ATMC Campus MEL

Minor Assessment

School of Science, Information Technology and Engineering

Student ID: 30128772, 30124770,

30083282 Student Name: Maaz Uddin, Gagandeep
Kaur, Lovepreet Kaur

Course Code: ITECH_6502 Course Name: Data communication

Management

Date Submitted: May 5, 2015 Lecturer’s Name: Mr. Ahmed El- Hadad

Tutor’s Name: Mr. Ahmed El- Hadad

ASSIGNMENT TITLE: GROUP ASSIGNMENT- Speedy’s courier service

Feedback / Assessment:

LECTURER’S SIGNATURE: DATE:

PLAGIARISM
Plagiarism is the presentation of the expressed thought or work of another person as though it is one's own without
properly acknowledging that person. You must not allow other students to copy your work and must take care to
safeguard against this happening.
Plagiarism is a serious offence. As set out in University Regulation 6.1.1., students who are caught plagiarising
will, for a first offence, be given a zero mark for that task. A second offence will result in a failing grade for the
Course(s) involved and any subsequent offence will be referred to the Student Discipline Committee.

Declaration

Except where appropriately acknowledged, this assignment is my own work, has been expressed
in my own words and has not previously been submitted for assessment. I have also retained a
copy of this assessment piece for my own records.

Signature: Gagandeep kaur, Maaz Uddin, Lovepreet Kaur Date: May 5, 2015

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GROUP ASSIGNMENT
ITECH_6502

Scenario- B
Speedy’s Courier Service

Compiled By:
Maaz Uddin - 30128772
Gagandeep Kaur - 30124770
Lovepreet Kaur - 30083282

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Executive Summary:

Truly the Internet has essentially changed the entire existence of the individuals and web innovation has

drastically changed each division in a positive manner, it hasn't left the Education anyplace. With more

underline on Enrolments, educational module, HR forms, Payrolls, Administration and Finance administration,

the need of computerization has expanded up to a need and these procedures as well as computerized

method for giving trainings has likewise affected the Education part.

In this report we discuss about the Speedy Courier Service Company’s development process where Company

is going to replace its older IT infrastructure with new latest IT technologies. Also it concentrates on a

progression of points to reveal some insight into huge business , the ideas, for example, system Architecture,

System Architecture, Network layer models incorporating usefulness of layers with separate gadgets, for

example routers, hubs, switches, cables and its capacities are examine, sort of uses will be obliged to meet

particular business objectives, security ideas and firewall usage on the individual layers are well characterize

and things obtained and evaluated expense are obviously explained. In the end, this report examines how the

arrangement proposed for the organization worked out for them in subtle element.

Contents

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INTRODUCTIO

N
ASSIGNMENT TITLE: GROUP ASSIGNMENT- Speedy’s courier service....................................................1
1. Introduction:...............................................................................................................................................................5
2. Physical Structure:.....................................................................................................................................................5
2.1 Head Office Building and dispatch centre floor plan:.................................................................................6
3. Mission and Vision of Company................................................................................................................................7
4. Company’s Requirements and Challenges:..............................................................................................................7
4.1 Challenges with ICT Requirements:............................................................................................................... 8
5. Network Structure:.....................................................................................................................................................9
5.1 Overall Network Structure:........................................................................................................................ 9
5.2 Overall Network Diagram:....................................................................................................................... 10
5.3 Network Peripherals:............................................................................................................................... 12
6. Estimated Budget......................................................................................................................................................17
7. Assumptions:.............................................................................................................................................................18
8. Solutions to challenges by using Network Layer Model:.......................................................................................18
9. Security and Firewall Implementation:..................................................................................................................19
10. Conclusion :...........................................................................................................................................................19
11. References:............................................................................................................................................................20
Individual Statement of Contribution.................................................................................................................................21

1. Introduction:

The selected scenario for this assignment is scenario – “B”. In

this scenario we have to modernize the network infrastructure

of a local state wide courier company. The manager of the

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company desired to modernize the system to meet up the current demands of the technology and provide

better support to the staff to increase their productivity.

