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HP Preferred Partner Programme

Partnering for growth
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Table of contents

Introducing the Preferred Partner Programme ................................3

Why join the Preferred Partner Programme?..................................4
HP Partner Programme structure ...........................................................5
Registered Partner Programme ..............................................................6
How do I qualify to become a Preferred Partner? .......................7
Preferred Partner training & certification ..........................................8
Preferred Partner Specialisations ..........................................................9
Enterprise Specialisations ..........................................................................9
E-Preferred Specialisation .......................................................................11
Imaging and Printing Solutions and Services Specialisation ......11
Large Format Printing Specialisation ............................................11
Mobility: Smart Devices Specialisation .......................................11
Networking and Security Specialisation .........................................12
Services Specialisation .........................................................................13
Workstation Specialisation ..................................................................13
Sales & marketing support ....................................................................14
HP brand and product images .............................................................14
Lead generation .........................................................................................14
Co-marketing benefits for partner ........................................................15
Compensation ............................................................................................15
Resources .....................................................................................................15
HP Smart Suite ..................................................................................15/16
Partner briefings ........................................................................................16
Contacts .........................................................................................................17
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Introducing the Preferred Partner

Programme

A logical progression to HP’s channel strategy, the
Preferred Partner Programme has been established
to promote the value of our key partners to end
customers, while at the same time guaranteeing a
healthy return on partner investment. Implemented
as a result of important partner feedback, the
Preferred Partner Programme offers a number of
significant benefits.
HP is committed to providing the best Total Customer
Experience. Our belief is that our partners offer an
unmatched combination of expertise, proximity and
customised solutions to our joint customers. One of the
foremost initiatives under HP’s PartnerONE strategy,
the Preferred Partner Programme is indicative of our
objective to cultivating closer relationships with our
key partners, while developing a highly competitive,
dynamic and skilled partner sales force.
With a focus on customer service and partner value-
add, specific quality standards for Preferred Partners
have been established and these will be strictly
enforced. Partners investing in HP will be rewarded
with an enhanced benefits package that includes the
Preferred Partner Programme logo. As HP’s quality
stamp of approval, the logo indicates the year
issued, enabling customers to instantly recognize
up-to-speed partners, while protecting committed
partner investment.
Thanks to a broad range of specialisations and
certifications throughout HP’s vast product portfolio,
combined with inside access to HP resources, Preferred
Partners are guaranteed to deliver customer service of
the utmost quality.

Our primary goal is to assist end customers in finding

the partner with the offering that best suits their needs
and that can provide a high level of quality service. In
our quest to make it simpler for partners to grow their
business with HP, we are channelling the combined
resources of our marketing programme to promote
the Preferred Partner brand and related
lead-generation activities.

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Why join the Preferred

Partner Programme?

Partners should consider joining the Preferred • Take advantage online sales tools that increase
Partner Programme if they would like to: efficiency and simplify day-to-day business
HP Smart Suite, an integrated set of online sales
• Reap the rewards from direct contact with HP
tools is designed to make doing business with HP
Interaction with HP is greatly facilitated thanks to
easier, more predictable and rewarding. Smart
an HP account manager to whom our partners
Suite’s unique value proposition enables partners
have privileged access. By exploiting this
to be more efficient and as a result, grow
relationship, partners can convert knowledge into
their business and deliver an improved
valuable business opportunities and bolster their
customer experience.
market position. In addition to ongoing advice,
HP continually supports Preferred Partners • Expand skills-set
with regular meetings and joint business With a broad array of specialisation areas
planning sessions. covering HP products, solutions and services,
Preferred Partners can more easily define their
• Benefit from predictable compensation
offerings from competitors and enjoy access to
Preferred Partner compensation is designed to
additional advantages that relate to their areas
reward investment and stimulate the growth of
of expertise.
their business.
• Differentiate themselves in a competitive market
• Get the most from HP sales and marketing resources
Partners who employ HP Certified Professionals
To ensure partners are fully equipped to provide
recognize a powerful competitive differentiator,
the best service offering to customers and develop
driving higher value, higher margin sales and
their business, HP is committing resources to a
services, along with larger, more sophisticated
plethora of marketing services, privileged lead
opportunities. Preferred Partners have the option
generation, and advertising initiatives. The
to be accredited in a number of specialisations,
Preferred Partner Programme logo provides firm
enabling them to showcase their specific skills and
proof and recognition of our partners’ credentials
competencies across HP’s comprehensive product
and is displayed on customer-facing deliverables,
and solution portfolio.
the HP Smart Partner Locator and HP.com.
Indicating the year of issue, it enables customers • Benefit from early access to demo equipment and
to instantly identify partners with the most current product roadmaps
qualifications, while protecting partner investment. Preferred Partners can get the inside track on
Assuming the partner continues to fulfil regular updates on forthcoming products.
programme criteria, the logo will be
• Ensure customers identify them as proven
renewed annually.
HP solutions providers
• Benefit from priority access to special pricing support Preferred Partners are a respected element of the
Preferred Partners are granted the most global HP partner community.
competitive deals for their customers.

