Capture IA

Avid® Interplay® Capture
Installation and Administration Guide

Legal Notices
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Copyright (c) 1989 The Regents of the University of California. All rights reserved.
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Modifications Copyright 1999 Matt Koss, under the same license as above.
Copyright (c) 1991 by AT&T.
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Footage
Arri — Courtesy of Arri/Fauer — John Fauer, Inc.
Bell South “Anticipation” — Courtesy of Two Headed Monster — Tucker/Wayne Atlanta/GMS.
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Editor/Producer Bryan Foote.
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News material provided by WFTV Television Inc.
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Avid Interplay Capture Installation and Administration Guide • 0130-30666-01 Rev A• Created 4/20/11 • This
document is distributed by Avid in online (electronic) form only, and is not available for purchase in printed
form.
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Contents
Using This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Symbols and Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
If You Need Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Avid Training Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Chapter 1 Introduction to Avid Interplay Capture . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Architecture and Workflow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
The User Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Panels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Menu Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Status Bar. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Support Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Chapter 2 Capture Server Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
System Architecture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Checklist: Pre-Installation Preparations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Gather Site Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Prerequisite and Optional Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Checklist: Prepare the Interplay Capture Server Operating System . . . . . . . . . 34
Configuring Network Teaming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
AirSpeed Multi Stream Network Teaming . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Adrienne Timecode Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Checklist: Set up the VTR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Configuring the Digi Serial Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Digi Port Server Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Serial Port Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Serial Device Access. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
COM Port Verification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
VTR Channel Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
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Checklist: Interplay Capture Server Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Avid Service Framework Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Installing Avid License Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Installing Capture Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Plug-in Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Capture Client Installation on the Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Router Control Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Capture Database in Interplay. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Chapter 3 Capture Server Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Checklist: Capture Server Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Configuring the Capture Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Configuring the Avid Interplay Shared Storage Service . . . . . . . . . . . . . . . . . . 64
Interplay Notifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Configuring the Avid Route Engine Service . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Route Confidence Monitoring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Manual Routing of a Source to an External Monitor . . . . . . . . . . . . . . . . . . 71
Assign an External Monitor to a Recording . . . . . . . . . . . . . . . . . . . . . . . . 73
Route the First Source to Default Source Monitor . . . . . . . . . . . . . . . . . . . 74
Configuring the Avid Time Synchronization Service . . . . . . . . . . . . . . . . . . . . . 75
Configuring the Interplay Capture License . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Adding the Temporary Capture License . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Generate an Activation File for a Full Capture License . . . . . . . . . . . . . . . 79
Add the Permanent Capture License . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Configuring Device Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
AirSpeed Device Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Low-Resolution Encoder Device Service . . . . . . . . . . . . . . . . . . . . . . . . . . 83
AirSpeed Multi Stream Device Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Low-Resolution Encoder VMOPTIONS Settings . . . . . . . . . . . . . . . . . . . . 89
VTR Device Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Interplay Administrator Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Capture Settings Section. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
General Settings Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Channels Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
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Channel Pools Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Ancillary Data for Channel Pools. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Ingest Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Ingest Monitoring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Aspect Ratio Fields . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Chapter 4 Capture Workstation Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Installing Applications and Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Installing Client Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Interplay Administrator Plug-in . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Chapter 5 Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Main Interplay Capture Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Avid Interplay Capture Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Avid Interplay Capture Clip Manager Service . . . . . . . . . . . . . . . . . . . . . . . . . 110
Avid Interplay Shared Storage Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Avid Route Engine Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Avid Capture Web Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Device Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Avid Service Framework Applications & Services. . . . . . . . . . . . . . . . . . . . . . . . . . 112
Avid Monitoring Gateway Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Time Synchronization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Redundancy/Failover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Service Redundancy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Viewing the Status of Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Starting and Stopping Services. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Chapter 6 Shared Storage Service Configuration . . . . . . . . . . . . . . . . . . . . . . . . . 121
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Configuring the Shared Storage Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Viewing Shared Storage Service Health . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Discovery Status Section . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Shared Storage Service Overview Section . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
<Server Hostname> Section . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Chapter 7 System Health . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Status Bar Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
9
Record Controller Status Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Data Store Status Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Monitoring Service Health . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Avid Health Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Viewing Capture Service Health. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Database Section . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Channels Section . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
System Data Section . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Ingest System Information Section . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Record Controllers Information Section. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Schedule Information Section . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Channel Pool Health . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Device Health . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Workspace Health . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Channel Allocation Health . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Field Validation Health . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
License Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Viewing Shared Storage Service Health . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Shared Storage Service Overview Section . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
<Shared Storage Server Hostname> Section . . . . . . . . . . . . . . . . . . . . . . . . . 148
Shared Storage Service Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Viewing Route Engine Service Health . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
Plug-in Information Section . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Viewing Device Services Health. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Chapter 8 Capture Web Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Installing Capture Web Service (Remote API) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Redundancy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
Changing the Web Service Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
Chapter 9 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Master Clips and Device Clips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Master Clip Creation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Device Clip Updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
Failed Transfers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
10
Using the Support Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
Standard Information to Include Regardless of Issue . . . . . . . . . . . . . . . . . . . 166
VTR Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
VTR Timecode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
Source VTR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
Clips From Source VTR Recordings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168
Avid Interplay Capture Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
Opening the Monitoring application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
Menu bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170
Status Bar. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170
Customizing the Interplay Capture Monitor Application . . . . . . . . . . . . . . . . . . 171
Router Crosspoints Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171
Route Protection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171
Channels Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172
Viewing Details and Clearing Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172
Channel Failure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
Channel Failover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
Starting the Route Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
System Diagnostics Tools. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177
11
12
Using This Guide
Congratulations on your purchase of Avid Interplay Capture. Avid Interplay Capture is a

newsroom ingest tool that enables automated recordings. It is comprised of individual
applications, which allow you to schedule and monitor recordings, and to capture video from
a video feed or VTR. Capture stores its schedule and other metadata in the Interplay
database, which allows for easy access to the captured material within the Interplay work
environment.
This guide contains all the task-oriented instructions, conceptual information, and reference
material you need to install and administer your Avid Interplay Capture software.
This guide is intended for those personnel charged with setting up and maintaining the Avid
Interplay Capture system.
Unless noted otherwise, the material in this document applies to the Windows XP operating
system.The screen shots in this document were captured on a Windows XP system.
n The documentation describes the features and hardware of all models. Therefore, your
system might not contain certain features and hardware that are covered in the
documentation.
Symbols and Conventions

Avid documentation uses the following symbols and conventions:
Symbol or Convention Meaning or Action
n A note provides important related information, reminders,

recommendations, and strong suggestions.
c A caution means that a specific action you take could cause harm to
your computer or cause you to lose data.
w A warning describes an action that could cause you physical harm.

Follow the guidelines in this document or on the unit itself when
handling electrical equipment.
Symbol or Convention Meaning or Action
> This symbol indicates menu commands (and subcommands) in the

order you select them. For example, File > Import means to open the
File menu and then select the Import command.
This symbol indicates a single-step procedure. Multiple arrows in a list

indicate that you perform one of the actions listed.
(Windows), (Windows This text indicates that the information applies only to the specified
only) operating system.
Bold font Bold font is primarily used in task instructions to identify user interface
items and keyboard sequences.
Italic font Italic font is used to emphasize certain words and to indicate variables.
Courier Bold font Courier Bold font identifies text that you type.
Ctrl+key or mouse action Press and hold the first key while you press the last key or perform the
mouse action. For example, Command+Option+C or Ctrl+drag.
If You Need Help

If you are having trouble using your Avid product:
1. Retry the action, carefully following the instructions given for that task in this guide. It
is especially important to check each step of your workflow.
2. Check the latest information that might have become available after the documentation
was published:
- If the latest information for your Avid product is provided as printed release notes,
they are shipped with your application and are also available online.
- If the latest information for your Avid product is provided as a ReadMe file, it is
supplied on your Avid installation CD or DVD as a PDF document
(README_product.pdf) and is also available online.
You should always check online for the most up-to-date release notes or ReadMe
because the online version is updated whenever new information becomes
available. To view these online versions, select ReadMe from the Help menu, or visit
the Knowledge Base at www.avid.com/readme.
3. Check the documentation that came with your Avid application or your hardware for
maintenance or hardware-related issues.
14
Avid Training Services
4. Visit the online Knowledge Base at www.avid.com/onlinesupport. Online services are

available 24 hours per day, 7 days per week. Search this online Knowledge Base to find
answers, to view error messages, to access troubleshooting tips, to download updates,
and to read or join online message-board discussions.
Avid Training Services

Avid makes lifelong learning, career advancement, and personal development easy and
convenient. Avid understands that the knowledge you need to differentiate yourself is always
changing, and Avid continually updates course content and offers new training delivery
methods that accommodate your pressured and competitive work environment.
To learn about Avid's new online learning environment, Avid Learning Excellerator™
(ALEX), visit http://learn.avid.com.
For information on courses/schedules, training centers, certifications, courseware, and

books, please visit www.avid.com/training or call Avid Sales at 800-949-AVID
(800-949-2843).
15
16
1 Introduction to Avid Interplay Capture
The following provides an overview of the Avid Interplay Capture system, its workflow, and
user interface.
This chapter contains the following main sections:

• Overview
- Architecture and Workflow
- Features
• The User Interface
• Support Dialog Box
Overview
Interplay Capture is a newsroom ingest tool that enables automated recordings. It contains
individual applications, which allow you to schedule and monitor recordings. Capture stores
its schedule and other metadata in the Interplay database, which allows for easy access to the
captured material within the Interplay work environment.
The Capture system works with Avid Service Framework applications and services to ensure
you always have the best system performance. These applications and services provide
health monitoring, diagnostics, and discovery so users and system administrators can
monitor the system and sub-system health, as well as the health of connected devices and
channels.
As an option, Capture can use Avid Router Control to dynamically route media from sources
to destinations. Sources are routed to particular destinations, which may be devices
configured to be controlled by Capture, such as Avid AirSpeed, Avid AirSpeed Multi
Stream, Avid Interplay Low-res encoders or VTR tape decks.
Architecture and Workflow

The Avid Interplay Capture broadcast news workflow starts with the ability to control the
capture of ingest feeds from any source, such as satellite downlinks, microwave relays, field
tapes, and studio input. Capture also provides user rights management for ingest. The
Capture system includes channel pools and dynamic channel allocation, which helps
automate some resource management tasks, and adds another layer of fault tolerance. It has
the ability to create pools of channels for specific assignment, such as a channel pool used
only for “sports”. A pool could also be specified by format or resolution, such as “720p”.
Since Capture has redundant services, mirrored channels, and channel failover, the risk for
system failure is minimized.
Capture interfaces with a wide range of industry standard components, allowing for easy,
simultaneous control of routers, VTRs and video servers. The Schedule application provides
users a way to schedule recordings in advance, on a single day or on recurring days. Users
can also perform instant recordings by ensuring the synchronous start of multiple ingest
devices—for late-breaking news events.
18
Overview
Features
The Avid Interplay Capture system provides the features described in the following table:
Feature Description
Shared Interplay Database Capture stores a complete copy of its database, settings, and user
permissions in the Interplay database.
19
Feature (Continued) Description (Continued)
Interplay Authentication All Interplay users can log into Capture because Capture uses Interplay
authentication methods. Capture user permissions, such as whether or not a
user can modify the recording schedule, are set in Interplay.
Interplay Clip Capture creates its own Interplay clip that groups all resolutions, mirrors,
and recovered clips into one master clip that represents a recording as a
whole.
Interplay Master Clip Metadata Capture can update the metadata in the Interplay master clip. If a change is
Updates made to a recording’s name in Capture, the updated name is reflected in the
master clip.
Transfer Status Capture reports the transfer status of clips from the ingest device to the
shared storage. Capture reports the transfer status per clip, and as a summary
status for all clips, in a recording on the timeline.
Interplay Check-in Status Capture reports the Interplay check-in status of clips from the ingest device
to Interplay. It reports the check-in status per clip and as a summary status
for all clips in a recording on the timeline.
Clip Retransfers A user can initiate a retransfer of clips back to Shared Storage (ISIS) and
Interplay from the ingest device.
Automated Clip Deletion Capture can delete clips and media off Interplay and Shared storage (ISIS)
after a set amount of time. Reserved media does not get deleted.
Multi-resolution Recordings Multi-resolution recordings can be enabled, per recording, for proxy editing
workflows. This results in two clips of different resolutions associated with
the same master clip in Interplay.
Mirrored Recordings Mirroring can be enabled, per recording, for hot channel redundancy. This
results in two clips of the same resolution associated with the same master
clip in Interplay.
Multi-Source Recordings Multi-source, sometimes referred to as Multi-cam, can be enabled, per

recording, for managing multiple sources, which share the same scheduled
start and end times, in the same recording. This results in separate master
clips for each source. Later, the editor can link the source master clips
together to continue a multi-cam workflow.
Recurring Recordings Recordings can be set to recur on a scheduled interval of daily, weekly or
monthly.
Segmented Recordings Recordings can be set to segment at a user defined interval. For instance, a
24 hour recording could be segmented into 1 hour master clips.
20
Overview
Recording Templates Templates can be created from recordings that contain some, or all, required
metadata. These templates can be used when making future recordings to
populate the saved set of recording metadata.
Recording Favorites Favorites are a per user preference that can be saved and reused.
Instant Recordings Favorites can be setup as instant recordings. Instant recordings begin
recording immediately if there is an available channel for the recording.
Dual Monitor support User preferences set for Capture can remember multiple monitor screen
layouts.
Time Boundaries The Schedule panel in Capture allows scheduling and viewing recordings
over midnight and other common time boundaries.
Quick Recording Turnaround Capture recordings can be scheduled as near in the future as the user
requests. No artificial two minute block for schedule recordings.
Workspace Steering Users can specify, per recording and per channel, the workspace to which
media is transferred. This is dynamically set from Capture and does not
require pre setting destination templates on the ingest device.
Cloned Recordings Recordings can be cloned, or copied. When cloning a recording, all metadata
for the recording is duplicated to another recording. This enables a user to
quickly setup a recording, when one already exists, which contains all
metadata they need.
Interplay Capture Monitor Interplay Capture Monitor is an administrative application for monitoring all
channels and crosspoints configured in the Capture and Router Control
environment.
Recording Health Capture reports problems to users by recording health. Recording health is
indicated to the user by displaying a warning or critical icon. Examples of
recording health include invalid metadata or over allocation of channels.
Channel Pool Health Capture reports problems with channels through channel pool health.
Channel pool health is indicated to the user by displaying a warning or
critical icon. Examples of channel pool health include channel offline, ingest
device disk space low, or missing router destination.
Shared Storage Health Capture reports problems with shared storage workspaces through shared
storage health. Health is indicated by a warning or critical icon. Shared
storage health indicates when disk space on workspaces is low.
System Health Capture reports problems with the overall system through system health.
System health is indicated by a warning or critical icon. System health
includes a summary of all other health as well as additional system functions
like data store and record controller connectivity.
21
System Diagnostics Capture uses the Avid Service Framework Diagnostic application to store all
logs.These granular logs are extremely useful when troubleshooting any
issues.
Recording Clip History Each Capture recording keeps a history of all of the clips it checked into
Interplay.
Channel Pools Capture groups channels together in channel pools. When it starts, a
recording automatically selects a healthy channel from the pool.
Channel Pool Conflict Resolution If a channel failure were to occur during a recording, an available healthy
channel from the pool is started and continues the recording.
VTR Destination Capture can be configured to have a VTR as a destination. This is designed
to be a backup ingest option.
Capture Service Redundancy The Capture service,which contains the data store and record controller, uses
the Avid Service Framework redundancy. Avid supports up to two Capture
services in the Interplay workgroup.
Shared Storage Service The Shared Storage service uses the Avid Service Framework redundancy.
Redundancy framework. Avid supports up to two Shared Storage services in the Interplay
workgroup.
Route Engine Service The Route Engine service uses the Avid Service Framework redundancy.
Redundancy Avid supports up to two Route Engine services in the Interplay workgroup.
Capture Web Service The Remote API allows third party applications to create, modify, and delete
recordings. As well receive notifications of updates to recordings.
The User Interface