A Speedy Courier Service is a Melbourne based company which provide door- to- door courier services to

people throughout Victoria. It is a small company which has employees in different stores who are

responsible for obtaining delivery jobs, collecting items for delivery, determining efficient delivery routes

and delivering parcels to their final destination. However, Company still meeting the stringent delivery time

requirements promised by the company, the manager wants to modernize the company’s infrastructure

and require network up-gradation. The main reasons behind the change were:

 Improved IT Infrastructure

 Catching up with latest technology

 Streamlined IT processes and procedures

 Rectification in delivery of services via digital means

 Effective usage of IT resources

 Need to competitive with other competitors

 Better support for the staff

2. Physical Structure:

In physical structure, company has two buildings located in regional city at the same location. One is main

building which act as company’s head office. This building includes a reception, four offices for

management and administrative staff, a conference room, a communal staff room and a storage room.

This office work as a main place for company’s operations such as tracking, reviewing data to identify

potential productivity and managing human resources. In the other building which is bigger than the first

one act as a dispatch centre for delivery of items and a lockable room which is the centre of IT network

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infrastructure. Total 20 employees work at this location, 8 of them share 3 PCs and only concentrate on

warehouse operations.

2.1 Head Office Building and dispatch center floor plan:

3. Mission and Vision of Company

The main objective of the company to provide door to door courier service to customers throughout

Victoria. The team of company work together to achieve the aim of company by delivering the items on

time requirements promised to the customers at the minimised travel cost.

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Company’s Vision:

“We are continually searching for techniques to increase the value of the client experience. This is seen by

our progressing conveyance of prevalent, more proficient and less costly approaches to work with us. We

reinvest more than 90% of our benefits once again into our different organizations, into new stops, new

hardware and new innovation. The client's recognition is dependably the need. We convey more included

worth than our rivals.

4. Company’s Requirements and Challenges:

As company’s manager want to modernize the company, following is the brief description about company’s

requirement to update the company’s infrastructure:

 Internet connectivity at all workstations: all staff members, sales people and administrative

members must be able to access the internet across the locations.

 All the systems must be connected to one centralized system: A client server architecture which

provides interconnectivity between the different networks to get regular updates.

 Email accessibility to each employee: all staff members and sales people can have fast access

to the email server by using the email domain and MTA server.

 New system to support their new e-commerce website: The e-commerce website also needs to be

upgraded with some proposed solutions.

 Secure access to company network and database by sales agents from remote location: sales

agent travel throughout Victoria, so they must be able to access the database securely.

 Video conferencing facility: A dedicated link in conference room for video conferencing.

Hardware and Software requirements:

 Routers

 Switches

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 Servers

 Computers

 Cables

 Antivirus

 Firewalls

 Windows

4.1 Challenges with ICT Requirements:

Manager want to modernization of Company by using new IT technology infrastructure to improve the

operations of the company. It brings number of challenges to overwhelm in order to run effective result to the

company.

Some of these challenges are defined for a better understanding of the work associated to the project:

 Complexity: for the fast and improved development and maintenance it is essential that proposed

solution must possess less complexity level.

 Centralization: one more important factor of the up gradation is centralization of the company system

and network to be centralized, connected to database & enterprise solution.

 Security: To implement a good network, security is the most important factor which need to be handle

very carefully. As customer provide their personal information so data security and physical security of

the core devices are important. As given sales agent will access the data base from remote location

such as different parts of the Victoria, which requires encrypted data transfer.

 Reliability and integration: to implement a good network, reliability and integration of data is very

important. So the proposed solution must provide reliability and integration.

 Dedicated channels: in order to increase the security of critical data file internally in the company,

dedicated channel of communication between the different departments such as administrative or

warehouse must be established, also they must be able to share data with other departments also.

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5. Network Structure:

5.1 Overall Network Structure:

The head office network contains 5 workstations, 1 laptop, 1 network printer, 1 network switch and 1 wireless

access point. The four office staff use 4 workstations and 1 workstation is used on the reception desk. All the

workstations are connected with the network switch along with the network printer and wireless access point.

The network printer can be used by any staff member of the office. The conference room has a laptop which is

connected to the network by wireless access point. The conference room also has the facility to share wireless

network by other portable devices like smart phones and tablets etc. The network switch is connected to the

dispatch centre building network switch which further connected to the main network.

The dispatch centre building network consists of 3 shared workstations and a network printer. This building

also encompasses the main network infrastructure of the company. The shared workstations and the network

printer are connected to the network with the help of the network switch. The network room has a router which

acts as a gateway of the network and connects the whole network to the internet. The router’s inbound

connection is connected to the firewall which is a hardware firewall to protect all the inbound and outbound

network traffic. The company has a website which is hosted by in house web server. The company also has a

proxy server for the internet connectivity for the client. The company also provide the e-mail facility to the

employees so the company also has an e-mail server.

