Gurlal Singh

List A –Impact of Technology in Business

1. How YouTube helps your organisation in its operations and why do you think so?
Council uses YouTube for PR and marketing and community education. This is useful in that
information can be dispersed to a large population very quickly.
Discussion: - according to him, he clearly defined that his council uses YouTube for PR and
marketing and community education. Not only this organization each and every organization in the
world is using YouTube for marketing and providing information of the organization and products
and services which they are providing. In this present scenario YouTube has many benefits to the
business such as:-
Demonstrating products
Creating community
Demonstrating expertise
Saving bandwidth
Solving customer’s problems
YouTube is very beneficial for the problem solving. For example there is lot of video on the YouTube
which is related to different problems. People or customer can watch this video and can solve their
problem.
https://www.business.qld.gov.au

2 What are the ethical issues that need to be considered for youtube when you put important
information related to your organisation?

If we are posting information about people we need to ensure we have their consent.
Discussion: - manager replied to this question very good that if we are posting information about
people we need to ensure that we have their consent. Without the consent of the people it is against
law. So whenever we post something on YouTube which is related to the other person it is our moral
duty to ask the person about it. It is also ethnical if we do this without the consent of the person.
 Part B – Business and Professional Practice

1. Select a successful leader and describe why he/she became successful?

Inspires a sense of purpose and direction

Works hard and goes above and beyond call of duty.
Politically savy and can engage with people
Has a vision and can get others to see the vision
Promotes others, helps others grow and improve
Can deliver results
Confidence is mandatory
Willing to take risks and take challenges head on
Often can see the bigger picture, rather than just solving the problem in front of them
Can adapt to change
Discussion:- in this present world there are lots of successfully leader in whole world for example
Nelson Mandela, Pope Francis, Aung San Suu Kyi, Bill Clinton, Angel Merkel etc. as he mentioned
the qualities the successful leader above . I think everyone know about the Angel Merkel, she is the
chancellor of the Germany. She is 59 years old and she is most successful leader and strongest leader
of the world today. Angel Merkel is also leader of the world largest economy which is European
Union. For a successful leader, a person should has the following qualities:-
Proactive
Flexible/ adaptable
A good communicator
Respectful
Quiet confidence
Enthusiastic
Open- minded
Open to change
Delegator

http://fortune.com
 2. What are different stages of a team development model?
1) Forming
2) Storming
3) Norming
4) Performing
Discussion:- the manager describe very short about the different stages of a team development model.
In general team development model generally we include from the creation of the team of the end of
the work.
Source
Roller, B. (1984). The Group Therapist: Stages of Professional and Personal Development. Small
Group Research, 265-269..

Forming, Storming, Norming, and Performing: Understanding the Stages of Team Formation. (n.d.).
Retrieved June 6, 2015, from http://www.mindtools.com/pages/article/newLDR_86.htm
Additional tasks
Forming : - In this stage, firstly a team is direct and after that they set the objectives and goals of the
team. In forming stage team also discusses who these objectives and goals will be achieved and also
explained the role and duty of every individual member of the team.
Storming:- in this stage the process and structure is established of the team. If there is any conflict
between the members and the leaders occur also resolves. And also provide support to those who feel
negative or unsecure.
Norming:- in this stage some member have to give up their own ideas and have to go with the ideas
of the other member of the team. In norming stage each and every member of the team takes the
responsibility of their duties and put their full strength to achieve the objectives of the team.
Performing: - not all teams reach in performing stages if a team reach in performing stage they work
independently. Individual members have become self-assuring, and the need for group approval is
past. Members are both highly task oriented and highly people oriented. There is unity: group identity
is complete, group morale is high, and group loyalty is intense. The task function becomes genuine
problem solving, leading toward optimal solutions and optimum group development
Adjourning: - it is the last and the final stage of the team development, adjourning involves
dissolution.
Reference

Retrieved June 1, 2015, from https://www.business.qld.gov.au/business/running/marketing/online-

marketing/using-youtube-to-market-your-business/benefits-of-youtube-for-business

The World’s 50 Greatest Leaders (2014). (2014, March 20). Retrieved June 2, 2015, from
http://fortune.com/2014/03/20/worlds-50-greatest-leaders/
Leadership Characteristics. (n.d.). Retrieved June 2, 2015, from
http://leadership.uoregon.edu/resources/exercises_tips/skills/leadership_characteristics

(n.d.). Retrieved June 2, 2015, from

http://med.fsu.edu/uploads/files/FacultyDevelopment_GroupDevelopment.pdf