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730 CORPORATE GOVERNANCE

Blackwell Publishing Ltd.Oxford, UK


CORGCorporate Governance: An International
Review0964-8410Blackwell Publishing Ltd. 2005
November 2005136730738Original Articles
CORPORATE GOVERNANCE AND BUSINESS ETHICS
CORPORATE GOVERNANCE

Corporate Governance and Business


Ethics: insights from the strategic
planning experience*
Ingrid Bonn** and Josie Fisher

In this paper we develop an integrated approach towards corporate governance and business
ethics. Our central argument is that organisations can learn from the development of strategic
planning in the 1970s and 1980s. We identify three weaknesses – a bureaucratic and formalised
approach, lack of implementation and lack of integration throughout the organisation – which
were prevalent in strategic planning in the past and which are potentially just as problematic
for an integrated corporate governance approach to business ethics. We suggest ways these
weaknesses might be avoided and provide questions for boards of directors to consider when
integrating ethical concerns into their organisations’ corporate governance structures.

Keywords: Corporate governance, business ethics, strategic planning

Introduction corporate social responsibility and business


ethics in addition to ensuring that regulatory
orporate governance is concerned with
C the processes by which organisations are
directed, controlled and held accountable
responsibilities are fulfilled.
Over the past decade, there has been an
increased interest in corporate governance.
(Australian Standard AS8000, 2003). It deals This can partly be attributed to a rising num-
with the rights and responsibilities of an ber of corporate crises and failures. Events
organisation’s board, its management, share- such as the Exxon Valdez disaster, where an
holders and other stakeholders (OECD, 2004) entire ecosystem was threatened, or the
and requires balancing their interests with the Ford Pinto scandal (where the organisation
economic goals of the organisation as well as decided to put profit ahead of human safety
the interests of society as a whole. Sir Adrian by not recalling cars despite their known
Cadbury (2000) made this point very clear: defects) have sparked discussions about the
Corporate Governance is concerned with hold- role of large corporations in society and
ing the balance between economic and social raised questions about their ethical stan-
goals and between individual and communal dards, management decisions and corporate
goals. The corporate governance framework is governance practices (Kiel and Nicholson,
*An earlier version of this
there to encourage the efficient use of resources 2003). Corporate failures such as Enron and
paper was presented at the WorldCom in the United States and HIH
2004 Australian and New and equally to require accountability for the
Zealand Academy of Manage- stewardship of those resources. The aim is to Insurance, Ansett and Pan Pharmaceuticals in
ment Conference, Dunedin,
align as nearly as possible the interests of indi- Australia have raised concerns over the effec-
New Zealand.
**Address for correspondence: viduals, corporations and society. tiveness of corporate governance and corpo-
Graduate School of Manage- rate accountability.
ment, Griffith University, PMB Cadbury’s definition suggests that corporate The above examples of corporate failures
50 Gold Coast Mail Centre,
Queensland 9726, Australia. governance is an overarching concept with and managerial misconduct highlight the
E-mail: I.Bonn@griffith.edu.au implications for an organisation’s approach to need for organisations to pay more attention

© Blackwell Publishing Ltd 2005. 9600 Garsington Road, Oxford,


Volume 13 Number 6 November 2005 OX4 2DQ, UK and 350 Main Street, Malden, MA 02148, USA.
CORPORATE GOVERNANCE AND BUSINESS ETHICS 731

