Professional Documents
Culture Documents
Key Concept:
- Product Scope: the features and function that characterize the product, service or result
- Project scope: the work performed to deliver product, service, or result (product scope)
- Scope Management Plan: part of Project Management Plan that describe how scope will be define, develop, monitored
- Requirement Management Plan: componet of Project Management Plan that describe how project and product requir
Input:
- Scope Management Plan: contains information on how project scope will be define and developed
- Assumption log: identifiy asumption about the product, project, environment, stakeholedr and other factor
- Lesson Learned Register: provide information about effective requirement collection technique, especially for iterative
- Stakeholder Register: to identify stakeholder who can provide information on the requirement
T&T:
- Focus Group: bring together prequalified stakeholder and subject matter expert to learn about their expectation and a
- Benchmarking: compare actual or planned product, process, and practice to those comparable organizations
- Decision Making:
a. Voting
-> Unamity: everyone agrre on the single action
-> Majority: obtained more than 50% of the member of the group
-> Plurality: a decision that is reach where the largest block in the group decides, even if majority is not achieve
b. Autrocatic Decision Making: one individual taking responsibility for making decision for the group
c. Multicriteria decision analysis: technique that used a decision matrix to provide a systematic analytical approach for e
- Data Representation
a. Affinity diagram: allow large number of ideas to be classified into group for review and analysis
b. Mind Mapping: consolidates idea created through individual brainstorming session into a single map to grenerates ide
- Contect diagram: is example of scope model, it's visually depict the product scope by showing a bussiness system and h
- Prototype: a method to obtain early feedback on requirement by providing a model of the expected product before ac
Output:
- Requirement Documentation: describe how individual requirement meet the bussiness need for the project
- Requirement Traceability Matrix: is a grid that link product requirement from their origin to the deliverables that satisf
- The WBS is a hierarchical decomposition of the total scope of work to be carried out by the project team to accomplish
- The plan work is contained within the lowest level of WBS component, which are called work packages.
- Work package can be used to group the activities where work is scheduled and estimated, monitored,a nd controlled
- Project scope statement: describe the work that will performed and the work is excluded
- Requirement documentation: describe how individual requirement meet the bussiness need for the project
- Decomposition: technique use to divide and subdividing the project scope and project deliverables into smaller, more m
Output:
- Scope Baseline: is the approved version of a scope statement, WBS, and it's associated WBS dictionary which can be on
- Component of the scope baseline include:
a. Project scope statement
b. WBS
c. Work Package: lowest level of WBS is a work package with a uniqe identifier
Each work package is part of a control account. A control account is a management control point where scope, budget, a
A control account has two or more work package, and each work package ia associated with a single control account
d.Planing Package: is a work breakdowon structure component below the control account and above work package. A c
- WBS dictionary: is document that provide detailed deliverables, activity and scheduling information about each compo
- The verified deliverable obtained from the control quality process are review with the customer or sponsor to ensure t
- Validate scope: concern with acceptance of the deliverables, Control Quality: concern with correctness of the deliverab
- Inspection: include activities such as measuring , examining, and validating the deliverables
- Accepted deliverables: deliverables that meet the acceptance criteria are formallysigned off and approved by custome
meet objectives
other factor
e, especially for iterative or adaptive project
their expectation and attitudes
organizations
y is not achieve
ost useful idea for furher brainstorming or prioritization (ex: Delphi technique)
requirement
t team together to gather information and software development process
or the project
e deliverables that satisfy them
cceptance criteria
le components.
ject team to accomplish the project objectives and create the required deliverables
nitored,a nd controlled
or the project
bles into smaller, more manageable parts.
ctionary which can be only change through formal change control procedure
t where scope, budget, and schedule are integrated and compare to earned value
ngle control account
bove work package. A control account may include one or more planning package
ation about each component at WBS.
he scope baseline.
Output: -WPI
- CR
- Project management Plan update
- Project doc updates
Source SOW
PMBOOK 13 Chapter
Rita 13 Chapter
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W11 W12 W13 W14 W15 W16 W17 W1
W16 W17 W18 W19 W20
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eparation
T&T:
- Decomposition: technique to divide and subdivide project scope into more manageable parts
- Rolling wave Planing: iterative planing technique in which work to be accomplished in near term is plan detailed, and
Output:
- Activity List: schedule activities required in the project
- Activity attributes: identify multiple component assosiated with each activity
- Milestone: is a significant point or event in the project
T&T:
- PDM/Precedences Diagram Method
is technique used for constructning a schedule model
Predecessor: is an activity that logically comes before a dependent activity
Successor: is dependent activities that logically comes after another acitivty in schedule
- PDM has 4 Types:
* Finish to Start (FS)
* Finish to Finish (FF)
* Start to Start (SS)
* Start to Finished (SF)
Closed loop are not recommended in logical relationships.
- Leads: amount of time the successor activity can be advances with respect to a predecessor activity (Successor: activ
- Lags: amount of time successor activity will be delayed to a predecessor activity
Output
- Network Diagram: grapical presentation of the logical relationship among the project activities
Input
- Activity atributes: define predecessor or sucessor relationship
- Milestone list: have schedule dates for specific milestone that may impact the duration estimates
- RBS: provide hierarchical structures by the identified resources by resouce category and type
- Resources calendar: influences the duration of schedule activities due to availability of scpecific resources, type of re
- Risk Register: individual project risk may impact resource selection and availability
T&T
- Analogous estimate: technique estimate duration or cost of an activity or project, using historical data from similar p
Analogou estmate generaly less costly and less time consuming than other technique.