The Capture user interface contains panels, menus, status bar, and convenient controls some
of which are shown in the following example.
22
The User Interface
The following shows an example of the Avid Capture Monitor application user interface.
23
Panels
Panels are components that appear in the application and provide information in various
ways as well as tools and controls, which help you use the panels effectively. The Capture
window contains panels that you can dock, undock, move, resize, or even hide from view.
You can autohide the panels on a side of the window, where they can appear if you move the
mouse pointer that area. Each panel is easily identified by the name appearing in its title bar
as shown in the following Alerts panel example.
24
The User Interface
Another panel available in the Avid Capture Schedule application is the Interplay directory
panel, shown in the following illustration.
For more information about the panels, including the Interplay directory panel, see the Avid
Interplay Capture User’s Guide.
Menu Bar
Each Capture application has a menu bar that contains some or all of the following menus:
• File
• View
25
• Tools
• Help
The following table describes the menus, options and shortcut keys for the Avid Interplay
Capture Schedule application.
Schedule Application
Menu Submenu Shortcut Keys Description
File New Ctrl+N Opens the Schedule Item Detail panel.
New Default Ctrl+Shift+N Opens the Schedule Item Detail panel but
skips the template chooser dialog box
(Same as selecting File > New and pressing
the Skip button on the template chooser
dialog box.) The Schedule Item Detail
panel opens with default values in some of
the fields.
Save Ctrl+S Saves changes to the currently selected

recording.
Save as Template Saves this recording as a template to use for

other recordings.
Exit Closes the Capture application.
View Alerts Ctrl+Shift+A Displays the Alerts panel.
Calendar Ctrl+Shift+D Displays the Calendar panel.
Clock Ctrl+Shift+K Displays the Clock panel.
Favorites Ctrl+Shift+F Displays the Favorites panel.
Interplay Ctrl+Shift+I Displays the Interplay directory panel.
Schedule Ctrl+Shift+T Displays the Schedule timeline panel.
VTR Session Displays the VTR Session panel.
Sources Ctrl+Shift+R Displays the Sources panel.
Channel Pools Ctrl+Shift+P Displays the Channel Pools panel.
Control Ctrl+Shift+C Displays the Control panel.
VTR Sources Displays the VTR Sources panel.
Status Bar Displays the Status Bar.
26
The User Interface
Schedule Application Submenu

Menu (Continued) Shortcut Keys Description (Continued)
Tools Options Opens the Options dialog box. These

options apply to the current user only. They
do not affect other users or the behavior of
the system.
Help Help Displays the help system.
Diagnostics Displays the Diagnostics panel.
Support Opens the Support dialog box.
About Display information about Avid Capture.
The following table describes the menus and options for the Avid Interplay Capture Monitor
application.
Monitor Application
Menu Submenu Description
File Exit Closes the Capture application.
View Alerts Displays the Alerts panel.
Router Crosspoints Displays the Router Crosspoints panel.
Channels Displays the Channels Panel.
Help Help Displays the help system.
Support Opens the Support dialog box.
About Display information about Avid Capture.
Diagnostics Displays the Diagnostics panel.
Status Bar
The Status bar shows connectivity and health of the Capture system and subsystems,
including, in the following graphic from left to right, workspace health, record controller
connectivity, data store connectivity, and overall system health.
27
The following table describes the possible icons that appear on the Status bar.
Health Status
Icon Description
Normal, good health status
Unknown
Warning health status
Critical, failure health status
Record Controller not connected
Data store not connected
Whether or not the Status bar appears in the user interface is customizable.
To show or hide the display of the status bar:

1. Select View > Status Bar.
2. Do one of the following:
t Select the Status Bar check box to display the status bar in the Capture window.
t Deselect the Status Bar check box to hide the status bar in the Capture window.
Support Dialog Box

Capture provides a Support dialog box for users to log support information—from the
application’s diagnostic logs—about any issues encountered, which might require
contacting Avid for additional support.
To log support information:

1. Select Help > Support.
2. Enter a description of the issue in the Support dialog box.
28
Support Dialog Box
3. Click the Save button. The Save support zip dialog box opens.
4. Select the name and location where you want the zipped file to be saved.
5. Click the Save button.
29
The system saves your comments inside a zipped file that also contains other vital
information, such as system settings and software versions, which enable support
personnel to troubleshoot the issue. This file can then be e-mailed to Avid.
6. E-mail the aforementioned zipped file to Avid.
30
2 Capture Server Installation
The Avid Interplay Capture Server stores its schedule and other metadata in the Interplay
database, which allows for easy access to the captured material within the Interplay work
environment.
This topic contains information about the following:

• System Architecture
• Checklist: Pre-Installation Preparations
• Checklist: Interplay Capture Server Installation
System Architecture
Your Avid Interplay Capture system might include some or all of the following:
• Capture Server — This can be an SR2500 or an AS3000 from Avid.
• AirSpeed Device Service Expansion Server — From Avid.
• Capture Workstation — This computer is supplied by the customer.
• Capture Client — This software is installed on Interplay Assist.
For the most current Capture system hardware and software specifications, see the system
requirements listed online for Avid Interplay Capture.
Checklist: Pre-Installation Preparations

Before you start to install software and configure the Interplay Capture Server(s), ensure the
following tasks are completed.
 Tasks Refer to...
 Gather Site Information “Gather Site Information” on page 33
 Prepare Interplay Capture “Checklist: Prepare the Interplay Capture Server Operating
Server Operating System System” on page 34
 Configure Network Teaming “Configuring Network Teaming” on page 34
 Install and Configure the “Adrienne Timecode Card” on page 38

Adrienne Timecode Card
 Set up the VTR “Checklist: Set up the VTR” on page 45
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Gather Site Information

Prior to installing Avid Interplay Capture, collect the following information and keep it
readily available for use during the process. For convenience, you can print the following
table and fill in the information unique to your site.
Type of Information Needed Site Specific Notes
Interplay Workgroup Name
Interplay Workgroup Lookup service

(fully qualified domain names)
Interplay/ISIS administrator account

and password
Automated Routing (using Avid

Router Control)
Router make, model, and software

version
Router Group Name
Avid also recommends you have a list of the site’s ingest channels. This listshould include
the following information about each ingest channel:
• Channel Index
• Router Crosspoints
• Timecode Source
• Channel Pool Type
Prerequisite and Optional Applications
The following are prerequisite applications required by Avid Interplay Capture:

• Avid ISIS Client (required for the shared storage service)
• Interplay Access (required for the Capture Administrator Plug-in)
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The following are optional applications that you can use with Avid Interplay Capture:
• Interplay Adapter (required for AirSpeed Classic only).
• A separate adapter can be installed on each server for load balancing. The adaptor
installer suggests one adapter per 10 AirSpeed Servers. Each Capture Server can run 10
AirSpeed Device services so Avid recommends a separate adapter on each Capture
Server. There is no redundancy in the Interplay Adapter.
• NTP Server from http://www.ntp.org. Some sites choose to use NTP as their time
synchronization protocol. Bundled with the Capture installers is the NTP server and
Avid recommended installation instructions.
Checklist: Prepare the Interplay Capture Server Operating System

Prior to installing or configuring any software on the Capture Servers, ensure the following
tasks are completed:
 Task
 Set up Time Synchronization (Internet Update, Domain Time, NTP, or the Avid Service
Framework, Time Synchronization service).
n When using the Avid Service Framework, Time Synchronization service as the method of
synchronizing time, disable Windows Time service and also disable "Internet Time" update
from clock settings.
 Verify that your time zone is correct.
 Disable the User Account Control (UAC) setting for the Windows user account.
 Disable real time scanning of virus scanners. (Schedule full scans for a time when systems
are at minimal use.)
 Install any Windows updates.
 Match the Windows user account to ISIS and the Interplay Administrator user account.
This is recommended to make a unique account on ISIS and Interplay for use with
Capture.
Configuring Network Teaming

The recommended network configuration for Avid Interplay Capture is to connect both
servers, the primary and backup, to a VLAN30. If your site does not have a VLAN30, then
both Capture Servers should be installed in VLAN10 or VLAN20; it is very important that
both servers are installed on the same VLAN.
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Interplay Capture does not support connecting the Capture Servers to more than one VLAN.
ISIS networks have two VLANs, and many of the Interplay Production Servers are dual
connected to VLAN10 and VLAN20. Interplay Capture does not support this type of
configuration.
n To help alleviate network failure scenarios, Interplay Capture supports network teaming.
This lets a site connect both network adapters on a server to one or two separate switches.
The two adapters share the same IP address.
When using network teaming, Avid recommends setting the receive and transmit buffers of
the network adapters used to 1024.
n When configuring teaming, ensure the receive and transmit buffers are set on both adapters.
To set the buffers:

1. Open the Properties of one of the network connections.
2. Click the Configure button.
3. Confirm the network driver is version 9.13.12.0. If it is not, upgrade to this version
before continuing.
4. Open the Teaming tab.
5. Select the “Team this adapter with other adapters” option.
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6. Click the New Team button.

7. Enter a name for the new team, such as, NIC Team.
8. Click the OK button.
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9. Select both adapters to be a part of the new team.

10. Click the Next button.
11. Select the Adapter Fault Tolerance team type.
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AirSpeed Multi Stream Network Teaming
If an AirSpeed Multi Stream controlled by Capture were to have a network failure on the
primary network connection, the AirSpeed Multi Stream device service does not
automatically begin communicating on the other NIC. If this happens, re-starting the
AirSpeed Multi Stream resolves the issue.
To prevent this situation from happening, your site can set up fault-tolerance network
teaming for both VLAN connections at your site. This results in four connected network
adapters, two for each VLAN.
To set up fault-tolerance network teaming for both VLAN connections:

1. (Recommendation) Name each network adapter.
2. Open the Properties of one of the network connections.

3. Click the Configure button.
4. Confirm the network driver is version 9.13.12.0. If it is not, upgrade to this version
before continuing.
5. Open the Teaming tab.
6. Create a network team. For instance, name the team VLAN10 Team or VLAN20 Team.
n It is not important which connections go to which VLANs.
7. Select the adapters to include in the team. These are adapter port numbers, not to be
confused with the “Local Area Connection 1” names.
9. Select the Adapter Fault Tolerance team type.
10. Repeat steps 6 through 9 for the second VLAN team.
Adrienne Timecode Card

The Adrienne timecode card is installed in any slot in the Interplay Capture Server. This is
true whether the server is an SR2500, which uses the PCI card or an AS3000, which uses the
PCIe card.
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To configure the PCI Adrienne timecode card for the SR2500:

1. Physically install the PCI card into the SR2500 server.
2. Turn on and log in to the server.
3. Under Administrative Tools, open Server Manager.
4. Navigate to Diagnostics>Device Manager.
5. In the directory tree locate Class for Adrienne PCI-TC devices. If it is not there, you
might need to install the drivers in order to locate it. To do this, find the unknown
device, right-click and select the Update Driver Software option.
6. Browse to the Adrienne drivers folder, which is included with the Avid Interplay
Capture installers.
The finished device in Device Manager looks like the following:
The Avid Time Synchronization service has the capability to get the timecode off this
card and apply the time to the local clock. For more information, see “Configuring the
Avid Time Synchronization Service” on page 75.
n The AecPciISR_x64EVENT.exe application included with the Adrienne files is an

important troubleshooting tool. It is a small application that displays the timecode coming
into the server. It does not matter where this application is placed on the server but one
recommendation to keep it visible is to copy the .exe to the desktop.
To configure the PCIe Adrienne timecode card for the AS3000:

1. Physically install the PCIe card into the AS3000 server.
n For specific instructions pertaining to the physical installation of a timecode card into the
AS3000 server, see the chapter called, Installing and Removing a PCIe Add-in Card in the
Avid AS3000 Setup Guide.
2. Turn on and log in to the server.

3. Open Device Manager.
4. Navigate to Other Devices in the directory tree.
There are three instances of Base Device System displayed under Other Devices.
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5. Right-click on the first Base System Device and disable it.

A Base System Device warning dialog box opens explaining that disabling this device
will cause it to stop functioning and asking, Do you really want to disable it?
6. Click the Yes button.
7. Disable the second and third Base System Device instances as well.
8. In the directory tree, navigate to SD host adapters>SD Standard Compliant Host
Controller.
mmp
9. Right-click on SD Standard Compliant SD Host Controller and select Update Driver

Software.
10. Select the option, Browse my computer for driver software.
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11. Select the option, Let me pick from a list of device drivers on my computer.
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13. Click the Have Disk button.

The Install From Disk dialog box opens.
14. Navigate to:
C:\Installables\Drivers\Timecode\AecPCIeTCx64DriverPackage
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15. Select AecPCIeTCx64.inf and click the Open button.

The Install From Disk dialog box displays.

17. Select the device driver you want to install from the models provided in the list.
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18. Click the Next button. The Update Driver Warning dialog box opens.
19. Click the Yes button.

21. Click the Close button.
22. In the directory tree, right-click the Aec PCIe-TC Time Code Device and select the
Properties option.
The Aec PCIe-TC Time Code Device Properties dialog box opens.
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Verify the driver version number and date of the version. These steps have installed the
card in the chosen slot. If the card is moved to another slot, the steps must be done again
to re-install the card. If you remove the card, and later put it back in the slot into which it
was originally installed, the card will reappear in the device manager as the timecode
card.
Checklist: Set up the VTR

Avid Interplay Capture allows the use of a VTR as a source or as a destination for
recordings. When using the Digi PCI serial card in your VTR setup, make sure you follow
the manufacturer’s instructions for installing the Digi serial card. These instructions are
found in the installation guide that came with the Digi PCI serial card.
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The set up process for VTR includes the following tasks:
 Set up Task Refer to...
 Configure the Digi serial Card “Configuring the Digi Serial Card” on page 46
 Install the Digi Port Server “Digi Port Server Installation” on page 47.
 Configure the Serial Port “Serial Port Configuration” on page 47.
 Set up Serial Device Access “Serial Device Access” on page 48.
 Verify COM Port Settings “COM Port Verification” on page 51.
 Set up the VTR Device Service “VTR Device Service” on page 90.
 Configure the VTR Channel “VTR Channel Configuration” on page 51.
n When setting up the VTR devices, make a note of what port numbers are used by the serial
card.
Configuring the Digi Serial Card
The Digi serial card is installed in any slot in the Interplay Capture Server. This is true
whether the server is an SR2500 or an AS3000.
To configure the Digi serial card:

1. Under Administrative Tools, open Server Manager.
2. Navigate to Diagnostics>Device Manager.
3. In the directory tree, under the multi-port serial adapters, locate Digi AccelePort. If it is
not there, you might need to install the drivers. To do this, find the unknown device,
right-click and select the Update Driver Software option.
4. Browse to the Digi drivers folder, which is included with the Avid Interplay Capture
installers
The finished device in device manager looks like the following:
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n The AecPciISR_x64EVENT.exe application included with the Adrienne files is an

important troubleshooting tool. It is a small application that displays the timecode coming
into the server. It does not matter where this application is placed on the server but one
recommendation to keep it visible is to copy the .exe to the desktop.
Digi Port Server Installation
Optionally, a Digi Port Server can be used instead of or in addition to the Digi PCI serial
card. Follow the instructions in the installation guide, which came with Digi Port Server, to
configure the device with an IP address on the network. Avid recommends installing the
Digi Port Server in the same IP subnet as the Interplay Capture Server so that discovery can
automatically find the Port Server.
Serial Port Configuration
After installing the Digi Port Server, the serial ports can be configured.
To configure serial ports:

1. Open a Web page, navigate to the IP address of the server, and log in. The default login
username is root, and the password is dbps.
The Web Configuration Tool opens.
2. Use the Web Configuration Tool to configure each of the serial ports you are using as a
RealPort.
3. Open Serial Ports under the configuration section of the menu.
4. Open one of the serial ports to use for VTR control.
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5. Select the RealPort profile.

No further customizing of the port settings is necessary. Other settings, such as baud
rates and polarity are confirmed when the Interplay Capture VTR device service
connects.
Serial Device Access
After configuring the serial ports and adding the new devices, you can access your serial
devices over the network. Add the new devices using Digi RealPort
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To add a new serial device:

1. Run the installer that comes with the port server and select Add a New Device.

The Setup Wizard finds the device on the network, but if it doesn't, you can manually
type in the IP address of the server.
3. Select a device.
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5. Leave most settings at their defaults, but select where to start your COM ports for the
Port Server on the local machine's devices.
6. Click the Finish button.
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COM Port Verification
The port server and serial ports are verified using the device manager. Make note of where
the COM ports are located. In the following example, the port server has COM ports 21-36.
The previous illustration shows the start of a long mapping process to get a serial port from
the port server, to Capture for communication. In the illustration, the first physical port on
the port server is mapped to COM21 on the Capture Server.
VTR Channel Configuration
In the Interplay Administration application, the Capture Settings plug-in is used to configure
VTR channels for Interplay Capture. For more information, see “Plug-in Installation” on
page 58.
To configure VTR channels:

1. Open the Capture Settings plug-in to configure the channel for use in Capture.
2. Open the Channels tab and search for available channels. The VTR channel is
displayed. The device is vtr_<servername> and the channel is the channel index.
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3. After adding the channel, you can define the channel as a Source VTR or a Destination
VTR. The configurations are slightly different.
For a source VTR, you can add a note, the Router source, and default timecode output
method, as shown in the following example.
For a destination VTR, you can add a note, the Router destination, Timecode source (for
recording), and Channel pool, as shown in the following example.
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Checklist: Interplay Capture Server Installation
After it is configured, the source VTR shows up in the Source VTR panel in the Capture
UI and as a VTR Source Channel. It also appears in the Avid Health Monitor for the
Capture service.
Destination VTR channels show up in the Channel Pool in which they are configured.

Determine which computer or computers will serve as Avid Interplay Capture Servers and, if
you are installing a redundant system, decide which one will run the primary services;
always install on the primary server first, configure everything, and then install and
configure the backup server.
Prior to installing Capture Server software on a server, ensure that all of the pre-installation
preparations have been completed. For more information, see “Gather Site Information” on
page 33.
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On the Capture Server, complete the following installation tasks in the order that they are
listed. You can print this checklist to use as a reference or if you are viewing this checklist
online, you can link to a topic that provides procedural details for the task. Return to this
main checklist after you have completed each task.
 Install Tasks Refer to...
 Install Avid Service “Avid Service Framework Installation” on page 54.

