HRS 220 - Final Lesson No, 2

Management - is getting things done through effective people and efficient process

Main functions of Management

1) Organizing – process of determining the special activities to be undertaken to achieve the

objectives
2) Planning – the process of setting goals and selecting the best approach to achieve these
objectives
3) Motivating – is energizing, activating and directing behavior towards the attainment of
goals
4) Communicating – the giving, receiving or exchange of information so that the material
communicated is completely understood by the individuals concerned and followed by
appropriate action
5) Creating – the ability to produce an original idea through the use of imagination
6) Controlling - monitoring the performance of systems and resources
7) Problem solving - the ability to offer solutions to problems
8) Decision making – the assessment and implementation of possible strategies
9) Team building – the ability of an organized group of people to work together
10) Delegation – giving people something to do which they are capable of accomplishing
11) Leadership – an interpersonal influence exercised in situations and directed through the
communication process towards the attainment of specific goals
12) Staff appraisal – an assessment of the performance, strengths and weaknesses of the
personnel to improve the quality of their work
13) Staff training – giving essential and desirable training to staff members to improve their
personal skills and knowledge
14) Crisis management – the ability to handle any crisis that may arise
I. Matching Type. Match the definition in Column B with the management main
function or concept in Column A. Write your letter of choice on
the space provided before each number

Column A Column B
_______ 1. Communicating A. getting things done through effective people and
efficient process
_______ 2. Controlling B. the ability to offer solutions to problems
_______ 3. Creating C. the assessment and implementation of possible
strategies
_______ 4. Crisis management D. A. the monitoring the performance of systems
and resources.
_______ 5. Decision making E. the process of setting goals and selecting the
best approach to achieve these objectives
_______ 6. Delegation F. the ability of an organized group of people to
work together

_______ 7. Leadership G. energizing, activating and directing behavior

towards the attainment of goals

_______ 8. Management H. The ability of an event manager to handle any

crisis that may arise
_______ 9. Motivating I. the giving essential and desirable training to staff
members to improve their personal skills and
knowledge
_______ 10. Organizing J. A combination of factors to get the correct
balance for an enterprise
_______ 11. Planning K. A process of determining the special activities to
be undertaken to achieve the objectives
_______ 12. Problem solving L. An ability to produce an original idea through the
use of imagination
_______ 13. Staff appraisal M. A method of presenting events
_______ 14. Staff training N. An assessment of the performance, strengths
and weaknesses of the personnel to improve
the quality of their work
_______ 15. Team building O. giving people something to do which they are
capable of accomplishing
P. An interpersonal influence exercised in situations
and directed through the communication
process towards the attainment of specific
goals
Q. the giving, receiving or exchange of information