Annual Communication of Progress Acop Guidelines For Members English PDF

ANNUAL COMMUNICATION OF PROGRESS
(ACOP) GUIDELINES FOR MEMBERS OF THE

ROUNDTABLE ON SUSTAINABLE PALM OIL
RSPO-GUI-F02-005 V1 ENG 2
In this Guide Introduction
Objective of Guidelines
Procedures
ACOP Submission Preparation
ACOP Submission Period
How to Answer ACOP Questions
After Submission of ACOP Report
Non-Submission of ACOP Report and Sanction
Additional Help
Annex
1.1 Growers
1.2 Smallholders
1.3 Processors & Traders
1.4 Consumer Goods Manufacturers
1.5 Retailers
1.6 Banks & Investors
1.7 Environmental/Social NGOs
1.8 Affiliates
2.0 Time-Bound Plan Guidance
Scope
The Annual Communication Of Progress (ACOP) report is an annual document submitted by RSPO
members to gauge a member’s progress towards achieving the production and consumption of 100%
RSPO-certified sustainable palm oil. ACOP reports are submitted to the RSPO in the first half of the
calendar year, reporting data on the previous year.
ACOP data is reported on an individual member and aggregate basis to report and narrate on the wider
market for certified sustainable palm oil and palm oil products, and the wider industry’s progress.
ACOP reports may be used by an RSPO member as a public record of their progress in producing or
consuming certified sustainable palm oil and/or palm oil products to their internal and external
stakeholders, and for corporate communication purposes.
LIST OF ACRONYMS AND ABBREVIATIONS
ACOP - Annual Communication of Progress

B&C - Book & Claim
CGM - Consumer Goods Manufacturers
CSPKE - Certified Sustainable Palm Kernel Expeller
CSPKO - Certified Sustainable Palm Kernel Oil
CSPK - Certified Sustainable Palm Kernel
CSPO - Certified Sustainable Palm Oil
FFB - Fresh Fruit Bunches
NGO - Non-Government Organisation
P&C - RSPO Principles and Criteria
PKE - Palm Kernel Expeller
PKO - Palm Kernel Oil
PO - Palm Oil
RSPO - Roundtable on Sustainable Palm Oil
1. Introduction
1.1. The Annual Communication Of Progress (ACOP) report is an annual document that
constitutes a public statement measuring an RSPO member’s progress towards
achieving 100% RSPO-certified sustainable palm oil.
1.2. Submission of annual ACOP reports is mandatory for Ordinary and Affiliate RSPO
members who have been a member for at least a year at the time of the launch of the
official ACOP submission period (as stated in the Member Code of Conduct, Point 2.2).
Ordinary Members come from the following membership sectors: Oil Palm Growers,
Processor & Traders, Consumer Goods Manufacturer, Retailers, Independent
Smallholders, Financial Institutions, Environmental Non-governmental Organisations
(NGOs) and Social NGOs.
1.3. Submission of annual ACOP reports for Supply Chain Associate Members is voluntary
but submission is encouraged to better understand the Supply Chain Associate
Member’s activities.
1.4. The guidelines set out in this document are intended to assist and aid RSPO members
in their ACOP submission.
1.5. The ACOP reports submitted by members allow RSPO to have a better understanding
of the palm oil market globally, promote transparency and narrate on industry progress.
2. Objective of Guidelines
2.1. The purpose of this document is to assist members to prepare for the ACOP
submission period, to understand the questions asked in the ACOP questionnaire and
to ensure that the ACOP report has been successfully submitted to RSPO.
3. Procedures
3.1. ACOP Submission Preparation:
3.1.1. Prior to the ACOP submission, RSPO members are required to ensure that
their contact details are kept up-to-date. This may be done by updating the
member's particulars on the MyRSPO portal or by contacting the RSPO
Membership team at membership@rspo.org.
3.1.2. If a member is currently listed as having an active group membership account

in RSPO, only the parent member needs to submit the ACOP report but
information from both the parent and subsidiary members is required to be
shared in the ACOP report.
3.1.3. An RSPO member is responsible for declaring data for itself and all other
subsidiaries that it is a parent of, as consolidated under RSPO Group
membership rules. If the member company has subsidiaries that have separate
active membership accounts with RSPO at the time of the ACOP submission
period, then each member must submit their own ACOP report. Please contact
the RSPO Membership team at membership@rspo.org to consolidate all
subsidiaries and the parent into one membership account.
3.1.4. Two months prior to ACOP launch, the RSPO ACOP team will send out an
announcement regarding the commencement of ACOP submissions. Please
monitor the email accounts registered with RSPO for this notification or visit
www.rspo.org
3.1.5. Emails from the RSPO ACOP team may end up in the Spam/Junk folder.
Please check the Spam/Junk folder of the email account registered with RSPO
to ensure that any important emails from RSPO are not missed. Otherwise,
please contact acop@rspo.org to enquire about ACOP submission.
3.2. During ACOP Submission Period:
3.2.1. An email will be sent out to notify RSPO members that ACOP submission is
open. A link to the ACOP portal will be included in the email, or the member
may access the ACOP portal directly via the RSPO website.
3.2.2. Enter the member’s login credentials to start the ACOP questionnaire.
3.2.3. The ACOP questionnaire contains a number of compulsory questions which

must be completed in order for RSPO to acknowledge the submission of the
member’s ACOP report. The member will not be able to submit the report until
all compulsory questions are answered.
3.2.4. Members can make changes to their ACOP report for errors or corrections to
information provided during the ACOP submissions period by contacting the
RSPO ACOP team at acop@rspo.org. Approval of changes submitted are at
the discretion of the RSPO ACOP team.
3.2.5. The progress bar at the top of the page indicates the completion level of the
ACOP questionnaire.
3.3. How to Answer ACOP Questions:
3.3.1. Some questions have a help button to assist the member in understanding the
requirements of the question.
3.3.2. A full list of ACOP questions and accompanying definitions is listed in the
Annex appended to this Guideline document.
3.3.3. There are sample ACOP reports published at www.rspo.org/members/acop to

assist the member in completing the ACOP report.
3.3.4. Additional questions or subjects not covered in this Guideline document, Annex
or in the sample ACOP report can be directed to acop@rspo.org
3.4. After Submission of ACOP Report:
3.4.1. Once the ACOP report has been submitted, the member may download a PDF
copy of the report as proof of submission.
3.4.2. Upon submission of the ACOP report, a confirmation email will be sent,
indicating that the report has been received by RSPO.
3.4.3. If no confirmation email is received, please check the email Spam/Junk folder
or contact the RSPO ACOP team at acop@rspo.org to enquire about the status
of the report at least 48 hours before the ACOP submission deadline.
3.4.4. Once the ACOP report is submitted, the RSPO ACOP team will proceed to
verify the data. Should there be any discrepancies or problems with the
member’s data, the ACOP team will contact the member to request
amendments or clarifications within a set deadline.
3.4.5. Once submitted and verified, the RSPO ACOP team will ensure that the
member’s ACOP report is uploaded onto their membership profile page. The
duration of the RSPO’s internal review process will vary.
3.4.6. The RSPO ACOP team does not entertain requests to revise data in submitted
ACOP reports once the ACOP submission period has closed. Please ensure
that the data entered into the ACOP report is accurate before submission or
notify the RSPO of any changes before the ACOP submission period deadline.
3.4.7. All data submitted by RSPO members is considered verified and correct.
RSPO is not responsible or liable for any inaccuracies, or incorrect claims
submitted in the ACOP report published on the RSPO website.
4. Non-submission of ACOP Report & Sanctions
4.1. Ordinary and Affiliate Members that do not submit their ACOP report for the first time
will receive a warning letter.
4.2. Ordinary and Affiliate Members that do not submit their ACOP report for two
consecutive years will be suspended.
4.2.1. A suspension letter will be sent entailing the reason for suspension,
consequences of suspension and conditions for the suspension to be lifted.
4.2.2. The member’s suspension will only be lifted in the following year once the next
ACOP report is submitted.
4.3. Ordinary and Affiliate Members that do not settle their payment dues by the date
stipulated in their suspension letter will automatically be terminated. Please contact
accounts@rspo.org on the status of any outstanding balance.
4.4. Ordinary and Affiliate Members that do not submit their ACOP report for three
consecutive years will be terminated.
4.4.1. A termination letter will be sent entailing the reason(s) for termination and the
consequences.
4.4.2. A terminated member can re-apply for RSPO membership. To seek new
membership, a company can re-apply through the MyRSPO portal or by
contacting membership@rspo.org. All outstanding fees must be settled and all
previous outstanding ACOP reports submitted before the company can
receive a new membership number.
4.4.3. All terminations made by the RSPO are final.
5. Additional Help
a. Can ACOP reports be submitted via email?

No, ACOP reports can only be submitted online via the RSPO web portal. RSPO will
not accept ACOP report submissions via email or through any third-party software.
b. Can ACOP reports be submitted after the deadline?

RSPO cannot accept ACOP member reports submitted after the deadline or entertain
requests for extension. This is to allow for proper processing of ACOP data and to
respect ACOP report publication deadlines.
c. What can I do if I encounter technical difficulties?

Members who experience problems saving and/or progressing their report on the
ACOP portal can try alternative browsers (RSPO recommends using Internet Explorer,
Mozilla Firefox or Google Chrome for ACOP submissions), and by using a
desktop/laptop instead of a smartphone. Older versions of internet browsers may be
incompatible with the ACOP portal.
Alternatively, the member may email the RSPO ACOP team at acop@rspo.org with
any enquiries.
d. Can I review ACOP reports from previous years?

Yes, the member may download its previous ACOP reports in PDF via the MyRSPO
portal or locate reports on the RSPO ACOP website page at
https://rspo.org/members/acop
e. What will the information in the ACOP report be used for?

The information gathered in the ACOP will be published in a report on the RSPO
website and used to review the year-on-year commitments from members. ACOP data
may also be used to analyse and publish the pledges and commitments made across
sectors towards sustainable palm oil. It is also used to gather feedback from members
on the challenges and opportunities that they would like RSPO to address.
f. Will all information shared in ACOP be published for public disclosure on the RSPO
website?
Yes, unless otherwise stated.
g. What happens to members whose status is Suspended or Terminated?