Framework
 Install Avid License “Installing Avid License Service” on page 56.

Service
 Install Avid “Installing Capture Services” on page 57.

Interplay Capture
Services
 Install Avid ,“Plug-in Installation” on page 58.

Interplay Capture
Plug-in
 Install the Avid “Capture Client Installation on the Server” on page 59.
Interplay Capture
Client on the Server
 Install Avid Router “Router Control Installation” on page 59 and the documentation
Control (if not included with your Avid Router Control software.
already installed)
 Create a folder in “Capture Database in Interplay” on page 59.

Interplay in which
to store the Capture
database
After completing the installation tasks on the Capture Server, the installed applications can
be configured. Always perform the installation and configuration tasks on the primary server
first and the complete the installation and configuration of the backup server. For more
information, see “Checklist: Capture Server Configuration” on page 62.
Avid Service Framework Installation

The Avid Service Framework applications and support services are a required installation for
the Capture system. These vital applications and services ship with the Avid Interplay
Capture software and are the starting point for your Capture system installation.Capture
works with Avid Service Framework applications and services to ensure you always have the
best system performance.
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The Avid Service Framework applications are used to configure and maintain the following
services for the Avid Interplay Capture system.
• Avid Interplay Capture Service — For more information, see “Configuring the Capture
Service” on page 62
• Avid Shared Storage Service — For more information, see “Configuring the Avid
Interplay Shared Storage Service” on page 64.
• Avid Route Engine Service — For more information, see “Configuring the Avid Route
Engine Service” on page 68.
• Avid Time Synchronization Service — For more information, see “Configuring the
Avid Time Synchronization Service” on page 75.
• Avid Interplay Capture License — For more information, see “Configuring the Interplay
Capture License” on page 77.
• Device Services
- AirSpeed Device Service — For more information, see “AirSpeed Device Service”
on page 83.
- Low-Resolution Encoder Device Service — For more information, see
“Low-Resolution Encoder Device Service” on page 83.
- AirSpeed Multi Stream Device Service — For more information, see “AirSpeed
Multi Stream Device Service” on page 86.
- VTR Device Service — For more information, see “VTR Device Service” on page
90.
To install Avid Service Framework:

1. Run the ServiceFrameworkSetup.exe found in the Service_Framework folder
bundled with the Capture installers.
2. During the installation, when prompted for the workgroup name, type in the name for
the Capture workgroup. Capture hosts its own workgroup separate from the Interplay
workgroup.
3. Start with the typical server installation and then modify the installed applications and
services to include all of the following:
- Avid Service Configuration
- Avid Diagnostics
- Avid Health Monitor
- Avid Lookup Service
- Avid Machine Monitor Service
- Avid System Configuration Service
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- Avid Time Synchronization Service
n If you opt not to use the Avid Service Framework Time Synchronization service as its time
synchronization system, it is highly recommended you use the Avid Service Framework Time
Synchronization service to set the workgroup time to the same timecode as that coming over
LTC.
4. Click the Next button and complete the Service Framework installation.
Installing Avid License Service

The Avid License service is another required installation for the Capture Server.
To Install the Avid License service:

1. Run the Avid_License _setup.exe found in the Service_Framework folder bundled
with the Capture installers.
2. Click the Next button and complete the Avid License service installation.
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Installing Capture Services

After installing the Avid Service Framework applications and the Avid License service on
the Capture Server, the Capture services can also be installed. The Avid Interplay Capture
service is the main Capture service but the Avid Interplay Shared Storage, Avid Interplay
Capture Clip Manager, Avid Interplay Capture Web, the Avid AirSpeed device services, and
the Avid VTR service are also installed on the Capture Server.
To install the Avid Interplay Capture service:

1. Run the AvidInterplayCaptureServicesSetup.exe setup, found in the root of the
Capture installers folder.
2. Start with the typical installation and modify the services to include some or all of the
following:
- Avid Interplay Capture Service—This service is the main Capture service and is
required on the Capture Server.
- Avid Interplay Capture Clip Manager Service—This is the service that provides
communication between Capture and Interplay to create master clips and is required
on the Capture Server.
- Avid Interplay Shared Storage Service—This is the service that provides
communication between Capture and the shared storage and is required on the
Capture Server.
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- Avid Interplay Capture Web Service—This is the API service for Avid Interplay
Capture. This service this is not required but can be installed on the Capture Server,
or on a separate server. It requires an additional license.
- Avid AirSpeed Device Service—This is the service that provides communication
between Capture and AirSpeed devices. This is only required if the site has
AirSpeed devices.
n The reference in this section referring to AirSpeed does not include AirSpeed Multi Stream.
Up to ten AirSpeed device services can run on each Capture Server. If your site has
more than ten AirSpeed device services, an additional server is required to run more
device services. For the main Capture Server, select only the number of AirSpeed
device services that are required on the Capture Server.
n If more AirSpeed device services are required for a site, the same installer program can be
run, but do not select any of the other services; only select the AirSpeed device services.
Uncheck all of the main Capture services so they do not start up in a redundant mode.
- Avid VTR Service—This is the service that provides for communication between
Capture and VTR devices.
3. Click the Next button and complete the Capture service installation.
Plug-in Installation
After installing the Avid Service Framework applications, Avid License service, and the
other Capture services required by the site on the Capture server, the Capture Administrator
plug-in can also be installed on that server or any other server in the Capture workgroup.
To install the Avid Interplay Capture Administrator plug-in:

t Run the AvidInterplayCaptureAdministratorSetup.exe file, found in the root of
the Capture installers folder.
n When upgrading Interplay from v1.6 to 2.0 or later and the Capture Administrator plug-in is
already installed, the Capture Administrator plug-in must be uninstalled and then
reinstalled to ensure a clean installation.
This plug-in is used to manage the settings for the Capture system. For more
information, see “Interplay Administrator Configuration” on page 91.
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Capture Client Installation on the Server

After installing the Avid Service Framework applications, Avid License service, other
Capture services required by the site, and the Capture Administrator Plug-in on the Capture
Server, the Capture client software may also be installed on the Capture Server.
n The client software may be installed on the Capture Server but it is only used for
troubleshooting and must not be left open for long periods of time.
To install the Avid Interplay Capture client on the Capture Server:

t Run the AvidInterplayCaptureClientSetup.exe file, found in the root of the
n For more information about installing the Capture client software on a workstation
computer in a workgroup, see “Installing Client Software” on page 102.
Router Control Installation

At this point during the installation process, if Avid Router Control is not already installed
and configured, now is the time to complete these tasks. Refer to the Avid Router Control
Installation and Configuration Guide for complete instructions. Make sure to note the
Router Group name, which is established during this process, so that it is readily available
during the Capture configuration process.
Capture Database in Interplay

Capture has its own database located in a folder in Interplay. The Capture database is where
Capture stores its channels, pools, user permissions, user preferences, and recording
schedule. Before Capture is configured, a folder must be created in Interplay in which to
store the Capture database. This Database folder is only accessible to Interplay
administrators.
Later, a folder for Device clips is created, which is also only accessible to Interplay
administrators. Avid recommends putting both of these in the same folder. Since the Device
clips must be located in the Projects folder, this is also an ideal location in which to put the
Database folder.
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To create the Capture database:

1. In Interplay, navigate to the AvidWG Interplay Engine database. This is the Interplay
database in which metadata for Avid assets, file assets, and source files for file assets are
stored.
2. Create a folder under the Projects folder called, _Capture, or use your own custom
folder name.
3. Create a folder under the new_Capture folder called, database.
4. (Optional) Create a folder under the _Capture folder called, device clips.
5. Open the Interplay Administrator application and set user permissions on the Capture
database to allow only Interplay administrators to read or write to the Capture database.
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3 Capture Server Configuration
Prior to configuring the services on the Interplay Capture Server ensure all of the installation
tasks were successfully completed, and that you have the information available needed to
configure the services on the Interplay Capture Server. For more information, see
“Checklist: Interplay Capture Server Installation” on page 53.

• Checklist: Capture Server Configuration
• Interplay Administrator Configuration
Checklist: Capture Server Configuration

Always install and configure the Capture software on the primary server first, configure
everything, and then install and configure the backup server.
On the Capture Server, complete the following configuration tasks in the order that they are
listed. Complete these tasks on the primary Capture Server first before configuring the
backup server. If you are viewing this checklist online, you can easily link to a topic that
provides procedural details for the task. Return to this main checklist after you have
completed each task.
 Configure Tasks Reference
 Configure the “Configuring the Capture Service” on page 62.

CaptureService
 Configure the Avid “Configuring the Avid Interplay Shared Storage Service” on page 64.
Interplay Shared
Storage Service
 Configure the Avid “Configuring the Avid Route Engine Service” on page 68.
Route Engine service
 Configure Avid Time “Configuring the Avid Time Synchronization Service” on page 75.
Synchronization
 Configure the Avid “Configuring the Interplay Capture License” on page 77.
Interplay Capture
Product License
 Configure the Device “Configuring Device Services” on page 82.

Services
For specific device services, see “AirSpeed Device Service” on page
83, “Low-Resolution Encoder Device Service” on page 83, “AirSpeed
Multi Stream Device Service” on page 86, and “VTR Device Service”
on page 90.
Configuring the Capture Service

The Avid Service Configuration application is used to configure the Avid Interplay Capture
service. The Avid Interplay Capture service settings are high level settings. These settings
are set up during installation, but would rarely need changing after their initial configuration.
To configure the Avid Interplay Capture service:

1. Open the Avid Service Configuration application.
2. In the Directory pane, navigate to and select the Avid Interplay Capture service.
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3. In the Configuration pane, on the Ingest Settings tab, enter the following information:
a. Enter a Capture system name. This is an alias name that can be used to identify this
Capture system. The system name is displayed on the client login screen.
b. Enter the hostname of the Interplay Server.
c. Enter the name of the Interplay database. The name is always AvidWG.
d. Enter the Interplay database folder path beginning with the forward slash
(/)character. This is the path to the folder in interplay in which Capture stores its
database.
e. The Interplay version is optional and not needed by Capture.
f. Enter the Capture system user. This is the Interplay user account Capture uses to log
into Interplay and create master clips.
n Avid recommends this user account is unique to Capture. Don’t use the same account as
AirSpeed Multi Stream, AirSpeed, or any other administrator name. If a unique user account
is used, for example Capture searches can be created to find assets created by the Capture
system.
g. Enter a Capture password. This is the Interplay password used with the Capture
system user account, which is used to log into Interplay and create master clips.
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4. Click the Apply button.
Configuring the Avid Interplay Shared Storage Service

The Avid Interplay Shared Storage service is used by the Capture service to get a list of
workspaces and their health from a supported shared storage system. From this list, the user
can see what workspaces are available and choose a workspace to which recordings may be
sent. If there is a shared storage server located outside of the network subnet, you can also
add it to the list manually.
When the Avid Interplay Capture Server is in the same network subnet as the ISIS system,
the Avid Interplay Shared Storage service automatically detects the shared storage server
(such as, the ISIS System Director) and adds it to the list of workspaces. If the shared storage
server is not automatically discovered, it can be manually added to the list.
If you want to restricted the workspaces which can be used for ingest, those restrictions must
be applied to the user account.
To configure the Avid Interplay Shared Storage service:

2. In the Directory pane, navigate to and select the Avid Interplay Capture service.
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3. In the Details pane on the Shared Storage Settings tab do the following:
a. If the Capture Server is in the same network subnet as the ISIS system, the Avid
Interplay Shared Storage service automatically detects the Avid Interplay Shared
Storage Server and adds it to the list. If the Avid Interplay Shared Storage Server is
not automatically discovered, you can manually add it to the list by clicking the Add
button. When you click the Add button, the Input dialog box opens. Enter the name
of the new shared storage workspace and click the Ok button. The new name is
added to the list of workspaces and you can now configure the username and
password settings for this shared storage workspace.
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b. Select that server from the list and provide a username and password with which to
log in. This user account provides Capture with a list of workspaces to which a user
can send recordings. If the site needs to restrict the workstations that can be used for
ingest, this user account can have those restrictions applied to it.
To remove a shared storage workspace:

2. Select the Avid Interplay Shared Storage Service in the Directory pane.
The Shared Storage Settings tab displays in the Details panel.
3. Select the name of the shared storage workspace to remove.

4. Click the Remove button.
Interplay Notifications
In addition to the Clip Manager service polling, the Clip Manager service receives
notifications from the Avid Interplay Engine. These notifications enable Capture to
recognize when a new device clip is created in Interplay so that Capture can create the
master clip for that device clip faster. For more information about the Clip Manager service,
see “Main Interplay Capture Services” on page 110.
n Notifications can only be installed on Interplay v 2.2 or later.
Enabling Interplay notifications is a two step process. First, notifications must be enabled on
the Avid Interplay Engine (on both when the Interplay engine is clustered). This is done by
installing the InterplayEngineSESActivation.exe executable, which comes with the
Interplay Capture installers, on the Avid Interplay Engine. If installing in a clustered
environment, the installer is run on the ONLINE node only, and the backup receives the
update automatically.
After enabling notifications on the Avid Interplay Engine, you must enable notifications on
the Capture service.
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To enable notifications on the Avid Interplay Engine:

1. Navigate to the InterplayEngineSESActivation.exe file, which is found in the
2. Run the executable on the Avid Interplay Engine (on both when the Interplay Engine is
clustered).
This installer allows the you to enable, or disable, SES notifications for the Interplay
Engine.
After completing the install, no restart of the Interplay Engine is required.
To enable notifications in the Capture service:

2. Navigate to the Capture service.
n Notifications can only be enabled on Capture v1.1 or later.
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t Accept the default setting. The “Interplay notifications on” option is set to false by
default, which means that Interplay notifications are not turned on.
t Set the option to true, which means that Interplay notifications are turned on.
Configuring the Avid Route Engine Service

Automated routing is an option for the Capture system that uses the Avid Router Control
application to automatically route ingest video to the destination channels during a
recording. The Avid Router Control application is installed and configured as described in
the Avid Router Control Installation and Configuration Guide. Take note of the Router
Group Name during the Router Control set up and configuration as you need this
information to connect to the Avid Route Engine service during the Capture configuration
process. The Avid Service Configuration application is used to connect Capture to the Avid
Route Engine service.
To connect Avid Interplay Capture to the Avid Route Engine service:

2. In the Directory pane, navigate to and select the Avid Route Engine service.
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3. On the Router Group Name tab enter the Router Group Name.
Route Confidence Monitoring
Capture contains a feature that allows users to route video sources to dedicated monitors
through the Interplay Capture user interface. The monitors are configured in the Avid Route
Engine service using the Avid Service Configuration application.This feature is only
available in Interplay Capture systems that use automated routing. The route confidence
monitoring feature is enabled by default but routing options can be configured or disabled in
the Capture Settings section of Avid Interplay Administrator.
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In the following example, three router destinations are designated as route confidence
monitors. They are called A Mon, B Mon, and C Mon.
The monitors shown in the previous example are configured and available for use in
Capture.
To configure route confidence monitoring:

1. Open Avid Interplay Administrator and navigate to the Capture Settings section.
2. On the General tab, in the routing section, do one of the following:
t Enable automated routing using router group.
t Disable or disable automated routing.
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When this feature is enabled, all of the routing options are also selected, as shown in the
following illustration.
The route confidence monitoring options can be changed in the Routing section of the
General tab by clicking the corresponding check boxes, to enable or disable each option.
Manual Routing of a Source to an External Monitor
Manually routing a source to an external monitor is done from within the Capture Schedule
Sources panel. When enabled, users can select a source and right click to open a context
menu, as shown in the following:
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Selecting “Route To Monitor” option from the context menu displays a list of the
pre-configured monitors for this system. When the user selects one of the monitors, the
selected source is routed to that monitor.
If the Allow users to manually route a source to an external monitor option is not enabled in
the Capture Settings in Interplay Administrator, the Route to Monitor menu option does not
appear in the context menu.
Selecting the Allow users to manually route a source to an external monitor option in the
Capture Settings in Interplay Administrator enables a context menu for recordings in the
timeline. As shown in the following:
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This option allows a user to route sources assigned to that recording from the timeline
directly to a monitor.
If this option is not enabled in the Capture Settings in Interplay Administrator, routing
options do not appear in the context menu.
Assign an External Monitor to a Recording
Assigning an external monitor to a recording enables a Monitor Field in the Schedule Item
Detail panel, which is used to create new recordings.
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When the Monitor option in the Schedule Item Detail panel is enabled, a drop-down list of
source monitors allows the user to select a source monitor for the recording. In a
multi-source recording, the first source in the source list is routed to the monitor. When the
recording starts, the source is routed to the designated monitor. This route does not clear at
the end of the first recording. It stays in place until another source, from the multi-source
recording, is routed to that monitor.
Route the First Source to Default Source Monitor
The third option in the routing menu of the Capture Settings in the Interplay Administrator
allows the user to automatically route the first source to the default monitor when the user
clicks on a recording in the timeline.
When this option is enabled, recordings clicked in the timeline are automatically routed to a
default monitor. The default monitor is set in Capture, under Tools>Options>Workstation
Options, as shown in the following:
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The default monitor is saved on the Capture Schedule local workstation and is not saved to
the logged in Capture user’s account.
When this option is enabled and a user clicks a recording in the timeline, the source listed in
the recording is automatically routed to the specified default monitor. In a multi-source
recording, the first source listed in the recording is the one that is routed.
Configuring the Avid Time Synchronization Service

Avid recommends installing the Avid Time Synchronization service on the Capture Server
and that you use the timecode card as the source to set the workgroup time. This allows for
easier troubleshooting should there ever be any differences between the computer’s local
clock and the timecode. It is not required that you use the Avid Time Synchronization
service to synchronize the clocks throughout the workgroup. However, you must install this
service so that the Avid Service Framework applications can be used during troubleshooting
to determine if there is a time synchronization issue. The Avid Service Configuration
application is used to configure the Avid Time Synchronization service.
To configure the Avid Time Synchronization service:

2. In the Directory pane, navigate to and select the Avid Time Synchronization service.
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3. On the Time Synchronization tab, select the Master Mode option.
4. Select the Get Time Sync reference from internal Time Code Reader option,. This
ensures the workgroup time is equal to the timecode used by the ingest devices,
5. (Option) If the site does not want to use the Avid Time Synchronization service as their
time synchronization tool they can select the Set the Local PC clock to match the
Workgroup time and Stop setting if the clock is updated by a different mechanism
settings. These optional settings only work with computers in the same Capture
Workgroup.
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Configuring the Interplay Capture License

Configuring the Capture product license must be accomplished prior to configuring the
channels for use with Capture. After installing the Avid License service, you can configure
the Capture product license, using the Avid Service Configuration application. For more
information about installing the Avid License service, see “Installing Avid License Service”
on page 56.
The Avid Service Configuration application should already be installed on a PC on the same
network, but might not necessarily be installed on the same computer as the Capture
software or the Avid License service.
n A temporary or permanent Capture product license must be applied at this point before
continuing with the installation and setup of the Capture system.
Configuring the Capture product license involves three main tasks:

• Adding the Temporary Capture License
• Generate an Activation File for a Full Capture License
• Add the Permanent Capture License
Adding the Temporary Capture License
To get you started with Avid Interplay Capture, Avid provides you with a Capture temporary
(TEMP) license to use until your get your full Capture license.
To add the temporary license:

1. Save the license file to My Documents on the Capture server.
3. On the Hosts tab, navigate to and select the Avid License Service.
4. Click the Add License File button.
5. In the Add Licenses dialog box, select the license file and click the Add Licenses button.
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Your license file information appears in the Licensing Configuration tab.
6. Click the Apply button above the Licensing Configuration tab.
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n The temporary license Avid provides gives full Capture functionality for thirty (30) days.
Generate an Activation File for a Full Capture License
On systems with redundant configurations, the activation file for a full license must be
generated on the primary server.
To generate an activation file:

1. Open the Service Configuration application.
3. When prompted, enter the system administrator password and click the OK button. If
you have not yet created one, leave the space blank and click OK.
4. On the Allow Unrestricted Security dialog, click Yes.
5. Click the Activate button.
The Activate dialog box opens.
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6. Select the I don’t have a Serial Number and would like to activate manually option and
click the Next button.
The Create an Activation File dialog box opens.
7. Review and edit the required information, as well as contact information, if necessary.
You can also add comments.
n Do not remove any information that is already supplied in the fields.
8. Click the Generate Activation File button to create the .act file and select where you
want to save it on your PC.
9. Zip the file and then e-mail that .zip file to your respective Avid manufacturing site.
Ensure the subject line of the e-mail contains your site name and Capture Activation
File.
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Add the Permanent Capture License
To activate the full license:

1. When you receive your permanent .lic file from Avid, save it to My Documents on the
same Capture Server where the activation file was created.
4. When prompted, enter the system administrator password and click the OK button. If
you have not yet created one, leave the space blank and click OK.
5. On the Allow Unrestricted Security dialog, click Yes.
6. Click the Add License File button.
The Add Licenses dialog box appears.
7. Select the full Capture license file, and click the Add Licenses button.
Your licensing configuration details will appear and replace the temporary license
information.
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9. Restart the Avid License service.
n To verify that an installed service is running, you must use the Avid Workgroup Properties
application.
Configuring Device Services

After the temporary or permanent product license is configured for the Avid Interplay
Capture system, the device services may be installed and configured. Depending on the site
specifications, some or all of the following device services must be installed and configured
for Capture.
• AirSpeed Device Service
• Low-Resolution Encoder Device Service
• AirSpeed Multi Stream Device Service
• VTR Device Service
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AirSpeed Device Service
The AirSpeed device service may not be installed on an AirSpeed so it must be configured
on the Capture Server or on an AirSpeed Device Service Expansion Server. The AirSpeed
Device Service Expansion Server is an optional server that is only required if the site
requires more than 10 AirSpeed ingest channels.
To configure the AirSpeed Device service:

2. On the Hosts tab, navigate to and select the Avid AirSpeed Device Service.
3. On the Device Settings tab, enter the Host name of the AirSpeed.
4. Manually restart the Device service.
Low-Resolution Encoder Device Service
The low-resolution encoder device service package runs on the low-resolution encoder. The
low-resolution device service qualified with Capture is separated from the bootset and is
included in the installers.
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To upload the low-resolution encoder device service:

1. Navigate to the Web page for the low-resolution encoder and click the Configuration
tab.
2. Scroll to the bottom and click the delete button located next to any older device service
that was previously installed.
3. Upload the new device service package by clicking the New button.
4. Select the low-resolution device service from the installers folder included with the
Capture installers. The low-resolution device service file has a .des file extension.
The following is an example of a successfully uploaded package.
5. Restart the low-resolution encoder.
To configure the low-resolution encoder device service:

2. On the Hosts tab, navigate to and select the Avid Interplay™ Low-Res Encode Service.
3. On the Encoder Settings tab, enter the asset manager, asset manager project (database),
username, password for that username, and the Shared Storage Server configured for
your site as shown in the following example.
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n The Enable Avid Interplay CaptureManager setting is only for Avid CaptureManager. Do
not enable this setting. You are installing Avid Interplay Capture.
On the lower portion of the Encoder Settings tab there are tabs representing each
channel. On the Recording tab for each channel are some important settings to
configure.
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4. Mark the check box Always assume dual-ingest mode to enabled dual-ingest.
This allows you to specify a lead time and delay for the end time.
5. Avid recommends setting the lead and delay values to 5 seconds.
6. The check in time should be set to 30 seconds.
AirSpeed Multi Stream Device Service
The AirSpeed Multi Stream Device Service runs on the AirSpeed Multi Stream Server,
which must be installed in the Interplay workgroup. The installer required for Avid Interplay
Capture is bundled with the Capture installers.
To install the AirSpeed Multi Stream Device Service:

1. On the AirSpeed Multi Stream Server, run the
AvidAirSpeedMultiStreamDeviceService.exe setup, which is found in the root of
the Capture installers folder.
n If the site needs to configure an AirSpeed Multi Stream to communicate with both iNEWS
Command and Interplay Capture at the same time, use a version of iNEWS Command and
Interplay Capture that can use the same version of the AirSpeed Multi Stream Device
service.
2. After the Welcome dialog box appears. Click the Next button. The License Agreement
appears.
3. Read the License Agreement, accept the terms, and click the Next button.
4. When the Ready to Install the Program dialog box appears, click the Install button.
5. When the installation is complete, click the Finish button.
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If the Capture servers are in an isolated workgroup, the AirSpeed Multi Stream Device
Service must be configured to join another workgroup. There are two parts to complete
for this type of configuration; the first part is done using the Avid Service Configuration
application and the second part is done using the Avid Workgroup Properties
application.
To configure the AirSpeed Multi Stream Device Service:

2. On the Hosts tab, navigate to and select the AirSpeed Multi Stream Device Service.
3. On the Device Settings tab, enable the second workgroup and enter the name of the
workgroup.
n If you are configuring this Device service for use with both iNEWS Command and Interplay
Capture it does not matter in which order they are configured.
In the following example, Command is the name of the second workgroup. The default
is the Capture workgroup.
4. (Option) if a third workgroup is required, enter the information for that workgroup as
well.
5. Click the Apply button and close the Avid Service Configuration application.
Next, the lookup locators for the workgroup must be added to the workgroup's
properties on the AirSpeed Multi Stream Server. This is done using the Avid Workgroup
Properties application.
6. Open the Avid Workgroup Properties application.
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7. On the Lookup tab, click the Add button under the Workgroup section—the far left
button at the bottom.
The Add Workgroup dialog box opens on top of the Avid Workgroup Properties widow.
8. Enter the name of the Capture workgroup, it is case sensitive, and click the OK button.
The name you entered appears in the Workgroup section of the Avid Workgroup
Properties window. It is important that each workgroup is listed and their lookup
locators be added in Workgroup properties.
9. Click the Add button under the Lookup services section (located above the Apply
button, not the button on the far left).
The add Lookup Service dialog box opens.
10. Enter the fully qualified domain name of the server running the Lookup service for the
Capture workgroup. Leave the port setting and select the Expected check box. then,
click the OK button.
11. Click the OK button on the Workgroup Properties window and close the Workgroup
Properties application.
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12. Click Yes when prompted to restart all services.
Low-Resolution Encoder VMOPTIONS Settings
The low-resolution encoder needs extra time to setup its video signal before starting to
record. If a site is using a low-resolution encoder, Avid recommends setting some
VMOPTIONS to insert delays between the route>cue, and cue>record states. These
VMOPTIONS are applied to all recordings, manual and scheduled, without regard to the
type of channel used for them.
n If there are multiple Capture servers, then these VMOPTIONS must be set on each server.
The VMOPTIONS are stored in a file in the following location:
c:\ProgramFiles(x86)\Avid\Interplaycapture\Service\scheduler\state\conf
ig\workgroup.properties
To set VMOPTIONS to insert delays:

1. Navigate to the following VMOPTIONS locations:
c:\Program Files
(x86)\Avid\Interplaycapture\Service\scheduler\state\config\workgroup.properties
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2. In this file, copy the following three lines (and be sure to include a blank line at the end
of the file)
com.avid.automation.ingest.cue.delayafterroute=3000
com.avid.automation.ingest.record.delayaftercue=3000
com.avid.automation.ingest.recordcontrol.controller.time.TimeConstan
ts.VTR_PREROLL=2500
n The VTRPreroll parameter adjusts how long Capture pre-rolls a VTR prior to batch or quick
recordings. This value is the amount of time the VTR rewinds, not the amount of time on the
tape that is pre-rolled. The 2500 setting puts the VTR into rewind for 2.5 seconds and results
in the tape backing up 5-6 seconds (depending on the VTR deck). Low-resolution encoders
take longer than AirSpeed Multi Stream or AirSpeed to lock to the video signal, so
pre-rolling and playing back stable video for a longer period is necessary only for sites that
use low-resolution encoder's.
These lines insert a 3 second delay between route and cue and another 3 second delay
between cue and record. These additional seconds implement a 6 second delay for manual
recordings but additional time might be required for the devices to setup. Due to the
additional delays, the configuration for the manual start time offset (in the Interplay
Administrator), may be adjusted. The recommended value for sites with these delays would
be 10 seconds (sites without the delays are recommended to use 5 seconds). If the site needs
to adjust this value for any reason, it is configurable.
VTR Device Service
The VTR Device Service is installed on one of the Capture servers and is not redundant. The
service communicates over RS422 so the server on which it is setup must have the a Digi
Serial PCI Card installed. For more information, see “Configuring the Digi Serial Card” on
page 46.
To configure the VTR Device Service:

1. Open the Avid Service Configuration application. The channel indexes automatically
populate with the total number of serial ports available on the server on which the VTR
Device Service located.
2. On the Hosts tab, navigate to and select the Avid VTR Device Service.
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Interplay Administrator Configuration
3. On the Channel & Communication Settings tab, select the COM port next to the channel
index. Set the Bitrate, Stopbits, Databits, and parity to the settings shown in the previous
example.
5. Open Avid Health Monitor application to confirm there is a “live” connection.
n Restarting the device service after new serial port installation is required.

Most of the common Capture administration settings are done from a Capture Settings
plug-in located in the Avid Interplay Administrator. The Interplay Administrator plug-ins
only work on computers on which the plug-in is installed, and those computers must be in
the Capture workgroup. If the plug-in is opened in a workgroup without Capture (For
instance, on a client in the Interplay workgroup.) the settings remain disabled because the
Interplay Capture Server cannot be found.
n The Capture Settings plug-in is used for Capture Settings, Ingest Users, and Ingest
Monitoring.
This section contains information about the following Interplay Administrator configuration
tasks for Interplay Capture:
• Capture Settings Section
• Ingest Users
• Aspect Ratio Fields
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Capture Settings Section

The Capture Settings plug-in is found in the Avid Interplay Administrator in the Capture
Settings section and is used to administer general settings, channels, and channel pools. Also
located in the Capture Settings section are plug-ins for the administration of Capture ingest
users, and ingest monitoring.
To access the Capture Settings plug-in:

t From the Start menu select All Programs > Avid > Avid Interplay Access Utilities>
Avid Interplay Administrator.
t From Interplay Access, select Tools > Open Interplay Administrator
The Avid Interplay Administrator Server Login screen appears.
2. Click the arrow for the server list and select the server name from the list.
3. Enter the Username.
4. Enter the Password and click the Connect button.
The Interplay Administrator window opens.
5. Navigate through the menu options to find the Capture Settings section and the Capture
Settings, Ingest Users, and Ingest Monitoring plug-ins.
The Capture Setting plug-in is comprised of three tabs; General, Channels, and Channel
Pools with which to administer various settings.
General Settings Tab
The Capture Settings plug-in allows you to administer the general settings for the Avid
Interplay Capture system on the General tab.
To configure General Settings:

1. Click the Capture Settings icon.
The Capture Settings plug-in opens displaying the General Settings tab by default.
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2. Configure the following General Settings:

t Maximum clip duration — This setting is the limit Interplay Capture allows a
recording device to record until it is stopped, and a new channel continues the
scheduled recording.
t Show device health in recordings — This setting is how long into the future
device health (such as AirSpeed disk space) affects recordings assigned to that
device.
t Schedule contributes to system health — This setting is how long into the future
schedule health affects overall system health.
t Device clips folder — This setting creates the folder used by Capture in which
AirSpeed, AirSpeed Multi Stream, and Low-Resolution Encoders write their clips.
Capture periodically searches this folder and when a new device clip is found,
creates a new master clip in the Interplay folder requested by the user in the
recording.
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t Delete device clips after — This setting is how long the device clips stay in the
device clips folder. Capture automatically deletes clips from this folder after this
period of time. The media is not deleted though; the media stays associated with the
master clip, which is created in the Interplay folder requested by the user in the
recording.
t Manual Recording start time offset — This setting affects manual recordings
only. This setting changes the start time that is written to the master clip in
Interplay. By default, the offset is 5 seconds.
t Delete schedule meta data —This setting is the amount of time recordings stay in
the Capture schedule database after they finish.
t Delete video clips with schedule meta-data — This setting, when enabled, deletes
clips and all associated media out of Interplay when the recording is purged from
the Capture schedule database.
t Automated routing using router group — This setting is used if you have Router
Control v2.0 or later. Enter the router group name for the route system used with
this Capture system.
Channels Tab
The Capture Settings plug-in allows you to administer the channel settings for the Avid
Interplay Capture system on the Channels tab.
To add channels to the Capture system:

1. Click the Channels tab. This is the tab that allows you to add AirSpeed, AirSpeed Multi
Stream, and Low-Resolution Encoder device channels to the Capture system.
n The Interplay Capture product license must be configured prior to configuring channels for
use with Capture. For more information, see “Configuring the Interplay Capture License”
on page 77.
2. Click the Search button located at the bottom of the tab to Search the workgroup for all
available channels which Capture can use. If the search doesn’t find any channels it
means that something is not correctly configured on the ingest device or that the ingest
device is not running.
n Do not attempt to add channels manually. Do use the Add button for adding channels.
3. After the channel is added, most fields to the right of the Channels table populate with
data about that channel. You may optionally add notes or change the timecode source.
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Channel Pools Tab
The Capture Settings plug-in allows you to administer the channel pool settings for the Avid
Interplay Capture system on the Channel Pools tab. This tab also allows you to enable an
ancillary data track for a channel pool, which can be used to embed data, such as timecode
or closed captioning, in video signals. The following environment is required when using the
ancillary data workflow:
• Interplay Capture v1.0.5 or later (ingest ancillary data)
• Interplay v2.2 or later (manage clips with ancillary data track)
• AirSpeed Multi Stream v 1.5 or later (ingest ancillary data)
• NewsCutterv 9.0 or Media Composer v5.0 or later (edit clips with ancillary data)
For more information about ancillary data, see “Ancillary Data for Channel Pools” on page
97.
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To assign a device channel to a channel pool:

