Existing Solutions

No Solution Main Selling Features Strengths Weaknesses

Name
1. Netsuite  Global Accounting  Very high number of  Outdated user-interface
 Inventory Control users compared to today’s
and Warehouse  Includes translations for a standards
Management large number of  Too complicated to use due
 Order Management languages to high number of features
 Supply Chain  Cloud Based and allows  Requires high level of
Management remote access expertise to get things
 Planning and  Easily scalable and offers deployed
scheduling a good solution for both  Support is available only on
 High detailed visual small and big businesses English (US) language
dashboard  Limited compatibility with
major operating systems
2. Epos Now  Global Accounting  Modern and user-friendly  Measurements are available
 Integrated Loyalty interface only in metric units
System  Large number of security  Exported reports are not
 Remote service options visually appealing
 Product and stock  Provides quick support  Lack of Software
management  Expandable and allows customisability
 Report Generation integration within third  No options to add many
 Built-In CRM party software items at once without usage
 Employee  Allows staged cloud of third-party modules
Management backups
 Works on all major
operating systems
3. Lightspee  Customer Account  Modern and user-friendly  Inconsistency in UI design
d Retail Profiles interface (retail, restaurant and
 Loyalty Program  Sales tools are well eCommerce interfaces are
 Returns organised, and the different)
Management solution is easy to use  The store to store inventory
 eCommerce  Includes intuitive tools to transfer features are limited
Integration speed up inventory  Doesn’t include features
 Gift Card counts that would allow store
Management  Allows bulk adding of offline (network outage)
 Restaurant items using the “Import  Lacks features for Employee
Management Tool” management
 Works on all major
operating systems
4. Retail Pro  Customer  Easy to navigate and  No support for Email
relationship learn to use due to marketing
management intuitive UI design  Lacks features for UI
 eCommerce  Works on all major customisation
Integration operating systems  Limited features for reports
  Returns  Allows the system to generation compared to
Management work “offline” in case of other solutions
 Purchase Order network outage  Lack of general POS features
Management  Provides updates on a compared to other solutions
 Mail Order monthly basis (e.g. Netsuite)
 Merchandise  No support for Restaurant
Management management
5. NovaPOS  Customer Account  Relatively new solution  Doesn’t support eCommerce
profiles built on recent Integration
 Electronic Signature technologies  Lack of Restaurant
 Gift Card  Lightweight and easy to Management features
Management run on low-end hardware  Lack of support for MacOS
 Loyalty Program  Good mobile application operating system
 Employee Scorecards integrations  Relatively new solution and
 Employees  Relatively inexpensive not well established in the
Motivation Tools compared to other market
 Real Time Dashboard solutions  Lack of POS features
compared to other solutions
Table 1 - Existing Solutions
Appendix

Existing Solutions

NetSuite is a world’s leading business management software solution

owned by Oracle. It is packed with loads of features including an integrated
system covering finances, CRM, eCommerce, inventory management and
more. Founded in 1998, with its excellent feature set, it
Figure 1 - NetSuite
Logo
started getting attention of many worldwide businesses
and now, in 2019, it is used by more than 40,000 organisations. All of
its key business features are cloud based and easily accessible. In
2016, NetSuite was acquired by Oracle Corporation for
approximately US$ 9.3 billion (Netsuite, 2019).

Epos Now is another cloud-based software provider

oriented towards design and manufacturing of electronic
point of sale (EPOS) systems. It is relatively
Figure 2 - Epos Now new solution, founded in 2011, with its
Logo
base in Norwich, England. Since it had been
released only few years ago, Epos Now is
designed with the modern UI standards in
mind, and it provides a really good-looking
modern store management solution. It is
the largest EPOS provider in UK and its cloud-based system can be accessed
from anywhere and provide real time reports. Epos Now counts more than
30,000 users today, and with the current rate, it gains a new customer each
30 minutes (Epos Now, 2019).

Lightspeed is a POS and eCommerce software company based in Montreal,

Quebec, Canada. It was founded in 2005 by Dax Dasilva with his main goal
being Figure 3 - Lightspeed helping businesses create a reasonable online shopping
Retail logo
experience. From 2016 to 2011, Lightspeed recorded a massive 1900%
growth and they have soon become one of the fastest growing
companies in Canada ever. Currently, Lightspeed are only focused on
providing their solutions to small and medium size organisations. It
is also worth to mention that, aside their solutions for retail
business, Lightspeed provides another solution specially designed
for restaurant management (Lightspeed, 2019).

Retail Pro was founded in mid 80’s and is one of the global leaders in retail
management software worldwide. They provide both point of sale
software and hardware solutions. The company also offers fast, secure and
reliable card Figure 4 - Retail Pro machines which can be used on store checkouts. After
over 25 logo years of business, Retail Pro counts more than billion
transactions annually and usage in more than 52,000 store locations
worldwide. The product is easily scalable and made for both small and
 large businesses. Recently, the company has introduced retail mobile POS integrations on
iOS, Android and Windows Phone devices (Pinnaca, 2019).

NovaPOS is small scale retail technology solution, founded in 2008 in United

States of America and owned by Granbury Solutions. Nova was designed by
retailers, who previously owned a chain of restaurants, with a goal of making
Figure 5 - Nova POS
an easy to use retail solution that is not overloaded with features that are
Logo
most of the time unused. Nova is also designed with a goal to help users
generate revenue for retail business. It is relatively new solution, with a good
support for modern mobile technologies (SoftwareAdvice, 2019). The user
count for the solution is not publicly available, but it is concluded that the
solution has a significantly smaller user count than the previously listed
solutions due to low number of posts and user reviews about it online.
References
Netsuite.com. (2019). About Us. [online] Available at:
https://www.netsuite.com/portal/aboutus.shtml [Accessed 20 Nov. 2019].

Eposnow.com. (2019). Epos Systems and Software. [online] Available at:

https://www.eposnow.com/uk [Accessed 20 Nov. 2019].

Lightspeed POS. (2019). EPOS Systems and eCommerce Solutions. [online] Available at:
https://www.lightspeedhq.co.uk/ [Accessed 20 Nov. 2019].

Pinnacaretail.com. (2019). Retail Pro. [online] Available at:

http://www.pinnacaretail.com/portfolios/detail/mobility/4 [Accessed 20 Nov. 2019].

Softwareadvice.com. (2019). NOVA POS Software - 2019 Reviews, Pricing & Demo. [online]
Available at: https://www.softwareadvice.com/retail/nova-pos-profile/ [Accessed 20 Nov.
2019].