The following privileges shall be revoked if a member is,
Suspended:
● Voting rights at the RSPO General Assembly (GA)

● Becoming (or continuing to be) a member of any Task Force or Working
Group at RSPO
● Certification and membership privileges
● Trading and validity of Certified Sustainable Palm Oil (CSPO) certificates via
PalmTrace
● Usage of the RSPO Trademark in product-related communications (member
license s will no longer be valid)
Terminated:
● Voting rights at the RSPO General Assembly (GA)

● Becoming (or continuing to be) a member of any Task Force or Working
Group at RSPO
● Certification and membership privileges
● Trading and validity of Certified Sustainable Palm Oil (CSPO) certificates via
PalmTrace
● Usage of the RSPO Trademark in product-related communications
● Utilisation of the RSPO Trademark on products
● References to RSPO membership in official and non-official communications
● Presentation or references of any claims pertaining to Certified Sustainable
Palm Oil (CSPO)
1.1 Growers
No. Question Help Tip
1. Operational profile
1.1 Please state your main activities as a palm oil For Group Managers representing an Independent Smallholder Group that are not contractually
grower: bound to any mill or association, please select the "Smallholder Group Manager" option.
- Oil palm grower without palm oil mill
- Oil palm grower with palm oil mill
- Oil palm grower with palm oil mill and palm

kernel crushing plant
- Smallholder Group Manager
2. Operations and Certification Progress
2.1 Land area controlled and managed associated to palm oil
2.1.1 Please state the number of palm oil estates *Palm oil estates or a palm oil supply base that are either fully-owned (100%) or majority-
controlled or managed* owned (>50%) by the member. This excludes scheme/plasma smallholders or outgrower
estates supplying a member's palm oil mill (reported in 2.1.6).
2.1.2 Total land controlled or managed for oil palm *Including areas already planted with palm oil and areas used for roads, mills, housing and
cultivation - planted* (hectares) other associated infrastructure. This area does not include High Conservation Value (HCV)
areas and land under scheme/plasma smallholders, which are reported in 2.1.4, 2.1.5 and
2.1.6.
This data should reflect as of 31 December for the ACOP reporting period.
2.1.3 Total land controlled or managed for oil palm *Including areas controlled/managed designated for future planting of oil palm.
cultivation - unplanted* (hectares)
2.1.4 Total land designated and managed as HCV *High Conservation Value (HCV) is defined as biological, ecological, social or cultural value
areas* (hectares) area which are considered outstandingly significant or critically important at the national,
regional or global level. The areas necessary to maintain or enhance one or more HCVs
include:
a) HCV 1 - Species Diversity
Concentrations of biological diversity including endemic species and rare, threatened or
endangered species that are significant at global, regional and national levels.
b) HCV 2 - Landscape-level ecosystems and mosaics
Large landscape-level ecosystems and ecosystem mosaics that are significant at global,
regional and national levels, and that contain viable populations of the great majority of the
naturally occurring species in natural patterns of distribution and abundance.
c) HCV 3 - Ecosystems and habitats
Rare, threatened or endangered ecosystems, habitats or refugia.
d) HCV 4 - Critical ecosystem services
Basic ecosystem services in critical situations, including protection of water catchments and
control of erosion of vulnerable soils and slopes.
e) HCV 5 - Community needs
Sites and resources fundamental for meeting the basic necessities of local communities or
indigenous peoples (for livelihood, health, nutrition, water, etc.), identified through engagement
with these communities or indigenous peoples.
f) HCV 6 - Cultural values
Sites, resources, habitats and landscapes of global or national cultural, archaeological or
historical significance, and/or of critical cultural, ecological, economic or religious/sacred
importance for the traditional cultures of local communities.
2.1.5 Other conservation areas set aside excluding *Areas set-aside that are not planned to be planted, such as peatlands, areas of fragile or
HCV areas reported in 2.1.4* marginal soils, steep slopes, etc., excluding HCV areas.
2.1.6 Total land under Scheme/Plasma *Scheme/Plasma smallholders are defined as smallholders structurally bound by contract,
smallholders* certified (hectares) credit agreement and/or by planning to a particular mill under the ownership or control of the
member.
2.1.7 Total land under Scheme/Plasma smallholders *Uncertified Areas under scheme/plasma smallholders (as defined in 2.1.6) that are planned to
uncertified* (hectares) be certified in the future.
2.1.8 Total land area controlled/managed for oil palm (Auto-sum)

cultivation (hectares)
2.2 Certification progress:
2.2.1 Number of management units* certified under *A management unit is defined as a single unit of certification, being the mill and its supply
RSPO P&C** Certification base. In the case of estates without mills, a management unit will refer to the certification of the
estate(s).
**RSPO Principles & Criteria
2.2.2 Total certified area under RSPO P&C *Areas within a unit or concession area, which may include the planted area, mill, HCVs,
Certification* housing, roads, conservation and etc, as stipulated by RSPO certification. This includes
certified Scheme/Plasma smallholder area.
2.3 In which countries are your estates Please include details of all oil palm growing operations which are fully-owned (100%),
located? majority-owned (>50%) or under management control by the member.
2.3.1 Indonesia – Please indicate which province(s) (Region drop-down list) Aceh, Bali, Bangka Belitung, Banten, Bengkulu, Central Java, Central
Kalimantan, Central Sulawesi, East Java, East Kalimantan, East Nusa Tenggara, Gorontalo,
Jakarta, Jambi, Kampung, Maluku, North Kalimantan, North Maluku, North Sulawesi, North
Sumatra, Papua, Riau, Riau Islands, Southeast Sulawesi, South Kalimantan, South Sulawesi,
South Sumatra, West Java, West Kalimantan, West Nusa Tenggara, West Papua, West
Sulawesi, West Sumatra, Yogyakarta
2.3.2 Malaysia – Please indicate which state(s) (State drop-down list) Johor, Kedah, Kelantan, Malacca, Negeri Sembilan, Pahang, Penang,
Perak, Perlis, Sabah, Sarawak, Selangor, Terengganu, Kuala Lumpur, Labuan, Putrajaya
2.3.3 Other – Please indicate which (Country drop-down list)

country/countries
2.4 New plantings and development (excluding Applies to palm oil estates or a palm oil supply base that are either fully-owned (100%),
replanting)*: majority-owned (>50%) or under management control by the member. This excludes
scheme/plasma smallholders or outgrower estates supplying a member's palm oil mill.
2.4.1 New area planted* in this reporting period *Excludes existing planted areas that are replanted during the current reporting period.
(hectares)
This data should reflect January-December for the ACOP reporting period.
2.4.2 Did you submit any New Planting Procedures (Yes/No)

(NPP) notifications to RSPO this year*?
*Covers NPP notifications for new plantations in the current reporting period and the next
reporting period.
2.4.2.1 For plantings undertaken in this reporting (Yes/No)

period, have NPPs been submitted
previously*? This data should reflect January-December for the ACOP reporting period.
*Covers subsequent NPP notifications in the previous reporting period for plantings performed
in the current reporting period.
2.4.2.2 How many NPP* notifications have been *Number of New Planting Procedures (NPP) submitted to the RSPO for the year.
submitted to RSPO during this reporting
period? This data should reflect January-December for the ACOP reporting period.
2.4.2.3 Please explain why NPP notifications have not (Free text box)
been submitted to RSPO for the year?
2.5 Supply of Fresh Fruit Bunches (FFB)
2.5.1 Please choose from the list below if you have smallholders and/or outgrowers as part of your supply base?
- Scheme/Plasma smallholders - Scheme/Plasma smallholders: Smallholders structurally bound by contract, credit agreement
and/or by planning to a particular mill.
- Independent smallholders - Independent smallholders: Smallholders that are not bound by any contract, credit agreement
or planning to a particular mill.
- Outgrowers - Outgrowers: Farmers or oil palm planters with more than 50 hectares in size who produce
FFB for sale, but without a mill. Outgrowers can be independent, i.e. independent growers, or
associated with a mill, e.g. scheme outgrowers.
- Other third-party suppliers - Other third-party suppliers: Middleman, traders or third-party collection centres that purchase
FFB from smallholders and outgrowers.
2.5.2 Scheme/Plasma* smallholder operations that supply your organisation:
2.5.2.1 Total FFB volume that is supplied (tonnes) Fresh Fruit Bunches for January-December during the ACOP reporting period.
2.5.2.2 FFB volume supplied that is certified (tonnes) Certified Fresh Fruit Bunches (FFB) for January-December during the ACOP reporting period.
2.5.3 Independent* smallholder operations that supply your organisation:
2.5.4 Outgrower* operations that supply your organisation
2.5.5 Other 3rd party supplier operations* that supply your organisation
2.6 Fresh Fruit Bunches (FFB) processing and production operations
2.6.1 Number of palm oil mills operated A palm oil mill is defined as a grinding mill designed to crush or bruise oil-bearing seeds from
the oil palm, which can then be pressed to extract crude palm oil (CPO).
2.6.2 Number of palm oil mills certified under RSPO *As certified by the RSPO
P&C*
2.6.3 Total hourly FFB processing capacity (tonne Total processing capacity of all palm oil mills managed or controlled by the member.
FFB/hr)
2.7 Palm Kernel processing and production capacity
2.7.1 Number of palm kernel crushers and/or palm A palm kernel crusher is defined as a plant designed to crack the palm kernel shell to produce
kernel mills operated palm kernel oil (PKO). Palm kernel crushers are also commonly known as palm kernel mills in
Latin America.
2.7.2 Number of palm kernel crushers and/or palm *As certified by the RSPO
kernel mills certified under RSPO Supply
Chain Certification (SCC)* This data should reflect as of 31 December for the ACOP reporting period.
2.7.3 Total hourly kernel processing capacity (tonne Total processing capacity of all palm kernel mills and/or palm kernel crushers managed or
PK/hr) controlled by the member.
3. Volume of RSPO-certified oil palm products
3.1 CSPO* sold as RSPO-certified *Certified Sustainable Palm Oil sold for January-December during the ACOP reporting period.
3.1.1 Identity Preserved (IP) CSPO measured in tonnes
3.1.2 Segregated (SG) CSPO measured in tonnes
3.1.3 Mass Balance (MB) CSPO measured in tonnes
3.1.4 Book and Claim (Credits) CSPO measured in tonnes
3.2 CSPO sold under other certification CSPO measured in tonnes

schemes
3.3 CSPO sold as conventional CSPO measured in tonnes
3.4 Total CSPO sold as RSPO-certified (tonnes) (Auto-sum)
3.5 *CSPK sold as RSPO-certified *Certified Sustainable Palm Kernel sold January-December during the ACOP reporting period.
3.5.1 Identity Preserved (IP) CSPK measured in tonnes
3.5.2 Segregated (SG) CSPK measured in tonnes
3.5.3 Mass Balance (MB) CSPK measured in tonnes
3.6 CSPK sold under other certification CSPK measured in tonnes

schemes
3.7 CSPK sold as conventional CSPK measured in tonnes
3.8 Total CSPK sold as RSPO-certified (tonnes) (Auto-sum)
4. Time-Bound Plan
4.1 Year of first RSPO P&C certification (planned The year the member first achieved its RSPO Principles & Criteria certification, or the year the
or achieved) member expects to first achieve its RSPO Principles & Criteria certification.
The member's first estate certification should be within 3 years of the date of joining the RSPO.
(Free text box)
4.2 Year expected to achieve 100% RSPO The year the member first achieved RSPO certification of all its estates and mills, or the year
certification of estates and mills. the member expects to achieve the certification.
If target has not been met, please explain why. This Time-Bound Plan should be within 5 years of the first date of certification (declared in 4.1).
Explanation is required if the member delays the target year from previous ACOP declarations.
(Free text box)
4.3 Year expected to achieve 100% RSPO The year the member first achieved RSPO certification of all its Scheme/Plasma/Associated
certification of Scheme/Plasma/Associated smallholders and/or Outgrowers (as defined in 2.5.2), or the year the member expects to
smallholders and Outgrowers. achieve the certification.
If target has not been met, please explain why. This Time-Bound Plan should be within 5 years of the first date of certification (declared in 4.1).
(Free text box)
4.4 Year expected to achieve 100% RSPO The year the member first achieved RSPO certification for all FFB, whether from own estate
certification for all FFB, regardless of source. operations, Scheme/Plasma/Associated smallholders or Outgrowers, and Independent
Smallholders or the year the member expects to achieve the certification.
If target has not been met, please explain why.
This Time-Bound Plan year should be within 9 years of the
(Free text box) first date of certification (declared in 4.1).
5. Concession Map
5.1 With regards to RSPO General Assembly *Please refer to these documents to guide you in preparing the map submission:
resolution 6G that calls for members to submit (1) Formatting Requirements
maps of their concessions by ACOP deadline, (2) Completeness Checklist
please upload your estate location concession
map(s) in Shapefile format here:* The documents can be found at:
- https://www.rspo.org/key-documents/supplementary-materials#map-submission
Please ensure that your map is in Shapefile format with the required extensions (.shx, .dbf,
.prj). Compile the files in a single compressed (zipped) folder.
The concession map should apply to estates in which the member has ownership or
management control, and exclude scheme smallholder estates.
Kindly contact the RSPO ACOP team at acop@rspo.org if you have any map-related
questions.
5.1 You hereby declare that map data submission (Check box)
represents 100% of an oil palm growers’
concession sites (both RSPO certified and
uncertified).
5.2 Please state if any concession sites* have (Free text box)
been recently acquired or if any concession *Oil palm concession site refers to an area allocated by a government or other body for
sites have changed ownership since the industrial-scale oil palm plantations. Often times the term is used interchangeably with "oil palm
previous ACOP submission. plantation boundary". Concession site may include certified and non-certified sites, planted and
non-planted areas as well as High Conservation Value (HCV) areas.
6. GHG Footprint
6.1 Are you currently assessing your operational (Yes/No)