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HP Partner Programme structure

HP offers two partner programmes:

• Preferred Partner Programme – This top-level

programme enables partners to build the closest
working relationship with HP and receive access
to the most comprehensive benefits package,
including HP account management, preferential
pricing and bid-desk support, predictable HP
compensation, and co-marketing activities to make
doing business with HP easy and rewarding.

• Registered Partner Programme – This entry-level

programme provides partners with easy access
to a range of resources that help them stay up-to-
speed on HP’s latest technology, serve customers
more effectively and develop their market impact.

Each programme offers benefits tailored to reward

partners’ increasing level of engagement with HP.
Simply put, the more investment partners make in
their relationship with HP, the more benefits
they receive.

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Registered Partner Programme

Registered Partner Programme Benefits include:

Any partner wishing to transact with HP can apply
to the HP Registered Partner Programme by emailing
hp.partner@hp.com. HP requires Registered Partners
to maintain annual revenue levels. Revenue targets
are based on eligible product lines purchased via
HP authorised distributors. More details on
Registered Partner criteria are accessible via local
HP partner contacts. Registered Partners are also
required to submit partner profiling data on an
annual basis.
• Access to the HP Smart Portal, which contains a
wealth of sales and marketing resources and the
latest HP products, services and solutions updates
• Access to first-class training via the HP Certified
Professional Training Programme
• Limited access to special pricing
• Access to exclusive technical support through the
Certified Professional Connection portal
• Access to the HP Registered Partner logo via the
HP Partner Portal

• Referenced on the HP Smart Partner Locator

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Datacentre Mobility:
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Imaging High
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How do I qualify to become
a Preferred Partner?
In return for a wide range of benefits, Preferred
Partners are expected to attain certain criteria,
which are grouped around two main areas:
level of HP engagement and partner customer
service capabilities.
Engagement with HP
• Portfolio Sales Training: Designed to ensure HP
Preferred Partners can advise and sell across the
entire HP product portfolio – and boost their
margins – we have developed a web-based skills
course. This baseline training helps boost general
sales skills and optimises partner engagement with
HP. Accessible via HP Smart Learning site on HP
Smart Portal, the 2007 Sales Portfolio training
includes new modules on how to maximize up-sell
and cross-sell opportunities and how to make the
most of HP Smart Suite. This training is mandatory
for all partners wishing to renew their Preferred
Partner status in 2007.
Having completed this baseline training, partners
can opt to specialise in a number of different
areas. This winning combination of broad and
specialised trainings increases Preferred Partners’
competitive advantage, while driving both
customer loyalty and business growth.
• Partner self-profiling: Correct records ensure we
share pertinent communications with the correct
partner contacts and have an accurate lead-
generation database. Preferred Partners need
to submit their profile information.
• Accreditation: As technical expertise provides
a strong customer differentiator, we require a
minimum of one sales (sales professional or
consultant) or one technical (pre-sales
professional or consultant or integration) HP
Certified Professional on staff. Maximum levels
of certification drive increased benefits including
highest possible ranking on HP’s Smart
Partner Locator.
• Revenue targets: HP requires Preferred Partners
to maintain annual revenue levels. Revenue targets
are based on eligible product lines purchased via
HP authorised distributors. Please see the contact
details at the end of this brochure for more
information on specific revenue targets.
More details on Preferred Partner criteria are
accessible via local HP partner contacts.
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Preferred Partner training

& certification

Today’s accelerating convergence of technologies HP Certified Professionals command customer

has created a demand for IT professionals with skills
across many disciplines. Education plays a vital role
in helping meet this demand and ensuring that
partners’ expertise remains up-to-speed. No one
understands this more than HP: Education is a key
element of our overall partner strategy to maximise
growth, profitability and customer satisfaction.
confidence, while the skills they acquire contribute
to their career development. Customers benefit
from highly-knowledgeable IT solution providers,
giving them peace of mind that they are getting
the best value.