to corporate governance practices. In this norms that society expects business to follow”
paper we focus on how organisations can (Carroll, 1999, p. 283). Society expects busi-
address concerns about corporate social nesses to make a profit and obey the law and,
responsibility and, particularly, business in addition, to behave in certain ways and
ethics in their corporate governance struc- conform to the ethical norms of society.
tures, and how they can encourage high These behaviours and practices go beyond
standards of ethical behaviour throughout the requirements of the law, and seem to be
their organisations. We first discuss the constantly expanding (Carroll, 1999).
relationship between corporate social respon- The relationship between corporate social
sibility, business ethics and corporate gover- responsibility and business ethics can be char-
nance. We then draw an analogy between the acterised in various ways. Carroll’s “Pyramid
approach towards strategic planning in the of Corporate Social Responsibility” (1991, p.
1970s and early 1980s and the approach 42), one of the most widely cited approaches,
towards corporate governance and business identifies four dimensions of corporate social
ethics at present. We argue that there are les- responsibility: economic, legal, ethical and
sons to be learnt from the development of stra- philanthropic (or discretionary). More re-
tegic planning that can be used to provide cently, Schwartz and Carroll (2003) pro-
guidance for an integrated corporate gover- posed a three domain account of corporate
nance approach that incorporates principles social responsibility. These domains are con-
relating to ethical conduct. We identify three sistent with the earlier model except that
areas of potential weakness in incorporating philanthropy is no longer a discrete category.
business ethics into corporate governance that The domains are represented by a Venn dia-
were also evident in the development of stra- gram with the overlapping circles represent-
tegic planning, namely (1) a bureaucratic and ing economic, legal and ethical responsibilities
formalised approach, (2) lack of implementa- resulting in seven combinations. In both
tion and (3) lack of integration throughout the models, ethics is one aspect of the corporate
organisation. We discuss the ways strategic social responsibilities of business.
planning has overcome these areas of weak- As pointed out above, corporate governance
ness and suggest how corporate governance is concerned with the processes by which
can deal with them. We then provide a number organisations are directed, controlled and held
of questions that can guide boards of directors accountable and requires balancing the inter-
when integrating ethical concerns into their ests of various stakeholders and society as a
organisation’s corporate governance structure whole with the economic goals of the organ-
and evaluating their success in doing so. isation. While corporate governance is con-
cerned with all of the dimensions of corporate
social responsibility identified above, it is the
way that ethics is dealt with at the governance
Corporate social responsibility, level that is the focus of this paper. In other
business ethics and corporate words, we focus on organisational approaches
governance to ethics at the level of corporate governance.

It is widely claimed that businesses have obli-


gations that go beyond profit maximisation
and that businesses should make a positive Corporate governance principles and
contribution to society (see for example, business ethics
Boatright, 2003; Carroll, 1999; Fisher, 2004;
Robbins et al., 2003; Shaw and Barry, 2004). The need for organisations to make explicit the
Corporate social responsibility, according to behaviour expected from board members is
Epstein, “relates primarily to achieving out- widely recognised. For example, the Austra-
comes from organizational decisions concern- lian Stock Exchange (ASX) Corporate Gover-
ing specific issues or problems which (by some nance Council advises organisations to
normative standard) have beneficial rather “clarify the standards of ethical behaviour
than adverse effects upon pertinent corporate required of company directors and key
stakeholders” (1987, p. 104). It involves executives . . . and encourage the observance
“bringing corporate behavior up to a level of those standards” (2003, p. 25). The ASX rec-
where it is congruent with the prevailing ommends establishing a code of conduct that
social norms, values, and expectations” (Sethi identifies practices for directors, the CEO and
quoted in Boatright, 2003, p. 374). Corporate other key executives necessary to preserve the
social responsibility encompasses those expec- ethical reputation and integrity of the com-
tations society has of organisations at a given pany and that outlines the responsibility of
point in time. They are “the behaviors and individuals to report unethical practices. The