1. Click the Channels Pools tab. This is the tab that allows you to assign device channels to
channel pools for use by the Capture system.
2. To create a new channel pool, click the Add button located at the bottom of the tab.
3. Enter the following information:
t In the Name text box, enter the name for this new channel pool. This is the name
users see displayed in the Capture UI.
t In the Notes text box, enter any notes about this channel pool that you want to
display in the Capture UI.
t In the Shared Storage text box, enter the name of the Avid Shared Storage Server to
which the channels in this channel pool will send media.
t In the Default Mirror Workspace text box, enter the workspace assigned to a
recording when this channel pool is selected. This is the default workspace but this
workspace can be changed on a per recording basis. The default mirror workspace
is used for mirrored channels.
n Avid Interplay Capture can tell devices to which workspace to send media but the device is
required to have write permission to that workspace. If the device does not have write
permission to the workspace, the transfer will fail.
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t In the Default Mirror Workspace text box, enter the workspace assigned to a
recording when this channel pool is selected. This is the default workspace but this
workspace can be changed on a per recording basis. The default mirror workspace
is used for mirrored channels.
4. Click the Add button located on the right side of the Channel Pool tab.
The Add Channels To Pool dialog box appears containing all the channels configured
for the Capture system. This includes the channels listed on the Channels tab.
5. Select the channels to include in the channel pool, and click the OK button.
n Channel pools are limited by device type (AirSpeed, AirSpeed Multi Stream, low-resolution
encoder). There can be only one device type per channel pool.
6. Set the Allocation Warning.This warning alerts the user when the specified number of
channels (or fewer) in the channel pool are available. You can set this warning so the
user is warned earlier, when fewer channels are available in the pool.
7. Set the Audio Tracks. This is a setting for administrators to specify how many audio
tracks there are in the channels inside this channel pool. Ideally, all channels in the
system have the same number of audio tracks. If there is a difference in channels that are
a part of the same recording, when Capture creates its master clip, Capture uses the
highest number of audio tracks to ensure tracks do not get hidden in the master clip.
Ancillary Data for Channel Pools
Using Interplay Administrator you can also enable an ancillary data track for a channel pool,
which can be used to embed data, such as timecode or closed captioning, in video signals.
To enable an ancillary data track for a channel in Interplay Capture:

1. Open the Interplay Administration application.
2. Click the Channel Pools tab.
3. In the Tracks section, click the Enable Ancillary Data Track Check box.
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n The AirSpeed Multi Stream must also be setup to Capture ancillary data (outside of the
Interplay Capture configuration). If ancillary data is enabled in Interplay Capture, but the
AirSpeed Multi Stream does not Capture any ancillary data, then the data track will be
empty when opened in the editor.
To use ancillary timecode for a channel:

1. Open the Interplay Administration application.
2. Click the Channel Pools tab.
3. Select the channel on which you want to use ancillary timecode.
4. In the Timecode Source text box, use the dropdown to select Ancillary Time Code
(ATC).
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n The AirSpeed Multi Stream must also be receiving ancillary timecode. If the AirSpeed Multi
Stream is not receiving ancillary timecode, recordings may fail to record properly.
Ingest Users
Interplay Capture shares its user database with Interplay. All Interplay users can log into
Capture, but they must have permission assigned to them before they can change scheduled
recordings or create new recordings. They must be assigned ingest users permissions.
To configure Ingest Users:

1. Click the Ingest User’s icon.
2. Select a user from the directory tree located on the left side of the window
3. Configure the ingest user permissions for the user.
n The managing recordings (ingest) permission may not be assigned to a user group.
Ingest Monitoring
The Ingest Monitoring icon in the Interplay Administrator is a shortcut which opens the
Capture Monitoring application.
Aspect Ratio Fields
Capture does not automatically add the custom meta data fields for Aspect Ratio to
Interplay. Capture does not add Aspect Ratio meta data to Interplay clips if these fields are
not created. If the site does not use Aspect Ratio, they do not need to create these fields in
Interplay.
There are two Aspect Ratio fields in Interplay:

• AspectRatioName — This field displays “16:9” for example
• AspectRatioCode — This field displays “10” for example. This field may be used by
Assist, Instinct, and Media Composer or NewsCutter to auto change the aspect ratio of
the video monitors.
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To add the Aspect Ratio fields to Interplay:

1. Open Interplay Administrator.
2. Navigate to the Property Layout section.
3. Click the Custom Meta Data tab and enter the names of the two Aspect Ratio fields.
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4 Capture Workstation Installation
The Avid Interplay Capture client software can be installed on workstation computers in the
Interplay workgroup, the Capture workgroup, or the iNEWS Command workgroup. The
Avid Interplay Capture client software may also be installed on the Capture Server. For more
information about installing the Avid Interplay Capture client software on the Capture
Server, see “Capture Client Installation on the Server” on page 59.

• Installing Applications and Services
• Installing Client Software
• Interplay Administrator Plug-in
Installing Applications and Services

The Avid Interplay Capture Workstation requires Avid Service Framework services and
applications. The version of Avid Service Framework that is installed on the client does not
have to be the same version that comes bundled with the Interplay Capture software.
n If you are installing the Interplay Capture client software on an Interplay Capture Server,
see “Capture Client Installation on the Server” on page 59. On the Capture Server, the
Client software is used only for troubleshooting and must not be left open for long periods of
time
To install Avid Service Framework on a workstation:

t Do one of the following:
- If the Capture Workstation is being installed on an Interplay Assist Server that
already has a version of Avid Service Framework installed, there is no need to
upgrade the version of Avid Service Framework to the one that came with the
Interplay Capture software.
- If there is no Avid Service Framework installed on the computer on which the
Interplay Capture Workstation software is to be installed, install the Workstation
service included with the Interplay Capture software and then join the Capture
workgroup.
Installing Client Software

After installing Avid Service Framework on the Capture Workstation computer, you may
install the Capture client software.
To install the client software:

1. Run the AvidInterplayCaptureClientSetup.exe setup, which is found in the root
of the Capture installers folder.
The InstallShield Wizard starts and displays the Welcome screen.
2. Click Next.
The License Agreement appears.
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3. Read the License Agreement, accept the terms, and click Next.
If you do not accept the terms, the installation program will not continue.
n You can print the terms if you want to read them later or keep a copy for your records.
The Destination Folder dialog box opens.
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t Click Change to designate an install directory, and then click Next.
t Accept the default location by clicking Next.
The Setup Type dialog box appears.
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t Accept the default, Complete (recommended), by clicking Next.
t Select Custom to customize the installation and click Next.
The Ready to Install the Program dialog box appears.
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6. Click Next.
The Installing Progress Bar displays while the workstation software is installing.
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Interplay Administrator Plug-in
7. When the installation is complete, click Finish.
n The Capture Workstation allows you to specify the workgroup name during login. When the
Interplay Capture Workstation is started, if the Capture workgroup does not auto-populate
in the list of workgroups to join, it means the Lookup service for the Capture workgroup is
not within broadcast range (usually because the client and server are in different subnets).
In this situation, you are required to add the Lookup service Fully Qualified Domain Name
(FQDN) to the workstation computer. This is accomplished using the Avid Service
Framework application, Workgroup Properties.
Interplay Administrator Plug-in

The Interplay Administrator plug-in does not allow users to select a workgroup in the same
way as the Interplay Capture Workstation. Instead, Interplay Administrator plug-in uses the
workgroup that is set using the Avid Service Framework, Workgroup Properties application
of the individual workstation computer on which it is installed. Only install the Interplay
Administrator plug-in on Capture Workstation computers that are in the Capture workgroup.
For more information about installing the Interplay Administrator plug-in for Capture, see
“Plug-in Installation” on page 58.
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5 Services
The services for Avid Interplay Capture allow you to schedule and perform recordings,
control routing and video devices. Some of the services can be defined as Main
services—those services that make up the core of the Capture system. Other services are
known as Device services—those responsible for controlling devices, such as video servers
or VTRs.
n Some of the Device services used for Capture can be shared with other Avid systems, such as
iNEWS Command.

• Main Interplay Capture Services
• Device Services
• Avid Service Framework Applications & Services
• Time Synchronization
• Redundancy/Failover
• Viewing the Status of Services
• Starting and Stopping Services
5 Services
Main Interplay Capture Services

Main services are vital to the operation of your Capture system. The following are the main
services for Capture:
• Avid Interplay Capture Service
• Avid Interplay Capture Clip Manager Service
• Avid Interplay Shared Storage Service
• Avid Route Engine Service
• Avid Capture Web Service
Avid Interplay Capture Service

This service contains the schedule and record control subsystems. It controls recordings
according to the schedule and user’s directions. It is the source of the Capture system
configuration settings and status information for the Capture applications.This service is
installed on the Capture Server and a single Capture system can have two Capture services
on two servers for redundancy.
Avid Interplay Capture Clip Manager Service

This is a non-redundant service that creates and updates each master clip as corresponding
device clips are checked in. It also updates each master clip with metadata changes made in
Interplay Capture during the recording. This service must be installed on the Interplay
Capture Server and it can be stopped and restarted independently of other Interplay Capture
services.
The Avid Service Configuration application is used to configure the Clip Manager service
catch-up polling.
c This setting must not be changed except under direct supervision of Avid support.
These settings are only to be used in an emergency if master clips, for a period of time
in the recent past, were not created.
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Device Services
The Clip Manager Catch-up Polling Period Seconds setting is the wait time between each
search so that Interplay is not polled too often. The default wait time is 30 seconds. This
setting can be used to speed up or slow down the polling during catch-up polling.
The Clip Manager Number Hours To Rescan setting is the number of hours to rescan. This
tells the Clip Manager service how far back into the past to scan. The most time allowed is
24 hours.
n New recordings do not get clips or updates until after the catch-up period is finished.
The results of the catch-up polling and rescans may be viewed using the Avid Service
Framework, Health Monitor application, in the Clip Monitor Search Data section.
Avid Interplay Shared Storage Service

This service is for monitoring Avid shared storage. It connects to Unity ISIS and provides a
list of available workspaces for Capture. It also provides workspace health. This service is
installed on the Capture Server (the Capture system can have two servers for redundancy).
Avid Route Engine Service

The Avid Route Engine service is an optional service for Capture. It allows Capture to
dynamically route video from sources to destinations. Sources are routed to the destinations,
which may be devices controlled by Capture, such as Avid AirSpeed, Avid AirSpeed Multi
Stream, low-res encoders or VTRs. A single Capture system can have two Route Engine
services, on two servers, for redundancy.
Avid Capture Web Service

The Capture Web service allows access to the Capture API so that a site can integrate their
custom applications with Interplay Capture.It can be installed locally on a Capture server, or
on it’s own server. The Avid Interplay Capture product license does not cover the Web
service so you must have a valid Capture Web service license prior to installing the Capture
Web service. For more information, see Installing Capture Web Service (Remote API).
Device Services
Device services are those services responsible for controlling the ingest and playback
channels on video devices, such as video servers, and VTRs.
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5 Services
Service Name Description
Avid AirSpeed Device service Provides control of a single AirSpeed video server controlling the
ingest and playback channels on the device. One is required for
each AirSpeed and there can be redundant AirSpeed Device
services. It runs on a server, such as a Capture or a dedicated
AirSpeed Device Service Server.
Avid AirSpeed Multi Stream Provides control of a single AirSpeed Multi Stream video server
Device service controlling the ingest and playback channels on the device. One is
required for each AirSpeed Multi Stream, and it runs directly on
the AirSpeed Multi Stream server.
Avid Interplay Low-Res Encode Provides control of a single Low-Res Encoder device controlling
service ingest and playback channels on the device. One is required for
each Low-resolution Encoder device and it runs directly on the
Low-resolution encoder.
VTR Device service This service can control up to 8 VTRs but there is only one VTR
device service for each Capture system. It is used for controlling
the ingest and playback channels on the device. This service is not
redundant.
Avid Service Framework Applications & Services

Capture uses Avid Service Framework applications and services to provide dynamic
discovery and lookup mechanisms, a notification system, a configuration tool, diagnostic
logging and health monitoring. Your system administrator uses these applications and
services to maintain and monitor the performance of your Capture system.
For more information on Avid Service Framework applications and services, see the
Avid Service Framework User’s Guide.
Avid Interplay Capture requires the installation of some Avid Service Framework Support
services. These Support services, installed on any Capture computer that is a member of an
Avid workgroup, are the Service Starter service, Machine Monitor, and the Time
Synchronization services. Although recommended, if the Avid Time Synchronization
service is not used for the time synchronization system, the Interplay workgroup must have
at least one server with this service running on it, and set to Master. This way the workgroup
time is synchronized with whichever system is used by Capture at this site.
n For Capture workstations, you may install the Avid Workstation service, which provides the
functionality of the Machine Monitor, Service Starter and Time Synchronization services.
The Avid Workstation service is not installed on Capture servers.
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Avid Service Framework Applications & Services
Services Description
Avid Service Starter The Avid Service Starter service is responsible for starting all the other
Service Avid Service Framework services on the machine when the machine is
started. It can also be configured to restart any services that stop
unexpectedly.
Avid Machine Monitor This service reports machine information to the Health Monitor, including
disk, memory, network status, and time synchronization. You can also
monitor specific services on that local machine.
Avid Time This service is required to be installed on the Capture servers. If you use
Synchronization NTP or some other method for time synchronization, do not configure this
service to set the clock on the local computer. For more information see,
“Time Synchronization” on page 115.
c Serious problems can occur if more than one service for time
synchronization is installed.
Avid Workstation This service combines the workstation relevant functions of the Avid
Service Service Starter service, Avid Time Synchronization service, and Avid
Machine Monitor service into a single service installed on a computer. The
Workstation Service is mutually exclusive of these other Framework
services. By installing the Avid Workstation Service instead of those
services, the number of service registrations, which the Lookup service
keeps track of within the system, is reduced. It also reduces the amount of
memory used by the Avid Service Framework component.
n Avid Interplay Capture is installed on a computer in an existing Interplay workgroup, the

Lookup, and System Configuration services are not installed on the Capture computers.
Services Description
Lookup Service This service supports other important Avid services used throughout
your Avid environment. It acts as a broker or locator between
services and clients and it is an important communication link
between the Avid Service Framework applications and the other
support services.
License Service This service manages site licenses and can be installed on the
Capture servers if an instance of the service is not already installed
elsewhere in the workgroup.
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5 Services
Services Description (Continued)
System Configuration Service This service is installed within the workgroup and is used to
configure services such as, ASF support services, Avid Route
Engine, and so forth.
The following Avid Interplay Framework applications are required for configuring and
managing and monitoring various aspects of Avid Interplay Capture as well as providing
vital help in troubleshooting integration issues. Avid recommends installing the Avid Health
Monitor, Avid Diagnostics, Avid Service Configuration, and Avid Workgroup Properties
applications on all Capture computers.
Application Description
Avid Health Monitor This application allows you to see the status of Capture and
other Avid services health statistics throughout the workgroup.
Avid recommends installing this application on the same server
on which the Capture service is installed.
Avid Diagnostics This application is used to view Avid log files (.alf) when
troubleshooting. Avid recommends installing this application on
the same computer on which Capture is installed.
Avid Service Configuration This application is used to configure settings and host names for
Avid services in the workgroup. For instance, configuring the
Capture service requires defining certain parameters through the
Avid Service Configuration application. Avid recommends
installing this application on the same computers on which Avid
Interplay Capture is installed.
Avid Workgroup Properties This application provides host specific configuration and control
of services. It allows you to set the workgroup of which the host
and it’s services are members. This application allows you to
enable or disable and start or stop workgroup services. You can
also specify the physical location of the computer, which is
reported to remote software. Avid requires this application to be
installed on all computers in an Avid workgroup.
Avid Monitoring Gateway Service

