ABSTRACT

Employees are among an organization’s most important resources and coined as most
valuable assets. This study emphasizes on understanding employees emotions, its underlying
factors and issues in Kohinoor Printers private ltd. A descriptive approach is adopted for this
research to describe the existing employee emotions at Kohinoor Printers. The study includes
questionnaire-based survey design to find out employee emotions, its underlying issues and
factors at Kohinoor Printers.

The ground aspect of this study is to analyze the Emotional Intelligence at Kohinoor
Printers. Primary data collection was conducted by undertaking convenient sampling which
may have affected the accuracy of results. The number of questionnaires distributed were
100, out of which there were 77 respondents. The Emotional Intelligence were found by
statistical testing of formulated hypothesis. In the research conducted it was identified that
employee intelligence that are followed in the organization had a direct impact on the
performance of the organization.

KEYWORDS:

Employee emotions, emotional intelligence, issues, performance in the organization