© Blackwell Publishing Ltd 2005 Volume 13 Number 6 November 2005


732 CORPORATE GOVERNANCE

ASX also suggests a number of areas with and observes the recommendations of the Cor-
which a code of conduct should deal: conflicts porate Governance Council of the Australian
of interest, corporate opportunities, confi- Stock Exchange Limited”. However, in April
dentiality, fair dealing, protection of and 2003 the Australian medicines watchdog, the
proper use of the organisation’s assets, com- Therapeutic Goods Administration (TGA),
pliance with laws and regulations, and en- suspended the licence held by Pan Pharma-
couraging the reporting of unlawful/unethical ceuticals to manufacture medicines after TGA
behaviour (ASX, 2003). inspectors found serious deficiencies and fail-
Similar guidelines for corporate governance ures in the company’s manufacturing and
have also been developed by the OECD, the quality control procedures, including the sys-
Higgs report in the United Kingdom, the New tematic and deliberate manipulation of quality
York Stock Exchange (NYSE) and the Council control test data, substitution of ingredients
of Standards Australia. The Higgs report, for and substandard manufacturing processes.
example, states that “[t]he board should set The Expert Advisory Committee which re-
the company’s values and standards and viewed the audit reports advised the TGA
ensure that its obligations to its shareholders that the failures in manufacturing practices
and others are understood and met” (2003, p. were so bad that they created immediate risks
21). The report further outlines the personal of death, serious injury or serious illness and
attributes that should be possessed by non- that no confidence could be placed in the
executive directors: “First and foremost, integ- quality of any products manufactured by Pan
rity, probity and high ethical standards are a Pharmaceuticals. This led to the biggest pro-
prerequisite for all directors” (p. 29). duct recall in Australia’s history and the com-
In addition to making board expectations pany went into liquidation in September 2003
explicit, there is also a recognised need for (Australian Consumers’ Association, 2003;
companies to provide information relating to Therapeutic Goods Administration, 2003).
expected behaviour to all employees. The As the example of Pan Pharmaceuticals
Investment and Financial Services Association demonstrates, accepting and observing the
Limited (IFSA) Guideline 17 (2003, p. 36), for recommendations of the Corporate Gover-
example, recommends the adoption of a com- nance Council is not enough to ensure ethical
pany code of ethics. The NYSE Rule 10 states: behaviour throughout the organisation. In the
“Listed companies must adopt and disclose a next sections we discuss what organisations
code of business conduct and ethics for direc- can do to move beyond mere compliance with
tors, officers and employees . . .” (2003, p. 15). corporate governance principles in order to
The ASX (2003) identifies ten corporate gover- develop an integrated approach towards cor-
nance principles, two of which are of interest porate governance and business ethics that
here because they clearly refer to ethics – Prin- encourages high standards of ethical be-
ciple 3: Promote ethical and responsible haviour throughout the organisation. We
decision-making and Principle 10: Recognise approach this task by drawing an analogy
the legitimate interests of stakeholders. One between the approach towards strategic
obvious way for a board to respond to these planning in the 1970s and 1980s and business
principles is to introduce a code of conduct/ ethics at present. We believe it is appropriate
ethics for all employees in addition to a code to draw such an analogy for three main rea-
that focuses on the board and top executives. sons. First, strategic planning can be regarded
The above recommendations suggest that as an on-going process by which senior man-
an organisation’s approach to ethics must agers identify objectives and choose a set of
have its foundation in its corporate gover- strategies for the organisation. This process
nance framework. However, we argue that requires input from middle managers as well
this is just the first step. Pan Pharmaceuticals as employees at the operating level (Floyd and
Limited, an Australian publicly listed com- Wooldridge, 2000). Similarly, a commitment to
pany, is an example of an organisation that business ethics involves establishing policies
despite meeting its corporate governance and processes that identify and support the
requirements was forced into receivership ethical objectives of the organisation. This pro-
because of its unethical behaviour. Pan cess also requires continuous input from all
Pharmaceuticals was Australia’s largest con- levels within the organisation (Ferrell et al.,
tract manufacturer of complementary medi- 2000; Schermerhorn, 2002).
cines such as herbal, vitamin, mineral and Second, strategic planning is goal-oriented
nutritional supplements. They also manufac- and encourages a medium- to long-term per-
tured some over-the-counter medicines, in- spective of what an organisation wants to
cluding pain relievers and cold and flu achieve (Hill et al., 2004). Likewise, the identi-
preparations. In its 2002 annual report, Pan fication and adoption of ethical principles has
Pharmaceuticals stated that the board “accepts the purpose of encouraging certain kinds of

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CORPORATE GOVERNANCE AND BUSINESS ETHICS 733

behaviours and outcomes, is regarded as posi- on analysis and formalisation left little room
tive for business in the long-term (Grace and for flexibility, creativity and strategic insight
Cohen, 2005) and, together with other corpo- (Mintzberg, 1994b).
rate governance principles, can drive business During the past two decades organisations
performance (KPMG, 2003). Third, strategic have tried to improve the flexibility of their
planning requires cross-sectional communica- planning systems and to rely less on rules
tion and cooperation and serves an important and regulations. Wilson (1994) argued that
integrative function within the organisation strategic planning has moved towards an
(Viljoen and Dann, 2000). In exactly the same executive-driven activity, which balances
way, a commitment to business ethics requires “hard” quantitative and “soft” judgemental
the engagement of everyone in the organisa- tools and approaches. Bonn and Christo-
tion (Grace and Cohen, 2005) and involves doulou (1996) found that greater flexibility
identifying shared values and objectives in the planning system was reflected in the
towards which the entire organisation works. changing role of informal planning. Informal
Building upon these similarities, we argue planning discussions were seen as impor-
that there are lessons to be learnt from the tant for improving the quality of strategic
development of strategic planning that can be thinking in the organisation and helped the
used to provide guidance for an integrated participants in strategy meetings to focus on
corporate governance approach that incorpo- issues of strategic importance.
rates principles relating to ethical conduct. There is a similar risk that the current focus
on compliance with corporate governance
guidelines could lead organisations to focus
Strategic planning and on formalisation and “box ticking”, replicating
business ethics the experience with strategic planning. The
various corporate governance guidelines that
When the concept of strategic planning was have been developed suggest that organisa-
developed around 1965, many large organisa- tions actively set boundaries for business
tions embraced it as a formal technique and activities and clarify the expected standards of
established elaborate strategic planning sys- behaviour for their boards of directors, senior
tems. The notion of strategic planning, accord- managers and employees. Such policies “pro-
ing to Mintzberg (1994a), became a virtual vide guidance to personnel to help them
obsession within a decade. However, by the recognize and deal with ethical issues, pro-
early 1980s there was widespread disenchant- vide mechanisms to report unethical conduct,
ment with the planning activities from the and help to foster a culture of honesty and
previous decade. The main problems with accountability” (NYSE, 2003, p. 15). One re-
strategic planning were: (1) a bureaucratic and sponse is to design and implement a code of
formalised approach, (2) lack of implementa- ethical conduct (sometimes referred to as a
tion and (3) lack of integration throughout the code of conduct or a code of ethics), which is
organisation (Bonn and Christodoulou, 1996). described as a rational, top-down approach
In the following three sections we discuss (Johnson and Smith, 2002).
these problems in relation to strategic plan- However, as the experience with strategic
ning and how they were overcome. We also planning has shown, a strategic plan that was
identify similar problems with implementing developed through a formalised and bureau-
corporate governance principles relating to cratic approach did not necessarily produce
ethical conduct and suggest ways to deal with the desired behaviour within the organisation.
them. Similarly, the existence of a code of ethical
conduct does not ensure ethical behaviour
throughout the organisation. On the contrary,
Bureaucratic and formalised approach managers and employees may regard the code
Strategic planning processes in the 1970s and of ethics “as one more set of procedures to be
early 1980s were characterised by a high undertaken to keep the bosses, the auditors or
degree of formalisation and regulation. The the regulators happy” (Bartlett and Preston,
planners relied extensively on planning tech- 2003, p. 45). They may feel that complying
niques and analytical methodologies and car- with such a code will add to their workload
ried out a series of mechanical steps with the and does not provide clear tangible benefits,
result that the form had become more impor- resulting in a lack of interest and commitment.
tant than the content. Managers described the Enron, for example, had adopted a code of
strategic planning process as a “repetitive ethics and used formal means to implement it.
bureaucratic nightmare” which had “devel- The company’s actions, however, clearly dem-
oped a life on its own” (Bonn and Christo- onstrated that its code did not ensure ethical
doulou, 1996, p. 545). The strong emphasis behaviour (Adam and Rachman-Moore, 2004).