Avid Monitoring Gateway Service is a support service that does not get installed with the
Avid Service Framework or with Avid Interplay Capture. It is installed using its own
standalone installer. It is used for external monitoring and management systems to acquire
Avid specific monitoring data. This service is monitored and configured using the Avid
Service Framework applications.
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Time Synchronization
Time Synchronization
Avid Interplay Capture is a scheduling application and time synchronization is of critical
importance to the overall health of the Capture system. Capture does not require the use of
any certain type of time synchronization method, such as NTP, Domain, or the Avid Service
Framework (ASF) Time Synchronization service, but it does require that the time
synchronization source be synchronized with the house time being served over LTC or
VITC. It is the responsibility of the site to ensure this requirement is met.
For Capture, there must be one Avid Service Framework (ASF) Time Synchronization
service running as a master in the workgroup that retrieves its time from the time
synchronization source. This is required to set the workgroup time. There are two key
benefits from using this method. This method allows the ASF Machine Monitor and the
Workstation services to report time offsets from this workgroup time and the time
synchronization Master’s workgroup time. It also enables log files to be synchronized to this
workgroup time.
Setting a Time Synchronization Master does not mean clients and other servers are
synchronizing to that server. The Workstation service and the ASF Time Synchronization
service have a local option to disable updating the local clock. For instance, If the site
chooses to use the Domain as their time source for all servers and clients, Interplay Capture
may run the ASF Time Synchronization service as Master, retrieving time from the local
clock, and not updating its own local clock, As shown in the following illustration.
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5 Services
Redundancy/Failover
Avid Interplay Capture operates on a primary/backup basis. There can be only one primary
service. Avid recommends dedicating a computer as a Capture Server. Avid does not support
running the Capture services on a Capture workstation.
If the primary Capture service becomes unavailable, Capture conducts an election, and
promotes the backup Capture service to be a primary Capture service. This new primary
service will remain the primary service. If the previously primary Capture service should
become available again, it becomes the backup service.
Each Capture service runs on a Capture Server. If the Capture Server were to become
unavailable, each backup service within the system would conduct an election and all of the
services on the backup server would then become the primary services. For more
information see, “Monitoring Service Health” on page 132.
If network connectivity to a Capture server is lost, the primary services on that server still
continue to run. However, the backup services on another server become the new primary
services. When the network connection is restored, both the original and new primary
services conduct an election to determine which services have been running the longest.
Service Redundancy
The following table lists services and their redundancy capabilities.
Service Name Redundancy Capabilities
AirSpeed Multi Stream Device This device service is not redundant because it runs on the
Service AirSpeed Multi Stream Server.
Low-resolution Encoder Device This device service is not redundant because it runs on the
Service Low-resolution encoder.
AirSpeed Device services This service is redundant because it does not run on the AirSpeed
Server but on the Capture Server.
Service Starter service, Machine These Avid Service Framework services are computer specific, so
Monitor service, Time no redundancy is required. The Time Synchronization service is
Synchronization service redundant in Master mode only. When the Time Synchronization
service is run in Slave mode it is not a redundant service.
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Viewing the Status of Services
Viewing the Status of Services

Capture uses Avid Workgroup Properties, which is an Avid Service Framework application,
to configure the local machine’s connection to the workgroup, manage starting and stopping
of services and local host operations.
To start Workgroup Properties:

1. Click the Start button and select, All Programs >Avid>Avid Service Framework >Avid
Workgroup Properties.
The Avid Workgroup Properties window opens.
When you start the Workgroup Properties application, the Services tab appears by
default displaying the name of the workgroup, to which this computer belongs, in the
Workgroup text box. Also shown, in the Status text box, is the status of all Avid services
running on the local computer.
The Workgroup Properties application uses colored icons—in combination with
text—on the Services tab to show the status (started and/or enabled) of all Avid services
on the local computer. A user can click the Advanced button to see more information
about the individual services. The icons displayed provide fast, easy identification of the
current status of an Avid service.
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5 Services
Status Icon Description
When all of the enabled Avid components are running on the local computer a green
circle with a check mark in the center is shown next to the Status text box and the
sentence—All enabled services are running—is displayed.
When some but not all of the enabled Avid services are running on the local
computer a caution symbol (yellow triangle with an exclamation mark in the center)
is shown next to the Status text box and the sentence—Some services are enabled but
not running—is displayed.
When none of the enabled Avid components are running on the local computer a red
square is shown next to the Status text box and the sentence—No services are
running—is displayed.
For more information on viewing Avid services using the Workgroup Properties
application, see the Avid Service Framework User’s Guide.
Starting and Stopping Services

The Services tab allows you to edit the workgroup to which the computer belongs, view the
status of all the services running on the local computer, or start, stop, and restart the local
workgroup services.
To stop or start all Avid services in a workgroup:

t From the Services tab in the Avid Workgroup Properties window, click the Start or Stop
button.
To stop, start, enable, or disable specific Avid services:

1. From the Services tab in the Avid Workgroup Properties window, click the Advanced
button.The Advanced button on the Services tab opens the Avid Services dialog box.
This dialog box allows you to stop, start, enable, or disable individual or multiple
services running on the local computer.
The Avid Services dialog box opens.
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Starting and Stopping Services
2. Select a row on which to perform the stop, start, enable, or disable action.
Multiple rows can be selected. The Action buttons are enabled with the Start button
changing to Restart if all of the services are running.
For more information on viewing Avid services using the Workgroup Properties
application, see the Avid Service Framework User’s Guide.
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5 Services
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6 Shared Storage Service Configuration
The Avid Interplay Capture service uses the Avid Interplay Shared Storage service to obtain
a list of the workspaces from the supported shared storage system.

• Overview
• Configuring the Shared Storage Service
• Viewing Shared Storage Service Health
Overview
The Capture service uses the Avid Interplay Shared Storage service to obtain a list of the
workspaces (and their individual health status) from the supported shared storage system.
From this list, the user can see what workspaces are available and choose a workspace to
which recordings may be sent.
When the Capture Server is in the same network subnet as the ISIS system, the Avid
Interplay Shared Storage service automatically detects the Avid Interplay Shared Storage
Server (such as, the ISIS System Director) and adds it to the list of workspaces. If the shared
storage server is not automatically discovered, it can be manually added to the list. If a site
wants to restricted the workspaces which can be used for ingest, those restrictions must be
applied to the user account.
Configuring the Shared Storage Service

The Avid Service Configuration application, which is one of the Avid Service Framework
applications, is used to configure the Avid Interplay Shared Storage Service for use with
Avid Interplay Capture.
To configure the Shared Storage service:

1. Start the Avid Service Configuration application.
2. In the Workgroup Services panel, select the Shared Storage Server, as shown in the
following illustration.
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Viewing Shared Storage Service Health
3. Select the Shared Storage service from the list.

4. Click the Add button.

The Capture service uses the Shared Storage service to keep track of workspaces and their
health from ISIS. If the Capture server is in the same network subnet as the ISIS system, the
Shared Storage service automatically detects the server and adds it to the list of workspaces
If there is a Shared Storage server located outside of the network subnet, It can also be
manually added to the list.
To view Shared Storage service health:

1. Open the Avid Health Monitor.
2. Select the Avid Shared Storage service in the Directory pane.
The Shared Storage information sections are displayed in the Details pane.
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Each of the Information sections for this service displays a colored status icon so you
can tell at a glance if it is in good health or if it is experiencing any issues that might
negatively affect the performance of the service.
3. Click the button corresponding to the information section you want to view. Some
examples are shown in the following.
Some of the information sections, such as the Current Process Information, JVM
Information, and Redundancy Information are commom to all services and always
appear in the details pane
Discovery Status Section

The Discovery Status section contains important information about the workgroup count and
Lookup service.
124
Colored icons are used so you can tell at a glance if the Lookup locator status is configured.
Shared Storage Service Overview Section

The Shared Storage Server Overview section provides basic information about the number
of serverswith which the Shared Storage service is able to communicate.
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<Server Hostname> Section

The <Server Hostname> section contains information about a server with which the the
Shared Storage service can communicate. If there is no server configured to communicate
with the Shared Storage service, this section is not displayed.
To view the <Server Hostname> information:

t Click the <Server Hostname> button.
The section opens.
Colored icons are used so you can tell at a glance if the server numbers are within a
normal range.
In the previous illustration, the server host name is MADISISON. The names Sports,
Satellite4 , and Satellite5 are the names of separate drives to which recorded media can
be sent. The numbers displayed for each drive are the percentages of free space.
The yellow and red colored zones are configurable warning thresholds. If any drive’s
percentage of free space reaches the yellow zone, it causes the whole Shared Storage
service to go into a warning. Likewise, if any drive’s percent free goes into red, the
whole service goes into a critical state. These warning thresholds are configurable.
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To configure a drive’s warning and critical threshold:

1. Click on the name of the drive.
The Range Configuration dialog box opens.
2. Enter the Warning limit percentage.
3. Enter the Critical limit percentage.
4. Chick the OK button.
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7 System Health
Avid Interplay Capture system health can be viewed through the health status icons in the
Capture user interface as well as through the Avid Service Framework Health Monitoring
application.
n Modifying system settings for Avid Interplay Capture requires an Interplay administrator
password.

• Status Bar Icons
• Monitoring Service Health
• Viewing Capture Service Health
• Channel Pool Health
• Device Health
• Workspace Health
• Channel Allocation Health
• Field Validation Health
• License Information
• Viewing Shared Storage Service Health
• Viewing Route Engine Service Health
• Viewing Device Services Health
7 System Health
Status Bar Icons

The Status bar shows connectivity and summary health of the Capture system and
subsystems, including, in the following graphic from left to right, workspace health, record
controller connectivity, data store connectivity, and overall system health.
Health Status
Icon Description
Normal, good health status
Unknown
Warning health status
Critical, failure health status
Record Controller not connected
Data store not connected
The following is an example of the Status bar displaying critical system status.
Record Controller Status Indicator

The record controller is the Capture service sub-service responsible for sending the cue,
record, and stop commands for recordings as well as other various control of recording
tasks.In the Status bar, the record controller icon is gray in color when the record controller
is in a healthy state.
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Status Bar Icons
If the record controller does not start properly, fails for any reason, or an open client looses
connectivity with the record controller, the Status bar record controller icon displays a red
square with a white X over it.
For instance, if the Capture service has stopped running it will cause the record controller
health to go into a bad health state. However, when the Capture service is restarted the
record controller health returns to a normal healthy state.
Data Store Status Indicator

The data store is the Capture service sub-service responsible for storing data locally for
Capture.
n The Capture database is stored in Interplay, but a local copy is also stored and managed in
RAM for quick access by the Capture system.
In the Status bar, the data store icon is gray in color when the record controller is running
and the client is connected.
If the data store does not start properly, fails for any reason, or an open client looses
connectivity with the data store, the Status bar data store icon displays a red square with a
white X over it. This can happen for instance, when the Capture service has stopped running.
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7 System Health
Monitoring Service Health

Avid Service Framework is a common service distribution framework that enables the
configuration and monitoring of Avid services and applications in a small, medium, or large
Avid workgroup. The Avid Health Monitor application is one of the tools you can use to
monitor the health of the Capture components.
Avid Health Monitor

The Avid Health Monitor application allows you to see the status of Capture components
and other Avid services health statistics throughout the workgroup. You can use it to view
the health of the Avid Interplay Shared Storage service as well as the Interplay Capture
service.
To view a service with Health Monitor:

1. Open Avid Health Monitor.
2. Click to select the service in the directory view.
The details pane displays various information sections for the service.
Information, Discovery Status, and Redundancy Information are common to all services
and always appear in the details pane. The following table describes these sections.
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Monitoring Service Health
Information Section Name Description of Information
Current Process Information This section displays, the process ID number, % CPU usage,
handle count, thread count, memory usage, page file usage,
and running time. Status icons are used so you can tell at a
glance if the % CPU usage, handle, and thread counts, are
within normal ranges. “Icon Quick Reference” on page
101For more information about Status icons, see “Icon Quick
Reference” on page 101.
JVM Information The JVM Information section contains important

information about the version of Java Virtual Machine and
Java Runtime Environment the Shared Storage service is
using as well as the computer on which it runs and the
directory location.
Discovery Status The Discovery Status section contains important information

about the workgroup count and Lookup service. Colored
icons are used so you can tell at a glance if the Lookup
locator status is configured. For more information about
Status icons, see “Icon Quick Reference” on page 101.
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7 System Health
Information Section Name Description of Information
Redundancy Information The Redundancy section contains important redundancy

information about the service. When you are running two
copies of the a service, one of the services is primary and the
other one is the backup service. If the primary service goes
off line for some reason, the backup gets elected to primary
and takes over.
• The Redundancy State is either Primary or Backup
• The Redundancy Status is either Idle or Election in
progress.
• During an election, the Redundancy Weight indicates
which service —when neither is the primary—should
win the election and become the primary service. The
service with the higher weight wins the election. If both
services have the same weight then the one that started
first wins the election to primary service. The normal
weight is 10. The weight can be viewed in the Avid
Health Monitor application by selecting the Avid
Interplay Capture Service and clicking the Redundancy
Information section.
• Time of Last Election starts as Never and then changes
after each election.
• Redundancy Group Size tells how many services are
running in the workgroup (1 or 2).
Viewing Capture Service Health

You can view the health of the Capture service and it’s sub services, such as the Record
Controller and the Data Store, using the Avid Health Monitor application.
To view Capture service health:

2. Select the Avid Capture service in the Directory pane.
The Avid Capture service information sections are displayed in the Details pane.
134
Each of the Information sections for this service displays a status icon so you can tell at
a glance if it is in good health or if it is experiencing any issues that might negatively
affect the performance of the service. For more information about Status icons, see
“Icon Quick Reference” on page 101.
3. Click the button corresponding to the information you want to view. Some examples are
shown in the following.
Information, and Redundancy Information are common to all services and always
appear in the details pane. For more information, see “Avid Health Monitor” on page
132.
Database Section
Capture stores its database of user preferences and permissions, channels and channel pools,
recordings, and general Capture system settings in a folder in Interplay. The folder is created
by the administrator in Interplay prior to configuring Capture.The Database information
section contains important process information about the Capture database connection with
Interplay.
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7 System Health
• Server: This is the name of the Interplay server to which Capture writes it’s database and
master clips.
• Database: This is the Interplay database name to which Capture writes it’s database and
master clips.
• Path: This is the Interplay database folder path to where Capture stores it’s database on
Interplay.
• User: This is the Capture system user account with which Capture logs in to Interplay to
write it’s database and master clips.
• Connection: This lets you know if the Capture database is connected to the Interplay
database. If this is a primary Capture service the state must always be Connected. If this
is a backup Capture service the state should be Standby. If the Capture database is not
connected to the Interplay database, the state will be Disconnected. There is a brief
status that reads Connecting when the Capture database is connecting to the Interplay
database after being in a Disconnected state.
• Last Save: This date and time indicates when the Capture database was last successfully
saved to the Interplay database. The Capture database is stored in the local memory
while the Capture service is running. By default, the database is written to the Capture
server’s hard drive every thirty seconds, and every 8 minutes written to Interplay.
• Missed Heartbeat: By default, every thirty seconds the Capture server pings the
Interplay server establishing a heartbeat that lets Capture know the Interplay database is
still running. Missed heartbeats are the concurrent number of pings that are not
acknowledged by the Interplay database. For instance if the Interplay database was
down for 2 minutes, the missed heartbeats would read 4.
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Channels Section
The Channels section shows the unusable channels, which are the number of channels that
are found to be unusable by Capture for ingest. It also shows the allocated channels, which
are the number of channels that are in use by the Capture system.
This section also lists each channel that is either unusable or a
System Data Section

The System Data information section contains important Capture system information. You
can see the total number of recordings including past recordings. Past recordings are saved
in the system for a specified amount of time, which is configured in the Interplay
Administrator. For more information, see .“General Settings Tab” on page 92.
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7 System Health
This section also displays the number of recordings in the next twenty four hours, the total
number of channels, channel pools, and devices.
Ingest System Information Section

The Ingest System Information section displays the ingest system identification number.
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Record Controllers Information Section

The record controller sends commands for recordings and helps Capture recover from any
failure scenarios. Each recording has a record controller.
The Record Controllers information section displays number of record controllers. When
there are active recordings, the details of each record controller are listed. Information
includes recording's Video ID, start and end times, allocated channels, and status of the
allocated channels.
Schedule Information Section

The Schedule information section contains information about the near term schedule health,
the amount of time during which the schedule contributes to system health, and the number
of recordings currently contributing to system health.
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n When a recording results in system health going into either a warning or critical status, the
recording is not listed in the Avid Service Framework, Health Monitor application. To find
the cause or reason for the poor health, the system administrator must first find the
recording in the Capture application, schedule panel.
Channel Pool Health

Channel pools in the Capture system dynamically allocate channels from the selected pools
for a recording, choosing healthy channels over unhealthy ones. The health of a channel pool
can be viewed in two main areas in the Capture Schedule UI. Channel pool health is
indicated in the Channel Pools panel and in the Recording details pane by a warning or
critical icon. The health displayed is that of the worst warning or critical channel health in a
pool. If the channel pool health is good, no icon is displayed in the Capture UI.
The Channel Pools panel displays information about the channel pools, such as the names of
channel pools, administrative notes about each pool in the panel, and the health of each
channel pool.
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Channel Pool Health
The health of a channel pool is also displayed in the table of channel pools in the recording's
detail pane.
The health of individual channels can be viewed using thw Interplay Capture Monitor
application in the Channel Monitor panel, as shown in the following illustration/
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7 System Health
Device Health
Device health refers to the health of a hardware device, such as the health of an ingest
channel or the health of a workspace on a shared storage server.
Ingest channel health is visable in the Capture Monitor application. You can also see the
channel health using the Avid Health Monitor application. When using this application, in
the Directory pane, you select the Avid Interplay Capture service and in the Information
pane, click the Channels section.
n If you select the Ingest System Information section in the Information pane, some health is
displayed but in this section, Capture does not factor all of the health information for the
device service into the health of the channel.
You can view the health of a workspace using the Avid Health Monitor application. When
using this application, in the Directory pane, you select the Avid Interplay Shared Storage
Service.
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Workspace Health
For more information see, “Viewing Shared Storage Service Health” on page 146. You can
also see the health of a worspace displayed in the workspace column of the Capture
recording table in the Schedule Item details panel.
Workspace Health
Workspace health refers to the communication between the Interplay Capture system and the
shared storage server. Good health means the workspace exists and the disk allocation is
within healthy limits.
The health of a workspace is viewed using the Avid Health Monitor application. The
workspace health also displays in the Schedule Item Detail panel for a recording, as shown
in the following illustration, when the “show device health in recordings” system setting is
enabled using the Capture Settings plug-in. For more information see “General Settings
Tab” on page 92.
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7 System Health
The Clock panel also reports when the client’s local time is different than the server’s time.
In the following example, the amount of time difference between the client and the server is
5 or more seconds and the Critical health icon is displayed next to the time on the Clock
panel.
Amount of Time difference Type of warning
0-2 seconds No Warning icon is displayed.
2-5 seconds A Warning health icon is displayed.
5 or more seconds A Critical health icon is displayed.
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Channel Allocation Health
Channel Allocation Health

Channel allocation health displays a warning in the recordings when there are not enough
channels in the pool to cover all of the recordings that are using the same pool during the
same time period. The allocation warning is enabled using the Capture Settings (in Avid
Interplay Administrator) on the Channel Pools tab. For more information see, “Channel
Pools Tab” on page 95.
During a recording, the allocation is healthy for the channel pool used in the recording when
all of the channels requested for the recording are currently allocated to the recording. If a
channel is not available for the recording, a critical or warning health is applied to the
recording.
Field Validation Health

Field validation refers to the information entered in the Schedule Item Details panel for a
recording. For a new recording, it is normal for the recording to fail the field validation if all
of the required fields are not yet filled in. This could also happen to existing recordings after
changes to the system configuration. For instance, the validation rules would change after
enabling or disabling automated routing at your site. Failures in field validation are factored
into the overall health of a recording, which is indicated on the timeline.
License Information
Information about the licensing for the Interplay Capture system is viewed using the Avid
Health Monitor application. Open an instance of the Avid Health Monitor application and
select the Avid Licensing service. The information about Capture licensing is displayed in
the Avid Capture section, as shown in the following:
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7 System Health
Colored icons are used so you can tell at a glance if the licensing is configured. For more
information about Status icons, see “Icon Quick Reference” on page 101.

