Linked] Tatent solutions Future of Skils 2019 & Anticipating what's next for yourbusiness AnAsia-Pacific Edition.Rising skills: Dominated by tech; but some non-tech stand out Social media marketing, compliance and human-centred design stand out Here is more detailed information on the relevance of these rising skills categories for businesses and jobs that require these skills. Compliance Whatdo professionals withthese skis do? Ensuring thatacompany complieswith regulatory candlegal requirements Social Media Marketing What doprofessionas with these skis do? Promoting products and! orservices through social media platforms to achieve business goals ee Continuous Integration What do professionals, with these skis do? Integrating codesinto a shated repository to detect problems continuously Wy Workllow ‘Automation Whatdo professionals with those sills do? Automating manual processesbasedon pre-defined business ules Gesture Recognition Technology Whatdoprofessicnals with these sis do? Interpreting human gestures, using computing device, ‘ar an input forapplicatons cand devices Examplesofoccupations \whichhowe these sis + Chief Data Officer + Compliance Officer + Risk Management Officer Examples ofoccupations hich have these skis + Digital Marketing Specialist + Marketing Manager + Social Media Marketing Specialist Examples ofoccupations \whichhove those skis + DevOps Engineer + FullStackEngineor + Software Engineer Examples of eccupations whichhove these skis + Consultant + Project Manager + Software Engineer Examples ofoccupations \whichhave those sls + Mobile Engineer + Researcher + Software Engineerats oe vy! xe Blockchain Astficiol RoboticProcess Human Centred Frontend Web Inteligence Autornotion (RPA) Design Development Whatdoprofesionls Whatdo professionals What professionals Winatdo professionals Wheto professionals sith sesh do? with these sis do? wit tese sls do? with theae sills do? withtese sls do? Setng upandmanaging Stadyinganddesigning _-—Aulomatinghighvolume, Developing solutions Converting datato adlstibuted and Inleligentagentsto perform repectablobusineestasia_toproblemewitha graphical interlace dlecenttalsedpublicledger human-like asks cand processes using deeptocus of tobuldwebstes software with tical undeestanding the orweb apps intelligence ond machine human perspective in leaming eapabities allsteps ofthe process Erompletofoccupations _ExamplesofoccupationsExamplesofoceypatons -—Examplesof occupations Examplesof occupations sehichheve these le hichhove these le bichnove hares ‘which those le which have these sle + Blockehain Developer + Business Anciat + Burinoes Analyst + Graphics Designer + Frontond Developer + Chief Technology Officer + DataSciontist + Constant + Product Designer + FulStackEngineer + Consuant + Software Engineer + Robotics Engineer + User Experience Designer + Web DeveloperApplication of rising skills in industries Comptance Ina globalised environment, data protection tea primary concern For ony eraniation that collet, hanes or uses consume dat, demonstrating rigorous cemplance wth privacy and data protection standards is vital to securing trustand, ultimately busines The General Data Protoctin Regulation (DPR) Isasetofigorousregulatry standards on how companies collec and manage data, Iwas designed and adopted by the European Union in 2015 ond came into effect rom May 2018, This in parthos ledto there ol the Chief Data Officer, who isresponsibeforthe handling and governance of data rather thon solely the collection of é Sociol Media Marketing Social media adoption continues o growin APAC. ‘More than athird of Facebook’+2.Sbilion monthly ‘active users ae in the APAC region ‘Thate ae also the region's own local networks. China has WeChat, Japan'stocial media network {sLino, while Kereahas KakaoTalk in Vietnam i's 2olo,and Indialbas Hike Soctal media isnow ke or brands wanting to reach now and existing consumer. Linkedin’ data shows that social media marketing ells are tndertand across induates of APAC believeit ‘organisations contributes manage totheir theirown bottomline social media, 2 PY Continuous htegration cs Asinvdustios beccme digital fist akey business Ponty i ensuring theintagety of networ Continuous testing isvtal because software and codeareupdated trequenty. Developing deploying testing canbe time contuming, ond means developers spend more timedeploying than developing.” Continuous integiation allows developers to automate troubleshooting of new code asitis integrated, andidentiy problems early As the mantra goes beter ola an than fail slow"WW Wetow Automation ‘Werflow Automation boost productivity tendering de