upper section describes the oil’s performance level
additional charge. Please consult your Volvo retailer. • The center identifies the oil’s viscosity.
• The lower section indicates whether the oil has demonstrated
Oil Viscosity (stable ambient temperatures) energy-conserving properties in a standard test in comparison to a
Incorrect viscosity oil can shorten engine life under normal use. SAE reference oil.
5W-30 will provide good fuel economy and engine protection. See the
Viscosity (stable ambient temperatures):
Maintenance Requirements
viscosity chart.
Extreme engine operation
Synthetic oils meeting SAE 0W-30 or 0W-40 and complying with oil
quality requirements are recommended for driving in areas of sustained
temperature extremes (hot or cold), when towing a trailer over long dis-
tances, and for prolonged driving in mountainous areas.
2201671v
58 Oil Specifications
Turbocharger Operating Tips
In order to maximize the efficiency and operation Turbocharger Caution:
of your vehicle, the following points should be Never race the engine immediately after starting.
observed: Oil flow may not reach some lubricating points fast
enough to prevent turbocharger damage.
1. Oil change and filter replacement every 7,500
miles/12,000 km, or at a time interval based on Before switching off the engine, let it operate at idle
the type of driving and conditions as detailed in for a short time to allow the spinning of the turbo-
your Owner’s Manual. You should maintain a charger compressor’s turbine vanes to slow. After
record of these services (repair order receipts). hard driving, this idle time should last a couple of
minutes, during which the vanes will slow and the
2. Do not use engine oil additives as they may compressor will cool down while still receiving oil
adversely affect the engine. lubrication. If the turbine vanes are spinning at high
Maintenance Requirements
speeds when the engine is switched off, there is a great
3. Use correct oil specifications (API) rating grade risk of heat damage and/or turbine seizure due to lack
SL. Volvo recommends the use of energy- of lubrication. Do not race the engine just prior to
conserving oils. Only oil of correct viscosity switching off!
rating may be used. Refer to “Oil Specifications”
on page 58.
Maintenance Requirements
Coolant level, check / adjust X X X X X X X X X X
Auxiliary drive belt, tensioner and idler pulley, replace (5 cylinder Only) X
Auxiliary drive belt, clutch and guide pins, replace (Engine VIN codes 98 & 99) X
Auxiliary drive belt, tensioner and idler pulley, replace (Engine VIN code 85) X
Alternator rubber sleeve, replace (Engine VIN codes 98 & 99) X
Timing belt, tensioner and idler pulley, replace (5 cylinder Only)† X
† Models identified by engine VIN code 39 sold in California, Connecticut, Maine, Massachusetts, New Jersey, New York, Rhode Island
or Vermont are classified as PZEV vehicles. The timing belt and tensioner replacement interval for these vehicles only is 15 years
or 150,000 miles / 240,000 kilometers. Maximum replacement time interval for all engines except engine VIN code 39 is 10 years.
†† Service interval after first service is every 45,000 miles / 72,000 kilometers.
All 2010 Models Cont. miles x 1000 82.5 90 97.5 105 112.5 120 127.5 135 142.5 150
km x 1000 132 144 156 168 180 192 204 216 228 240
Steering, Front and Rear Suspension
Power steering fluid level, check/adjust* X X X X X X X X X X
Steering/front suspension, check X X X X X X X X X X
Rear suspension, check for wear X X X X X X X X X X
Transmission, Driveshaft and Differential
Automatic transmission fluid level, check/adjust**
Bevel gear, visual inspection*** X X X X X
Driveshaft joints, check for wear/play X X X X X X X X X X
Driveshafts, check boots X X X X X X X X X X
Maintenance Requirements
Propeller shaft, pilot bearing and universal joints, check wear X X X X X X X X X X
Controls and Lighting
Washer fluid level, check/adjust X X X X X X X X X X
Check all wiper blades X X X X X X X X X X
* No power steering fluid check on S40, V50, C70 and C30 models.
** Check automatic transmission fluid level only if an external leak is identified. Volvo recommends changing
automatic transmission fluid every 52,500 miles / 84,000 kilometers, only on vehicles used for towing, or when a
message displays in the Instrument Panel Text Window.
*** All-wheel drive models only.
Maintenance Requirements
Brake hoses and lines, check for damage/leaks X X X
Wheels and Tires
Tires, check pressure, wear and condition*** X X X X X X X X X X
Tire inflator kit†
* Recommended to replace at least once a year or more often in heavy traffic or dirty/dusty areas.
** Recommended to replace every three years or 37,500 miles / 60,000 kilometers (if driven in mountainous areas or humid climates -
every one year).
*** Check spare tire pressure every two years.
† Check expiration date label every four years for replacement date on vehicles with this equipment.
It is your responsibility, and extremely important for you to retain documentation of all service or war-
ranty repairs to your Volvo (including work performed by you as well as by non-authorized repair facil-
ity), in the event that questions regarding warranty coverage arise.