The Capture service uses the Avid Interplay Shared Storage service to keep track of
workspaces and their health from ISIS.
To view Shared Storage service health:

2. Select the Avid Interplay Shared Storage service in the Directory pane.
The Shared Storage information sections are displayed in the Details pane.
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Each of the Information sections for this service displays a colored status icon so you
can tell at a glance if it is in good health or if it is experiencing any issues that might
negatively affect the performance of the service.
3. Click the button corresponding to the information section you want to view. Some
examples are shown in the following.
Information, and Redundancy Information are common to all services and always
appear in the details pane
Shared Storage Service Overview Section

The Shared Storage Server Overview section provides basic information about the number
of servers with which the Shared Storage service is able to communicate.
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7 System Health
For each connected server, a unique section for that server is provided for health.
<Shared Storage Server Hostname> Section

The <Shared Storage Server Hostname> section contains information about a server with
which the Avid Interplay Shared Storage service can communicate. If there is no server
configured to communicate with the Shared Storage service, this section is not displayed.
To view the <Shared Storage Server Hostname> information:

t Click the <Shared Storage Server Hostname> button.
The section opens.
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Colored icons are used so you can tell at a glance if the server numbers are within a
normal range. For more information about Status icons, see “Icon Quick Reference” on
page 101.
In the previous illustration, the Avid Interplay Shared Storage Server hostname is
MADISISON. The names Sports, News, and Feeds are the names of separate
workspaces to which recorded media can be sent. The numbers displayed for each
workspace are the percentages of free space.
The yellow and red colored zones are configurable warning and critical thresholds. If
any drive’s percentage of free space reaches the yellow zone, it causes the workspace
and the whole Shared Storage service to go into a warning health status. Likewise, if any
drive’s percent free goes into red, the workspaces and the whole service goes into a
critical state. These warning thresholds can be configured
To configure thresholds:
1. Click on the name of the service.
The Range Configuration dialog box opens.
2. Enter the Warning limit percentage.
3. Enter the Critical limit percentage.
4. Chick the OK button.
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7 System Health
Shared Storage Service Configuration

You can view the settings for the Avid Interplay Shared Storage service using the Avid
Service Configuration application. If there is an Avid Interplat Shared Storage Server
located outside of the network subnet, you can add it to the list also by using this application.
To view Shared Storage server settings:

2. Select the Avid Shared Storage service in the Directory pane.
To add an Avid InterplayShared Storage service:

2. Select the Avid Interplay Shared Storage Service in the Directory pane.
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n When the shared storage service and shared storage server (ISIS System Director) are in the
same subnet, the shared storage server automatically appears in this list.
3. Click the Add button

The Input dialog box opens.
4. Enter a name for the new shared storage.

The new name is added to the list.
n All of the workspaces in this list can be used for recordings. However, the system
administrator can restrict ingest to a certain workspace. This is done by ensuring that the
user account, with which the shared storage service logs in, has access to only that
workspace.
n Capture does not give write permissions to an AirSpeed, Avid Multi Stream, or
Low-resolution encoder. The account used to log into the shared storage service, should
share the same permissions as that of the shared storage user accounts for the AirSpeed,
Avid Multi Stream, or Low-resolution encoder. Permission conflicts can result in failed
transfers.
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7 System Health
Viewing Route Engine Service Health

The Avid Route Engine service processes route requests from broadcast news products and
passes them on to the router's system controller using the plug-in, which contains the
appropriate protocol implementation for that particular router type.
The Avid Health Monitor application is used to view the health of the Route Engine service.
To view the Route Engine Service Health

2. Select the Avid Route Engine service in the Directory pane.
The Avid Route Engine information sections are displayed in the Details pane.
3. Click the button corresponding to the information you want to view.
Information, Redundancy Information, and Discovery Status are common to all services
and always appear in the details pane. For more information, see “Avid Health Monitor”
on page 132.
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Viewing Device Services Health
Plug-in Information Section

The Plug-in Information section contains important information about the plug-in name,
manufacturer, and version.
Viewing Device Services Health

Device services are those services responsible for controlling the ingest and playback
channels on video devices, such as video servers, and VTRs. For more information about
Device services used with Avid Interplay Capture, see “Configuring Device Services” on
page 82.
The Avid Health Monitor application is used to view the health of the each of the device
services.
To view the health of a device service:

2. Select the device service in the Directory pane.
The device service information sections are displayed in the Details pane. The Avid
AirSpeed Device Service was selected in the following example.
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7 System Health
3. Click the button corresponding to the information you want to view.
Some of the information sections are common to all services and always appear in the
details pane. For more information, see “Avid Health Monitor” on page 132.
n Other Information sections that may appear will vary depending on which device service is
selected. For instance, different data sets are displayed for AirSpeed, Avid Multi Stream, and
Low-resolution encoders.Refer to the particular device’s administration guide for more
information.
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8 Capture Web Service
The Capture Web service allows access to the Capture API so that a site can integrate their
custom applications with Interplay Capture.

• Installing Capture Web Service (Remote API)
• Redundancy
• Changing the Web Service Port
Installing Capture Web Service (Remote API)

Avid Interplay Capture has Web service that can be installed locally on a Capture server, or
on it’s own server. The Avid Interplay Capture product license does not cover the Web
service so you must have a valid Capture Web service license prior to installing the Capture
Web service.
n Installing the Web service without a valid license results in the service going into an endless
boot loop process. If this happens, Power off the computer during the power on self test
(POST) phase of the boot process.
When installing the Capture Web service on a server, which is not a Capture Server, that
server must first have Avid Service Framework installed on it with the same services the
Interplay Capture Server has installed on it. This server must then join the same Interplay
workgroup to which Interplay Capture belongs.
To Install the Capture Web service:

1. Run the TestCaptureWebClient.exe setup, which is found in the root of the Capture
installers folder.
The InstallShield Wizard starts and displays the Welcome screen.
2. Click Next.
The License Agreement appears.
3. Read the License Agreement, accept the terms, and click Next.
If you do not accept the terms, the installation program will not continue.
n You can print the terms if you want to read them later or keep a copy for your records.
The Custom Setup dialog box appears.
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Installing Capture Web Service (Remote API)
4. Select the Avid Interplay Capture Web Service (and deselect any other services), as
shown in the following illustration.
5. Click Next.
The Avid Interplay Capture Web service installs and no other configuration is required.
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Redundancy
The Capture Web service is not a redundant service. It behaves the same as an Avid Interplay
Capture client workstation to Capture. Multiple instances of the Capture Web service can
run within the workgroup, but they all operate independently of each other and require their
own license.
Changing the Web Service Port

A site can change the port used to access the Capture Web service.
To change the Capture Web service port:

1. Using a text editor, such as WordPad or Notepad, create a Workgroup.Properties file
in the following directory:
C:\Program Files (x86)\Avid\Interplay
Capture\Service\remoteapi\state\config
2. In this file, add the following line:
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Changing the Web Service Port
com.avid.ingest.sdk.webservice.Port=8080
3. In the line you just added, change the “8080” port to the number of the port this site
wants to use instead
4. The C# sample client requires a configuration change to adjust the sample client's Web
reference. In the same folder as the test client .exe is the following file:
TestCaptureWebClient.exe.config
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9 Troubleshooting
The Avid Interplay Capture system offers redundancy in case of failover and a method for
system administrators or users to keep track of issues for the purpose of troubleshooting.
When attempting to troubleshoot any problem, it is best to have the most current version of
the Capture ReadMe available, which is available as a free download on the Avid
Knowledge Base at:
http://www.avid.com/onlineSupport

• Master Clips and Device Clips
• Using the Support Dialog Box
• VTR Media
• VTR Timecode
• Avid Interplay Capture Monitor
• Viewing Details and Clearing Alerts
• Channel Failure
• Starting the Route Monitor
• System Diagnostics Tools
9 Troubleshooting
Master Clips and Device Clips

During a recording, two types of clips are checked into Interplay: device clips and master
clips. Device clips are created by the ingest devices, such as AirSpeed, AirSpeed Multi
Stream, and the Low-resolution encoder. The Interplay Capture master clip is created in the
specified Interplay folder for that recording after Capture detects that a device clip was
created for the recording.
The Interplay Capture master clip automatically associates itself with each device clip for
the recording. For instance, a mirrored multi-resolution recording could have four associated
device clips in the Capture master clip. Capture writes all of the recording’s metadata (such
as, recording name, tape name, video, comments, aspect ratio) to the master clip.
n Editors must always use the Capture master clip for editing or storing metadata and only
use the device clips in the event of a missing master clip.
Using Interplay Access or an editor, when searching for a recently created master clip in
Interplay both the device clip and master clip are visible. Distinguishing between the two
can be difficult because the clip names are the same. Two added criteria to the recent media
search can help distinguish between the two.
• Narrow your search to folders where recordings are saved.
• Search for clips created by the Capture user (The Capture service logs in to Interplay as
a single user – all of the Capture master clips are created by this user. If the user account
is unique to only Capture, the search for recent media created by that user would return
only Capture master clips).
Capture has a global setting to direct where, under the projects folder, device clips are
created. This device clip folder is searched periodically by Capture. When a new or updated
device clip is detected, Capture creates or updates the master clip. For optimal performance,
it is important that no other users or devices are writing clips to this folder or it’s subfolders.
Only ingest devices, under the control of Capture, should be writing their clips to this device
clip folder.
Master Clip Creation

The creation of the master clip happens the first time Capture detects an ingest device clip
for a recording that was checked in to Interplay. Typically, ingest devices are setup to check
into Interplay approximately 30 seconds from the start of the recording. Capture searches
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Using the Support Dialog Box
Interplay in the device clips folder, defined in Interplay for new clips about every 30
seconds. When the first clip is found, the master clip is created in the Interplay folder
specified for the recording.
• For mirrored and multi-resolution recordings, where there are multiple ingest device
clips that are added to the same master clip, the additional device clips are associated
with the same master clip.
• Channel failure and channel failover can result in multiple device clips that are added to
the same master clip.
• Retransfered clips are appended to the original master clip, if that clip still exists in
Interplay. If the original master clip does not exist, a new one is created and the
retransfered clip is associated with the new master clip.
• Multi-cam (multi-source) recordings result in separate master clips for each source
specified in Interplay Capture.
• Segmented recordings (for example: 24 hour recording with 1 hour segments) result in
separate master clips for each segment.
n If the master clip is deleted from Interplay and Capture needs to update something in the
clip, Interplay Capture creates a new master clip in the original folder requested by the
recording’s specified details. In this case, previous data, such as associated clips, are not
restored to the master clip.
Device Clip Updates

Devices, such as AirSpeed, AirSpeed Multi Stream, and Low-resolution encoders each
create their own master clips referred to in Interplay Capture as a device clip. Every time a
device clip is updated, Capture updates the master clip in Interplay. This allows searches for
recent media to return long recordings that are still in progress.
Failed Transfers
Permission conflicts can result in failed transfers. Capture does not give write permissions to
an AirSpeed, Avid Multi Stream, or Low-resolution encoder. The account used to log into
the shared storage service, should share the same permissions as that of the shared storage
user accounts for the AirSpeed, Avid Multi Stream, or Low-resolution encoder.

The Support dialog box is provided for Capture users to log information about any issues
encountered that might require contacting Avid Customer Support.
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9 Troubleshooting
To log support information from Capture:

1. Select Help > Support.
2. Enter a description of the issue in the Support dialog box.
For instance, the following example shows a question about a device service continuing
to record:
3. Click Save.
The Save support zip dialog box appears.
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4. Select the location where you want the zipped file to be saved.
5. Click OK.
The system saves your comments inside a zipped file that also contains other information,
such as system settings and event logs, which enable support personnel to troubleshoot the
issue. This file can then be sent to Avid Customer Support. For more information, see “If
You Need Help” on page 14.
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9 Troubleshooting
Standard Information to Include Regardless of Issue

If you need to contact Avid Customer Support, ensure that you have the following standard
information available regardless of the issue your system may be experiencing.
• The version of Avid Interplay Capture
• The version of Avid Interplay Framework
• The version of Interplay
• The version of ISIS
• The version of Avid Router Control
• Redundant or non-redundant environment
• Type of video channels (Avid Multi Stream, AirSpeed, low-resolution encoder, tape
deck)
• A detailed summary of the problem
• Recent changes to your system
VTR Media
Batch recording has many variables that can effect the success of the recordings. The result
in some scenarios can be media loss. The following are some examples of things that can
cause media loss in Batch recordings.
• The mark-in point of a VTR clip is not found on the tape—In this case, the VTR clip
and all following VTR clips are not created, and the recording ends.
• The mark-out point of a VTR clip is not found on the tape—In this case, the current
VTR clip records to the end of the tape.
• An ingest channel goes offline—The feed recording workflow requests a new channel
and starts it recording as soon as possible. It does not stop the VTR playout and back up
to start again.
• The VTR clip exceeds the max clip duration—Some media may be lost as
segmentation is forced.
• The tape timecode jumps backward during recording more than 5 seconds—The
VTR clip is stopped and the next VTR clip is started.
• The tape timecode jumps forward further than 5 seconds—The VTR clip is stopped
and the next VTR clip started.
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VTR Timecode
VTR Timecode
Where timecode is concerned, there are two aspects to consider for VTR Recording, one is
the timecode on the source VTR and the other is the timecode recorded to the destination
clip.
Source VTR
Batch and Quick recordings are the two different workflow types used for source VTR
recordings During either a Batch or Quick VTR recording, the timecode from the source
VTR is monitored. Capture requires continuous and monotonic (forward advancing)
timecode for VTR recordings. This means while Capture is monitoring timecode on the
source VTR, if a large jump in timecode is detected (either forward or backwards), the clip
currently being recorded is aborted.
n Timecode monitoring is not frame accurate due to this there is a small tolerance of 5 seconds
for timecode jumps.
If the clip was part of a Batch recording Capture attempts to cue the next clip and continue
recording. If the clip was a Quick recording, the recording is aborted. In the event of an
aborted recording, an event log can be reviewed to see what caused the recording to abort.
n For source VTR timecode, discontinuities and/or jumps in timecode can cause a recording to
fail or can cause a failure to locate a clip in a Batch recording, which results in a recording
failure.
For Batch VTR recordings, when Capture is required to Cue a VTR deck to a specific
timecode, as long as the deck continues advancing in the same direction, the cue does not
timeout. After the tape starts cueing in the opposite direction (due to end of tape or timecode
jump), a 30 second timeout period begins, and Capture stops the cue and aborts the
recording, if the 30 second timeout is reached. The event log for the recording indicates a
failure to locate a VTR clip.
For either Batch or Quick VTR recordings, before the tape begins playing, destination
channels must be cued. this cue action has a timeout of 60 seconds. At the 60 second mark, if
no destination channels are available for the recording, the recording is aborted.
n NOTE: During the recording process, if destination channels fail for any reason, normal
Capture channel failover procedures attempt to find another channel in the pool to continue
the recording. Capture does not stop the source VTR and reattempt to record. The user can
decide to do this manually, but it is not an automated decision.
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9 Troubleshooting
Clips From Source VTR Recordings

