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customers love you, keep them coming back, and tell everyone they know
Jeffrey Gitomer
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Here are Jeffrey Gitomer's 3.5 compelling reasons why you and every employee in your
company must own this book, must read this book, and must act on the principles of this
book:1. It contains a game plan that any customer-serving employee, salesperson, manager,
executive, or entrepreneur can enact to ensure loyal customers.2. Any front-line employee can
read it and "get it." Any front-line employee can read it and "do it."3. Customer Loyalty is the
measure of your present and future success.3.5 ...
[Ebook pdf] Customer Satisfaction is Worthless Customer Loyalty is Priceless: How to make
customers love you, keep them coming back, and tell everyone they know