Service Bulletin

523-0809058-001000
CP20157

CABIN SYSTEMS

TAILWIND 560 SYSTEM

KINGFISHER AIRLINES A319, A320, A321

933000-103

SERVICE BULLETIN KFR-A319/A320/A321-44-1

UPDATE OF CPIF CONTENT DATABASE AND IRDM CHANNEL LISTS FOR KINGFISHER AIRLINES

TRANSMITTAL INFORMATION SUMMARY

Summary

This is the original issue of Service Bulletin KFR-A319/A320/A321-44-1 for updating the Content
on the Tailwind 560 System Integrated Receiver Decoder Module (IRDM) and Controller Processor
Intermediate Frequency (CPIF) installed on Kingfisher Airlines A319, A320, and A321 aircraft.

Service Bulletin Revision History

REVISION DATE OF RELEASE

Initial Release April 25, 2007

NOTE: This service bulletin may be installed only by Collins Service Center or a facility specifically
authorized by Rockwell Collins. Dealers approved by Rockwell Collins for warranty repair of
CPIF equipment are authorized to install this service bulletin. It may also be installed by
owners/operators in accordance with FAA Notice 8110.95.

NOTE: For disposition of this Service Bulletin, refer to the instructions on Page SB-1
(Service Bulletin List) in Rockwell Collins Aircraft Maintenance Manual 44-07-22 (CPN
523-0815246).

NOTICE

INFORMATION SUBJECT TO EXPORT CONTROL LAWS

The technical data in this document (or file) is controlled for export under the Export Administration Regulations (EAR), 15
CFR Parts 730-774. Violations of these laws may be subject to fines and penalties under the Export Administration Act.

© Copyright, 2007 Rockwell Collins, Inc., All rights reserved

Apr 25/07 SB KFR-A319/A320/A321-44-1
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Service Bulletin

Software License and General Conditions of Sale

For each software license procured, the Software License for Equipment Specific Software, reproduced below, shall apply.

Software License for Equipment Specific Software

Software delivered hereunder, either embedded in equipment described herein or specifically designed for use in or with such
equipment, is copyrighted by the seller and shall remain the sole and exclusive property of seller. Seller grants the buyer a perpetual,
worldwide, non-exclusive license to use the software only in or with the equipment. The buyer shall not copy, modify, or disassemble
the software, or permit others to do so. Buyer shall not transfer the license granted hereby or possession of the software except as part
of or with the equipment, such transfer being subject to the restrictions contained herein. Seller may terminate this license upon written
notice for violation of any of the terms of the foregoing license.

Should the customer have any questions concerning the scope of permitted use, please contact your Rockwell Customer Service Engineer.

Rockwell Collins’ General Conditions of Sale 074-8431-866 (Rev 10/00) are incorporated herein by reference.

Apr 25/07 SB KFR-A319/A320/A321-44-1

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Service Bulletin

1. Planning Information

A. Effectivity

The procedure in this Service Bulletin affects the LRUs listed below installed on Kingfisher
Airlines A319, A320, and A321 aircraft.

PRODUCTION
COLLINS APPLICABLE TO
UNIT INSTALLED
PART NUMBER SERIAL NUMBERS
SERIAL NUMBERS
CPIF 933001-100 All None
IRDM 933003-309 All None

NOTE: The modification contained in this service bulletin is strictly applicable to the
status(es) listed and not applicable to additional status(es) within the equipment
type or additional status(es) within the equipment family.

The modification procedure described in this Service Bulletin affects the tail numbers
listed below.

SYSTEM LIST NUMBER TAIL NUMBERS

933000-103 All

B. Concurrent Requirements

None required.

C. Reason
(1) Condition Modification Affects
The current Kingfisher Airlines Content Database (933829-002-003 Rev -) contains a
channel no longer requested by Kingfisher.
The Channel List which enables the internal receivers to properly tune and receive
specific content has been updated due to customer selection of channels and updated
information for those channels.

(2) Extent Condition Encountered

This condition was reported from the field and can be exhibited in all unmodified
units used by Kingfisher Airlines.

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Service Bulletin

(3) Scope of Modification

Incorporation of this Service Bulletin is a permanent modification.