© Blackwell Publishing Ltd 2005 Volume 13 Number 6 November 2005


734 CORPORATE GOVERNANCE

Cleek and Leonard (1998) identified the cludes paying attention to informal aspects of
objectives of a code of ethics as increasing ethical conduct. Informal discussions about
social responsibility, providing guidelines for ethics may help to identify potential “grey
acceptable employee behaviour, improving areas” and improve the quality of ethical
management, assisting organisations to com- thinking within the organisation. There
ply with government guidelines and im- should be regular staff development and train-
proving corporate culture. However, they ing programmes and an opportunity to make
concluded that the mere existence of a code of amendments to the code of ethics and its pro-
ethics was not a significant factor in influen- cedures, if appropriate (Kitson and Campbell,
cing behaviour; rather, it is the way the code 1996).
is communicated, enforced and used that
has a greater impact. Research conducted by
Schwartz (2004) identified relevance and set- Lack of implementation
ting realistic standards as being important in During the 1970s and 1980s top managers
influencing the effectiveness of a code of tended to spend insufficient time on strategic
ethics. Cassell et al. (1997) advised that the planning and delegated the planning function
prevailing contextual framework must be to either a corporate planning department or
taken into account when formulating, imple- a corporate planner (Steiner, 1979). Planning
menting and enforcing a code. They concluded staff often cut senior executives out of the
that the impact of any code will be mediated strategy development process and turned
by its design process, its content, the way it them into little more than rubber stamps
is presented and its enforcement. (Wilson, 1994). Line managers were also ex-
The above discussion highlights the need to cluded from the planning process and their
ensure that a code of ethical conduct helps to expertise was largely ignored (Bonn and
promote ethical behaviour within an organisa- Christodoulou, 1996). The failure to involve
tion, rather than existing on paper only. To line personnel in the planning process resulted
have credibility, a code of conduct must be in line managers disassociating themselves
context specific and tackle the significant from the conclusions of the strategic planning
issues confronting the organisation and its process and paying little or no attention to
environment. An organisation, for example, strategy implementation. In addition, strategic
may have operations in particular countries plans were rarely reviewed and many top
where there is strong public concern relating managers rejected the formal planning mech-
to the use of child labour or the abuse of anism by making intuitive decisions that con-
human rights. Another organisation might flicted with the formal plans (Steiner, 1979).
have to deal with pollution arising from These problems with strategy implementa-
manufacturing processes or possible health tion led to a number of changes during the
threats from the use of certain products. In 1990s. The staff-driven process of corporate
order to identify the key issues, boards should planning was replaced by a more consultative
encourage talks with their main stakeholders, approach, which involved divisional and busi-
either in “one off” meetings or through more ness unit managers in its process. Planning
permanent advisory panels. Stakeholders may meetings were used as a forum to address
include shareholders, employees, customers, strategic issues on a regular basis and to help
suppliers, analysts and institutional investors generate stronger commitment from line
and/or community organisations. Such con- managers. Prime responsibility for developing
sultative dialogue with the organisation’s strategy was moved to line managers charged
various stakeholders will help to eliminate with strategy implementation. This decentral-
“blind spots” and group think. isation of strategic planning to divisions or
As the experience with strategic planning business units was accompanied by a shift of
has shown, there is a need to use a flexible strategic planning responsibility from plan-
approach towards the development of guide- ning staff to line managers. In addition, the
lines for ethical conduct. This includes exten- role of the corporate planner changed from
sive discussion and debate between board, being a “doer” of planning to becoming a
senior managers, middle managers and other coordinator and facilitator who assisted line
employees on a regular basis, involving both managers with the planning and who ensured
the content and implementation of policies that an organised and efficient planning pro-
and processes that address ethical behaviour. cess took place (Bonn and Christodoulou,
Such involvement of different levels of the 1996).
organisation helps to develop a code of ethical Implementing business ethics is similar
conduct that is understood and owned by to implementing strategy (Murphy, 1988).
everyone in the organisation, thus fostering Schwartz (2004) identified senior management
commitment and dedication. This also in- support, training and reinforcement as being

