OBJECTIVES OF THE STUDY

PRIMARY OBJECTIVES

To study about “emotional intelligence” of employees in Kohinoor Printers, Pondicherry.

SECONDARY OBJECTIVES

To study the impact of emotional intelligence and to suggest the strategies to enhance
emotional intelligence at workplace.
To examine the determinants of emotional intelligence of employees at work place
To know extent of employees awareness towards emotional intelligence

SCOPE OF THE STUDY

The project intends to study the management of emotional intelligence in Kohinoor

Printers (P) Ltd.

The present world is fast changing and there are lots of pressure and demand at work.
The pressure at work lead to physical disorder. Hence this study would help the
organization to know the factors of emotions and to reduce the stress and capable of
handling the emotions in employees as it is well known fact that “Healthy employees is a
productive employee”.

NEED OF THE STUDY

KOHINOOR is doing a lot of retrenchment these days and employees are suffering from a slot
of stress these days and are highly dissatisfied with their job. Research says that Emotional
intelligence helps to reduce stress by 66%. Emotional Intelligence helps the employees to
increase their emotional self-awareness, emotional expression, creativity, increase tolerance,
increase trust and integrity, improve relations within and across the organization and thereby
increase the performance of each employee and the organization as a whole. “Emotional
intelligence is one of the few key characteristics that gives rise to strategic leaders in
organizations”. Emotional intelligence plays a significant role in the organization and becomes
an important criterion of evaluation for judgment of an effective employee, increases
productivity and trust within and across the organization.

LIMITATIONS OF THE STUDY

The attitude of the workers changes from time to time. Hence the result of the research
may not be applicable in the long run.

The result of the study would be vary according to the opinions of the employees.

PROBLEM STATEMENT OF THE STUDY

Emotion is an important factor that affects the performance of the employee in the work place. In
order to handle the emotions and also identify the effective techniques or methods used in the
organization to reduce the work stress of the employee which may increase the productivity in
the organization.