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Course Objectives:
The course is oriented to familiarize the students with fundamentals of Production and Operations Management, and tools and techniques used in taking
decisions in operating and controlling the Production and Service Industries. Further this course will familiarize the students with Quality Management and
Current Quality Tools used in Production and Service Industries.
Prerequisites:
The student should have prerequisite knowledge of ‘foundation of management’, business mathematics, basic statistics, and an elementary industrial set up.
Course Contents/Syllabus:
Weightage (%)
Module I: Overview of Production and Operation Management 10% Weightage
Descriptors/Topics
Brief history of Production and Operation Management, The Service Revolution, Definition,
Factors Affecting Operations Management,
Role- Scope and Function of Production and Operation Management,
Criteria of Performance for the Production and Operation Management,
Effect of Growth of Service Sector on Operations Management
Module II: Demand Forecasting 20% Weightage
Descriptors/Topics
Qualitative Forecasting Methods (Educated Guess, Consensus, Delphi Method, Historical Analogy, Market Research),
Quantitative Forecasting (Linear Regression, Moving Average, Weighted Moving Average, Exponential Smoothing with
Numerical).
Module III: Facility Location and Facility Layout 15% Weightage
Descriptors/Topics
Facility Location
Module V: Inventory Management, Supply Chain Management & Logistics Management 20% Weightage
Descriptors/Topics
Inventory Management: Basic Concepts of Inventory Management, Lead time, Safety Stock, Elements of Inventory Costs,
ABC Analysis, Basic EOQ model
Just in time system
Basic concepts of supply chain management
Basic Concepts of Logistics Management
Module V1 Foundations of Quality 20% Weightage
Descriptors/Topics
Foundations of Quality,
Introduction to TQM
Concepts of Statistical Quality Control.
X (Bar), R chart; c Chart, p Chart – with Numerical.
Introduction of Acceptance Sampling, – No Numerical
Concepts of Kaizen, 5S, ISO standards and 6-Sigma,
Guest lecture on issues in operations management by industry expert.
Discussion on industry-based operation management techniques.
100% NA
Text:
Buffa, E.S, Sarin RK,2008, Modern Production/ Operations Management, John Wiley & Sons
References: