NOVEL CORONAVIRUS INTERNATIONAL Checklist for organisations to op maintain business continuity EEN Lees [1 Educate employees by providing ‘© Ensure your employee have access to the latest accurate and information on the latest reliable information developments and updates ‘© Consider distributing awareness materials © Advise employees not to travel if sick 1 Educate employees on the symptoms and hygiene measures 1] Advise employees who feel unwell or may have had exposure to seek medical advice C1 Ensure employeeshave access to flexible travel plans 1 Provideaccess to health and security assistance (preferably 24/7) PENNE DD Be aware of the current situation and monitor for updates 1 Be informed of the whereabouts of your travellers [Have a response plan in place and 0 Review travel management plans, taking into account review if necessary potential for quarantine and travel disruption © Review and test communication procedures © Review pandemic plans including how to manage travellers from affected areas 1 Identity the key positions and © Develop plans to enable these functions and personnel to functions essential to sustaining continue working, possibly through remote operations. business continuity oldentify ang, if necessary, cross-train back-up personnel to ‘ensure critical functions ére not compromised INTENT 1 Engage crisis management teams and meet regularly 1 create ownership © Ensureyour people know who to contact if they develop symptoms or have questions [Get managers on board © Companies managers are the fist point of contactin ‘communication and response. Give them the information and ‘organisational principles they need to effectively lead during times of uncertainty PMN ON ‘© We can support you with operational information on the status of the outbreak and automated email alerts when your defined work locations are under threat, © Information is maintained 24/7 by medical and security experts, ‘0 We can provide you with pre-scripted and customisable communication materials, posters, procedures, presentations, planning tools, and other resources. ‘oTemplates are maintained by our experts - so if advice and protocols change, updates will be ‘communicated to you, WORLDWIDE REACH. TO LEARN MORE PLEASE VISIT HUMAN TOUCH. INTERNATIONALSOS.COM/CORONAVIRUS.