- Parametric Estimate: is an estimate in which algorithm is used to calculate cost or duration base on historical data an
- Three Point Estimate ==> tE = (t0 + tM + tP)/3, formula is known as triangular distribution
tM: most likely , tO: Optimistic, tP: pesimistic
- Bottom Up estimate: estimate project duration or cost by agregat the estimate of the lower level of the WBS
- Data Analysis
* Alternative analysis: is used to compare various level of resources capability or skill, scheduling compression techniq
* Reserve analysis: determine the amount of contigency and management reserve needed for the project.
Contigency reserve: allocated for identied risk that can accept. Contigency are associated wih the Known-unknowns
Mangement Reserve: specified amount of project budget that reserve for unforenseen work. It intend to address the
Output
- Duration estimates: quantitative assesment like number of time
- Basis of estimate: type of additional detailes supporting the duration estimates vary by application area
Input:
- Activity List: identiies the activities that will be included in the schedule model
- Assumption Log: record assumption and constrained for project risk analysis
- Project schedule network diagram: contain predecessor and succesor to calculate the schedule
- Project Team Assignment: specify which resources that assign for specific activities
- Resource calendar: contai information about the availability resource during project
- Resource requirement: identify which resources type and quantity, that required for each activites used to create sc
T&T:
- CPM (Critical Path Method):
is used to estimate minimum project estimate and project flexibility on the logical network paths within schedule mod
The longest path has the least total float - usually float is zero. A critical path is characterize by zero total float on the
Critical path: the longest path on the network schedule, Total Float is Zero.
Free Float: amount of time that activity can be delayed without violate project constraint
- Resource Optimization
* Resources Levelling: start and finish dates are adjust based on resources constraint to balance the demand for resou
ex: same resource assigne to two or more activities in the same time period
* Resources Smoothing: add more resources
- Schedule compression
are used to shorten or accelerate the schedule duration without reducing the project scope.
* Crashing: shorten the schedule duration for the least incremental cost by adding resources. Ex: add more resources
crashing only work o activities in critical path where additional resource will shorten activity duration, result increase
* Fast Tracking: activites or pahse normally done in sequence are performed in paralel of their duration.
Fast track may result rework ad increase risk.
- Agile release planning: provide high level summary timeline of the released schedule base on the product roadmap a
Output:
- Schedule baseline: approve schedule model that can be change only through formal change control procedure
- Project schedule: output of schedule model that present link activities with planed dates, duration, milestone, and re
* Bar chart: known as Gantt Chart
* Milestone chart
* Project schedule network diagram: activity on node
- Project calendar: identifies working days and shift that are available for schedule activities
T&T:
- Earned Value Analysis: schedule performance such schedule variance (SV) and schedule performance index (SPI) are
- Iteration burndown chart: track the work that still remain to be complete in the iteration backlog
- Variance Analysis: look on variance in planned versus actual start and finish dates, planed versus actual duration and
Output:
- WPI: include information on how the project performing againts the baseline
- Schedule forecast: prediciton of condition and event in the future based on information and knowledge available at
or planning, developing, manage, executing, and controll project schedule management
d to produce project deliverables
al activities
o create project schedule
in near term is plan detailed, and future planed is plan at higher level
Output: - Project schedule network Diagram
- Project doc updates
tion estimates
uration base on historical data and project parameter, used statistical method.
by application area
hedule constraint to create schedule model for executing and monitoring project.
Output: - WPI
- Schedule forecast
- CR
- Project management plan updates
- Project doc updates
dule performance index (SPI) are used to asses variaton on the baseline
ation backlog
laned versus actual duration and variance in float
Key Concept
Project cost management is primary concern with the cost of the resources needed to complete project activities.
Another aspect of cost management is recognize that different stakeholder measure project cost in different ways and d
- Plan Cost Management: is the process define the project cost will be estimate, budget, manage, monitored and control
- Key Benefit: provide guidance and direction on how the project cost will be manage throughput the project.
Input:
- Schedule Mangement Plan: eshtablush criteria and the activities for developing, monitor and control schedule
- Risk Management Plan: provide the approach for identify, analyze and monitor risk
- Alternative Analysis can include review Strategic Funding:
-> Self Funding
-> Funding with Equity
-> Funding with Debt
Output:
- Cost Management Plan: component of the project management plan and describe how the project cost will be planned
Input:
- Quality Management Plan: describe activities and resources necessary for project management team to achieve the qu
- Scope Baseline: include the project scope statement, WBS and WBS dictionary
- Resource requirement: identify the type and quantities of resources required for each work package or activity
- EEF include: Market condition, Published commercial information, Exchange rates and inflation
T&T:
- Parametric estimate: use statistical relationship between historical data and other variables to calculate cost estimate f
- Bottom Up estimate: method of estimate a component of work
- Three Point Estimate: Most Likely (cM), Optimistic (cO), Pessimistic (cP)
1. Triangular distribution: cE=(cO + cM + cP)/3
2. Beta distribution: cE=(cO + 4cM + cP)/6
- Reserve Analysis:
Cost estimate may include contigency reserve to account for uncertainty cost. Contigency reserve are budget within the
Contigency reserve are used to address the Known-unknown that can affect a project.