The HP Certified Professional

Programme
Preferred Partner training and certification is
delivered through the HP Certified Professional
Programme, which allows partners to gain
recognition and value from the investments they
make in HP knowledge acquisition. Above all, HP
Certified Professionals give partners ‘the edge’, by
reinforcing their capability to deliver outstanding
customer service. Sales and technical training, plus
validation of skills through certification, are offered
in four focus areas: sales, pre-sales, integration and
operating systems.

Additionally, partners have access to a wide range

of specialisation areas covering HP products,
solutions and services. HP Certified Professionals are
required to update their skills and knowledge
annually to stay on top of the latest HP products and
solutions – a true advantage for maintaining key
customers. Certification is a mandatory requirement
of the Preferred Partner Programme. For more
information visit:
http://certification.portal.emea.hp.com/welcomepage.asp
Authorised training centres
There are two authorised training centres supporting
the HP Certified Professional Programme in UK and
Ireland. For information on courses and schedules,
please contact the centres directly:
• Host Computer Services -
www.hostcomputers.co.uk - 01952 468 300
• HP Education Services -
www.hp.com/uk/education - 01344 363 311

Web page - http://www.hp-academy.co.uk

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Preferred Partner Specialisations

Eleven specialisations across HP’s entire business Computing Systems

provide HP Preferred Partners with added flexibility
and improved competitive advantage. Exclusive to
Preferred Partners, specialisation benefits include
increased HP compensation, close account
management, advanced training and a fast track
into HP market research and positioning support.
Specialisations enable customers to find Preferred
Partners that possess high levels of expertise relating
to their specific needs. Each specialisation comes
with its own individual qualification criteria and
benefits package.
Preferred Partner Specialisations:
• Computing Systems
• DataCentre Solutions
• e-Preferred
• High Performance Computing
• Imaging and Printing Solutions and Services
• Mobility: Smart Devices
• Networking and Security
• StorageWorks Solutions
• Workstations
• Services
Enterprise Specialisations
There are four enterprise specialisations:
Achieving the Computing Systems Solutions
Specialisation is the most efficient way for partners
selling HP servers and storage in the mid and
enterprise markets to be recognized and promoted by
HP as value-added reseller with strong knowledge in
HP Enterprise technology, including HP ProLiant,
StorageWorks and business critical servers.
To ensure that partners quickly build profitable business
with HP, Computing Systems Specialists benefit from
exclusive services, including increased compensation
and prioritized pre-sales technical support and access
to the HP InfoCentre (technical Q&A, information
research, infrastructure solution consulting,
configuration assistance and validation).
High Performance Computing
High Performance Computing Specialists must be
able to sell and deliver high performance solutions
based on HP server and storage technology in the
following domains: scientific research, life science,
engineering, oil and gas and geosciences,
government (including weather forecasting)
and defence.
High Performance Computing Specialists gain
increased HP compensation, prioritized pre-sales
support, access to customer workshops, and early
demo units.

• Computing Systems
• High Performance Computing
• DataCentre Solutions
• StorageWorks Solutions

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Preferred Partner Specialisations

(continued)

DataCentre Solutions
The DataCentre Solutions Specialisation is open to
the most skilled HP Preferred Partners focused on
providing enterprise accounts customers with high
availability solutions, supporting servers, storage
and business critical applications. DataCentre
Solutions Specialists benefit from increased
compensation and preferential access to HP
resources to maximize responsiveness, including
direct access to second line pre-sales support and
eligibility for HP deal registration to help partners
generate and secure new business.

StorageWorks Solutions
The StorageWorks Solutions Specialisation is open
to partners able to deliver sophisticated storage
solutions, solving customer business needs such as
Information life-cycle management, IT consolidation,
business continuity and availability.

In addition to increased compensation, partners get

access to a unique level of support from HP thanks
to the HP Certified Professional Connection and
StorageWorks technical portals. The StorageWorks
technical portal provides a single point of
connection for getting a privileged access to
technical information and resources – helping
partners to increase service levels and competitive
edge. Partners are also eligible for HP deal
registration to help them generate and secure
new business.

For a complete list of benefits for each of the

enterprise specialisations, please download the
Enterprise Storage and Servers benefits guide on
the Preferred Partner page of the HP Smart Portal
(http://www.hp.com/eur/smartportal).