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CORPORATE GOVERNANCE AND BUSINESS ETHICS 735

important factors in determining the effective- exclude line managers from the planning pro-
ness of codes of ethical conduct. Reporting cess and top managers were likely to spend
violations and consistent enforcement of the insufficient time on strategic planning. The
code were also found to be important. The result was a lack of ownership in the planning
research by Adam and Rachman-Moore (2004) results and, as a consequence, a lack of imple-
showed that informal methods such as follow- mentation. Ethics Committees may encounter
ing the example set by management and con- similar problems, namely a delegation of
forming to the social norms of the organisation ethical issues by top managers and a lack of
were also important in code implementation. involvement from line personnel. Such delega-
The Australian Standard AS8000 (2003) tion may prove particularly harmful since
advises against succumbing to the temptation senior managers are regarded as role models
to merely satisfy legal requirements, rather, it within the organisation, so their behaviour is
is claimed that “[t]he board and senior man- crucial in determining whether the implemen-
agement should strive to achieve a culture of tation of ethics policies will succeed (Johnson
good governance” (p. 12). Similarly, KPMG and Smith, 2002). To overcome these potential
(2003) identify three possible approaches to problems, Ethics Committees should ensure
the ASX Corporate Governance Principles: that top managers and line personnel address
simple compliance, meeting best practice ethical issues on a regular basis and that the
and driving business performance. If the prime responsibility for developing policies,
principles are regarded as simply another procedures and codes of ethical conduct is
compliance issue, adopting them will not given to line managers who are responsible for
enhance performance. However, the require- implementation. Hence, Ethics Committees
ment to implement these principles can pro- should predominantly coordinate and facili-
vide the impetus to introduce performance- tate the development of guidelines dealing
enhancing change throughout the organisation. with ethical behaviour and ensure that the
In order to take advantage of this opportunity, organisation has efficient processes in place to
strong leadership and commitment from the deal with ethical issues.
board is required.
The implementation of codes of ethical con-
Lack of integration throughout
duct to drive business performance requires
the establishment of appropriate structures the organisation
and processes for monitoring and improving Strategic planning in the 1970s and early 1980s
ethical behaviour. This includes identifying tended to neglect the organisational culture in
key performance indicators, which are used to which it took place (Steiner, 1979). Wilson’s
provide reliable information about the organ- (1994) research showed that culture was the
isation’s ethical performance. The perfor- respondents’ main concern in the field of
mance indicators should not just be extensions strategic management. Cultural problems
of the organisation’s financial reporting sys- included issues such as internal politics,
tem, but include non-financial measures such bureaucracy, poor communication, lack of
as organisation reputation and community willingness to respond to change, lack of
perception. Monitoring the organisation’s organisational learning, and lack of market
ethical performance identifies whether the and customer orientation.
existing approach is meeting expectations Over the past two decades organisations
in terms of how the policies, procedures have responded to the “cultural challenge” by
and codes of conduct are implemented and trying to integrate the strategic planning sys-
whether existing processes are achieving their tem throughout the organisation as a whole.
performance potential or whether they require Organisational culture has become a critical
improvement. ingredient in the implementation of strategy
An increasing number of large companies, and organisations have started to recognise
particularly in the United States, have estab- that the values, motivation and behaviour of
lished Ethics Committees. Their task is to deal the organisation’s members are critical deter-
with policy formulation and with specific minants in the success or failure to implement
violations of the organisation’s ethical code strategy. In particular, organisations have
or complaints from employees and other actively tried to shape their culture by estab-
stakeholders (Kitson and Campbell, 1996). lishing effective communication processes
Although such committees might be useful, throughout the organisation, by providing
there is a danger of them becoming the sole programmes for education and training, and
body responsible for dealing with business by placing strong emphasis on leadership by
ethics. As the experience with strategic plan- example (Bonn and Christodoulou, 1996).
ning has shown, corporate planning depart- Similarly, organisational culture can either
ments in the 1970s and 1980s tended to promote or hinder ethical behaviour. Adam