eect, mecreopen boas ‘administration and performs petitive tasks. ‘This ees uptalentto use sft slsuch as roti, tial thinking and problem solving {nother areas. ‘These eng shl ore emerging intechrheary Industries sch o inlrmationtechnology and serices,computersctware and internet Healthcare is also using automation track pationts, monitordrugs,and tee up medical Stata focus on these they are cating fo. Infrancial services and banking, automation conmanage and analyse dat, dently patterns ‘and produce reports. Gesture Recognition Technology Gesture recogntiontechnology (GR) aimsto clove the gop between hamans and devices by teaching computrsto read human moversens 'By2025 the marketis expected tobe worth USS306bilion™ Financial services and banking establishing Aiitallbranches use GR to recopnse customers ‘and sorutlydaiverservices without a human eller” Higheceducation and e-learning ues immersive ‘experiences take studensto historical ses treat the outcomes of various experiment, Marketing and advertising ure GRto create engaging advertisements orto let consumers trybefore they buy, wh oe Whondevelopers wore building adigital curency, oe fathom passed fee dou dog inccay ‘being raudulety spent twice? The answeris Dbbekchain-ahighly-secureuniveralledgerthat ‘rowewitheach raneaction. ‘The peorto-peer networkhas been adopted beyond nancial services (Online education uses blockehain to securely identi students, whielogisic companies ‘can keep tackol goods" In advertising, ‘blockchain keeps track ad space bought by programs. ensutingne evelapand improving ‘nansparency* ‘APAC’s blockchain- based industries is forecastto be worth A2017 survey ound 88% ol APAC banking ot fnancesbineses belinved blockehain wae Important tothe industry's ture.” _APACgovernmentshaveaiobeen supportive ‘ofthe echsalogy, while remaining cautious on ‘igtalourencis. The Nonetary Author of Singapore exploring blockchaintechndlogy lereonducting interbank paymentsFE sci ae Inteligence Business decisicns cre now informed bydata.Al,such asmachine Jeainingalows oxganisations to more oficiently mine and analyse theirdataforinsights Asnow data ontorsinto the system, ‘acomputercanmonitorand make ‘decisions om i Forexample, ‘Arbab used viual recognition and machine learning fo understand, what photos aremost useful and ‘attactve te potential guests In financial services hedge funds uusemachine learning omonitor Inuge amounts of date, make predictions and determine trond. Autonomous technology, such a iverioss cars uses Al torespond ‘and manage various situations Inhighereducction,Alisusedto Improveresearch, Banking and financial services ‘aro using Robotic Process [Automation RPA)to manage trading. peed uptransactions sandresolve ciscrepancios* In ‘elecommunications,bots are used tomanage customer complaints ‘wile in insurance, they manage new ‘ustomets and check policies, VOBBankinSingaporebasagoed ‘example! this They deployed automation software, nicknamed Amyand Eve, which havealready reduced data processing times significantly cllowing employees fofocus on more interesting & challenging wotk Ary helps process requests for Later of Credit by tho bonk’scorporate customers She door the dota entry workend tends toher human colleagues for ‘approval Time tekento complete the job has gone down fom 240 seconds only 40 seconds, Eve reviews creditcard applications and doesthis 35 tines foserthan the previous process.” e a Human-Centred Design “How cant moke the users experience beter? Thatistho fundamental question hat dives bbuman-contreddesian The overwhelmingmajoty cofexperioncedesianershave tuadionally been found intech ‘companies, wheretheyimprove ‘apps and websites However, they are now spreading out acrossindusties £82020. APMC uses wil make up haitolthe alba opp installs ‘witha eyes on mobile screens, there isademand for sophisticated. ‘apps and engaging mebile content. This ifectsclindustios, fom telalers who need o make online tes. fictodles es pease, higher education whore students ‘re increasingly leaning outside fetoasrorea ‘More than bal ofthe wore’s slebal online etal salsstom rom the APAC region.” By 2021 is expected toroach US35 tion Jne-commeree sales, Consumers ‘expect seamless inteaction— ‘recent reportby Gooale and ‘eventure found in APACHamobile site takes longer than thee seconds topload, $8 percent of users will ‘abandon it” Cleeniyhaving asitethatis responsive and easytoload isthe frst hurdle in atacting consumers ‘Thisatecteall industries that are trying to attract digital consumers ~ ffom online banking e ecommerce. Remote and elecrming is becoming more common. For education providers, eanytoruse