Output:
- Cost Estimate: include quantitative assesment of the probable costs required to complete project work, as well as conti
and management reserve to cover unplanned work.
Input:
- Basis of estimate: support detailed for cost estimate in the basis of estimate should specify any basic assumption in the
- Project schedule: include plan started and finish date for the project activities, milestone, work package, and control ac
- Bussiness case: identifies the critical succcess factor for the project, include financial success factor
T&T:
- Cost Agregation: cost estimate are agregated by work package in accordance wit the WBS
- Data Analysis => Management Reserve
Management Reserve: amount of the project budget that reserve for unforenseen work that is within the scope project.
- Risk:
a. Known-known --> cost estimate
b. Known-Unknown ---> contigency reserve
c. Unknown-unknown --> Management reserve
- Cost Baseline: Cost Estimate + Contigency Reserve ; Project Budget: Cost Baseline + Management Reserve
Output:
- Cost Baseline: is approved version of the time phase project budget, excluding any management reserve
- Management Reserve are added to Cost Baseline to produce the Projec Budget
Any increased to the authorize budget cn only be approve trough the Perform integrated change control process.
The key effecive of cost control is the management of the approved cost baseline.
Input:
- Cost Management Plan: describe how the project costs will be manage and controlled
- Performance measure baseline: use earn value analysis and compare to actual result determine to actual result to dete
- WPD (work performance data): contain data on project status such as which cost have been authorized, incurred, invoi
Data Analysis
1.EVA (Earn Value Analysis): compare the performance measurement baseline to the actual schedule and cost performa
EVM integrate the scope baseline with the cost baseline and schedule baseline to form the performance measurement b
a. PV (Planned Value):is the authorized budget assigned to schedule work. But it is not included management reserve
PV define the physical work that should have been accomplished.
The total of the PV some time refered to as PMB (Performance Measurment Baseline), The total Plane Value for the Proj
b. Earned Value (EV): is measure of work performed
c. Actual Cost (AC): is the realized cost incurred for the work performed in an activity during a specific of time
2. Variance Analysis
as used in the EVM, is the explanation for Cost (CV = EV - AC), schedule (SV = EV - PV), and variance at completeion (VAC
Example of Variances analysis include, but are not limited to:
a. Schedule Variance --> SV = EV - PV
b. Cost Variance, express as difference between earned value and actual cost
CV = EV - AC, negative CV is often difficult for the project to recover
c. Schedule Performance Index (SPI) --> SPI = EV / PV
An SPI value less then 1, indicates less work was complete then as planned. SPI greater then 1 indicates that more work w
d. Cost Performance Index (CPI) --> CPI = EV / AC
a CPI value less then 1 indicates a cost overrun for work completed. A CPI valu greater then 1.0 indicates a cost underrun
3. Trend Analysis
Trend analysis examines project performance over time to determine if performance is improving or deteriorating. Exam
a. Chart --> S-Curve to display EV data for a project that is performing over budget and behind schedule
b. Forecasting
as the project progress, project team will develop forecast to estimate at completion (EAC) that differ from budget at com
- EAC forecast for ETC work perform the budget rate => EAC : AC + (BAC - EV)
- EAC forecast for ETC work perform at the present CPI => EAC : BAC / CPI
- EAC forecast for ETC work considering both SPI and CPI factors => EAC : AC + [(BAC - EV) / (CPI x SPI)]
4. Reserve Analysis
is used to monitor the status of contigency and management reserve for the project to determine if these reserve are sti
project activities.
t in different ways and different times.
ontrol schedule
oject worked.
Output: - Cost estimate
- Basis of estimate
- Project Doc Updates
ckage or activity
ve are budget within the cost baseline that is allocated for identified risk.
ved version of time phase project budget that include contigency reserve, but exclude management reserve.
e control process.
Plane Value for the Project also called as budget at completion (BAC)
ecific of time
s in order to meet the specified management goal, express as ratio of the cost to finish of oustanding work to the remain budget.
Key Concept:
- Project quality management address the management of the project and the deliverables of the project
- Plan quality: concern with quality that the work need to have
- Manage Quality: concern with manage quality troughout the project
- Control Quality: concern wth comparing the work result with the quality requirement to ensure the result is acceptable
The Cost of Quality (COQ): include all cost incurred over the life of product investment
Failure Cost=> cost of poor quality
a. Internal: found by project team
b.External: found by customer
Input:
- Scope baseline
- Project charter: provide high level project description and characteritic of product
T&T:
- Bechmarking: compare actual or plan project practice
- Brainstorming: can be used to gather data creativity from group or team to create quality management plan
- Cost Benefit Analysis: financial analysis tools to estimate the strength and weakness of alternatives to find best alterna
- Cost of Quality:
a. Prevention Cost: cost related to prevention poor quality of product
b. Appraisal Cost: cost related with evaluate, measured, audit and testing the product, service or deliverables of the pro
c. Failure cost: cost related to non conformance
Cost of Conformance => money spent during the project to avoid failures
i. Prevention Cost (Build a quality product)
- Training
- Document process
- Equipment
- Time to do right
ii. Appraisal Cost (Assess the quality)
- Testing
- Destructive testing loss
- Inspection
Cost of Non Conformance => money spent during and after the project because of failures
i. Internal Failure Cost (found by the project)
- Rework
- Scrap
ii. External Failure (found by customer)
- Liabilities
- Warranty work
- Lost bussiness
Data Representation:
- Flow charts
- Logical data model: representation of organization data, describe in the bussiness language
- Matrix Diagram: find strength of relationship among different factors, causes, and objectives that exist between the ro
- mind mapping
- Quality Metric: describe the project or product attribute and how the control qualty process will verify compliances to
Manage qualty sometime called "Quality insurance". Quality insurance is about using project process effectively.