For timecode recorded on the destination channel, regardless of what the source tape reads
as the timecode, the user may select either the LTC or VITC method of ingest for timecode
on the destination channels. This allows a site to develop a workflow where one of the
methods may have tape timecode and the other has time of day (TOD), or maybe both have
tape timecode, but it may differ depending on what was recorded on the tape.
n Avid recommends using your site’s previously defined workflow strategy for timecode as
labels of LTC and VITC can not be relabeled with their use or function.
There are two main workflows for destination timecode. The workflow used is determined
by the way in which the timecode is delivered; over LTC or both VITC and LTC.
Tape Timecode over VITC and Time of Day (TOD) Timecode over LTC
When tape timecode is delivered over VITC and time of day (TOD) timecode is delivered
over LTC, there is some flexibility as to whether or not to keep timecode that was originally
recorded with the tape's contents, or overwrite the timecode with a new track that is TOD
when the clips are recorded.
n This is the primary workflow when using AirSpeed Multi Stream because it only has one
LTC input, which is shared with all 4 ingest channels.
In this workflow, the administrator could designate VITC as the primary (default) timecode
source for VTR channels. When a user creates a VTR recording, VITC is selected by default
as the timecode source. If this selection is not changed, tape timecode is recorded into the
destination clip. If the user decided they do not want to preserve tape timecode, they could
change from VITC to LTC and record TOD timecode.
Tape Timecode is on VITC and LTC and May Differ
When the tape timecode is delivered over both VITC and LTC the timecodes may or may not
match one and other. This workflow assumes LTC is routed as another level on the router
and that the destination channels can use either VITC or LTC from the source VTR deck.
n Be aware that when using an AirSpeed Multi Stream in this workflow all 4 ingest channels
share only one LTC input.
In this workflow, the administrator can specify the default timecode to be used by the
channel. Usually, the site has a default location for timecode on which it can relay. When
using this workflow, it is far less likely for the user to want to change the timecode source. If
the timecode is broken or wrong on a particular tape, this option allows the user to change
the timecode source to the other timecode source.
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Avid Interplay Capture Monitor

The Avid Interplay Capture Monitor application allows a system administrator to monitor
channels and, in an automated routing configuration, the Avid Route Engine service. The
application is comprised of a menu bar and various panels, which can be arranged and
configured according to your working preferences.
Opening the Monitoring application

You can easily monitor the activities of you your Avid Interplay Capture processes and
routing using the Avid Interplay Capture Monitor application.
To open Avid Capture Monitor:

t If one has been created, click the shortcut icon, for the Monitor application from the
desktop.
t Click the Start button and, select:
All Programs > Avid > Avid Interplay Capture > Avid Interplay
Capture Monitor
The Avid Interplay Capture Monitor login dialog box opens.
2. Enter the required information.
t Select your Interplay workgroup from the drop-down list.
t Select a Capture system from the drop-down list. The Capture Servers running in
your workgroup automatically appear in the list.
n The Interplay Server and Interplay Database names are set up in the Avid Inerplay
Administrator application.
t Enter your User name.

t Enter your Password.
3. Click the Login button.
The Avid Interplay Capture Monitor application opens.
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9 Troubleshooting
Menu bar
The Interplay Capture Monitor application contains a straight forward menu bar to help you
make the most of it’s features.
Status Bar
The Status bar shows connectivity and health of the Capture system and subsystems,
including the Capture service, record controller, and shared storage. For more information,
see “Status Bar” on page 26.
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Customizing the Interplay Capture Monitor Application

The Interplay Capture Monitor application is customizable so it can be configured according
your working preferences.You start with the default configuration and from there decide the
layout of the panels in your workspace. For more information about working with panels,
see “Working with Panels” on page 32.
Router Crosspoints Panel

The Router Crosspoints panel is available in the Avid Interplay Capture Monitor application
and displays information and messages about crosspoints. The cells in the table display the
sources that are routed to the level of a destination.
If the router supports protection and it is enabled, a system administrator can protect (lock)
or unprotect (unlock) routes using the Router Crosspoints panel. For instance, a user may
have protected (locked) a route during a recording so that other users may not access it. If
something goes wrong while recording, the system administrator can unprotect (unlock) the
source video.
Route Protection
The system administrator can protect or unprotect routes with the Router Crosspoints panel.
For more information see, “Starting the Route Monitor” on page 174.
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9 Troubleshooting
Channels Panel
The Channels panel is available in the Interplay Capture Monitor application and displays
information and messages about Channels. The cells in the table display the channels, their
health, transport status, recording information (start time, duration, sources), and the channel
pools to which the channels belong.
Viewing Details and Clearing Alerts

The Alerts panel is available in both the Interplay Capture Schedule and Monitor
applications and provides a list of recent alerts. The panel contains the following information
about the alerts:
• Alert type
• Time of alert
• Title (short summary of the alert)
• Text (optional-Alert information displayed in the lower portion of the panel.)
The types of alerts include:
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Viewing Details and Clearing Alerts
Alert Status Icon Description
Critical
Warning
Delete Protected Information
Succeeded
n The succeeded alert with its check mark icon will only appear as a follow-up to previously
reported warnings and critical alerts.
Each alert appears along with a timestamp for when the alert was issued.
If the summary shown in the alert’s title column extends beyond the size of the panel, resize
the panel or mouse over the alert to view the entire title in a tooltip. A user can also select
any alert and view additional details as well as clear alerts from the list.
To view details, do one of the following:

t Select an alert and view the details below the list area.
t Right-click on an alert to view details specific to that alert in a Diagnostics dialog box.
To clear alerts:
t Right-click and select Clear Alerts.
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9 Troubleshooting
Channel Failure
There are three channel failure scenarios.
• Ingest channel fails to start on time – When this happens, the master clip shows a
MEDIA OFFLINE state in the editor, from the expected start of the recording up to the
time an ingest channel started recording. Interplay Access reports the master clip as
PARTIALLY ONLINE.
• Ingest channel fails in the middle of a recording and recovered before the end of the
recording – When this happens, the master clip shows a MEDIA OFFLINE state in the
editor, between the time the ingest channel failed, and when the channel recovered to
continue the recording. Interplay Access reports the master clip as PARTIALLY
ONLINE.
• Ingest channel fails before the recording ended and never recovered – When this
happens, the master clip shows a MEDIA OFFLINE state at the point of the failure
through the end of the recording. Interplay Access reports the master clip as
PARTIALLY ONLINE.
Channel Failover
Channel pools and automated routing make channel failover possible, if needed, during a
recording. If a channel fails part way through a recording, with the help of automated
routing, Capture can switch to another channel in the pool and continue the recording,
(generally in less than 2 seconds) with minimum loss of media. When this happens, the
ingested device clip is associated with the same master clip and the master clip shows a
MEDIA OFFLINE state in the editor between the time the ingest channel failed, and when
the new channel started and continued the recording. Interplay Access reports the master clip
as PARTIALLY ONLINE.
Starting the Route Monitor

Avid Route Monitor is an Avid Router Control application which provides status
information about source and destination route paths. If the router supports it, a system
administrator can also protect (lock) and unprotect (unlock) routes using the Avid Route
Monitor.
n See the Avid Router Control Installation and Configuration Guide for information about
Avid Router Control.
174
Starting the Route Monitor
To start Avid Route Monitor:

1. Click the Start button and select All Programs > Avid > Router Control> Avid
Route Monitor.
The Select Workgroup dialog box appears.
2. Select the workgroup name.

As shown in the following illustration, when the Avid Route Engine Crosspoints
Monitor window opens, along with the window’s name, the title bar displays the router
group name and the host in the workgroup to which the Route Engine service belongs.
n The first time that the Route Monitor is started, the Router Group must be selected in the
Avid Route Engine Crosspoints Monitor window from the Edit menu. Doing this enables the
Route Monitor automatically select this Router Group on subsequent startups.
The Route Monitor window displays information in two panels. The upper Information
panel shows information about the crosspoints and the lower Message panel shows
messages about the actions of the Avid Route Engine service. The information and
messages are continually refreshed while the session is open.
175
9 Troubleshooting
If the router supports protection and it is enabled, a system administrator can protect
(lock) and unprotect (unlock) routes using the Avid Route Monitor. For instance, a user
may have protected (locked) a route during a recording so that other users may not
access it. If something goes wrong while recording, the system administrator can
unprotect (unlock) the source video using the Avid Route Monitor so that the route is
available for others to use.
System Diagnostics Tools

Avid may request that you use the System Diagnostics Tools (previously known as Collect
Tool) to collect configuration and usage data from your Avid Interplay platform in order to
diagnose concerns that you may have with your system. Though similar in name, this is
different from the Avid Diagnostics application found in the Avid Service Framework
product line. Avid recommends using System Diagnostics Tools only under the direction of
Avid personnel.
n This tool is only available for use via Avid personnel.
176
ABCDEFGHIJKLMNOPQRSTUVWXYZ Index
Index
A Interplay Administrator plug-in settings 91

plug-in settings 92
About Capture panels 24 preparing the server operating system 34
Alerts service health 134
types 172 services installation 57
viewing 172 settings 92
window 172 system architecture and workflow 18
Ancillary system overview 18
data 97 Channel
data track 95 adding a device channel 94
timecode 95, 97 adding channels 94
Architecture and workflow administration 94
Capture system 18 allocation health 145
Aspect ratio fields 99 channel pool administration 95
Avid channel pool health 140
license service installation 56 failover 174
machine monitor service 116 failure 174
online support 14 Channel pool
service starter service 116 ancillary data 97
system diagnostics tools Channels panel
collect tool 176 Interplay Capture Monitor 172
time synchronization service 116 Checklist
Avid Service Framework 117 prior to installation 33
for the Workstation 102, 156 Clip manager service
installation 54 Interplay notifications 66
non-redundant services 116 Collect tool
Avid services avid system diagnostics tools 176
dialog box 118 Configure
ingest users 99
C Customer support
logging support issues 163
Capture
channel pool settings 92
database 59, 59
D
general settings 92 Data store status 131
installing a client Database
on the server 59 capture 59
177
Index ABCDEFGHIJKLMNOPQRSTUVWXYZ
Device I
clip updating 163
health 142 Ingest system information 138
viewing service health 153 Ingest users
Device service 111 configure 99
AirSpeed device service configuration 83 Installation
AirSpeed Multi Stream 86 Capture admin plug-in 58
Avid AirSpeed Device service 112 Capture Client on the server 59
Avid AirSpeed Multi Stream Device service 112 Router Control 59
Avid Low-Res Encoder 112 Installing
configuration 82 Avid License Service 56
description 116 Avid Service Framework 54
health 153 Capture services 57
low-resolution encoder 83 Interplay Administrator
VTR 90 Capture settings 92
VTR device service 112 Capture settings plugin 91
Dialog box Interplay Capture Monitor
Avid services 118 application 169
Digi serial PCI card 46 channels panel 172
Interplay Engine
notifications 66
F Interplay notifications
Failover 116 clip manager service 66
Failure transfer 163
Field valadation L
health 145
Framework applications License
Avid Health Monitor 112 activation file 79
Avid Service Configuration 112 configuration 77
Avid Workgroup Properties 112 information 145
permanent 81
temporary 77
H Logging support information 28
Hardware requirements 32 Low-resolution encoder
Health VMOPTION settings 89
capture service 134
channel allocation 145 M
channel pool 140
device 142 Media loss
device service 153 vtr 166
field validation 145 Monitor
route engine service 152 assign an external monitor to a recording 73
shared storage service 146 Interplay Capture Monitor 169
workspace 143
N
Network
178
ABCDEFGHIJKLMNOPQRSTUVWXYZ Index
AirSpeed Multi Stream 38 first source to default source monitor 74

configuration 34 Route comfidence monitoring 69
teaming 34, 38 Route engine service
Notifications health 152
interplay Engine 66 Route Monitor 174
customizing procedures 171
procedures for starting 174
O Router Control
Online support 14 installation 59
Routing
manually route a source to an external monitor 71
P
Panel S
about Capture panels 24
channels 172 Server
router crosspoints 171 Installation checklist 53
Plug-in Service health
installation 58 viewing 132
Polling Services
clip manager catch-up period seconds 110 applications for the workstation 102, 156
Procedures Avid Capture service 110
add the permanent license 81 Avid Capture Web service 111
add the temporary license 77 Avid Interplay Capture Clip Manager service 110
clearing alerts 172 Avid Interplay Capture service 110
configure capture license 77 Avid Interplay Clip Manager service 110
customizing the monitoring application 171 Avid Interplay Shared Storage service 111
enable or disable Avid services 118 Avid License Service 112
generate an activation file 79 Avid Lookup Service 112
log support information 164 Avid Machine Monitor 112
logging support information 28, 163 Avid Route Engine service 110, 111
opening the monitoring application 169 Avid Service Framework on the Workstation 102,
route protection 171, 174 156
start Interplay Workgroup Properties 117 Avid Service Framework services 112
starting route monitor 174 Avid Service Starter Service 112
stop or start Avid services 118 Avid Shared Storage service 110
troubleshooting 161 Avid System Configuration Service 112
viewing alerts 172 Avid Time Synchronization 112
viewing device service health 153 Avid Workstation Service 112
viewing service health 132 clip manager number hours to rescan 110
viewing service status using Avid Workgroup defined 109
Properties 117 device 111
for the workstation 102, 156
health 132
R non-redundant 116, 116
Record controller status 130 starting and stopping 118
Redundancy 116 types of 110
Route Shared storage
179
Index ABCDEFGHIJKLMNOPQRSTUVWXYZ
service health 146 source timecode 167

user account permissions 163 timecode 167
Starting
Interplay Workgroup Properties 117
services 118
W
Status bar 130 Workgroup Properties application 117
Support information Avid Service Framework 117
logging procedures 163 Workspace
System health 143
features 19 Workstation
System health 129 admin plug-in 107, 158
installing 102
T
Temporary capture license 77
Time synchronizaton
configuration 75
Timecode card
Adrieanne 38
installing in AS3000 38
installing in SR2500 38
Transfer failure 163
Troubleshooting 14
information to send Avid 166
logging support issues 163
procedures 161
U
Updating
device clip 163
User
interface 22
shared storage account permissions 163
V
VTR
Channel configuration 51
COM port verification 51
destination timecode 168
media loss 166
PCI and Port Server setup 45
Port Server installation 47
Port Serverconfiguration 47
Serial device access 48
setup 45
180
Avid Technical Support (USA) Product Information
75 Network Drive Visit the Online Support Center at For company and product information,
Burlington, MA 01803-2756 USA www.avid.com/support visit us on the web at www.avid.com

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Avid® Interplay® Capture

Installation and Administration Guide

The following disclaimer is required by Apple Computer, Inc.:

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Copyright (C) 1989, 1991 by Jef Poskanzer.

Copyright 1995, Trinity College Computing Center. Written by David Chappell.

Copyright 1996 Daniel Dardailler.

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Using This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Congratulations on your purchase of Avid Interplay Capture. Avid Interplay Capture is a

Symbols and Conventions

Symbol or Convention Meaning or Action

n A note provides important related information, reminders,

w A warning describes an action that could cause you physical harm.

> This symbol indicates menu commands (and subcommands) in the

This symbol indicates a single-step procedure. Multiple arrows in a list

If You Need Help

4. Visit the online Knowledge Base at www.avid.com/onlinesupport. Online services are

Avid Training Services

For information on courses/schedules, training centers, certifications, courseware, and

This chapter contains the following main sections:

Architecture and Workflow

Feature (Continued) Description (Continued)

Multi-Source Recordings Multi-source, sometimes referred to as Multi-cam, can be enabled, per

Feature (Continued) Description (Continued)

Feature (Continued) Description (Continued)

The User Interface

File New Ctrl+N Opens the Schedule Item Detail panel.

Save Ctrl+S Saves changes to the currently selected

Save as Template Saves this recording as a template to use for

Exit Closes the Capture application.

View Alerts Ctrl+Shift+A Displays the Alerts panel.

Calendar Ctrl+Shift+D Displays the Calendar panel.

Clock Ctrl+Shift+K Displays the Clock panel.

Favorites Ctrl+Shift+F Displays the Favorites panel.

Interplay Ctrl+Shift+I Displays the Interplay directory panel.

Schedule Ctrl+Shift+T Displays the Schedule timeline panel.

VTR Session Displays the VTR Session panel.

Sources Ctrl+Shift+R Displays the Sources panel.

Channel Pools Ctrl+Shift+P Displays the Channel Pools panel.

Control Ctrl+Shift+C Displays the Control panel.

VTR Sources Displays the VTR Sources panel.

Status Bar Displays the Status Bar.

Schedule Application Submenu

Tools Options Opens the Options dialog box. These

Help Help Displays the help system.

Diagnostics Displays the Diagnostics panel.

Support Opens the Support dialog box.

About Display information about Avid Capture.

File Exit Closes the Capture application.

View Alerts Displays the Alerts panel.