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E-Preferred Specialisation Partners benefit from the expertise of an HP Large

E-Preferred Specialists represent the HP online
buying experience. Participants follow strict
guidelines on co-branding, e-commerce excellence
and business planning to reap the rewards of
increased HP-driven Web traffic. Specialists earn
e-Preferred HP support by passing our rigorous
compliance checks, and in return gain specific sales
and marketing advantages, such as:
• HP’s coveted online reseller endorsement
• HP web traffic generation: Search engine
keywords, links to the HP.com buying experience
and banner advertising campaigns
• Prioritised access to HP product web content
Format Printing Account Manager, who will help
them to develop and implement a business plan.
Specialists also gain access to training, technical
information, prioritized pre-and post-sales support
and additional compensation.
Mobility: Smart Devices
Specialisation
To help partners maximise phenomenal growth in
the converged devices and wireless email markets,
the Mobility Specialisation equips those capable of
delivering end-to-end solutions with the tools they
need to capture this exciting technology shift.

• Exclusive trainings on key applications, events and

Imaging and Printing Solutions quarterly demand generation activities
• Preferential lead generation via HP’s Mobility &
and Services Specialisation
Wireless Expertise Centre
HP offers Imaging and Printing Solutions and • Discounted demo units to equip the sales force
Services Specialists the resources needed to capture and employees with the latest HP converged
a fast-growing business opportunity with us, as devices
many organisations re-evaluate their selection
process for imaging and printing equipment. For
those partners possessing the will, drive and ability
to go after this exciting business shift, HP will
position them as our “partner of choice” among
medium and large customers. Specialists have the
flexibility to choose from four programme modules:
Sales, Presales, HP Smart Printing Services and
Channel-led “Pay Per Use”. Each module has its
own specific benefits and requirements.

Large Format Printing Specialisation

Large Format Printing Specialists have in-depth
printing solution knowledge within the following
specific fields: technical, graphics, signage
and creative.

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Preferred Partner Specialisations
(continued)
Networking and Security
Specialisation
Three tracks within our Networking and Security
Specialisation – Professional, Specialist and Elite –
give partners maximum flexibility in gaining more
benefits according to their area of expertise. Each
level offers its own benefits package, which range
from special trainings and events to live networking
solutions demos at HP’s heralded Proof-of-Concept
Centre. The more qualified the partner, the more
extensive the benefits package.
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Additional Specialist benefits include:
• Detailed sales, design and implementation
ProCurve guides
• Access to ProCurve Demo Programme, providing
both product loans and discounted units to equip
our partners and drive sales
• Priority access to the HP ProCurve Design Centre
Additional Elite benefits include:
• Access to exclusive ProCurve website with product
information and sales tools
• Advisory Boards, which bring together a small
group of partners and industry Specialists to
discuss customer needs and sales techniques
• Opportunity to qualify for HP’s Service Advantage
Programme, an online portal that provides access
to spare parts, 24 x 7 support, and more
• Direct access to ProCurve technical consultants for
pre-sales consulting
• Fast-track access directly into HP ProCurve
Competency Centre for timely technical support
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Services Specialisation Workstation Specialisation

As a Services Specialist partners retain customer
relationships when delivering warranty and HP Care
Pack solutions on HP products, while gaining the
exclusive opportunity to boost their revenue and
profitability by selling HP-branded services. There are
two Services Specialisations: Authorized Service
Delivery Partner (ASDP) and Authorized Business
Solution Partner (ABSP). Both our ASDP and ABSP
Service Specialists have access to a variety of bonus
schemes based on their abilities to diagnose, install
and provide both pre- and post-sales support. Services
Specialists gain priority access to HP technical support,
online diagnostic and support tools, in addition ASDP
Services Specialists also have a fast track into spare
parts assistance, and additional revenue and margin
opportunities through HP's More for More business
development programmes.
Authorized Service Delivery Partner Specialisation
This HP Services Specialisation is designed for
Preferred Partners who provide customers with product
focused reactive services, both on warranty and HP
Care Pack service levels. Authorized Service Delivery
Partner Specialists provide maintenance and break-fix
services across the HP portfolio. Depending on their
business focus, Preferred Partners can apply to one
or more of the following Authorized Service Delivery
Partner product tracks: Commercial Clients (PC,
Notebook, Workstation), Commercial Server and
Storage, Commercial Printer (LaserJet), DesignJet.
HP’s new Workstation Specialisation equips partners
to pursue this growing market in vertical sectors
such as automotive, aerospace, finance,
manufacturing, science and the public sector.
The specialisation curriculum provides the expertise
partners need to sell and deliver complex HP
workstation solutions, often in conjunction with
an Independent Software Vendor. In return for
meeting the specialisation criteria, partners receive
a host of benefits, encompassing increased HP
compensation, privileged access to demo and
early evaluation units, and invitations to customised
workstation events.
Thanks to our specialisation certificates, which
partners can display in offices and on websites,
customers can quickly identify Preferred Partners
that have qualified in one or more specialisations.
HP also makes Preferred Partner specialisations
visible on HP.com, the HP Smart Partner Locator,
and across a broad range of demand
generation activities.
For additional information on specialisations,
including criteria and benefits, please visit:
http://www.hp.com/eur/smartportal
(not visible to non-Preferred Partners)