Data Representation:
- Affiniy Diagram: grouping and organize potential cause of defect
- Cause & Effect Diagram: fishbone diagram or ishikawa diagram
- Histogram: shows graphically representation of numerical data
- Matrix Diagram: to show strength of relationship among factor, cause and objectives that exist between row and colum
- Scatter Diagram: graph that show the relationship between two variables
- Audit: indepentent process used to determind if project activities comply with organization procedure or policy
- Design for X (DfX): a set of technical guidelines that may be applied during the design of the product for the optimizatio
T&T:
- Check sheet: also kown as tally sheets used to collect fact in manner
- Root cause analysis; is used to identify the source of defect
- Inspection: examination of work product to determine if its conforms to documented standards
- Testing: early testing help identify nonconformance problems and help reduce the cost of fixing the nonconformance c
ent plan and ensure project output meets customer expectation
erformance or result
esult is rated in the continous scale that measured the degree of conformity)
hat exist between the row and coloum that form the matrix
ll verify compliances to it
ctive process
ocess effectively.
ocedure or policy
oduct for the optimization or specific aspect of design
Key concept: the project manager should effort in acquiring, managing, motvating and empowering the project team.
T&T:
- Project resources may include team member, supplies, materials, equipment,service and facilities.
- Hierachical charts: traditional organizational charts structure can be used to show in graphical.
a. WBS: project deliverables are broken down into work packages
b. Organizational Breakdown Structure (OBS): listed work package under each department
c. Resources Breakdown Structure (RBS): is hierarchical list of team and physical resources related by category and resour
- Assigent Matrix (RAM): shows the project resources assigned to each work package. It used to ilustrate connection betw
example of RAM is RACI (Responsible, Accountable, Consult and Inform) chart
Input:
- Activity attributes: provide primary data sources for use in estimate team and physical resources
- Activity List: identifies activity that will need resources
- Assumption Log
- Resource Calendars: identifies working days, shift, start and end of normal bussiness hours, weekends, and public holida
it also specifies when, and how long, identied team and physical resources will be available during the project
- Risk Register: describe the individual that can impact resource selection and availability
T&T:
- Analogous Estimate: use information regarding resources from previous similar project as the basis estimatee a future p
- Data Analysis: use to evaluate identified options in order to select the options or approaches to use execute and perform
Output:
- Resource Requirement: identify the type and quantities of resources required for each work package or activity in work
- Resource Breakdown Structure (RBS): hierarchical representation of resources by category and type
The resource require for project can be internal or external. Internal for funtional to resource manager, and external reso
- Procurement management Plan: has information regarding resources that will be acquire from outside the project
- Cost baseline: provide overall budget for project activities
- Resource calendar: document time period each resource need for the project
- Resource Requirement: identify which resource need to be acquire
T&T:
- Decision Making Technique: can be used in the acquire resource process.
- Pre Assignment: when physical or team resources for project are determine in the advances
- Virtual Team: can be define as a group whit the share goals, but have no time to see face to face
-Project manager require skill to identify, build, maintain, motivated, lead, and inspire project team to achieve hight team
- Team work is critical factor for prject success and develop effective project team is one of the primary responsibilities of
Input
- Project team assignment: identify the team and member roles and responsibility
- Project schedule: define how and when to provide training to the project team and develop competencies required in di
- Resource calendars: identify times when the project team member can participate in team development activities
- Team charter: the team charter is where the team operating guidelines are documented
T&T:
- Colocation: place all active team member in one sam location to enhance their ability as a team (War Room)
- Virtual Team: canbring benefit such as the use of more skill resources, reduce cost, less travel and relocate expenses. Us
example of communication technology:
a. Share portal
b. video conferences
c. Audio conferences
d. Email/chat
- Interpersonal and Team Skill: conflict management, influenceing, Motivation, Negotiation, Team Building
Output:
- Team Performance Assesment
- Change Request
Input:
- WPR: physicl or electronic representation of work performance information needed to generate decision, action or awar
- Team performance assessment: the project management team makes ongoing formal or informal assessment of project
T&T:
- Conflict Management: There are 5 technique for resolving conflict
1. Withdraw/avoid --> retreat, postpone, resolve by others
Retreating from an actual potential conflict situation
2.Smooth/Accommodate --> emphaze agreement rather than differences, maintain harmony a& relationship
3. Compromise/reconcile --> same degree satisfaction, resolve temporary or partial
find the solution that bring some degree satisfaction, this approach occasionally results in lose-lose situation
4. Force/Direct --> win-lose solution, resolve an emergency
Pushing one viewpoint at expense of others, often result in win-lose solution
5. Collaborate/problem solve --> open dialogue, concencus and commitment
This approach can result win-win solution
ement approach
m (War Room)
and relocate expenses. Use technology to create online team environtment
naging team changes to optimize proect performance.