All of these servers are placed in the secure DMZ which is connected to a soft wired firewall. This firewall is

then connects to the hardwired firewall. This technique provides two level security to the company DMZ. All of

the workstations are equipped with the latest antivirus for protection from all types of internet viruses.

All the sales centres are also connected to the company network and all the delivery drivers are equipped with

the portable tablet computers. The sales centre are connected to the network using internet with the help of

secure virtual private link technology.

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5.2 Overall Network Diagram:

Following is the detailed network diagram of the company.

Figure - 3

Following are building wise detailed network diagrams:

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Figure – 4

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Figure - 5

5.3 Network Peripherals:

The whole network of the company is made up of many computing peripherals. The choice of most adequate

and efficient equipment plays a vital role in the overall performance of the network. The following are the main

network equipment used in the company’s network.

Router

The router is main part of the whole network of the company. The router is a device that connects one network

to another. In this company it connect the company’s network to the internetwork. The router also prohibits the

unwanted network traffic. We used Cisco CISCO3945/K9 router.

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Figure – 6

Firewall

The firewall is a network security device. It is placed on the edge of the network to protect the internal

corporate network with the external network threats like hackers, worms, Trojans and viruses etc. The firewall

can be of both software and hardware based in our scenario we used both software and hardware based

firewalls. The firewall has many options to protect and prohibit the inbound and outbound network traffic.

Figure - 7

Switch

The switch is most commonly used network hardware. It is also found in every computer network these days.

The switch is a device that connects workstations and other network devices to the network. Switches are very

fast and secure devices and can be configured according to the needs of the network.

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Figure - 8

Wireless Access Point

The wireless access point a switch type device which connect the wireless devices to the network. These days

it also quiet common and also very helpful in connecting wireless devices to the network with a huge ease.

The wireless access point is also less expensive device and can be configured according to the user needs.

Figure - 9

Network Printer

The network printer is a printer that can be connected to the network. The network printer provides the shared

printing capabilities. The network printer manages and prioritizes the printing requests. The network printer

eliminates the needs of the multiple printers and also cost effective printing solution.

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Figure - 10

Workstation

Workstation is the computer system that is used by the end user.

Figure - 11

Tablet

Tablets are portable computing device. Tablets are a powerful tool for enhancing your productivity and online

experience whether for business use, or life in general. Smaller than a laptop and bigger than a Smartphone,

the tablet is perfect to take with you on the go. You can browse the internet, create and share presentations,

videos conference with clients, stay connected with corporate email.

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Figure - 12

Server

A server is a specialised computing device that controls and manages the computing programs and other

network resources. In this company there are four main servers are used:

1. Web Server

2. Mail Server

3. Proxy Server

4. Firewall Server

The company is hosting a website which is crucial part of their business. The website is widely used by the

customers to book the deliveries online for the pickups. The company is maintaining and managing the

website by themselves. The company also provides the e-mail services to the employees for this reason an in

house email server is also maintained. The proxy server is used to provide the internet connectivity to the

company’s network so the employees can work more efficiently. The company is also maintaining a firewall

server which runs a firewall application. This is a secondary firewall in the company’s network and it provide

the second level of the security to the DMZ of the corporate network.

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Figure – 13

Equipment Brand Model Locatio Quantit Unit Total

6.
Name n y Cost
(AU$)

Router Cisco CISCO3945/K9 Dispatch 01 8450 8450

Centre

Firewall Dell SonicWALL Dispatch 01 1872 1872

NSA2600 Centre

Switch Dell N2024P Dispatch 02 2000 4000

Centre

Wireless Cisco AirNet 3700 Head 01 1050 1050

AP Series Office

Server Dell PowerEdge Dispatch 04 800 3200

T110 II Centre

Tablet Apple IPad Mini-3 Sales 30 400 12000

Centre

Workstatio Dell Precision ALL 25 7200 180000

n Tower 7810

Network HP LaserJet Pro Head 02 550 1100

Printer MFP M476nw office

Dispatch
Centre

Cable Cat 5e All 1 roll 14 14000

(1,000m)

Estimated Budget

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7. Assumptions:

 The enhance security is provided to the network by placing the servers behind two layer firewalls and in

DMZ.

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 The wireless network option is also provided for the conference room and the staff room for the ease of

connection for portable devices with tight security measures.