GHG footprint* using the RSPO PalmGHG *GHG Footprint - Greenhouse Gases (e.g. CO2, CH4, N20) produced from the member's oil
Calculator? palm growing activities.
6.1.1 Please upload your publicly available report Publicly-available reports produced by the member indicating its operational GHG footprint
OR please insert the URL to the website assessed through the RSPO PalmGHG Calculator. This may include the member's
section. sustainability report, annual report, and/or website sections.
What method are you currently using to assess (Free text box)
your operational GHG footprint? (If 6.1 is No)
6.2.1 What is the average GHG footprint* by: *Average GHG footprint refers to the average emissions of all certified units within the
- hectare (tCO2e/ha)? member's palm oil growing operations.
- tCO2e - tonne carbon dioxide equivalent as the measurement unit for greenhouse gas
- hectare - area of planted oil palm.
6.2.2 What is the average GHG footprint* by: *Average GHG footprint refers to the average emissions of all certified units within the
- tonne of crude palm oil (tCO2e/tCPO)? member's palm oil growing operations.
- tCO2e - tonne carbon dioxide equivalent as the measurement unit for greenhouse gas
- tCPO - tonne crude palm oil
6.3 What would be the key emission sources* *Emission source is defined as any source that contributes to the release of greenhouse gases.
identified?
6.4 What measures are currently being taken to Examples: Fertiliser reduction, methane capture projects, water management for peat.
reduce GHG emissions?
7. Actions for Next Reporting Period
7.1 Outline activities* that you will undertake in the *Actions may include specific policies and plans by the member to achieve RSPO certification,
coming year to advance your certification including target dates or broader policies that include RSPO certification measures.
efforts.
7.2 Outline activities* that you will undertake in the *Actions may include specific policies and plans by the member to promote CSPO usage,
coming year to promote CSPO along the uptake, handling, trading or processing in the downstream supply chain, including target dates
supply chain. or broader policies that include such efforts.
8. Non-Disclosure
8.1 Information in the sections above are (Check box)

mandatory declarations in your ACOP. For
confidentiality purposes, members may choose
not to display data in Section 2 and Section 3
publicly; however, RSPO reserves the right to
utilise the member's data on an aggregate
basis for sectoral and total analysis.
9. Support for Oil Palm Smallholders
9.1 Are you currently supporting any oil palm *Independent Smallholders are defined as smallholders that are not bound by any contract,
Independent Smallholder* groups? credit agreement or planning to a particular mill.
9.2 How are you supporting them? -
9.2.1 Do you have any future plans* to support oil *Within the next five years
palm Independent Smallholders?
9.2.2 When do you plan to start supporting oil palm (Year drop-down list)
Independent Smallholders?
10. Challenges
10.1 What significant economic, social or -

environmental obstacles have you
encountered in the production, procurement,
use and/or promotion of CSPO and what
efforts did you make to mitigate or resolve
them?
10.2 In addition to the actions already reported in This may include specific examples such as direct engagement with key stakeholders or
this ACOP, how has your organisation funding for RSPO projects, or wider activities such as business-to-business education and
supported the vision of RSPO to transform the outreach.
market for sustainable palm oil in other ways?
10.3 Please attach or add links to any other Publicly-available reports or information produced by the member elaborating on the member's
information from your organisation on your policy on palm oil. This may include the member's sustainability report, annual report, website,
policies and actions on palm oil. policy documents and other sources of public information.
1.2 Smallholders
No. Question Definitions
1. Palm Oil and Certified Sustainable Palm Oil Production
1.1 Production Management
1.1.1 Number of groups under your management* *Groups consist of smallholders and/or outgrowers under a distinct group management
structure within a defined territorial or geographical location. The member may refer to the
RSPO Group Certificate(s) that the member is managing as Group Manager.
1.1.2 Number of Smallholders* (group members) *Smallholders are individual farmers who grow oil palm, alongside subsistence crops, where
the family provides the majority of labour and the farm provides the principal source of income,
and the planted oil palm area is less than 50 hectares.
Existing RSPO members may refer to their RSPO Group Certificate(s),where the total number
of members is indicated in the certificate cover.
1.1.3 Number of Outgrowers* (group members) *Farmers or oil palm planters with more than 50 hectares in size who produce Fresh Fruit
Bunches (FFB) for sale, but without a mill. Outgrowers can be independent, i.e. independent
growers, or associated with a mill, e.g. scheme outgrowers. Please refer to the RSPO Group
Certificate(s) details. The total number of members is indicated in the certificate cover,
separating outgrower or small growers.
1.1.4 Total number of group members (Auto-sum)
1.2 Land Management
1.2.1 Total land controlled or managed for oil palm *Including areas already planted with oil palm and areas used for roads, housing and other
cultivation - planted* (hectares) associated infrastructure. This area does not include High Conservation Value (HCV) area and
other conservation set aside reported in 1.2.3 and 1.2.4.
1.2.2 Total land controlled or managed for oil palm *Including areas controlled/managed that are designated for future planting of oil palm.
cultivation - unplanted* (hectares)
1.2.3 Total land designated and managed as HCV *High Conservation Value (HCV) is defined as biological, ecological, social or cultural value
areas (hectares) area which are considered outstandingly significant or critically important at the national,
regional or global level. The areas necessary to maintain or enhance one or more HCVs
include:
a) HCV 1 - Species Diversity
Concentrations of biological diversity including endemic species and rare, threatened or
endangered species that are significant at global, regional and national levels.
b) HCV 2 - Landscape-level ecosystems and mosaics
Large landscape-level ecosystems and ecosystem mosaics that are significant at global,
regional and national levels, and that contain viable populations of the great majority of the
naturally occurring species in natural patterns of distribution and abundance.
c) HCV 3 - Ecosystems and habitats
Rare, threatened or endangered ecosystems, habitats or refugia.
d) HCV 4 - Critical ecosystem services
Basic ecosystem services in critical situations, including protection of water catchments and
control of erosion of vulnerable soils and slopes.
e) HCV 5 - Community needs
Sites and resources fundamental for meeting the basic necessities of local communities or
indigenous peoples (for livelihood, health, nutrition, water, etc.), identified through engagement
with these communities or indigenous peoples.
f) HCV 6 - Cultural values
Sites, resources, habitats and landscapes of global or national cultural, archaeological or
historical significance, and/or of critical cultural, ecological, economic or religious/sacred
importance for the traditional cultures of local communities.
1.2.4 Other conservation areas set aside excluding *Areas set-aside that are not planned to be planted, such as peatlands, areas of fragile or
HCV areas reported in 1.2.3* marginal soils, steep slopes, etc., excluding HCV areas.
1.2.5 Total land area managed (hectares) (Auto-sum)
1.3 Certification progress:
1.3.1 Number of groups certified under RSPO Group *A certification unit is made up of the Group Manager and all group members certified under
Certification* RSPO Group Certification Requirements for FFB Production
1.3.2 Total certified area under RSPO Group *Area within a unit or concession area which may include the planted area, HCVs, housing,
Certification* (hectares) roads, conservation, drains and etc.
1.4 In which countries are your Groups operating?
1.4.1 Indonesia – Please indicate which province(s) (Region drop-down list) Aceh, Bali, Bangka Belitung, Banten, Bengkulu, Central Java, Central
Kalimantan, Central Sulawesi, East Java, East Kalimantan, East Nusa Tenggara, Gorontalo,
Jakarta, Jambi, Kampung, Maluku, North Kalimantan, North Maluku, North Sulawesi, North
Sumatra, Papua, Riau, Riau Islands, Southeast Sulawesi, South Kalimantan, South Sulawesi,
South Sumatra, West Java, West Kalimantan, West Nusa Tenggara, West Papua, West
Sulawesi, West Sumatra, Yogyakarta
1.4.2 Malaysia – Please indicate which state(s) (State drop-down list) Johor, Kedah, Kelantan, Malacca, Negeri Sembilan, Pahang, Penang,
Perak, Perlis, Sabah, Sarawak, Selangor, Terengganu, Kuala Lumpur, Labuan, Putrajaya
1.4.3 Other – Please indicate which (Country drop-down list)

country/countries
1.5 New plantings and developments (excluding replantings):
1.5.1 Area* planted in this reporting period *Excludes existing planted areas which are replanted during the current reporting period.
(hectares)
1.6 Changes in group management
1.6.1 Has there been a change* in the number of *Defined as the change between members in the smallholder group from the previous year's
group members this year? ACOP.
1.6.1.1 What is the increase or decrease for this If there is an increase, enter the additional number as follows: eg. 4 (indicating an increase of 4
reporting period? If there has been a decrease, members in the smallholder group).
please explain why. If there is a decrease, enter the subtracted number with a minus sign: eg. -4 (indicating a
decrease of 4 members in the smallholder group).
If this is the first time the member is submitting ACOP, this question may be left blank.
1.6.2 Has there been a change* in the land area *Defined as a change in land area managed by the smallholder group from the previous year's
managed this year? ACOP.
1.6.2.1 What is the increase or decrease for this If there is an increase, enter the additional land area (in hectares) as follows: eg. 200
reporting period? (indicating an increase of 200 hectares in land area).
If there is a decrease, enter the subtracted land area (in hectares) with a minus sign: eg. -200
(indicating a decrease of 200 hectares in the land area).
1.7 Production of Fresh Fruit Bunches (FFB) this year
1.7.1 Total FFB produced by all the groups (tonnes) Fresh Fruit Bunches produced in January-December for the ACOP reporting period.
1.7.2 Total FFB produced that is RSPO-certified Fresh Fruit Bunches produced in January-December for the ACOP reporting period.
(tonnes)
2. Supply Chains Options
2.1 Which options did you sell RSPO-certified FFB through this reporting period?
2.1.1 - IS-CSPO RSPO Credits - Indicate volume IS-CSPO: Independent Smallholders Certified Sustainable Palm Oil
(tonnes)
The amount of the IS-CSPO RSPO credits listed here should match the amount of IS-CSPO
credits that were claimed by or on behalf of the member for the calendar year.
2.1.2 - IS-CSPKO RSPO Credits - Indicate volume IS-CSPKO: Independent Smallholders Certified Sustainable Palm Kernel Oil
(tonnes)
The amount of the IS-CSPKO RSPO credits listed here should match the amount of IS-CSPKO
2.1.3 - IS-CSPKE RSPO Credits Indicate volume IS-CSPKE: Independent Smallholders Certified Sustainable Palm Kernel Expeller
(tonnes)
The amount of the IS-CSPKO RSPO credits listed here should match the amount of IS-CSPKO
2.1.4 - Physical* - Indicate volume (tonnes) *RSPO-certified FFB
3. Time-Bound Plan
3.1 Year of RSPO Group certification* (planned or *If the member has already achieved RSPO Group certification, please indicate the year it was
achieved) achieved. If not, please indicate the target year the member plans to receive RSPO Group
certification in the future.
4. Concession Map
4.1 With regards to RSPO General Assembly *Please refer to these documents to guide you in preparing the map submission:
resolution 6g that calls for members to submit (1) Formatting Requirements
maps of their concessions by the ACOP (2) Completeness Checklist
deadline, please upload your estate location
map(s) in Shapefile format here:* The documents can be found at:
- https://www.rspo.org/key-documents/supplementary-materials#map-submission
Please ensure that your map is in Shapefile format with the required extensions (.shx, .dbf,
.prj). Compile the files in a single compressed (zipped) folder.
The concession map should apply to estates in which the member has ownership or
management control, and exclude scheme smallholder estates.
Kindly contact the RSPO ACOP team at acop@rspo.org if you have any map-related
questions.
4.2 Please state if any concession sites* have *Oil palm concession site refers to an area allocated by a government or another body for oil
been recently acquired or if any concession palm plantations. Often times the term is used interchangeably with "oil palm plantation
sites have changed ownership since the boundary”. Concession site may include certified and non-certified sites, planted and non-
previous ACOP submission. planted areas as well as High Conservation Value (HCV) area.
5. Non-Disclosure