Output: - CR
- Project Management Plan updates
- Project doc updates
- EEF
& relationship
ose situation
as planned, and monitor plan versus actual, take corrective action as necessary
Output: - WPI
- CR
- Project Management Plan updates
- Project doc updates
ties. Team member are adress in the Manage Team process
Chapter-10 Project Communication Management
The Project Communication Management are:
10.1 Plan Communication Management => develop appropriate approach and plan for project communicaion activities
10.2 Manage Communication
10.3 Monitor Communication => ensure the information needs for the project and its stakeholders are met
Input:
- Resource Mangement Plan: provide guidences on how team resources will be categorized, allocated, manage, and relea
- Stakeholder register: the stakeholder register is used to plan communication activities with stakeholder
T&T:
- Communication Chanel: N (N - 1)/2
- Communication Method:
a. Iterative communication: between two or more parties performing a multidierctional exchange information in real time
ex: phone cell, instan messaging, video conferences, meeting, social media
b. Push Communication: distribute directly to specific recipient who need to receive the information
ex: letters, memo, report, emails, faxes, voice mail, blogs, and press released
c. Pull Communication: used for complex information, large audiences and require the recepients to acces content at thei
ex: e-learning, lesson learned database, or knowledge repository
- Project Meeting: include virtual (e-meeting) or face to face meetings, and can be supported with doc collaboration techn
- PMIS:
a. Electronic Project management tolls => ex: management software, meeting & virtual office, web interface, project port
b. Electronic communication management => email, fax, voice mail, audio, video conference, web site & web publishing
c. Social Media Management => websites & web published, blogs and application, which offer the oppurtininty to enggag
nformation needed.
Output: - WPI
- CR
- Project management plan update
- Project doc update
Chpt 11 Project Risk Management
The Project Risk Management are:
11.1 Plan Risk Management: the process of define how to conduct risk management activities for a project
11.2 Identify Risk: the process of identify individual project risk as well as sources of overall project risk, and documenting
11.3 Perform Qualitative Risk Analysis: prioritize individual project risk for further analysis by assessing their probability o
11.4 Perform Quantittive Risk Analysis: process numerically analyzing the combined effect of identifed individual project
11.5 Plan Risk Response: process of develop option, select strategies, and action to adress all project risk exposure
11.6 Implement Risk Response: the process of implement the agreed risk response plan
11.7 Monitor Risk
- Project Risk Management aims to identify and manage risk that are not addressed by other project management proces
- Project Risk Management divide risk into 2 part:
1. Individual project risk => can also have positive or negative effect
2. Overall project risk => can also have positive or negative effect
- Risk Threshold: express the degree of acceptable variation around a project objective
Output:
- Risk Strategy: describe general approach to manage risk on the project
- Risk Categories: a common way to structure risk category is with a risk breakdown structure (RBS)
-Stakeholder risk Appetite: it recorded in the Risk Management Plan
- Probability and Impact Matrix:
- Reporting Format
- Tracking
- Identify risk consider both individual project risk and source of overall project risk
- Risk management Plan: provide information on risk related roles and responsibility, describe category of risk and may be
- Agreement: information such as milestone dates, contract type, acceptances criteria, award and penalties that can pres
T&T:
- Brainstorming: obtain comprehensive list of individual project risk and sources of overall project risk
- Data Analysis
a. Root Cause Analysis: to discover underlying causes and prepare for the preventive action
b. Assumption and constrain analysis
c. SWOT: examine the project from each of the strength, weakness, opportunities, and threats (SWOT) prespektive
- Prompt List: predetermine list of risk that might give rise to individual project risk and also as source of overall risk
Output:
- Risk Register: capture detailed of identified individual project risk
The content of Risk Register:
a. list of identified risk
b. Potential risk owner
c, List if potentialrisk reponse
Input:
- Project management plan: include the risk management plan as describe in (11.1)
- Assumption Log: used for identify, amange and monitor key assumption and constraint that may affect the project
- Stakeholder register: include detailed of project stakeholder who may be nominated as risk owner
T&T:
- Data Analysis
a. Risk Data quality Assessment
=> evaluates the degree to which the data about individual project risk is accurate and reliable as basis for qualitative risk
b. Risk Probability and Impact Assessment
Risk Probability Assessment => consider the likelihood that a specific risk will occur
Risk Impact Assessment => consider potential effect on one or more project objectives such as schedule, cost, quality or p
Impact will be negative for threats and positive for oppurtuinties.