 The company is largely depends on the online service for this reason in house web server is also

maintained.

 The delivery and sales employee are provided the tablet computing devices for the real time status

updates for the system.

 Sale centres are connected to the main network using secure VPN connection.

8. Solutions to challenges by using Network Layer Model:

 All the data communications takes place by using the layered

models and protocols. The implementation of the company’s

network also used many layered devices.

 At edge router is used to connect the company’s network to the

internet which is layer – 3 device.

 All computers and other peripherals are connected to the network

using the network switch which is layer – 2 device.

 From network cables to the router all network devices fall under

the different layers.

9. Security and Firewall Implementation:

 Considering the growing risks from the internet the two layered firewall is used for servers within DMZ.

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 The user computers are provided with the latest MacAfee small business security to protect from all types
of viruses.

 The access point are configured to allow only the desired network traffic and WPA-2 enterprise security is
used.

 VPN tunnelling is used by the sales centres and drivers to enhance the security of the network.

 Unused ports of switches are disabled to stop the unauthorized usage of network.

10.Conclusion :

To conclude, in this report we have discussed and proposed the overall Speedy’s courier service

organization’s up gradation solutions. A suitable and cost effective proposal for modernization of network

infrastructure of company has been given. Some assumptions has been taken to create an effective network

system with some proposed solutions. A proper security implementation to e-commerce business is the

demand for today’s technical era. To keep the pace of success the regular up gradation of computer systems

are required to meet the customer’s needs.

11.References:

 Amy Meade (2015): Topic 8: Connecting LANs [lecture notes], ITECH-6502; Data communications

management, faculty of science. Federation University.

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 39 images of courier (n.d) Retrieved on 19 May 2015 from http://www.google.com.au/imgres?

imgurl=http://images.clipartpanda.com/courier-clipart-picture-of-delivery-guy.jpg

 Figure 2 OSI sever layer cake (march 1998) Retrieved on 19 May 2015 from

https://www.microsoft.com/msj/0398/dcom.aspx

 R.H. Katz, 1994: Adaptation and Mobility in Wireless Information Systems. IEEE Personal

Communications, First Quarter, pp. 6-17.

 Got questions (n.d) Retrieved on 19 May 2015 from http://www.gotquestions.org/

 Fitzgerald, J. (2002). Business Data communications and Networking (7th ed.)

 IJ-ICT, 2014: International Journal of Informatics and Communication Technology. Vol 3

Individual Statement of Contribution

Student Number- 30124770

Student Name- Gagandeep Kaur

The other team member in my group was: Student Number- 30128772, 30083282

Student Name- Maaz Uddin and Lovepreet Kaur

 I have individually prepared the solution for the following tasks in this Assignment:

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o Data gathering
o Propose possible scenarios
o Time management for the assigned tasks
 I have been involved in group collaboration, discussion and review of the following tasks in this
Assignment:
o Data Analysis
o Data Assessments
o Documentation
 I feel that, overall, my contribution to this Assignment would equal _35___ % of the total work
submitted.

Signature: Gagandeep Kaur

Date: 1 June 2015

Individual Statement of Contribution

Student Number- 30128772

Student Name- Maaz Uddin

The other team member in my group was: Student Number- 30124770, 30083282

Student Name- Gagandeep Kaur and Lovepreet Kaur

 I have individually prepared the solution for the following tasks in this Assignment:
o Solution selection for chosen scenario
o Data selection
o Solution Enhancement checkings

 I have been involved in group collaboration, discussion and review of the following tasks in this
Assignment:
o Solution Implementation
o Designing
o Material Selection

 I feel that, overall, my contribution to this Assignment would equal __35__ % of the total work
submitted.

Signature: Maaz uddin

Date: 1-June-2015

Individual Statement of Contribution

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Student Number- 30083282

Student Name- Lovepreet Kaur

The other team member in my group was: Student Number- 30128772, 30124770

Student Name- Maaz Uddin and Gagandeep Kaur

 I have individually prepared the solution for the following tasks in this Assignment:
o Documentation
o Referencing checks
o Group Help

 I have been involved in group collaboration, discussion and review of the following tasks in this
Assignment:
o Data rectification
o Material Checking
o Design Checking

 I feel that, overall, my contribution to this Assignment would equal __30_ % of the total work submitted.

Signature: Lovepreet Kaur

Date: 18 June, 2015

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