6. Challenges
What significant economic, social or -

6.1 use and/or promotion of CSPO and what
them?
What positive impact have you observed in the -

production, procurement, use and/or promotion
6.2
of CSPO through your membership of the
RSPO?
In addition to the actions already reported in This may include specific examples such as direct engagement with key stakeholders or
6.3 supported the vision of RSPO to transform the outreach.
Please attach or add links to any other Publicly-available reports or information produced by the member elaborating on the member's
6.4 information from your organisation on your policy on palm oil. This may include the member's sustainability report, annual report, website,
policies and actions on palm oil. policy documents and other sources of public information.
1.3 Processors & Traders
No Question Definition
1. Operational Profile
1.1 Please state your main activity(ies) within the palm oil supply chain. Please select the option(s) that apply to you.
- Refiner of CPO and PKO Production facility that processes crude palm oil and palm kernel oil into downstream palm oil
products, e.g. refined bleached and deodorised (RBD) palm olein, RBD palm stearin, etc.
- Trader with physical possession Participant in the supply chain of RSPO-certified oil palm products who purchases, sells and
trades palm oil-based products and/or derivatives with physical handling or storage of products.
- Trader without physical possession Participant in the supply chain of RSPO-certified oil palm products who purchases, sells and
trades palm oil-based products and/or derivatives without physical handling or storage of
products.
- Palm kernel crusher Plants converting palm kernel into Certified Sustainable Palm Kernel Oil (CSPKO) and Certified
Sustainable Palm Kernel Expeller (CSPKE).
- Food and non-food ingredients producer Production facility converting palm oil and palm kernel into intermediate ingredients for the
production of food and/or non-food products.
- Power, energy and biofuel Production facility converting palm oil, palm kernel expeller or palm oil waste for power
generation, or plants converting palm oil into biofuel components without a direct consumer
sales channel.
- Animal feed producer Production facility converting palm kernel expeller into animal feed producers e.g. for
farming/livestock usage.
- Producer of oleochemicals Production facility converting palm oil and palm kernel into intermediate oleo-based
petrochemicals products.
- Distributor and wholesaler* Participant in the supply chain of RSPO-certified oil palm products who purchases, sells or
trades goods in bulk to end-product manufacturers or resellers, including logistics services.
- Other -
2. Palm Oil and Certified Sustainable Palm Oil Use
2.1 Please include details of all operations *Fully-owned (100%) or majority-owned (>50%) by the member.
using palm oil owned and/or managed* by
the member and/or all entities** that belong **As declared under the RSPO Group membership.
to the group.
2.1.1 In which markets do you sell goods containing *Oil palm products are produced from the oil palm, including its fruits and kernels. Examples
palm oil and oil palm products*? are shells, palm kernels, palm kernel expeller, palm kernel oil (PKO) or products derived
thereof, palm fatty acids (PFAD), palm kernel fatty acids (PKFAD), olein, stearin or other
products that are derived from fractionation of palm oil and palm kernel oil.
2.2 Volumes of palm oil and oil palm products* *Handled/traded/processed volumes declared in this section should be palm content-only for
the member and its subsidiaries declared in 2.1.
2.2.1 Total volume of crude and refined palm oil Handled/traded/processed volume for period January-December. Includes immediate
handled/traded/processed in the year (tonnes) derivatives of palm oil, eg. palm stearin, palm olein.
This volume includes certified and uncertified palm oil.
2.2.2 Total volume of crude and refined palm kernel Handled/traded/processed volume for January-December during the ACOP reporting period.
oil handled/traded/processed in the year Includes immediate derivatives of palm kernel oil, eg. palm kernel stearin, palm kernel olein.
(tonnes)
This volume includes certified and uncertified palm kernel oil.
2.2.3 Total volume of palm kernel expeller Handled/traded/processed volume for January-December during the ACOP reporting period.
handled/traded/processed in the year (tonnes)
This volume includes certified and uncertified palm kernel expeller.
2.2.4 Total volume of other palm-based derivatives Handled/traded/processed volume for January-December during the ACOP reporting period.
and fractions handled/traded/processed in the
year (tonnes) This volume includes certified and uncertified palm-based derivatives and fractions.
2.2.5 Total volume of all palm oil and oil palm (Auto-sum)
products handled/traded/processed in the year
(tonnes)
2.3 Volumes of palm oil and oil palm products certified
Volume handled/traded/processed in the year that is RSPO-certified (tonnes):
Crude Palm Oil (CPO)/Refined Palm Oil / Palm Kernel Oil (PKO) / Palm Kernel Expeller (PKE) / Other palm-based derivatives
2.3.1 RSPO Credits from Mill / Crusher CSPO/CSPKO/CSPKE Credits bought from mills to cover the consumption of CPO or refined
CPO/CPO/PKE.
The amount of the CSPO/CSPKO/CSPKE Credits listed here should match the amount of
CSPO/CSPKO/CSPKE Credits that were claimed by or on behalf of the member for January-
December during the ACOP reporting period.
2.3.2 RSPO Credits from Independent Smallholder Independent Smallholders is defined as smallholders that are not bound by any contract, credit
agreement or planning to a particular mill.
The amount of the IS-CSPO/IS-CSPKO/IS-CSPKE Credits listed here should match the
amount of IS-CSPO/IS-CSPKO/IS-CSPKE Credits that were claimed by or on behalf of the
member for January-December during the ACOP reporting period.
2.3.3 Mass Balance (MB) Mass Balance is defined as sustainable palm oil from certified sources mixed with ordinary
palm oil throughout the supply chain.
The amount of CSPO/CSPKO/CSPKE/Palm-based derivatives and/or fractions reported here

should be palm content only.
2.3.4 Segregated (SG) Segregated is defined as sustainable palm oil from different certified sources kept separate
from ordinary palm oil throughout the supply chain.

2.3.5 Identity Preserved (IP) Identity Preserved is defined as sustainable palm oil from a single identifiable certified source
kept separately from ordinary palm oil throughout the supply chain.

2.3.6 Total volume (tonnes) (Auto-sum)
2.4 Volume sold* in the year that is RSPO- *Sold as certified refers to sales within an RSPO claim (on invoice, contract, delivery
certified (tonnes): documents, product specification, PalmTrace announcement, etc)

2.4.2 Segregated (SG) Segregated is defined as sustainable palm from different certified sources kept separate from
ordinary palm oil throughout the supply chain.


2.4.5 How much RSPO-certified products have This data should reflect January-December for the ACOP reporting period.
you sold under other schemes (tonnes)?
2.4.6 How much RSPO-certified products have This data should reflect January-December for the ACOP reporting period.
you sold as conventional (tonnes)?
2.6 What is the percentage of Certified This data should reflect January-December for the ACOP reporting period.
Sustainable Palm Oil in the total palm oil
products sold by your company in the
following regions:
2.6.1 Africa Africa refers to the following countries: Algeria, Angola, Benin, Botswana, Burkina Faso,
Burundi, Cape Verde, Cameroon, Central African Republic, Chad, Comoros, Democratic
Republic of Condo, Republic of Congo, Côte d'Ivoire, Djibouti, Egypt, Equatorial Guinea,
Eritrea, Eswatini, Ethiopia, Gabon, Gambia, Ghana, Guinea, Guinea-Bissau, Kenya, Lesotho,
Liberia, Libya, Madagascar, Malawi, Mali, Mauritania, Mauritius, Morocco, Mozambique,
Namibia, Niger, Nigeria, Rwanda, Sao Tome and Principe, Senegal, Seychelles, Sierra Leone,
Somalia, South Africa, South Sudan, Sudan, Tanzania, Togo, Tunisia, Uganda, Zambia,
Zimbabwe
2.6.2 Oceania Oceania refers to the following countries: Australia, Papua New Guinea, New Zealand, Fiji,
Solomon Islands, Vanuatu, Samoa, Kiribati, Tonga, Federated states of Micronesia, Palau,
Marshall Islands, Tuvalu
2.6.3 Europe Europe refers to the following countries: Albania, Andorra, Armenia, Austria, Azerbaijan,
Belarus, Belgium, Bosnia and Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic,
Denmark, Estonia, Finland, France, Georgia, Germany, Greece, Hungary, Iceland, Ireland,
Italy, Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia (FYROM), Malta,
Moldova, Monaco, Montenegro, Netherlands, Norway, Poland, Portugal, Romania, Russia, San
Marino, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, Ukraine, United
Kingdom (UK), Vatican City (Holy See)
2.6.4 North America North America refers to the following countries: Canada, USA
2.6.5 Latin America Latin America refers to the following countries: Belize, Costa Rica, El Salvador, Guatemala,
Honduras, Mexico, Nicaragua, Panama, Argentina, Bolivia, Brazil, Chile, Colombia, Ecuador,
French Guiana, Guyana, Paraguay, Peru, Suriname, Uruguay, Venezuela
2.6.6 Middle East Middle East refers to the following countries: Bahrain, Iran, Iraq, Israel, Jordan, Kuwait,
Lebanon, Oman, Palestine, Qatar, Saudi Arabia, Syria, The United Arab Emirates, Yemen
2.6.7 China -
2.6.8 India -
2.6.9 Indonesia -
2.6.10 Malaysia -
2.6.11 Rest of Asia Rest of Asia refers to the following countries: Afghanistan, Bangladesh, Bhutan, Brunei,
Cambodia, East Timor, Japan, Kazakhstan, Kyrgyzstan, Laos, Maldives, Mongolia, Myanmar,
Nepal, North Korea, Pakistan, Philippines, Singapore, South Korea, Sri Lanka, Taiwan (ROC),
Tajikistan, Thailand, Turkmenistan, Uzbekistan, Vietnam
3. Time-Bound Plan
3.1 Year of first supply chain certification (planned The year the member first achieved its RSPO Supply Chain Certification, or the year the
or achieved). member expects to first achieve its RSPO Supply Chain Certification.
Traders that do not physically handle palm oil-based material are not required to be supply
chain certified but should apply for a traders license instead, and their answer should be the
year the member has acquired or will apply for a traders license . (Free text box)
3.2 Year started/expected to start to The achieved/target date for this Time-Bound Plan should be within 2 years of the member's
handle/trade/process any RSPO-certified palm first supply chain certification (declared in 3.1).
oil and oil palm products.
If target has not been met, please explain why. (Free text box)
3.3 Year expected to achieve 100% RSPO The achieved/target date for this Time-Bound Plan should be within 5 years of the member's
certification of all palm product processing first supply chain certification (declared in 3.1).
facilities.
3.4 Year expected to only handle/trade/process The achieved/target date for this Time-Bound Plan should be within 10 years of the member's
100% RSPO-certified palm oil and oil palm first supply chain certification (declared in 3.1).
products.If target has not been met, please
explain why. Explanation is required if the member delays the target year from previous ACOP declarations.
(Free text box)
3.5 Which countries do these commitments cover? (Country drop-down list)
3.6 How do you proactively promote RSPO and -

