Map statistics Functional factors Intentional factors

Factors Statistics Rate of goal support by Rate of business process

business processes support by an IS
Actors 2
Hard goal 6 Details Calculate 0.8 Details Calculate 0.7
Soft goal 3 Suggested threshold 0.9 Suggested threshold 0.6
Process 6
Target 8 Overload rate of each
Resource attendance rate business area
Task 6
Resource 0 Details Calculate 0.004 Details Calculate 1
Business area 5

Presence rate of actors Degree of collaboration between

the DSI and the managers

Details Calculate 1 Details Calculate 1