Authorized Business Solution Partner Specialisation

HP Authorized Business Solution Partner Specialists’
offer significant value-add for their customers in the
provision of enterprise storage services, such as
installation and start-up services and consulting
services, as well as mid-market oriented solutions, such
as desktop management solutions. This comprehensive
specialisation complements the Authorized Business
Solution Partner Specialist's ability to solve customers’
complex business challenges, by enabling these
partners to deliver HP-branded solution services.

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Sales & marketing support
HP offers a plethora of sales and marketing
resources, initiatives and programmes in order to
guarantee that Preferred Partners are able to
maximise their relationship with us.
HP brand and product images
The HP logo gives partners a strong and
identifiable brand.
Partners also have a host of product-related images
at their disposal. These are downloadable from our
dedicated photo library to enable partners to ramp
up the vibrancy of their HP collateral. Updated on a
daily basis, the library features a user-friendly
interface that offers assistance in finding the best
picture appropriate for their needs.
After a quick and easy password registration
process, HP-approved product photography can be
downloaded at: www.hp.com/go/crlimages
Preferred Partner logo
The HP Preferred Partner logo is a recognised mark
of quality that identifies our top partners. By
including the Preferred Partner logo in their offices,
marketing collateral and on their websites,
Preferred Partners can communicate their
proficiency to customers.
HP Preferred Partner logos, along with guidelines,
are available for download at the HP Smart Portal.
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Lead generation
HP is committed to assisting Preferred Partners
extend unparalleled levels of customer awareness
and demand for HP solutions.
Lead management
For added convenience, our lead management
programme is hosted on the Internet. Leads are
automatically allocated to selected partners and
followed up with an email advisory. Preferred
Partners are provided with the following information:
company information, contact details and product
interest. The lead generation programme allows
Preferred Partners to actively manage leads and
offer feedback.
Preferential lead generation
In order to maximise customer visibility, HP Preferred
Partners are provided with priority access to our HP
Smart Partner Locator, which can be reached at
HP.com.
The HP Smart Partner Locator reallocates requests
from those potential customers who have instigated
contact with HP via phone or the web to the reseller
nearest the customer. Preferred Partners enjoy the
advantage of preferential treatment, in that their
logo and specialisations appear first on the e-locator
for increased customer awareness.
Via our HP Smart Partner Locator, an average of
10,000 customer referrals each month are delivered
by HP to partners across the region. Our research
proves that a vast majority of customers using this
service purchase from the reseller to whom they
were referred. Furthermore, a large proportion of
these customers proceed to purchase reseller
service contracts.
Our investment in the Preferred Partner brand is also
backed up by a series of advertising initiatives
promoting our partners’ customer value proposition.
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Co-marketing benefits for partners
HP Preferred Partners have privileged access to our
co-marketing programme, the aim of which is to
help Preferred Partners grow their HP business by
stretching their marketing and sales investment.
The concept of the programme is that HP and
Preferred Partners co-fund co-marketing activities
thereby allowing marketing and sales spending to
be leveraged while developing both Preferred
Partner and HP business. Activities include
traditional marketing activities, such as direct mail,
as well as other less traditional ones such as
training, demo equipment, and much more.
Preferred Partners have access to high marketing
expertise through the Marketing Services Agency for
productised marketing and are allocated budget to
purchase co-marketing services from a designated
agency. In addition, Preferred Partners receive
budget for co-funded activities initiated by the
Preferred Partner and approved by HP
(customised marketing).
To learn more about the benefits of co-marketing,
please contact: hp.partner@hp.com.
All requests are handled with importance
and discretion.
Compensation
The programme encourages and rewards
outstanding performance, while assisting partners
to increase their bottom lines and invest in future
business growth through a straightforward and
predictable mechanism. Extra compensation, in
the form of Partner Development Funds and Pay
for Results, is available for our specialised
Preferred Partners.
To obtain more information on compensation,
please email: hp.partner@hp.com
Resources
Preferred Partners have at their fingertips, access to the
most current information about HP products,
promotions, events, special activities, training courses,
and more.
The following list represents just part of the tools
package that we offer Preferred Partners to ensure they
remain ahead of the competition.
HP Smart Suite
Accessible via the HP Smart Portal –
http://www.hp.com/eur/smartportal – Smart Suite
is designed to help partners do business with HP
and end customers. Smart Suite’s unique value
proposition enables partners to be more efficient
during the pre-sales cycle and as a result, grow
their business and deliver an improved
customer experience.
Our continued investment in the smart use of
technology to improve core channel business
processes goes hand-in-hand with our significant
investment in R&D. The result is the creation and
delivery of innovative products that give you a
unique advantage in the market.
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Sales & marketing support