websites that ‘rereliclefor stents are vital Frontend web developer are key toattractive websites. Thoy must ‘sete later technology, ke loud bared pletloms, and ensure (quetes run quickly andesuls axe dalivered ealWhere to find rising skills Ifyour organisation is looking for talent with certain tising skills, LinkedIn data can tell you where to find them. Understanding what countries and regions are home to rising skills can also provide insight into the trends driving certain skills to surface. LinkedIn has broken down by countries and regions which top thee rising sil categories are more prevalent compared te the APAC average. ‘SWorkow Auiomaion Aview of the rising skills by countries and regions sta @— Robot ross Automaton ‘3.Continuous Integation Tratlond [ontend Ui Development .GastureRecogniton Techrlogy Vietnam [Fenton Web Development 2.GestureRecogettonTectlosy ‘SBoclchaia Singapore raat [Frosted Web Development Thiicadtneligence 7 Arictlnaligence 9 spen .Blodehin 2.Gesae Recognition Techology t Ech 2 ontend Web Devopment SBlodehain HongKong (SAR) 2a Getred Design ‘S.GamtureRecognlioneehoolosy 1 Frontend eb Development Han Cored Design straia Continous integration 2Motow Arson ‘3 SocialNeda MarketingRising skills also reflect evolution of roles Brand Marketing Socialmedia, measure eport igniting the shits ins ai erting demand fo entirely new oes, Linkedin ow marke! bende, competitor: activites tegrowindk ss industry created roles o support Manager lear eshoping Merkating roles, for example, how how increasingiyindicating social media eeepc ed natieting skilshas created an ent lehelp them wer social mediato reach consum MIN, & A 3Talent Acquisition SS etdndayetvagendscains Y ‘screen candidates, interviews pre screen, Justa tolentis adapting their evolving oles sotoo care those whose role itisto spot telent No longer is alet aequstion about hiing in respanse to ton organisation's need. ti about atiepating whos business wll demand, ‘cocking how ton ilant conf ies needa cad where oppodtintyio ‘advance thems, The oles increasingly data diven. Rising silscis eatin the evolving tlentacpston rls ~ social madi |snow akey ool fr atvacing and dentiving alent aswell as mentoring mere _generallyhow the talontatketis moving. Data Analyst | Data Scientist Date Ancyst Machineleaming, dala visualisation, ddotaanciyss tte efciency quality Date Scientist Machinelearing, deep learning, natural neural networks, ime series forecasting Data Analyt ae alo geing under a tanslormation Rising skilssuch a ‘machine learning, data vsullsction. and statisti analysis have seen on Increase in adoption - skills doomed tebe relevant futuojob demands, The thrustolthetrob remsinsthe same, but how they dow is changing, 66 Roles are dynamic: automation lsplaceseduces ard changes many clthe activites associated wit les, ‘andevelving ways ofworkingand ‘agile methods requte Hexbilty and twansferabily. These environmental changes have reduced the importance ofadefned:copeforrols Agaesult, {Weletscbout ising people solely for ‘specific role' that exits at point Inte, and more abeut he ls, ‘experience and knowledge thay ise fotdelivering outcomes. 9Critical thinking emerges as a top area of need, butdesired soft skills vary by market Skills employees fee! willbe very importantto the future of work a @ restric Sp itnaa ©) Japon i sroccer tia Pn L&D programmes should prioritise (and ideally personalise) the skills focus to the wants oflocal employees. 66 The one thing that isgoing tobedificultto replace with technology isthe human touch empathy, creativity ‘and innovation canbe replacedby automation. 99Top 3 barriers employees face Time Cost Accessibility LD progrommesreauire a sufficientlevel offiexibiity to enable employees to fitthem within their broader catalogue of work (endnon-work) activities. Top 3 barriers companies face tee 5 ly" generations Employeesore unlikely engage with LED programmes ifthere isalackof alignment around the benefits employees willgain,(Overa third of APAC employees view regular online learning as beneficial to career progression. ‘Ebeleve one lecring vty beneficial is career progression 53%, Ce 60%. EEE cx Ea 20. Drerooe beH®@ very beneficial ‘Averogerumberoftmesper week employees wouldidec} ko tbundertke onlineleorring times perweek Online learning can be a key component ofabroader L&D programme. Almost two in fve prefer onlinelearning over offline equivalents. 2estronglyagre that they preferanineleamingbecause ‘tiemore convenient thenoffinalaoming methods The convenience ofonlineleamning can help employees ‘overcome the challenges faced ‘around finding time tolearn,