(4) Expected Benefits of Modification

Installation of this modification will prevent the conditions listed in item (1) from
occurring.

D. Description

The Content Database in the CPIF will be updated with a new revision of the database. The
old version is 933829-002-002 Rev - and the new version will be 933829-002-003 Rev -.

The Channel List within the IRDMs will be updated with a revision. The old version was
933819-002-001 Rev - and the new version is 933819-002-002 Rev -.

Both files are stored on one media (CPN 933000-909-1-002 Rev -).

E. Compliance

Highly recommended.

F. Approval

CPIF (CPN 933001-100) and IRDM (CPN 933003-309) are FAA PMA approved.

G. Labor

Estimated: 1.5 labor hours for installation and testing of entire TW560 System.

Installation of this service bulletin is subject to special pricing. Refer to paragraph 2.A.

H. Weight and Balance

Not affected.

I. Electrical Load Data

Not affected.

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Service Bulletin

J. Software Accomplishment Summary

Software Accomplishment Summary document (CPN 933900-702), written in accordance

with RTCA-DO-178B, is available upon request from:

Collins Aviation Services

Information Management Librarian
M/S 153-260
Rockwell Collins, Inc.
400 Collins Road NE
Cedar Rapids, IA 52498-0001

All orders should specify the document part number and reference Kingfisher Airlines
TW560 Service Bulletin (KFR-A319/A320/A321-44-1).

K. References

Rockwell Collins Aircraft Maintenance Manual 44-07-22

(CPN 523-0815246).

Rockwell Collins Tailwind 560 Installation Manual (Installation Manual), (CPN 523-0813917,
ATA 44-21-70).

Rockwell Collins Loadable Software Package, KFR TW560 Customer System

Configuration Drawing No. 933000-909-1-002.

L. Other Publications Affected

The next revision to the referenced Aircraft Maintenance Manual will include the information
contained in this service bulletin.

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Service Bulletin

2. Material Information

A. Cost and Availability

The charge to install this service bulletin will be labor and material as quoted by the
installing service agency.

The modification materials (described in paragraph 2.B) may be obtained from:

Rockwell Collins
Customer Response Center, M/S 133-100
400 Collins Road NE
Cedar Rapids, IA 52498-0001

TELEPHONE: 1.888.265.5467
INTERNATIONAL: 1.319.265.5467
FAX NO. 1.319.295.4941

Email: response@rockwellcollins.com

Orders must include quantity, Collins part number, and reference Kingfisher Airlines
TW560 Service Bulletin KFR-A319/A320/A321-44-1. Parts are available for shipment
within 30 days after receipt of order.

For units in warranty, Rockwell Collins will install this Service Bulletin at no charge for the
materials and labor. For units out of warranty, cost of installation is the responsibility
of the equipment owner.

B. Material Required
Use the following materials to modify one Kingfisher Airlines aircraft. Prices are subject
to change without notice. List price column contains an estimated price or N/A for Not
Available. Contact Customer Response Center for latest pricing.

PART NUMBER QTY LIST PRICE DESCRIPTION

Loadable Software Package,
933000-909-1-002 Rev - 1 N/A KFR TW560 Customer System
Configuration

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Service Bulletin

C. Special Equipment or Tooling Required

Special or unique tools required to perform the instructions provided by this Service
Bulletin are given below.

P/N DESCRIPTION QTY

Laptop Computer or equivalent with Windows

XP, a CD-ROM drive, and at least one
RS-232 Serial Port. The laptop must contain
Commercially Available 1
HyperTerminal or a similar Telnet application,
such as TeraTerm Pro (available for free
online at www.ayera.com/teraterm).
TW560 Maintenance Cable (required to
933428-100-1 connect the laptop to the Tailwind 560 System 1
to upload the new IRDM database).
Fortec Uploader utility program to upload the
933704-801 1
Channel Lists to the IRDMs.

