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The Yellow Brick Road to Quality is a case that uses 5 scene summaries from The Wizard of Oz as a basis for organizational leaders can use as they go down the performance excellence Journey, organizational and culture change. This Is a fictlonal story that contains many of the fundamentals and principles required for organizations to be successful with organizational change and wansformation. Below you will find the lessons that organizations can learn in Pursuing change and a performance excellence culture. ‘The Yellow Brick Road to Quality’ Case Study, p. 486-487: A. Dorothy was not happy with the world, as she knew it. A tornado came along and twansported her to the Land of Oz. The tornado dropped Dorothy’s house on the Wicked Witch of the East, killing the witch. “Ding, dong. the witch is dead!” rang through-out Munchkin land, but Dorothy only temporarily lost her home support provided by family back in Kansas. All is not good, however, in the Land of Oz. Dorothy's problem is to find her way home to Kansas. Her call to action was precipitated by a crisis — the tornado that twansported her to an alien land. While company leadership strives to change their organizations for the better, these unrequested modifications could be perceived as the “tomado” to others within the organization. (Changes are oftentimes stressful situations for all involved. It’s crucial that management involve affected employees early and often when dealing new adjustments so they do not feel like they are simply tossed about on the wind like Dorothy was. Meking them a part of the new processes B. In the throes of a Kansas tornado, Doroth: transported to an unfamiliar land. Tmmediately, she realized her world is different and the processes and people she encounters are different, yet bear some similarity to her Kansas existence. She is lost and confused and uncertain about the next steps to take. She realizes she is in a changed state ~ the Land of Oz — and must devise a plan to get home. Dorothy's stressed state from the unknown is caused by a lack of training, Once Glenda arrives and provides some detail of che rules of Oz, a path to a possible solution, and new tools to assist, Dorothy begins her jourmey; although, still wary. As she meets the other residents of Oz and gamers theit assistance, her empatwerment grows. Companies must stive to effectively tain their employees to gamer confidence and autonomy. Simply dropping them off and expecting them to lear on thelr own results in frustrations and an unmotivated workforce. The Yellow Brick Road to Quality is a case that uses 5 scene summaries from The Wizard of Oz as a basis for organizational leaders can use as they go down the performance excellence joumey, organizational and culture change. This is a fictional story that contains many of the fundamentals and principles required for organizations to be successful with organizational change and transformation. Below you will find the | sons that organizations can learn in pursuing change and a performance excellence culture. cene 4 s : Dorothy was not happy with the world, as she knew it. A tornado came along and transported her to the Land of Oz. The tornado dropped Dorothy’s house on the w cked Witch of the East, killing the witch. “Ding, dong, the witch is dead!” rang through-out Munchkin land, but Dorothy only temporarily lost her home support provided by family back in Kansas. All is not good, however, in the Land of Oz. Dorothy's problem is to find her way home to Kansas. Her call to action was precipitated by a crisis — the tornado that transported her to an alien land.

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