66 Service Records
Service Maintenance Record
Maintenance Service Maintenance Service Maintenance Service
7,500 miles/12,000 km 15,000 miles/24,000 km 22,500 miles/36,000 km
Date __________ Mileage: ___________ Date __________ Mileage: ___________ Date __________ Mileage: ___________
Retailer Authorized Retailer Authorized Retailer Authorized
Signature: __________________________ Signature: __________________________ Signature: __________________________
Maintenance Requirements
30,000 miles/48,000 km 37,500 miles/60,000 km 45,000 miles/72,000 km
Date __________ Mileage: ___________ Date __________ Mileage: ___________ Date __________ Mileage: ___________
Retailer Authorized Retailer Authorized Retailer Authorized
Signature: __________________________ Signature: __________________________ Signature: __________________________
Service Records 67
Service Maintenance Record
Maintenance Service Maintenance Service Maintenance Service
52,500 miles/84,000 km 60,000 miles/96,000 km 67,500 miles/108,000 km
Date __________ Mileage: ___________ Date __________ Mileage: ___________ Date __________ Mileage: ___________
Retailer Authorized Retailer Authorized Retailer Authorized
Signature: __________________________ Signature: __________________________ Signature: __________________________
Date __________ Mileage: ___________ Date __________ Mileage: ___________ Date __________ Mileage: ___________
Retailer Authorized Retailer Authorized Retailer Authorized
Signature: __________________________ Signature: __________________________ Signature: __________________________
68 Service Records
Service Maintenance Record
Maintenance Service Maintenance Service Maintenance Service
97,500 miles/156,000 km 105,000 miles/168,000 km 112,500 miles/180,000 km
Date __________ Mileage: ___________ Date __________ Mileage: ___________ Date __________ Mileage: ___________
Retailer Authorized Retailer Authorized Retailer Authorized
Signature: __________________________ Signature: __________________________ Signature: __________________________
Maintenance Requirements
120,000 miles/192,000 km 127,500 miles/204,000 km 135,000 miles/216,000 km
Date __________ Mileage: ___________ Date __________ Mileage: ___________ Date __________ Mileage: ___________
Retailer Authorized Retailer Authorized Retailer Authorized
Signature: __________________________ Signature: __________________________ Signature: __________________________
Service Records 69
Service Maintenance Record
Maintenance Service Maintenance Service
142,500 miles/228,000 km. 150,000 miles/240,000 km.
70 Service Records
Brake Fluid Changes
____________________________________ ____________________________________
Retailer Date serviced Odometer reading Retailer Date serviced Odometer reading
Stamp Stamp
____________________________________ ____________________________________
Service Manager's Signature Service Manager's Signature
Maintenance Requirements
6th Year 12th Year
____________________________________ ____________________________________
Retailer Date serviced Odometer reading Retailer Date serviced Odometer reading
Stamp Stamp
____________________________________ ____________________________________
Service Manager's Signature Service Manager's Signature
From oil filters to replacement lamps, from complete assemblies to useful accessories, all Volvo
Genuine Parts are rigorously tested to ensure the reliability and durability you have come to expect
from Volvo products.
You won't have to worry about compromising the special safety features originally built into your Volvo
when you insist on using only Volvo Genuine Parts for all service, maintenance, and repairs performed
on your vehicle.
Maintenance Requirements
Volvo Genuine Parts are available at authorized Volvo retailers located throughout North America.
Experienced and knowledgeable people will help you be certain that your Volvo remains a Volvo.
72
Speedometer/Odometer Replacement
Should it be necessary to have a speedometer/odometer replaced, information regarding this replacement
must be recorded in the space provided on this page. (In some states/provinces, legislation has been passed
requiring this record.)
Maintenance Requirements
Speedometer/Odometer Replacement 73
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Maintenance Requirements
74
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Maintenance Requirements
75
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Maintenance Requirements
76
Quality — Safety — Durability — Value
Part Number
Instructions to Retailer:
MAINTENANCE RECORDS
The Volvo organization welcomes you to the Volvo family and thanks you for purchas-
ACCESSORY IDENTIFICATION
Accessories Installed At Time Of Delivery
and the customer copy of repair
orders covering all services and
From Design, Engineering, and Manufacturing to support activities in Parts, Service, repairs performed on your vehicle.
and Sales, high standards have been set to help ensure your satisfaction and pride as an These service records may be
The warranties described in this booklet assure you that we stand behind our products
Description
and services. To help protect your investment, please pay close attention to the section de-
scribing owner’s responsibilities for proper service and maintenance.
Your Owner’s Manual fully explains the functions, operation and comfort features of
Delivery/Retail Date
your Volvo. It should be reviewed by you and others who may have occasion to drive your
Volvo.
We wish you many years of safe and pleasureable driving in your new Volvo.
2010
CARE
BY VO LV O
U.S.A./Canada
WARRANTY AND MAINTENANCE RECORDS INFORMATION