RSPO-certified sustainable palm oil and oil
palm products to your customers?
4. Trademark Use
4.1 Do you use or plan to use the RSPO The RSPO Trademark is a globally recognised ecolabel that signals the use of RSPO-certified
Trademark on your own brand products? sustainable palm oil.
4.2 Please select the countries where you use or (Country drop-down list)
intend to apply the Trademark and when you
plan to start
4.2.1 Please explain why -
5.1 Outline activities that you will take in the Activities may include specific policies and action plans by the member to promote CSPO
coming year to promote the use of RSPO- usage, uptake, handling, trading or processing in the upstream supply chain, including target
certified palm oil and oil palm products along dates or broader policies that include such efforts.
the supply chain.
6. Non-Disclosure

7. Application of Principles & Criteria for all members sectors
As per resolution 6d passed at then 9th RSPO General Assembly on 1 November 2012 (www.rspo.org/file/Resolution 6d.pdf), RSPO members must
commit to the requirements of the P&Cs and also the uptake of CSPO. This requires members to commit to 100% physical CSPO uptake with an
immediate commitment to support RSPO CSPO through the Book and Claim system.
7.1 Regarding your company’s sourcing, handling -

or trading, do you have organisational policies
that are in line with the RSPO P&C? Select all
relevant options.
- Water, land, energy and carbon footprints -
- Land use rights -
- Ethical conduct and human rights -
- Labour rights -
- Stakeholder engagement -
- None of the above -
7.2 What best practice guidelines or information (Upload or insert URL to relevant documents)
has your organisation provided in the past year
to facilitate the uptake of RSPO-certified
sustainable palm oil and oil palm products?
What languages are these guidelines available
in?
8. GHG Footprint
8.1 Are you currently reporting any GHG footprint? (Yes/No)
*GHG footprint is defined as the amount of greenhouse gas produced from the member's total
operations.
OR please insert the URL to the website assessed either through the RSPO PalmGHG Calculator or other GHG calculators. This may
section. include the member's sustainability report, annual report and/or website sections.
8.1.2 Please explain and justify why you are not (Free text box)
calculating your GHG footprint. Please include
any future plans you may have to calculate
your GHG footprint.
8.1.3 What methodology are you using to calculate Examples of GHG footprint include GHG Protocol and Life Cycle Assessment (LCA).
your GHG footprint?
9.1 Are you currently supporting any oil palm (Yes/No)

Independent Smallholder groups?
Independent Smallholders are defined as smallholders that are not bound by any contract,
credit agreement or planning to a particular mill.
9.2 How are you supporting them? (Free text box)
9.2.1 Do you have any future plans to support oil (Yes/No)

9.2.2 If yes, when do you plan to start your support (Year drop-down list)
for oil palm Independent Smallholders?
10. Challenges

them?
this ACOP how has your organisation funding for RSPO projects, or wider activities such as business-to-business education and
supported the vision of RSPO to transform outreach.
markets in other ways?
policies and actions on palm oil policy documents and other sources of public information.
1.4 Consumer Goods Manufacturers
- End-product manufacturer End-product manufacturers are members that produce products on a Business-to-Consumer
basis, which are sold to a retailer or sold directly to the end consumer.
- Food goods manufacturer Food goods manufacturers are members that produce food-based products for end-
consumption or intermediary food products for further processing.
- Ingredient manufacturer Ingredient manufacturers are members that produce intermediate products for end-product
manufacturers.
- Home & personal care goods manufacturer Home and personal care goods manufacturers are members that produce products related to
domestic appliances, which may include detergents, beauty products, skincare and healthcare
that contain palm oil and/or palm oil derivatives.
- Own-brand manufacturer Own-brand manufacturers are members that produce products using palm oil and/or palm oil
derivatives under their proprietary, self-owned brand.
- Manufacturing on behalf of other third-party Third-party brand manufacturers are members that produce products using palm oil and/or
brands palm oil derivatives on a third-party manufacturing agreement for other brands.
- Biofuels manufacturer Biofuels manufacturers are members that produce or blend biofuels or biofuel components
using palm oil and/or palm oil derivatives, with a direct sales channel to consumers.
- Other -
2. Palm Oil and Certified Sustainable Palm Oil Use
2.1 Please include details of all operations *Fully-owned (100%), majority-owned (>50%) or under management control by the member.
using palm oil, owned and/or managed* by
the member and/or all entities that belong **As declared under the RSPO Group membership.
to the group**.
2.1.1 In which markets do you manufacture goods Oil palm products are produced from the oil palm, including its fruits and kernels. Examples are
with palm oil and oil palm products? shells, palm kernels, palm kernel expeller, palm kernel oil (PKO) or products derived thereof,
palm fatty acids (PFAD), palm kernel fatty acids (PKFAD), olein, stearin or other products that
are derived from fractionation of palm oil and palm kernel oil.
2.1.2 In which market(s)/country(ies) where you -

operate, do you calculate how much palm oil
and oil palm product there is in the goods you
manufacture?
2.2 Volumes of palm oil and oil palm products Purchased volumes declared in this section should be palm content-only for the members and
purchased its subsidiaries declared in 2.1. For example, when baking fat is used, only the volume of palm
oil in the baking fat should be declared.
2.2.1 Total volume of crude and refined palm oil Purchased volume in tonnes for January-December during the ACOP reporting period.
used in the year (tonnes)
This volume includes certified and uncertified palm oil. The volume of palm oil contained in
semi-finished ingredients that are used to produce end-products should be included.
2.2.2 Total volume of crude and refined palm kernel Purchased volume in tonnes for January-December during the ACOP reporting period.
oil used in the year (tonnes)
This volume includes certified and uncertified palm kernel oil. The volume of palm kernel oil
contained in semi-finished ingredients that are used to produce end-products should be
included.
2.2.3 Total volume of palm kernel expeller used in Purchased volume in tonnes for January-December during the ACOP reporting period.
the year (tonnes)
This volume includes certified and uncertified palm kernel expeller products e.g. animal feed for
dairy.
2.2.4 Total volume of other palm-based derivatives Purchased volume in tonnes for January-December during the ACOP reporting period.
and fractions used in the year (tonnes)
This volume includes certified and uncertified palm oil based derivatives and fractions e.g. oleo-
petrochemicals.
products used in the year (tonnes)
2.3 Volume of palm oil and oil palm products used in the year in your own brand products that are RSPO-certified (in tonnes):
2.3.1 Book and Claim from Mill / Crusher CSPO/CSPKO/CSPKE credits bought from mills to cover the consumption of CPO or refined
CPO/PKO/PKE.
The amount of the CSPO/CSPKO/CSPKE credits listed here should match the amount of
CSPO/CSPKO/CSPKE credits that were claimed by or on behalf of the member for January-
2.3.2 Book and Claim from Independent Smallholder Independent Smallholders is defined as smallholders that are not bound by any contract, credit
The amount of the IS-CSPO/IS-CSPKO/IS-CSPKE credits listed here should match the amount
of IS-CSPO/IS-CSPKO/IS-CSPKE credits that were claimed by or on behalf of the member for
January-December during the ACOP reporting period.

should be palm content only for January-December during the ACOP reporting period.


2.4 Volume of RSPO-certified palm oil and oil palm products sold to 3rd party RSPO certified companies (in tonnes)
2.4.1 Book and Claim from Mill / Crusher* CSPO/CSPKO/CSPKE credits bought from mills to cover the consumption of CPO or refined
CPO/PKO/PKE.
The amount of the CSPO/CSPKO/CSPKE credits listed here should match the amount of
CSPO/CSPKO/CSPKE credits that were claimed by or on behalf of the member for January-
2.4.2 Book and Claim from Independent Independent Smallholders is defined as smallholders that are not bound by any contract, credit
Smallholder* agreement or planning to a particular mill.
January-December during the ACOP reporting period.

should be palm content only for the period January-December.

2.5 According to the information you have *Book and Claim is defined as a model that supports the production of RSPO-certified
provided in this questionnaire, your sustainable oil palm products through the sale of RSPO Credits. One RSPOCredit represents
company has not reached 100% one metric tonne of RSPO-certified sustainable oil palm product.
sustainable palm yet by using the four
supply chain models (Book and Claim, MB,
SG, IP). Do you have plans to immediately
cover the gap by using Book and Claim*?
2.5.1 When do you plan to cover the gap by using (Yes/No)

Book and Claim?
2.5.2 Please explain why. -
2.6 What is the percentage of RSPO Certified For January-December during the ACOP reporting period.
Sustainable Palm Oil in the total palm oil
used by your company in the following
regions:
Zimbabwe
2.6.7 China -
2.6.8 India -
2.6.9 Indonesia -
2.6.10 Malaysia -
3.Time-Bound Plan
3.1 Year of first supply chain certification (planned The year the member first achieved RSPO Supply Chain Certification, or the year the member
or achieved) expects to first achieve RSPO Supply Chain Certification.
3.2 Year expected to/or started to use any RSPO- The achieved/target date for this Time-Bound Plan should be within 2 years of the member's
certified sustainable palm oil and oil palm first supply chain certification (declared in 3.1).
products in your own brand products
3.3 Year expected to be using 100% RSPO- The achieved/target date for this Time-Bound Plan should be within 5 years of the member's
products from any supply chain option in your
own brand products. If target has not been Explanation is required if the member delays the target year from previous ACOP declarations.
met, please explain why.
products from physical supply chains (Identity
Preserved, Segregated and/or Mass Balance) Explanation is required if the member delays the target year from previous ACOP declarations.
in your own brand products.
3.4.1 Which markets do these commitments cover? (Country drop-down list)
3.5 Does your company use RSPO-certified (Yes/No)

sustainable palm oil and oil palm products in
goods you manufacture on behalf of other
companies?
3.6 Does your company have a Time-Bound Plan* *A member’s internal timeline or roadmap towards usage of sustainable palm oil
to only use RSPO-certified sustainable palm oil
and oil palm products in the goods you
manufacture on behalf of other companies?
3.7 When do you expect all products you (Year drop-down list)
manufacture to only contain RSPO-certified
4. Trademark Use
4.1.1 Please state the year that you started using the (Year drop-down list)
RSPO Trademark or the year you plan to start
using the RSPO Trademark.
4.1.2 Please explain why. (Free text box)
4.2 Please state for which product range(s) and (Free text box)
market(s) you intend to apply the RSPO
Trademark and when you plan to start using
the Trademark.
4.3 Have you uploaded information and images of (Yes/No)