c. Assessment of other risk Parameter
=> project team may consider other characteristic of risk when prioritize individual project risk for further analysis and ac
* urgency
* Proximity: period of time before risk take impact
* Dormancy: period of time that may elapse after risk occurred
* Mangeability: risk owner can manage the impact of a risk
* Controllability
* Detectability
* Connectivity: the extent on which risk related to other individual project risk
*Strategic impact
* propinquity: the degree risk is perceive or matter by the stakeholder
- Risk categorize
Risk can be categorize by source of risk (using RBS), the area project affected (using WBS), and also other useful category
- Data Representation
a. Probability and Impact Matrix: map the probability of each risk occurences and its impact
b. Hierarchical charts
Watch List: low risk listed
- Output from Perform Quantitative risk analysis are used as input to the plan risk response process, particulary in respon
- Quantitatibe Risk Analysis also can undetaken following the Plan Risk Response, to efectively response in reducing overa
- Cost Forecast: forecast such as ETC, EAC, BAC and TCPI may be compare to the resutl of Qunatitative Cost Risk Analysis
- Milestone List: significant events in the project define the schedule targets againts the result ot quantitative schedule ris
T&T:
- Data Analysis
a. Simulation => Quantitative risk analysis use a model that simulate the combine effect of all project risks. Usually perfor
b. Sensitivity Analysis
It helps to determine which individual project risks or other sources of uncertainty have the most potential impact on pro
Tornado diagram present correlation for each element of the quantitative risk analysis model that can influences the pro
c. Decision Tree Analysis
Decision Tree are used to support selection of the best several alternatives courses of action.
The Decision Tree is evaluated by calculating the expected monetary value (EMV Method) of each branch, allowing the o
d. Influences Diagram
Influences diagram represent a project or situation within a project as a set of entities, outcomes, and influences togethe
- Effective and appropriate risk response can minimize individual threats, maximize individual opportunities, and reduce o
- A contigency plan (or Fallback plan) can be developed for implementation if the selected strategy turn out not to be full
Secondary risk should be also identified.
- Project team assignments: show the resources that allocated to the aggreed upon risk
- Resource Calendar: identify when potential resources are avalible to be allocated to the aggreed upon risk
- Risk Report: present the current level of overall risk exposure of the project that will inform selected of the risk respons
- Stakeholder Strategy: identifies potential owners for risk responses
T&T:
- Strategy for Threats:
a. Escalate: escalation is appropriate when team and project sponsor agrees that threats is out of project scope
b. Avoid: risk avoidance is whenthe project team acts to eliminate the treaths or protect the project from its impact. Ex a
c. Transfer: invlove shifting ownership of a threats to third party to maange the risk and bear the impact.
Example Transfer: the use of insurance, performance bonds, warranties, guarantees, etc
d. Mitigate: in risk mitigation , action is taken to reduce the probability of occurrences and/or impact of a threats. Mitigati
e. Accept: This strategy may appropriate for low priority threats, and it may also adopted where it is not possible or cost
The most common active acceptance startegy: eshtablish contigency reserve, include amount of time, money, or resourc
T&T:
- Technical Performance Analysis: compare technical accomplishment durinh project execution to the schedule or technic
- Reserve Analysis: compare the amount of contigency reserve remaining to the amount of risk remaining at any time, to
- Audits
ect risk, and documenting their characteristic
essing their probability of occurences and impact
ntifed individual project risk and other source uncertainty
oject risk exposure
y not occurred
SWOT) prespektive
ource of overall risk
s basis for qualitative risk analysis. Ex: questioner measure stakeholder perception
t potential impact on project outcomes. One typical display of Sensitivity Analysis is the "Tornado Diagram".
at can influences the project outcome.
Output: - CR
- Project management plan updates
- Project doc updates
f project scope
ject from its impact. Ex avoid: extend the schedule, change project strategy, or reduce scope
pact of a threats. Mitigation may involve prototype development to reduce the risk from scalling up.
e it is not possible or cost effective to address the threats on other ways.
time, money, or resources to handle the threats if it occurs.
pe of the project
the opportunity become realization
he opportunity occurs
ortunity: add more resource to finish the activity
n risk response are executed as planned in oder to address overall project risk.
Output: - CR
- Project doc updates
* Issue Log
* Lesson Learned register
* Project team assignment
* Risk Register
* Risk Report
ntified risks, identifying and analyzing new risks, and evaluate risk process effectiveness throuhout the project
Output: - Work performance information (WPI)
- CR
- Project management plan update
- Project doc update
- OPA
Project procurement management include the process necessary to purchare or acquire products, service, or result neede
It include the management and control process required to develop and administer agreement such as contract, purchase
Input:
- Bussiness case: procurement strategy and bussiness case need to be alligned to ensure the bussiness case
- Benefit management plan: describe when specific project benefits are expected to be available, which will drive procurem
- Scope management Plan: describe hoe the scope of work by contractor will be manage through execution phase of proje
- Quality management Plan: contain the applicable industry standarts and code the project need to be follow
- Scope baseline: contain the scope statemen, WBS, WBS dictionary. The elements of scope that are known are used to de
- Project team Assignment: contain information on the skill and abilities of the project team and their availability to suppo
T&T:
- Data Analysis --> Make or Buy Analysis
is used to determine whether work or deliverable can best be accomplished by the project team or sholud be purchase fro
Make or Buy Analysis is used to determine whether work or deliverable can best be accomplished by the project team or s
- Sources Selection Analysis
Commonly used selection method include the following:
a. Least cost => this method appropriate for procurement of standart or routine nature where well eshtablished practice a
b. Qualification only => applies when the time and cost full selection process would not make sense because the value of
c. Quality base/Highest technical proposal score.