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Service Bulletin

3. Accomplishment Instructions

A. Modification Procedure

This service bulletin will update two components of the Tailwind 560 System in two types
of the System LRUs, the CPIF and the IRDMs. In the CPIF, the Content Database will
be loaded to provide Kingfisher-specific regional and channel mapping capabilities. The
IRDM will be loaded with an updated channel list, which enables Kingfisher-specific TV
programming access.
(1) Preparing the Tailwind 560 System for the Modification
(a) This update requires access to the Front Panels of the TW560 LRUs. Before
continuing, gain access to the CPIF and all RDU8 front panels on the aircraft.

(b) Place the TW 560 System Software Package CD-ROM (CPN 933000-909-1-002
Rev -) into the Maintenance PC and move the contents from the CD-ROM onto
the Maintenance PC’s desktop. There are two folders on the root directory of the
CD-ROM, one titled “CPIF” and the other titled “IRDM_-309”. The CPIF folder
contains the CPIF Content Database (933829-002-003 -.tld). The IRDM folder
contains two sub-directories named “IRD1” and “IRD2”. Both of these folders
contain the IRDM Channel List file (933819-002-002 -.cdf). These are the files
that will be loaded onto the TW560 System LRUs during this Service Bulletin
procedure.

(c) Connect the Maintenance Cable (P/N 933428-100-1) connector P2 to either the
CPIF Front Panel port or the Remote Access Maintenance Port in the VCC.

(d) Connect the Maintenance Cable connector RS-232#1 to the Serial Port on
the Maintenance PC.

(e) Open the HyperTerminal (or TeraTerm) application on the Maintenance PC and
configure the Serial Port as follows:

• Baud Rate: 38400

• Parity: None
• Stop Bits: 1
• Flow Control: None

(f) Make sure the HyperTerminal (or TeraTerm) connection is connected (the bottom
left-hand of screen will show “Connected”).

(g) Apply power to the TW560 System.

(2) Updating the CPIF Content Database (933829-002-003 Rev -)

(a) Monitor the HyperTerminal (or TeraTerm) window during the boot-up process.

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Service Bulletin

(b) The CPIF will automatically boot into normal operations after completion of
the boot process.

(c) Wait for the system to complete the initialization. You will see a message on the
HyperTerminal (or TeraTerm) screen which says “** Service Selection Stop!”.

(d) Place the System into Maintenance Mode by performing the following steps:

1. Press [4] to enter the Select Operational Mode menu.

2. Press [1] to enter Maintenance Mode.

(e) Press [ESC] to return to the top level menu.

(f) At the CPIF Maintenance Port’s main menu, select option [2] to view the
Download Code and Data menu.

(g) At the CPIF Maintenance Port’s Download Code and Data menu, select option
[1] to download the image of the Kingfisher Content Database.

(h) Wait for the prompt to start the file transfer, then complete step (i) within 30
seconds. If timed out, repeat the selection again.

(i) When using the TeraTerm application, select File …, Send File …, open the
CPIF Directory and select the 933829-002-003 -.tld file, and then click [open].
When using the HyperTerminal application, select Transfer>Send Text File and
then select the file to be downloaded.

NOTE: In both cases you may have to change the file types view to “All files
(*.*)” in order to see the .tld file. It is a good idea to have the file location
easily accessible to prevent a time-out. If a time-out does occur, the
CPIF screen will scroll while the file transfer is in progress. Cancel the
transfer and repeat steps (g) through (i) to retry.

(j) Verify that the UI reports progress for the file download. You will see “*” as
the file transfer progresses.

(k) Verify that upon download completion the UI reports flash erase success and
flash write success.

(l) When prompted, enter “Y” to write the new Content Database information to the
CDM.

(m) The Content Database has now been loaded to the system.

(n) Close the Telnet Application (HyperTerminal or TeraTerm).

(o) Disconnect the Maintenance Cable from the CPIF.

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Service Bulletin

(3) Updating the IRDM Channel List (933819-002-002 Rev -)

(a) This procedure will be updated for each Indian IRDM in the system (CPN
933003-309).

(b) You will need access to the RDU8 and IRDM Front Panels to perform this update.

(c) Connect the Maintenance Cable connector P2 to the target IRDM front panel.

(d) Connect the Maintenance Cable connector RS-232#1 to the laptop Comm
port #1.