products using the RSPO Trademark to the
RSPO mobile app?
5.1 Outline actions that you will take in the coming Actions may include specific policies and action plans planned by the member to promote
year to promote the use of RSPO-certified CSPO usage, uptake, handling, trading or processing in the upstream supply chain, including
sustainable palm oil and oil palm products target dates, or broader policies and action plans that include such efforts.
along the supply chain.
6. Non-Disclosure of Information

not to display data in Section 2 publicly;
however, RSPO reserves the right to utilise the
member's data on an aggregate basis for
sectoral and total analysis.
7. Application of Principles & Criteria for all member sectors
As per resolution 6d passed at the 9th RSPO General Assembly on 1 November 2012 (www.rspo.org/file/Resolution 6d.pdf), RSPO members must commit
to the requirements of the P&C and also the uptake of CSPO. This requires members to commit to 100% physical CSPO uptake with an immediate
commitment to support RSPO CSPO through the Book and Claim system.
7.1 Related to company’s procurement or -

operations, do you have organisational policies
relevant options.
- Land use rights -
- Labour rights -
to facilitate the uptake of RSPO-certified
in?
8. Greenhouse Gas (GHG) Footprint
8.1 Are you currently reporting any GHG *GHG footprint is defined as the amount of greenhouse gas produced from the member's total
footprint*? operations.
section. include the member's sustainability report, annual report and/or website sections.
8.1.2 Please explain and justify why you are not -

any future plans you may have to calculate
your GHG footprint.
8.1.3 What methodology are you using to calculate Examples of GHG footprint include GHG Protocol and Life Cycle Assessment (LCA).
your GHG footprint?
9.1 Are you currently supporting any oil palm Independent Smallholders are defined as smallholders that are not bound by any contract,
Independent Smallholder groups? credit agreement or planning to a particular mill
9.2 How are you supporting them? -

9.2.2 When do you plan to start your support for oil (Year drop-down list)
10. Challenges
101 What significant economic, social or -

them?
palm oil policies and activities (e.g.: policy documents and other sources of public information.
sustainability reports, policies, other public
information)
1.5 Retailers
- Wholesaler Wholesalers are members that sell the products directly to other retailers, consumers or end-
users on a wholesale basis.
- Retail Retailers are members with physical or virtual outlet(s) that sell the products directly to
consumers or end-users.
- Food service providers Food service providers are members responsible for preparing meals and meal services using
palm oil or palm oil derivatives, eg. restaurants, fast-food chains, caterers.
- Own-brand Own-brand retailers are members that sell products containing palm oil or palm oil derivatives
under their own self-owned, proprietary brand.
- Third-party brands Third-party brand retailers are members that sell products using palm oil or palm oil derivatives
on a third-party selling agreement for other retail brands
- Other:
2. Palm Oil Use and Certification Progress
Please include details of all operations *Fully-owned (100%), majority-owned (>50%) or under management control by the member.
using palm oil, owned and/or managed* by
the member and/or all entities** that belong **As declared under the RSPO Group membership.
to the group.
2.1 In which markets do you sell goods with palm Oil palm products are products produced by the oil palm, including its fruits and kernels.
oil and oil palm products? Examples are shells, palm kernels, palm kernel expeller, palm kernel oil (PKO) or products
derived thereof, palm fatty acids (PFAD), palm kernel fatty acids (PKFAD), olein, stearin or
other products that are derived from fractionation of palm oil and palm kernel oil.
2.2 Total volume of all palm oil and oil palm Sold volumes declared in this section should be palm content-only in food and non-food
products in the goods sold in the year: products for the members and its subsidiaries declared in 2.1.
2.2.1 Total volume of refined /crude palm oil in the Volume sold for January-December during the ACOP reporting period.
goods sold in the year (tonnes)
This volume includes certified and uncertified palm oil.
2.2.2 Total volume of crude and refined palm kernel Volume sold for January-December during the ACOP reporting period.
oil in the goods sold in the year (tonnes)
This volume includes certified and uncertified palm kernel oil.
2.2.3 Total volume of palm kernel expeller sold in the Volume sold for January-December during the ACOP reporting period.
year (tonnes)
This volume includes certified and uncertified palm kernel expeller.
2.2.4 Total volume of other palm-based derivatives Volume sold for January-December during the ACOP reporting period.
and fractions in the year (tonnes)
This volume includes certified and uncertified palm-based derivatives and fractions.
products in the goods sold in the year (tonnes)
2.3 Volume of palm oil and oil palm products used in the year, in your own brand products, that are RSPO-certified (tonnes):
2.3.1 Book and Claim from Mill / Crusher CSPO/CSPKO/CSPKE credits bought from mills to cover the consumption of CPO or refined
CPO/PKO/PKE.
The amount of the CSPO credits listed here should match the amount of CSPO credits that
were claimed by or on behalf of the member for the calendar year.
2.3.2 Book and Claim from Independent Smallholder Independent Smallholders is defined as smallholders that are not bound by any contract, credit
the calendar year.



2.4 According to the information you have *Book and Claim is defined as a model that supports the production of RSPO-certified
provided in this questionnaire, your sustainable oil palm products through the sale of RSPO Credits. One RSPO Credit represents
company has not reached 100% one metric tonne of RSPO-certified sustainable oil palm product.
sustainable palm yet by using the four
supply chain models (Book and Claim, MB,
SG, IP). Do you have plans to immediately
cover the gap by using Book and Claim*?
2.4.1 When do you plan to cover the gap by using (Year drop-down list)
Book and Claim?
2.4.2 Please explain why: -
2.5 What is the percentage of Certified For January-December during the ACOP reporting period.
Sustainable Palm Oil and oil palm products
in the total volume handled by your
company in the following regions:
Zimbabwe
2.5.7 China -
2.5.8 India -
2.5.9 Indonesia -
2.5.10 Malaysia -
3. Time-Bound Plan
3.1 Year expected to start (or year started) using The year the member first achieved RSPO Supply Chain Certification, or the year the member
RSPO-certified sustainable palm oil and oil expects to first achieve RSPO Supply Chain Certification.
palm products, in your own brand products
3.2 Year started/expected to start using any The achieved/target date for this Time-Bound Plan should be within 2 years of the member's
RSPO-certified sustainable palm oil and oil first supply chain certification (declared in 3.1).
palm products in your own brand products
Explanation is required if the member dela ys the target year from previous ACOP declarations.
3.3 Year expected to be (or already) using 100% The achieved/target date for this Time-Bound Plan should be within 5 years of the member's
RSPO-certified sustainable palm oil and oil first certification (declared in 3.1).
palm products from any supply chain option in
your own brand products. Explanation is required if the member delays the target year from previous ACOP declarations.
(Free text box)
certified sustainable palm oil and oil palm first certification (declared in 3.1).
products from physical supply chains (Identity
Preserved, Segregated and/or Mass Balance) Explanation is required if the member delays the target year from previous ACOP declarations.
in your own brand products. (Free text box)
3.5 Which markets do these commitments cover? (Country drop-down list)
3.6 Does your company use RSPO-certified (Yes/No)

sustainable palm oil and oil palm products in
goods you manufacture on behalf of other
companies?
3.7 Does your company have a Time-Bound Plan* *A member’s internal timeline or roadmap towards usage of sustainable palm oil
to only use RSPO-certified sustainable palm oil
and oil palm products in the goods you
manufacture on behalf of other companies?
3.8 When do you expect all products you (Year drop-down list)
manufacture to only contain RSPO-certified
4. Trademark Use
4.1.1 Please state the year that you started using the (Year drop-down list)
RSPO Trademark or the year you plan to start
using the RSPO Trademark.
4.1.2 Please explain why (Free text box)
4.2 Please state for which product range(s) and (Free text box)
market(s) you intend to apply the RSPO
Trademark and when you plan to start using
the Trademark
4.3 Have you uploaded information and images of (Yes/No)

products using the RSPO Trademark to the
RSPO mobile app?
5.1 Outline activities that you will take in the Activities may include specific policies and actions planned by the member to promote CSPO
coming year to promote the use of RSPO- usage, uptake, handling, trading or processing in the upstream supply chain, including target
certified sustainable palm oil and oil palm dates or broader policies that include such efforts.
products along the supply chain.
6. Non-Disclosure

mandatory declarations in ACOP. For
As per resolution 6d passed at the 9th RSPO General Assembly on 1 November 2012 (www.rspo.org/file/Resolution 6d.pdf), RSPO Ordinary Members
must commit to and monitor and report on certain requirements of the P&Cs and also the uptake of CSPO. This requires members using palm products to
commit to 100% physical CSPO uptake with an immediate commitment to support RSPO CSPO through the book and claim system.
7.1 Related to your company’s sourcing and -

operations, do you have organisational policies
relevant options.
- Land use rights -
- Labour rights -
has your organisation provided in the past
year, to facilitate the uptake of RSPO-certified
in?
8. Greenhouse Gas (GHG) Footprints
8.1 Are you currently reporting any GHG *GHG footprint is defined as the amount of greenhouse gas produced from the member's total
footprint*? operations.
section. include the member's sustainability report, annual report, and/or website sections.
8.1.2 Please explain and justify why you are not -

any future plan you may have to calculate your
GHG footprint.
8.1.3 What methodology are you using to calculate Examples of GHG footprint include GHG Protocol and Life Cycle Assessment (LCA)
your GHG footprint?
Independent Smallholder groups? credit agreement or planning to a particular mill.
9.2 If yes, how are you supporting them? -
9.2.1 Do you have any future plans to support oil

10. Challenges

them?
(e.g. Funding; Engagement with key
stakeholders; Business to business
education/outreach)
palm oil policies and activities (e.g.: policy documents and other sources of public information
sustainability reports, policies, other public
information)
1.6 Banks & Investors
- Corporate / Commercial Banking Corporate / Commercial Banking members are those that focus on providing financial services
to consumer and business clients.
- Trade Finance Trade Finance members are those that provide financing and financial services for domestic
and international trade transactions.
- Private Banking Private Banking members are those that focus on providing personalised financial services to
high net-worth individuals.
- Investment / Equity Investment / Equity members are those that focus on providing advisory-based financial
transactions on the behalf of individuals, corporations and/or governments.
- Debt / Capital Market Capital Market members are members that focus on activities to raise capital through issuing of
shares, bonds and/or other long-term investments.
- Other: -
2. Operations in Palm Oil
2.1 What are the various types of financial services to the palm oil sector provided by your organisation?
- Trade Solutions Services covering domestic and international trade transactions.
- Lending/Loans Services covering the lending of money to customers at interest.
- Leasing Services covering the renting of physical assets, including buildings or land.
- Treasury Products Services that cover financial markets division products, including foreign exchange, money
markets or capital markets.
- Cash Management Products Services that cover the collection, handling and usage of cash, including clearing house
facilities and zero balance accounting.
- Investments Services that cover advisory services on financial transaction, whether executed by the
member or by the member's customers.
- Insurance Services that cover protection from financial loss and risk management.
- Other -
2.2 What geographic region(s) do you operate in for the palm oil business?
- Africa Africa refers to the following countries: Algeria, Angola, Benin, Botswana, Burkina Faso,
Zimbabwe
- Oceania Oceania refers to the following countries: Australia, Papua New Guinea, New Zealand, Fiji,
- Europe Europe refers to the following countries: Albania, Andorra, Armenia, Austria, Azerbaijan,
- North America North America refers to the following countries: Canada, USA
- South America Latin America refers to the following countries: Belize, Costa Rica, El Salvador, Guatemala,
- Middle East Middle East refers to the following countries: Bahrain, Iran, Iraq, Israel, Jordan, Kuwait,
- China -
- India -
- Indonesia -
- Malaysia -
- Rest of Asia Rest of Asia refers to the following countries: Afghanistan, Bangladesh, Bhutan, Brunei,
3. Palm Oil Policy and Progress
3.1 Does your organisation have a lending or (Yes/No)