The selected firm is asked to submit a proposal with both technical and cost detailed is then invited to negotiate the contr
d. Quality and cost base => this method allow cost to be included as a factor in the seller selection process
e. Sole source => the buyer asks a specific seller to prepare technical and financial proposal, which are then negotiate.
f. Fixed budget=> require disclosing the available budget to invite sellers in the RFP and select the highest ranking technica
This method is appropriate only when the SOW is precisely defined, no changes are anticipated, and the budget is fixed an
Output:
- Procurement managament Plan: contain the activities to be undertaken during the procurement process.
- Procurement Strategy: once the make or buy analysis is complete and the decision is made to acquire from outside the p
Procurement Strategy included:
a. Delivery methods
b. Contract payment type
-> Fixed price contract: suitable when the type of work is predictable and the requirement are well define and n
-> Cost Plus Contract: suitable when the work is evolving , likely to change, or not well defined
-> Incentive and awards: may be used to allign the objective of buyer and seller
c. Procurement Phase
- Bid Document: are used to solicit proposals from prospective seller. Term such as bid, tender, or quotation are generally
Bid document presented below:
-> Request for information (RFI):used when more information on goods and service to be acquire is neede from
-> Request for quotation (RFQ): commonly used when more information is needed on how vendors would satis
-> Request for Proposal (RFP): is used when there is a problem in the project and the solution is not easy to det
- Claim administration
Contested change and potential constructive change are those request change when the buyer and seller can not reach a
These contested change are called claims.
- Data Analysis
* Performance Review
*EVA (Earned Value Analysis): schedule and cost variances along with schedule and cost performance indexes are calculat
* Trend Analysis: can develop forecast estimate at completion (EAC) for cost performance to see if performance is improv
- Inspection: is structure review of the work being performed by the contractor
- Audits: structure review of the procurement process
- Closed procurement: provide the seller with formal written notice that the contract has been complete
ts, service, or result needed from outside the project team.
such as contract, purchase order, memoranda of agreements (MOA), or internal service level agreement (SLA).
s for deviation from performance, with inancial incentive tied to achieve agreed-upon metrics
actual cost incurred for complete work, plus a fee representing seller profit.
tion can include:
work and receives a fixed fee payment calculated as a percentage of the initial estimate project cost.
or quotation are generally used when the seller selection is base on price
nefit of this process is that it select a qualified seller and implement legal agreement for delivery.
and seller can not reach agreement on compensation for the change can not agree that change has occurred.
mance indexes are calculated to determine the degree of variance from target.
e if performance is improving or deteriorating
Chptr-13 Project Stakeholder Management
Key Concept:
- Every project has a stakeholder who are impacted by or can be mipacted the project in positive or negative way.
- Some stakeholder may have limited influences on the project, the others may have significant influences on the project o
- Stakeholder satisfaction should be identified and manage as project objectives
- it's focus on continuos communication with all stakeholder, include team members, to understand their need and expect
T&T:
- Data Gathering Technique
a. Questionaire and survey: include one on one review, focus group session, or other mass information collection techniqu
b. Brainstorming: used to identify stakeholder can include both brainstorming and brain wariting
-> Barainstorming
-> Brain writing
- Data Analysis
a. Stakeholder Analysis: result on list stakeholder and their interest on the project
can include: interest, Rights, Ownership, Knowledge, Contribution
b. Document analysis
- Data Representation: stakeholder mapping or representation
Common Metod to identify stakeholder:
-> Power/interest gris, power/influences grid, or impact/influences grid: stakeholder mapping
-> Stakeholder cube: this model combine the element into three dimensional model
-> Salience model: describe classes of stakeholder based on assessment of their power (level of authority or influences)
-> Direction of influences
-> Prioritization: this method is usefull on project with large number of stakeholder
T&T:
- Data Analysis
a. Assumption & constraint analysis
b. Root Cause Analysis: identifies underlying reasons for the level of support of project stakeholder in order to improve the
- Data Representation
a. Mind Mapping: is used to visually organize information about stakeholder and their relationship to each other and the o
b. Stakeholder enggagement matrix: support comparison between the current enggagement and desired enggagement le
Can be classified as below:
-> Unaware
-> Resistant: aware to the project, but resistant to any change
-> Neutral: aware to the project, but neither support nor unsupport
-> Supportive: awar of the prject, potential impact and support the project and outcomes
-> Leading: awar of the project, potential impact, active enggage in ensure the project is a success
Output:
- Stakeholder Managemene Plan: identifies startegy and action required to promote productive involvement in stakeholde
T&T:
- Decision Making
a. Multicriteria Decision: criteria for successful stakeholder enggagement are prioritize and weighted to identify the most
b. Voting: used to select the best response for a variance in stakeholder enggagement
- Communication Skill
a. Feedback: is used to ensure that information to stakeholder is received and understood
b. Presentations: provide clear information to stakeholder
project success
heir needs, expectation, interest and potential impact
ased on their needs, expectation, address issue, and foster appropriate stakeholder enggagement involve
and tailoring strategies for enggage stakeholder
e or negative way.
nfluences on the project outcome
authority or influences)
ation, interest and potential impact on the project.
sessment matrix
t is a success
Output: - CR
- Project management plan updates
- Project doc update
ement throuh modification of enggagement strategies and plan.
evolves and its environment change.