(e) Open the Fortec Star Uploader Utility application. Refer to Figure 1.

Fortec Star Screen

Figure 1
(f) Click the “Browse” button and select the 933819-002-002 -.cdf file. Click “Save”
when ready to continue. Refer to Figure 2.

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Save As Screen
Figure 2
(g) Click “Download”. The following message should appear. Refer to Figure 3.

Channel Data Download Screen

Figure 3
(h) Click “Start”. A file transfer window will appear (it may be brief depending on the
size and number of channels within the channel list file). Refer to Figure 4.

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File Transfer Window

Figure 4
(i) The receiver will reset upon completion of the file transfer. If viewing the video
from the receiver, verify that the reset occurs immediately following the download.

(j) Remove connector RS-232#1 from the PC and connect RS-232#2.

(k) Repeat steps (g) through (i) for each 933003-309 IRDM in the RDU8.

(l) Remember which positions the IRDMs that have been updated are located
in, as you will now update the Channel List part number and revision within
the IRDMs of that particular RDU8.

(m) Remove connector RS-232#2 from the PC and re-connect RS-232#1 to Comm
Port 1.

(n) Remove maintenance cable connector P2 from the IRDM front panel and
connect to the RDU8 Maint Port (located under the IRDM slots).

(o) Open the telnet application (HyperTerminal or TeraTerm) and re-establish the
connection on Comm Port 1.

(p) Hit the [ESC] key to refresh the RDU8 Maintenance Menu.

(q) Hit [3] to enter the Operating Mode Select menu.

(r) Hit [5] and verify that the RDU8 is in Maintenance Mode. If the unit is not in
Maintenance Mode, enter [3] to enable maintenance mode.

(s) Hit the [ESC] key to return to the RDU8 top menu.

NOTE: The RDU8 must be at the top menu for the maintenance command to
be executed.

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(t) Type “?SCL1,x,933819-002-002” where “x” is the IRDM (1-4) that was updated.
This updates the part number of the channel list for IRD#1.

(u) Verify that the update is successful.

(v) Type “?SCR1,x,-” where “x” is the IRDM (1-4) that was updated. This updates
the revision of the channel list for IRD#1.

(w) Verify that the update is successful.

(x) Type “?SCL2,x,933819-002-002” where “x” is the IRDM (1-4) that was updated.
This updates the part number of the channel list for IRD#2.

(y) Verify that the update is successful.

(z) Type “?SCR2,x,-” where “x” is the IRDM (1-4) that was updated. This updates
the revision of the channel list for IRD#2.

(aa) Verify that the update is successful.

(ab) This is the end of the update for one RDU8/IRDM component in the system.

(ac) Repeat steps (c) through (z) for the other RDU8/IRDM components.

(ad) Remove all maintenance cables from the front of the RDU8 and IRDM.

(ae) Cycle power to the system.

(af) Refer to the Aircraft Maintenance Manual, Section SERVICING and perform a
Software Configuration Check.

(ag) Refer to the Aircraft Maintenance Manual, Section INSPECTION/CHECK and

perform a System Functional Check.

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B. Testing Procedure

(1) Software Configuration Check

(a) Connect the Maintenance Cable to the CPIF Maintenance Port.

(b) Cycle Power to the TW560 System.

(c) Wait for the system to complete the inventory. You will see a message on the
HyperTerminal (or TeraTerm) screen which says “** Service Selection Stop!”
This is approximately 4 minutes after applying power.

(d) Press the [0] key to see the part numbers of the system.

(e) Verify that the CPIF Content Database shows Part Number “933829-002-003”
and Revision “-“.

(f) Verify that the IRDM Channel Lists show Part Number “933819-002-002” and
Revision “-“ for all IRDMs in the inventory.

(2) Verify Content is available for the active region per the customer requirements. If a
channel is scrambled, then a possible re-hit may be required. Contact RCAS Member
Services to initiate a re-hit.

C. Identification Procedure

(1) No identification is needed for this content update. An inventory of the loaded content
items is available via the CPIF maintenance port as described in Section B above.

Apr 25/07 SB KFR-A319/A320/A321-44-1

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