investment policy on palm oil?
3.2 Which sub-sectors does your palm oil policy -

cover?
- Growers Growers are firms that are directly involved in the plantation, cultivation and harvesting of oil
palm for the production of palm oil.
- Traders Traders are firms that purchase, sell or trade palm oil or palm oil-based products and/or
derivatives; this includes both firms that do and do not physically handle or store such products.
- Processors Processors are firms the process and transform crude palm oil, palm kernel oil, palm oil-based
products and/or derivatives into downstream products.
- Consumer Goods Manufacturers Consumer Goods Manufacturers are firms that produce intermediate or end-consumer
products under either proprietary, self-owned brands or on a third-party manufacturing
agreement for other brands.
- Retailers Retailers are firms that sell end-consumer producers with a physical or virtual presence,
including food service providers, under either proprietary, self-owned brands or on a third-party
manufacturing agreement for other brands.
- Others -
3.3 Does the policy on palm oil make specific (Yes/No)

reference to RSPO-certified sustainable palm
oil and oil palm products and/or RSPO
certification?
3.4 Do you have a policy that requires all your *Ordinary, Affiliate or Associate members of the RSPO, or firms holding a valid supply chain
palm oil customers to be RSPO members*? license from the RSPO.
3.5 Do you require your customers to have a *Time-Bound Plan (TBP) are targeted dates and timelines declared by RSPO members for they
public Time-Bound Plan* for 100% RSPO intend to achieve 100% production, processing, handling, trading or usage of Certified
certification? Sustainable Palm Oil (CSPO).
There is specific guidance as to when RSPO members are required to achieve their Time-
Bound Plans. For specific details, please refer to the Time-Bound Plan sections in the Annex
for Growers, Processor & Traders, Consumer Goods Manufacturers and Retailers.
3.6 When do you expect to require all your Grower The achieved/target date for this Time-Bound Plan must be within 3 years of the member
customers to be RSPO certified? joining the RSPO.
3.7 When do you expect to require all your *In sectors connected to the palm oil supply chain, including Traders, Processors, Consumer
customers in other sectors* to be RSPO Goods Manufacturers and Retailers.
certified?
The achieved/target date for this Time-Bound Plan must be within 10 years of the member
joining the RSPO.
3.8 In which regions do the above commitments cover?
- Africa Africa refers to the following countries: Algeria, Angola, Benin, Botswana, Burkina Faso,
Zimbabwe
- Oceania Oceania refers to the following countries: Australia, Papua New Guinea, New Zealand, Fiji,
- Europe Europe refers to the following countries: Albania, Andorra, Armenia, Austria, Azerbaijan,
- North America North America refers to the following countries: Canada, USA
- South America Latin America refers to the following countries: Belize, Costa Rica, El Salvador, Guatemala,
- Middle East Middle East refers to the following countries: Bahrain, Iran, Iraq, Israel, Jordan, Kuwait,
- China -
- India -
- Indonesia -
- Malaysia -
- Rest of Asia Rest of Asia refers to the following countries: Afghanistan, Bangladesh, Bhutan, Brunei,
- Worldwide (All regions)
3.9 What measures do you take if a customer is -

not meeting the requirements of your policy on
palm oil?
3.1 Do you proactively engage with your (Yes/No)

customers to support and ask them to join the
RSPO?
3.11 What other activities have you undertaken in Activities may include specific policies and action plans by the member to promote CSPO
the reporting year to promote RSPO-certified usage, uptake, handling, trading or processing in the upstream or downstream supply chain,
sustainable palm oil and oil palm products? including target dates or broader policies that include such efforts.
4.1 Outline actions that will be taken in the coming Actions may include specific policies and action plans by the member to promote CSPO usage,
year to promote RSPO-certified sustainable uptake, handling, trading or processing in the upstream or downstream supply chain, including
palm oil and oil palm products. target dates or broader policies that include such efforts.
5. Non-Disclosure

As per resolution 6d passed at the 9th RSPO General Assembly on 1 November 2012 (www.rspo.org/file/Resolution 6d.pdf), RSPO Ordinary Members s
6.1 Regarding your company’s investment policies, -

do you have position statements and/or
policies related to dealings in the palm oil
industry that are in line with RSPO P&C. Select
all relevant options.
- Land use rights -
- Labour rights -
to facilitate production and consumption of
palm products? What languages are these
guidelines available in?
Independent Smallholder groups? credit agreement or planning to a particular mill.
7.2 If yes, how are you supporting them? -

1.7 Environmental/Social NGOs
1.1 What are the main activities of your -

organisation?
1.2 Does your organisation use and/or sell any *Crude palm oil, palm kernel oil, palm oil-based products and/or derivatives into downstream
palm oil*? products.
1.3 What activities has your organisation Activities may include specific policies and action plans by the member to promote CSPO
undertaken to publicise programmes to support usage, uptake, handling, trading or processing in the upstream or downstream supply chain,
RSPO, RSPO certification, uptake of RSPO- including target dates or broader policies that include such efforts.
certified sustainable palm oil and oil palm
products and/or good standing RSPO
members during the year?
1.4 What percentage of your organisation's overall *The organisation's level of engagement with the palm oil industry – including, but not limited
activities focus on palm oil*? to, the number of palm oil-related projects, funding available for palm oil-related activities and
number of staff working on palm oil-related activities - as a percentage of the organisation's
overall activities.
This is a self-assessed metric aimed to gauge the level of palm oil activity as part of the
organisation’s overall.
1.5 Did members of your staff participate in RSPO For January-December during the ACOP reporting period.
working and/or taskforce groups in the
reporting period?
1.6 Do you have any collaborations with the *Not limited to current RSPO members.
industry players/private sector* to support them
in the market transformation towards RSPO-
certified sustainable palm oil and oil palm
products?
1.7 How is your work on palm oil funded? -
2. Time-Bound Plan
2.1 Date started or expected to start participating The achieved/target date for this Time-Bound Plan must be within 2 years of joining the RSPO.
in RSPO working and/or taskforce groups.
2.2 Date expected to undertake and publicise The achieved/target date for this Time-Bound Plan must be within 2 years of joining the RSPO.
programmes to support RSPO, RSPO
certification, uptake of RSPO-certified
sustainable palm oil and oil palm products
and/or good standing RSPO members.
3.1 Outline activities that you will take in the Activities may include specific policies and action plans by the member to promote CSPO
coming year to promote sustainable palm oil usage, uptake, handling, trading or processing in the upstream or downstream supply chain,
along the supply chain. including target dates or broader policies that include such efforts.
4. Application of Principles & Criteria for all members sectors
As per resolution 6d passed at the 9th RSPO General Assembly on 1 November 2012 (www.rspo.org/file/Resolution 6d.pdf), RSPO Ordinary Members
4.1 Regarding your organisation’s operations and -

activities, do you have position statements
and/or policies related to dealings in the palm
oil industry that are in line with RSPO P&C?
Select all relevant options.
- Land use rights -
- Labour rights -
to facilitate production and consumption of
palm products? What languages are these
guidelines available in?
1.8 Affiliates
No. Question Help Tip
1. Operational profile
1.1 What are the main activities of your -

organisation?
1.2 Does your organisation use and/or sell any *Crude palm oil, palm kernel oil, palm oil-based products and/or derivatives into downstream
palm oil*? products.
1.3 Activities undertaken to promote sustainable Activities may include specific policies and action plans by the member to promote CSPO
palm oil, the RSPO and/or members in the usage, uptake, handling, trading or processing in the upstream or downstream supply chain,
reporting period. including target dates or broader policies that include such efforts.
1.4 What percentage of your organisation's overall -

activities focus on palm oil?
1.5 Did members of your staff participate in RSPO For January-December during the ACOP reporting period.
working and/or taskforce groups in the
reporting period?
1.6 Do you have any collaborations with the *Not limited to current RSPO members.
industry players/private sector to support them
in the market transformation towards CSPO?
1.7 How is your work on palm oil funded? -
2.1 Outline activities that you will take in the Activities s may include specific policies and action plans by the member to promote CSPO
coming year to promote sustainable palm oil usage, uptake, handling, trading or processing in the upstream or downstream supply chain,
along the supply chain. including target dates or broader policies that include such efforts.
2.0 Time-Bound Plan Guidance for All Ordinary Member Categories:
THE 8TH GENERAL ASSEMBLY OF THE RSPO, ON THE 8TH OF MARCH 2012 RESOLVED THAT:
All RSPO Ordinary Members in the category of growers, traders/processors, consumer goods manufacturers and retailers are required to submit to
the Secretariat a time bound plan to produce, trade, process and/or purchase and use 100% RSPO Certified Sustainable Palm Oil (CSPO).
And that,
The RSPO should develop clear expectations of what other members should commit to.
ALL Ordinary Members OF THE RSPO ARE SUBJECT TO THE FOLLOWING REQUIREMENTS
Code of Conduct:
3.1 Members to whom the RSPO P&C apply will work towards implementation and certification of the P&C.
3.2 Members to whom the P&C do not apply directly will implement parallel standards relevant to their own organisation, which cannot be lower than
those set out in the P&C.
3.6 Members to whom the P&C do not directly apply will actively seek to promote sustainable palm oil and will give support to those members
engaged in implementing the P&C.
By-laws:
Art. 4.3. Members are expected to:
● actively and constructively communicate and support the continuation of the Roundtable process and the implementation of Roundtable
projects;
● develop and implement plans of action to their best ability within their own organisations, in accordance with the framework of the
Roundtable process, to promote sustainable palm oil production, procurement and consumption;
● operate transparently and inform the Roundtable regularly on plans, activities and results in promoting sustainable palm oil production,
procurement and consumption.
Under the Certification Systems Document millers/growers entering into certification must set themselves “a challenging Time-Bound plan for
certifying all its relevant entities”.
In response to the resolution passed at the 8th General Assembly (GA) in 2012 the RSPO has interpreted these requirements as meaning that
Ordinary Members in the supply chain must set themselves challenging Time-Bound Plans (TBPs) for reaching 100% certification in the production,
trade, sourcing and/or use of palm oil products and that all Ordinary Members must report on progress against these TBPs and other activities (for
non-supply chain members) via the Annual Communication on Progress (ACOP).
In order to ensure that these requirements are met, the Executive Board has decided that from ACOP 2013, the RSPO will consider ACOPs without
TBPs as incomplete. Incomplete ACOPs or non-submissions will lead to sanctions on members as follows:
1. A first non-submission or incomplete ACOP will lead to a warning to the member;