sessment matrix
Performing Integration
The role of Project manager is twofold when perform Integration:
1. Play key role in working with the project sponsor to understand the strategic objective
2. Responsible to guide the team to work together and focus on what is really essential in the project level
s responsible for achieving the project objective
- project integration Management include process and activity identify, define, combine, unify and coordinate the various
Project integration management is specific to Project Manager. Project manager is the one who combine all knowledge ar
- The approve Project charter formally initiates the Project. Project charter can be develop by Project sponsor or project m
- Bussiness Case: it's describe the necessary information from a bussiness standpoint to determine whether the expected o
Bussiness case created as result one or more of the following: (TELCOMS)
=> Technology Advance
=> Ecological impact
=> Legal requirement
=> Customer request
=> Organizational Needed
=> Market Demand
=> Social Need
- Agreement: used to define initial intentionfor a project. Agreement may take form of contract, memorandum of understa
- The project management plan define how the project is executed , monitores, controlled and closed.
T&T:
- Data Gathering
* Brainstorming: frequently use when developing the project management plan to gather ideas and solution about the pro
* Checklist: used to develop plan or may help to verify that all required information is included in the rpoject management
* Focus Group: bring stakeholder together to discuss the project management approach and the integration project mana
* Interview
- Meeting
KOM usually associated with the end of planning and the start of executing.
Baseline:
* Scope Baseline: the approve of a scope statement, work breakdoen structure (WBS),a nd its WBS dictionary, which is use
* Schedule Baseline: the approve schedule model that used as a basis of comparison to te actual result
* Cost Baseline: approved version of time phased project budget that is used for comparison to actual result
- Approve CR: are output from Integrated change control process and include those request approve and review by the pro
The approve CR may be corrective action, preventive action, or defect repair. Approve CR schedule and implemented by th
Output:
- Deliverables: is any unique and variable product, result or capability to performa service that is required to be produced t
- WPD: raw observation and measurement identified during activities being performed to carry out the project work.
example of WPD include work completed, KPI, technical measurement, actual start and finish date, status, schedule progre
- CR: is a formal proposal to modify any document, deliverable, or baseline. CR can be initiaed from inside or outside the p
CR may include:
* Corrective action
* Preventive action
* Defect repair
* Updates
T&T:
- Data Analysis:
* Alternative Analysis: is use to select corrrective action and preventive action to implement when the deviation occurs
* Cost benefit Analysis: helps to determine the best corrrective action in term of cost
* Earned Value analysis: provide integrated perspective on scope, cost nd schedule performance
* Root Cause Analysis: focuse on identifying the main reason of a problem
* Trend Analysis: is used to forecast future performace based on past rules. The result of trend analysis can be used to rec
* Variance Analysis: review the differences between plan and actual performance.
Output:
- WPR: compilation from Work performace Information, can contain earne value graph, trend line and forecast, reserve bu
they can be presented as dashboard, heat report, stop light charts or other representation format.
- CR: can perform 3 ways corrective action, preventive action, repair defect.
- when required the perform integrated change control process include a change control board (CCB), which is a formally c
- Change management plan: provide direction to managing the change control process and document the role & responsib
- Baseline: 3 baseline define which is scope, cost, schdule baseline
- Basis of estimate: indicat how the duration,cost and resources estimate derive and can be use to calculate the impact on
T&T:
- Data Analysis
* Alternative analysis: to assess the CR and decide which are accepted, rejected or need to bemodified to finally accepted
* Cost benefit Analysis: helps to determineif the requested change is worth its associated cost.
- Decision Making
* Voting: can take form of unanimity, majority or plurality to decide ob whether to accept, defer or reject change request.
* Autocratic decision making: one individual takes the responsibility for making decision for entire group.
* Multicriteria decision analysis: uses a decision matrix to provide a systematic analytic approach
- When closing the project, the project manager review the project management plan to ensure that all project work is com
- Bussiness Doc:
* Bussiness case: document the bussiness needs and the cost benefit analysis than justify the project.
* Benefit management plan: outline the target benefits of the project.
- Procurement Documentation: to close contract, all procurment documentation is collected, indexed and filed.
T&T:
- Data Analysis
* Document Analysis
* Regression Analysis: it analyze the interrellationships between different project variables that contributed to the project
* Trend Analysis:can be used to validate the models used in organization and to implement adjustment for future project.
* Variance Analysis: can be use to improve the metrics of the organization by comparing initial plan and result.
nd coordinate the various process and project management activities.
combine all knowledge area and has the overall view of the project.
memorandum of understanding (MOUs), service level agreement (SLA), Letter of Intent (LOI) or other written agreement.
actual result
Output: - Deliverables
- Work performance data (WPD)
- Issue Log
- CR
- Project management plan updates
- Project Doc update
- OPA
rove and review by the project manager or CCB (change control board)
ule and implemented by the project team.
ne and forecast, reserve button charts, defect histogram and risk summary.
rable, project document and project management plan; and communicate decision.
Output: - Approved CR
- Project management plan update
- Project doc update
CCB), which is a formally charterd group responsible to review,evaluate, approve, reject change on the project.
ument the role & responsibility CCB
that all project work is complet and has met its objectives.
4. Project Integration 4.1 Develop Project charter 4.2 Develop Project Management Plan
Management