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D. Recommended Solution
a. An effective solution may be to keep Johnson under contract as a representative for the
brand and discontinue the previous, light-hearted marketing campaigns. Instead, the
companies which endorse Johnson could revamp their campaigns and seek to highlight
the strength and courage of Johnson during such a difficult time. This new line of
advertising campaigns would work for both the sports sponsorships as well as the non-
sports brands. A new campaign which reassure the public that the brands which had
previously utilized Johnson’s image to further their brand would continue to stand by his
side during this difficult time. The sponsors would feature Johnson in more serious,
character driven advertisements displaying his courageous nature in coming out as a
spokesperson for the disease. This new campaign would also include donations to the
HIV/AIDS charities and research centers growing at the time and would secure the
companies place as an early ally against the disease. This new campaign would avoid
pubic backlash from dropping Johnson in his time of need and would also overcome the
issue of his previous light-hearted commercials coming off as inappropriate. This solution
would also allow for the previous sponsors to seamlessly transition from wielding
Johnson’s sports image to positive PR resulting from taking a serious stance against the
rapidly growing concern of an AIDS epidemic given the startling frequency of cases in
the mid-eighties. The risks associated with the solution would be the public image of the
brands given the stigmatized nature of HIV and AIDS in the early nineties, with many
associating it as an illness which only affected the gay community which resulted in it
being considered a shameful thing to contract. This group who would look upon the
brands negatively due to their association with Johnson, now a self-identified spokesman
for the HIV virus, would be marginal as the disease was rapidly becoming more
understood and accepted as celebrities such as Johnson came out as HIV+ and tore down
the stigma against the illness. Overall, this solution would allow for the companies to not
only boost their public image as early, powerful allies against the disease by standing
with Johnson during his already difficult time, but would also allow for the companies to
do the morally right thing which would pay dividends in later years as the public looked
back upon the decisions of the brands to not drop Johnson’s endorsement in the face of
the shocking news.