2. A second consecutive non-submission or incomplete ACOP will lead to the member being suspended;
3. The third consecutive non-submission or incomplete ACOP will lead to the member being terminated from RSPO membership.
Suspended members will not be allowed to:
● Make any claims relating to the RSPO, their membership or association with the RSPO or the ability to produce, sell or use CSPO;
● Participate in the Executive Board, Standing Committees, Working Groups or any Taskforce of the RSPO;
● Attend as voting members at the RSPO General Assembly.
In addition to the above mandatory requirements of Ordinary Members, the RSPO has developed the following best practice guidance to all RSPO
Ordinary Members on how to set themselves challenging time-bound plans that can be monitored and communicated, usually via the ACOP, to
demonstrate their progress. Guidance it is not currently mandatory but the RSPO strongly suggests that it should be followed in order to demonstrate
that members’ commitments are being delivered.
Certification Bodies should use this table, where relevant, to help them decide whether a published time-bound plan is sufficiently challenging as
required under the certification system. Currently this only applies to growers/mills in relation to certification against the RSPO Principles and Criteria
for sustainable palm oil production but could also apply in future to other member categories.
Due to external circumstances it may well transpire that members need to make changes to published time-bound plans. If changes are needed and
subsequently made, they must be explained and justified in the ACOP.
The Executive Board intends that the RSPO will in the future use this guidance to assess the performance of all members against their Code of
Conduct and By-Law commitments.
It could then be used in cases of sanction when members are deemed not to be setting themselves sufficiently challenging targets and/or
demonstrating progress on reaching them.
Other interested parties are also encouraged to use this guidance to assess the progress of RSPO members.
Mandatory Requirements and Best Practice Guidance for setting and reporting on Time-Bound Plans:
Member Element of Code of Conduct Mandatory requirements for setting Voluntary best practice guidance on how
Category and/or By-Law: and reporting on a challenging to set and report on a challenging Time-
Time-Bound Plan: Bound Plan:
Growers Publish a commitment to the Within 1 year (of joining) – ie: at the
RSPO and certification against the first ACOP submission
principles & criteria (statement in
ACOP is sufficient)
Publish a challenging Time-Bound A challenging time-bound plan for If certification has not yet started then the
Plan for certification against the certifying all relevant entities shall be grower should publish a challenging Time-
Principles & Criteria. submitted to the Certification Body Bound Plan within 1 year (of joining) – ie: at
during the first certification audit. the first ACOP submission
This Time-Bound Plan shall be

published in the next ACOP.
What makes a Time-Bound Plan for certification against the P&Cs challenging?
For own estates (owned or First estate certification should be within 3

managed by the member) years of the date of joining the RSPO.
100% of estates should be certified within 5

years of date of first certification.
New developments should be certified within

5 years of completion of the NPP.
New acquisitions should be certified within 5
years of purchase.
For associated smallholders and For each mill certified, 100% of First associated smallholder/outgrowers
outgrowers associated smallholders and certification should be within 3 years of date
outgrowers shall be of certifiable of first estate certification.
(includes plasma, scheme and standard within 3
associated smallholders and any
outgrowers selling exclusively to years of the first certification of that
the mill concerned) estate1 100% of associated smallholders/outgrowers
should be certified within 5 years of date of
first certification.
Associated smallholders/outgrowers that are

part of new developments should be certified
within 5 years of completion of the NPP.
Associated smallholders/outgrowers that are

part of new acquisitions should be certified
within 5 years of purchase.
1
Certification Systems Document:
4.2.3 The unit of certification shall be the mill and its supply base:
• All the FFB from the directly managed lands (or estates) shall be produced to certifiable standards. The mill will develop and implement a plan to ensure that
100% of associated smallholders and outgrowers are of certifiable standard within 3 years.
For independently sourced FFB First certification should happen within 6
years of first estate certification.
100% of independent supply base should be

certified within 9 years of first estate
certification.
Completion and submission of Each year after first full year of joining
ACOP
Processors/ Publish a commitment to the Within 1 year (of joining) – ie: at the
Refiners/ RSPO and a challenging Time- first ACOP submission
Traders Bound plan for ‘handling’ RSPO
certified sustainable oil palm
products (statement in the ACOP
is sufficient)
What makes a Time-Bound Plan for ‘handling’ CSPO challenging?
Date of starting supply chain Should be within 2 years of joining the RSPO
certification
Date expected to reach Should be within 5 years of starting supply

certification of all supply chains chain certification
Date expected to only ‘handle’ Should be within 10 years of starting supply

RSPO certified oil palm products chain certification
Completion and submission of Each year after first full year of joining
ACOP
Consumer Publish a commitment to the RSPO Within 1 year (of joining) – ie: at the
Goods and a challenging Time-Bound plan first ACOP submission
Manufacturers for using2 RSPO certified sustainable
oil palm in manufacturer’s own brand
products - (statement in ACOP is
sufficient)
Actively communicate to promote the Should communicate within 2 years of

use of certified sustainable palm oil starting (to use CSPO in manufacturer’s
in retailers’ or other manufacturers’ own brand products)
brands that you produce.
What makes a Time-Bound Plan for using CSPO in your own-brand use of palm oil challenging?
Date expected to start using any Should be within 2 years of joining.

RSPO certified sustainable oil palm
in manufacturer’s own brand
products
Date expected to be using 100% Should be within 5 years of starting to use

RSPO certified sustainable oil palm any CSPO.
from any supply chain option in
manufacturer’s own brand products
Date expected to be using 100% Should be within 10 years of starting to

RSPO certified sustainable oil palm use any CSPO.
from identity preserved, segregated
and/or mass balance sources in
manufacturer’s own brand products
What makes a Time-Bound Plan to communicate to promote CSPO to others challenging?
Actively communicate to promote the Should include, for example (not an

use of certified sustainable palm oil exhaustive list): Category managers
2
“Using” covers use of all RSPO approved certified supply chain options – book and claim, mass balance, segregated and identity preserved.
in retailers’ or other manufacturers’ include CSPO in discussions with retail
brands that you produce. brand customers; Category Managers
propose, on a voluntary basis, to include
CSPO in retailer brand product, if available
in the market; Reporting on progress
achieved; Etc.
Completion and submission of ACOP Each year after first full year of joining
Retailers Publish a commitment to the RSPO Within 1 year (of joining) – ie: at the
and a challenging time-bound plan first ACOP submission
for using RSPO certified oil palm –
retailer’s own brand products
(statement in ACOP is sufficient)
Actively communicate to promote the Should be within 2 years of starting (to use
use of certified sustainable palm oil CSPO in retailers’ own brand products)
in retailers’ or other manufacturers’
brands that you sell.
What makes a time-bound plan covering your own-brand use of palm oil challenging?
Date expected to start using RSPO Should be within 2 years of joining

certified sustainable oil palm from
any supply chain option – retailer’s
own brand products
Date expected to be using 100% Should be within 5 years of starting

from any supply chain option–
retailer’s own brand products
Date expected to be using 100% Should be within 10 years of starting

from identity preserved, segregated
and/or MB– retailer’s own brand
products
What makes a time-bound plan to communicate to promote CSPO to others challenging?
Actively communicate to promote the Should include, for example (not an

use of certified sustainable palm oil exhaustive list): Category managers
in retailers’ or other manufacturers’ include CSPO in discussions with
brands that you sell.
manufacturers’ brand suppliers; reporting
on progress achieved; Etc.
Financial Publish a commitment to the RSPO Within 1 year (of joining) – ie: at the
Institutions and ‘funding’ RSPO certification first ACOP submission
What makes a time-bound plan from a financial institution challenging?
Have a policy in place that ‘supports’ Should be within 1 year of joining

RSPO and RSPO certification
Date expected for first client to be Should be within 3 years of joining

RSPO certified
Date when expect all clients to be Should be within 10 years of joining

RSPO certified
NGOs Publish a statement of support for Within 1 year (of joining) – ie: at the
the RSPO and RSPO certification first ACOP submission
How does an NGO demonstrate support for the RSPO and certification?
Participation in RSPO working and/or Should be within 2 years of joining

taskforce groups
Undertake and publicise Should be within 2 years of joining

programmes to support RSPO,
RSPO certification and/or good
standing RSPO members
If using/selling palm oil follow As for CGM/retailers

CGM/retailer requirements.
RSPO will transform markets to make
sustainable palm oil the norm
FIND OUT MORE AT

www.rspo.org

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Annual Communication of Progress Acop Guidelines For Members English PDF

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ANNUAL COMMUNICATION OF PROGRESS

(ACOP) GUIDELINES FOR MEMBERS OF THE

ACOP Submission Preparation

ACOP Submission Period

How to Answer ACOP Questions

After Submission of ACOP Report

Non-Submission of ACOP Report and Sanction

2.0 Time-Bound Plan Guidance

LIST OF ACRONYMS AND ABBREVIATIONS

ACOP - Annual Communication of Progress

3.1. ACOP Submission Preparation:

3.1.2. If a member is currently listed as having an active group membership account

3.2. During ACOP Submission Period:

3.2.3. The ACOP questionnaire contains a number of compulsory questions which

3.3. How to Answer ACOP Questions:

3.3.3. There are sample ACOP reports published at www.rspo.org/members/acop to

4. Non-submission of ACOP Report & Sanctions

4.4.3. All terminations made by the RSPO are final.

a. Can ACOP reports be submitted via email?

b. Can ACOP reports be submitted after the deadline?

c. What can I do if I encounter technical difficulties?

d. Can I review ACOP reports from previous years?

e. What will the information in the ACOP report be used for?

g. What happens to members whose status is Suspended or Terminated?

● Voting rights at the RSPO General Assembly (GA)

● Voting rights at the RSPO General Assembly (GA)

- Oil palm grower without palm oil mill

- Oil palm grower with palm oil mill

- Oil palm grower with palm oil mill and palm

- Smallholder Group Manager

2. Operations and Certification Progress

2.1 Land area controlled and managed associated to palm oil

2.1.8 Total land area controlled/managed for oil palm (Auto-sum)

2.2 Certification progress:

2.3.3 Other – Please indicate which (Country drop-down list)

2.4.2 Did you submit any New Planting Procedures (Yes/No)

2.4.2.1 For plantings undertaken in this reporting (Yes/No)

2.5 Supply of Fresh Fruit Bunches (FFB)

2.5.3 Independent* smallholder operations that supply your organisation:

2.5.4 Outgrower* operations that supply your organisation

2.6 Fresh Fruit Bunches (FFB) processing and production operations

2.7 Palm Kernel processing and production capacity

3.1.1 Identity Preserved (IP) CSPO measured in tonnes

3.1.2 Segregated (SG) CSPO measured in tonnes

3.1.3 Mass Balance (MB) CSPO measured in tonnes

3.1.4 Book and Claim (Credits) CSPO measured in tonnes

3.2 CSPO sold under other certification CSPO measured in tonnes

3.3 CSPO sold as conventional CSPO measured in tonnes

3.4 Total CSPO sold as RSPO-certified (tonnes) (Auto-sum)

3.5.1 Identity Preserved (IP) CSPK measured in tonnes

3.5.2 Segregated (SG) CSPK measured in tonnes

3.5.3 Mass Balance (MB) CSPK measured in tonnes

3.6 CSPK sold under other certification CSPK measured in tonnes

3.7 CSPK sold as conventional CSPK measured in tonnes

3.8 Total CSPK sold as RSPO-certified (tonnes) (Auto-sum)

6.1 Are you currently assessing your operational (Yes/No)

7. Actions for Next Reporting Period

8.1 Information in the sections above are (Check box)

9. Support for Oil Palm Smallholders

9.2 How are you supporting them? -

10.1 What significant economic, social or -

No. Question Definitions

1. Palm Oil and Certified Sustainable Palm Oil Production