(continued)

Each of the following Smart Suite tools is designed
to help partners deliver the best end-customer
experience, while making doing business with HP
easier and more rewarding. Smart Choice in
particular also makes it easier for partners to do
business with end customers, enabling partners
to be more efficient and competitive versus
direct competition.
• Smart Portal: Providing a one-stop resource for all
partners’ information needs and the gateway to
HP Smart Suite.
• Smart Product Catalog: The online source for
product information, sales tools and images
tailored to partners’ specific needs.
• Smart Sales: Enables HP partners to search for
products, price and availability across multiple
distributors to produce a customer proposal
in minutes.
• Smart Quote: Allows HP partners to request
special pricing and get a fast response with
significantly reduced turnaround time improving
their competitiveness, especially in the
mid-market space.
• Smart Choice*: A unique value proposition;
enables Preferred Partners to offer customers a
tailor-made solution: products available today and
the best deal, or customised solutions to meet their
exact needs.
“HP’s Smart Suite solution is miles
ahead of the competition,”
said Steve Brazier, president and CEO,
Canalys. “While still in the initial stages,
it has the potential to increase business
for HP and its partners.”
• Smart Learning: Permits HP partners to easily
search, register, download and participate in HP
partner trainings as well as track their training
history, on one easy-to-use online resource.
• Smart Leads*: Currently in pilot, Smart Leads
enables HP to systematically assign qualified leads
to those Preferred Partners with an appropriate
profile and proven history of effective lead
generation management. The lead progress is
updated and tracked via the Smart Portal.
*Available in UK only
According to the results of its most recent, Total
Partner Experience survey, HP is right on track when
it comes to partner satisfaction. The most recent
study generated the largest response to date of close
to 4,700 partners and showed a notable increase in
satisfaction in many areas specifically addressed by
Smart Suite, including:
• Pricing and availability information
• Product availability
• Configuration flexibility
• General communication
• Product quality
Partner briefings
HP regularly hosts exclusive Preferred Partner
events to communicate our immediate and long-term
strategies. A range of break-out sessions is offered,
covering everything from specific market
opportunities to technology updates.

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“Since the Preferred Partner Programme launch in

September 2005, 5,000 Preferred Partners have
joined the programme and today, contribute to more
than 70 percent of HP’s business. We will continue to
invest heavily in the programme to ensure these VIP
partners get the help they need to generate new
business opportunities and boost their profitability.“
Jos Brenkel, Vice President,
Solution Partners Organisation, HP EMEA

Contacts
Title Description For more information

HP Preferred Partner enquiries For enquiries regarding the hp.partner@hp.com

HP Preferred Partner programme
or any of its associated deliverables.

HP Certified Professional Programme For enquiries regarding 0207 216 0174

HP training and certification.

General HP enquiries For general enquiries regarding HP, 0870 443 6222
HP literature and product information.

HP partner communications For specific HP partner communications. hp.partner@hp.com

HP Smart Portal registration Providing a one-stop resource http://www.hp.com/eur/smartportal

for all partners’ information needs,
including news, marketing information, .
online support and the
gateway to HP Smart Suite.

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