© Blackwell Publishing Ltd 2005 Volume 13 Number 6 November 2005


736 CORPORATE GOVERNANCE

and Rachman-Moore (2004) found that the grammes for employees and the provision of
majority (67.7 per cent) of employees they sur- communication channels for receiving feed-
veyed identified the social norms of the organ- back on initial and ongoing problems and
isation and the behaviour of management to difficulties.
be most influential in determining ethical con-
duct. The social norms of the organisation are
influenced by formal and informal controls Practical considerations for an
that “arise as groups attempt to regulate the integrated approach to
behaviour of their memberships according to business ethics
various mores, norms and values which have
become socially established and sanctioned in The above discussion has identified a number
different intra-organizational contexts” (Cas- of important considerations that boards of
sell et al., 1997, p. 1081). These controls are directors need to address if they want to suc-
embedded in organisational contexts in which cessfully integrate ethical concerns into their
competing influences have arisen in day-to- organisations’ corporate governance struc-
day social interactions (Cassell et al., 1997) tures. These considerations give rise to a num-
and influence particular aspects of behaviour ber of questions that can be used by boards to
within the organisation. evaluate their approach to business ethics.
Hence, if an organisation’s commitment to First, boards need to identify their current
business ethics as identified in its corporate values, attitudes and beliefs and whether they
governance framework is to have a lasting are appropriate for their organisation. Does
impact, the ethical principles must be an in- the board agree on what an ethical issue is?
tegral part of how the organisation operates Who initiates discussion about ethical issues
and be reflected in the organisation’s code of and when? How does the board debate ethical
ethical conduct, formal and informal controls, issues? Who is involved in the discussion?
policies, processes and procedures. Ethical Second, boards should closely examine their
principles will be regarded with cynicism if behaviour towards ethical issues. Does the
there are inconsistencies in an organisation’s board take ethical issues into account when
approach towards ethics and, in particular, if making key strategic decisions? What impor-
members of the board of directors and top tance does the board assign to these ethical
management assert them, but behave unethi- issues? To what extent do board members
cally (Minkes et al., 1999). The board and man- “walk the talk” regarding ethical issues?
agement, therefore, have to ensure that there Finally, boards need to evaluate the or-
is a high degree of congruence between the ganisation’s current strategies, policies and
ethical standards of the organisation and their procedures and investigate whether they en-
own behaviour and activities. Pinchot and courage ethical behaviour and reflect the
Pinchot (1992) suggested that executives organisation’s ethical values. Does the organi-
should cultivate their ethical competence with sation have a code of conduct and who knows
the same enthusiasm they devote to cultivat- about it? Are all employees involved in the
ing their technical, marketing and financial development and implementation of ethical
skills. When the board makes strategic deci- guidelines? Are relevant training programmes
sions concerning, for example, acquisitions, established that promote the organisation’s
divestitures or international expansion, these stand towards ethical behaviour? Are relevant
decisions should be informed by, and be con- structures and processes for monitoring and
sistent with, the organisation’s stated ethical improving ethical behaviour established? Is
position. the organisation’s focus on ethical behaviour
In addition to “walking the talk”, the board embedded in the organisation’s culture?
and senior management need to actively pro-
mote, manage and monitor a culture that
emphasises ethical behaviour and integrity Conclusion
within the organisation. A statement of the
organisation’s commitment to ethics should be Concerns about the activities of organisations
included in the mission statement, in the have resulted in an increase in the attention
organisation’s overall strategies and goals, as being paid to corporate governance. Bodies
well as in supporting functional strategies such as the OECD and stock exchanges have
such as human resource management and developed corporate governance principles
marketing. Ethics should become everyone’s that include reference to business ethics. We
business and “the way we do things around have argued that an organisation’s approach
here” (Bower, 1966, p. 22) should be consistent to ethics must be addressed in its corporate
with the organisation’s ethical values. This governance framework. However, this is just
requires the establishment of training pro- the first step if the organisation is interested in

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CORPORATE GOVERNANCE AND BUSINESS ETHICS 737

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738 CORPORATE GOVERNANCE

Murphy, P. E. (1988) Implementing Business Ethics, Viljoen, J. and Dann, S. (2000) Strategic Manage-
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Ingrid Bonn is a Senior Lecturer in the
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Pan Pharmaceuticals Ltd, Annual Report 2002. University, Australia. Her research interests
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Robbins, S. P., Bergman, R., Stagg, I. and Coulter, decision-making, and performance and
M. (2003) Management, 3rd edn. Frenchs Forrest, longevity of organisations. She has published
NSW: Prentice Hall. articles in academic journals such as Long
Schermerhorn, J. R. (2002) Management, 7th edn. Range Planning, Journal of Organizational Change
New York: Wiley. Management, Management Decision and Asian
Schwartz, M. S. (2004) Effective Corporate Codes of
Ethics: Perceptions of Code Users, Journal of Busi-
Business & Management.
ness Ethics, 55, 323–343.
Schwartz, M. S. and Carroll, A. B. (2003) Corporate Josie Fisher is a Lecturer in the New England
Social Responsibility: A Three-Domain Ap- Business School at the University of New
proach, Business Ethics Quarterly, 13, 503–530. England, Australia. Her research interests
Shaw, W. H. and Barry, V. (2004) Moral Issues in include corporate governance and social
Business. Belmont, CA: Thomson Wadsworth.
responsibility, business ethics and bioethics.
Steiner, G. (1979) Strategic Management: What Every
Manager Must Know. New York: The Free Press. She has published in a variety of refereed jour-
Therapeutic Goods Association (2003) Pan Pharma- nals including the Leadership and Organization
ceuticals Limited – Regulatory Action and Product Development Journal, Journal of Business Ethics,
Recall Information (http://www.tga.health.gov. Journal of Medical Ethics and Medicine, Health
au/recalls/pan.htm). Care and Philosophy.

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