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160512065454
160512065454
Analysis
Internship Report
Payable Department
Function SWOT Analysis
Prepared by:
Khurram Shahzad
03337125603
Cell
E: Khurram_714@yahoo.com
Linkedin Profile: http://www.linkedin.com/profile/view?id=138583424
Pakistan Telecommunication Ltd:
Background:
Mobilink is currently having more than 31 Million users base which is the
36% of total cellular industry of Pakistan. Ufone is basically challenging
Mobilink
Other Mobile Operator are also very strong Customer Base, Like Zong
(China Mobile Subsidiary) enter into Pakistan Market in 2007 and in a very
short Time, they emerged as very strong Competitor’s to other mobile
networks.
Telenor ( 20% market share ) , Warid ( 17% market Share ) , Zong ( 20%
market Share ) , Mobilink ( 36% market share) are Comptetitors of PTCL
in Mobile Operator’s against its Susidiary Ufone.
NEW COMPETITORS:
Other than mobile & land line PTCL is facing competition in F.W.T (Fixed
Wireless Telephone) & product market.
1. World Call ( ISP , Telephony , TV )
2. Wateen ( ISP , TV )
3. Qubee ( Broadband in Major cities )
4. Wi-Tribe ( Broadband )
Subsidiary:
Ufone:
Ufone (Pakistan Telecom Mobile Ltd) a wholly-owned subsidiary of PTCL
commenced its operations on 29th January 2001 as a GSM 900 service
provider. Since the outset, it has expanded its coverage and customer base
at a rapid pace and established itself as one of the leading cellular service
providers in Pakistan. Ufone is now considered to be one of the most
active, aggressive and innovative players in the mobile sector of Pakistan.
The growth of the cellular industry is a direct result of the successful
implementation of the telecom deregulation and cellular mobile policy by
the Ministry of IT and Telecommunications (MOIT&T) and the support,
guidance and timely enforcement of regulatory process by the Pakistan
Telecommunication Authority (PTA).
Key Accomplishments:
Ufone has always played a pivotal role in the development of the cellular market in
Pakistan. For the most part, it has been a step ahead in introducing innovative products to
the market. Ufone was a pioneer in launching the GPRS services and Multi-media
Messaging Service (MMS) in Pakistan, and lead the way in introducing GPRS
international roaming and prepaid international roaming for these services in the
Pakistani market.
VISION:
The future is unfolding around us. In times to come, we will be the link that allows global
communication. We are striving towards mobilizing the world for the future. By
becoming partners in innovation, we are ready to shape a future that offers telecom
services that bring us closer.
Mission:
To achieve our vision by having
An organizational environment that fosters professionalism,
motivation and quality
An environment that is cost effective and quality conscious
Services that are based on the most optimum technology
"Quality" and "Time" conscious customer service
Sustained growth in earnings and profitability
CORE VALUES:
Professional Integrity
Customer Satisfaction
Teamwork
Company Loyalty
Corporate Information
Departmental Hierarchy:
Scrutiny of Bills:
Checking of availability of relevant documents
Checking rates of good acquired
Checking of availability of approval from concerned authority
Signing of person scrutinized the bill if found correct in all respects
Attachment of objection letter in case there is any objection
Checking and signing of voucher by the AM Finance Scrutiny
Checking and signing of voucher by the Manager Finance.
Demanding funds from AM finance budget if not available in the cost
centre
Sending of files for posting
Posting of Voucher:
Following steps are being followed by the staff while posting of
voucher
Cheque Printing:
The last step for payment process is cheque printing process which has
further 3 more procedure to do it with automation:
Blank cheques are inserted in printer for printing with complete serial
Printing done through login ID of payment user
T code used for cheque printing
Stamping of cheque printing authorities done after its printing
Cheque numbers are entered over the voucher
Taxation:
Income tax is one of the most important aspects of any department, so
taxation of service industry is divided into two categories
Salary Income Tax
Vendor Income Tax
Financial Reporting:
The other responsibility of payable department also includes
generating financial reports, so according to the objective
and need following reports are being generated:
For a company to avail maximum and avoid maximum, it has to know what
it has to avail and what it has to avoid. The external environment has
scanned by the management for any arising opportunities or any critical
threats. The resources of a company constitute its strengths and weaknesses.
Economic forces
Social
Cultural
Demographic
environmental forces
Political
governmental
legal forces
Technological forces
Competitive forces etc
The analysis is also useful for uncovering strengths that have not been fully
utilized and in identifying weaknesses that can be corrected. Matching
information about the environment with the organization's capabilities
enables management to formulate realistic strategies for attaining its goals.
Strengths
Largest operational network and infrastructure within
ICT (Information & Communication Technologies)
segment.
An integrated Monopoly.
Opportunities
Low Tele density of Pakistan.
Deregulations not only provide new opportunities but also pose some
threats. Up till now PTCL is enjoying a monopoly in fix line
telephony but after deregulation of telecom market PTCL is facing
competition from other telecom companies. This may result in fall of
traffic and revenue.
Inflation in the country may increase the cost of services which will
finally transfer to customers.
Conclusion & Recommendations:
No doubt PTCL financial results show a fair picture of its excellent
performance over the year but it is not enough there are number of issues
that need to be address in order to raise its performance and also to
successfully face the challenges set by the globalization and rapidly
changing economic world.
During the internship I found out that there is poor staffing, some
of the departments are over populated and some even don’t have
the number necessary to run the department (Like the Payment
Department).