Professional Documents
Culture Documents
To protect the confidential and proprietary information included in this material, it may not
be disclosed or provided to any third parties without the approval of Hewitt Associates LLC.
Agenda
2
Summary of 2009 AMCHAM Survey
¾ Summary of Participants
¾ Feedback from Participants
Summary of Participants
We had a total of 72 participants from the chamber that participated in the survey. The
tables below summarizes the industry representation and Headcount of Participants:
4
Summary of 2009 AMCHAM Survey
Please keep
continue this
survey.
Good
survey. Survey format is
Should do it
Better than excellent. I like the
every year.
before. Hewitt format. It would
be ideal to include
other chambers in this
…76% ‘Satisfied’ with annual survey to
broaden the base of
survey process/report and survey participants.
11% ‘Very Satisfied’…
5
Summary of 2009 AMCHAM Survey
¾ Summary of Participants
¾ Feedback from Participants
Compensation New
Analysis by Job Benefit
Positions Bonus Trends Prevalence by
(33 benchmark Job Levels Compensation
positions)
Analysis by *
• Revenue Size
• Headcount
Compensation • Industry
Salary Increase Turnover
Analysis by Job
Trends Analysis
Levels
7
Launch of 2010 AMCHAM Survey
Job Levels
Note : Hewitt will provide Job Descriptions for the job positions to be used for matching of your
internal jobs.
8
Launch of 2010 AMCHAM Survey
1.
1. Base
Base Salary
Salary - Annual Base Salary
2.
2. Guaranteed
Guaranteed Bonus
Bonus - Fixed Bonus
3.
3. Cash
Cash Allowances
Allowances - Cash Allowances
4.
4. Guaranteed
Guaranteed Pay
Pay (1+2+3)
(1+2+3)
- Variable Bonus Actual Payouts
5.
5. Variable
Variable Pay
Pay and Target Payout
- Commission
6.
6. Total
Total Compensation
Compensation (4+5)
(4+5)
9
Launch of 2010 AMCHAM Survey
Survey Process
Data
Data Data
Data Report
Report
Collection
Collection Analysis
Analysis Delivery
Delivery
Distribution
Distributionof
of Data
Data Report
Report
Questionnaire
Questionnaire Treatment
Treatment Generation
Generation
Data
DataCollection
Collection Data
Data Report
Report
&&Entry
Entry Analysis
Analysis Submission
Submission
Data
DataClarification
Clarification Preliminary
Preliminary Post
PostSurvey
Survey
&&Validation
Validation Analysis
Analysis Presentation
Presentation
10
Launch of 2010 AMCHAM Survey
Timeline
Survey Launch
Distribute Questionnaire
Survey Confirmation
Data Collection
Data Analysis
Reporting
11
Launch of 2010 AMCHAM Survey
12
Launch of 2010 AMCHAM Survey
13
Launch of 2010 AMCHAM Survey
16
Launch of 2010 AMCHAM Survey
Deliverable (Standard Report)
- Base Salary Analysis By Position
For each Job Position (33 jobs), the Median Annual Base Salary will be
provided Managing
Director/Chief
Executive Officer
3,879,996
Management
Head of Head of
Head of Finance Head of Human Head of Head of Legal Head of Internal
Head of Sales
Top
Information Manufacturing
/ CFO Resource Marketing Affairs Audit
Technology Operations
2,704,956 2,100,000 2,260,764 1,983,312 2,341,860 3,012,000 1,977,960 2,371,578
Management
Accounting/ Human
Marketing Internal Audit
Financial Resource Sales Manager IT Manager Legal Manager Plant Manager
Manager Manager
Manager Manager
1,228,200 1,036,779 1,631,100 1,060,608 1,332,000 1,280,280 1,248,366 1,123,518
Professional
/ Executive
Sales
General
Marketing Production
Staff
Secretary Administrative
Assistant Foreman
Assistant
413,400 263,820 204,060 300,000
Worker
Production
Receptionist Driver Messenger
Worker
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Launch of 2010 AMCHAM Survey
Deliverable (Standard Report)
- Compensation Analysis By Job Level (Median)
18
Launch of 2010 AMCHAM Survey
Deliverable (Standard Report)
- Compensation Analysis By Job Level
For each Job Level, the Lower Quartile, Median, Upper Quartile and
Average value of each compensation component will be provided
Professional / Executive
19
Launch of 2010 AMCHAM Survey
Deliverable (Standard Report)
- Analysis of Bonus By Job Level
100%
87%
90%
79% 76%
80% 73%
68% 69%
70% 62% 62% 62% 64% 60%
60% 56%
Variable Bonus - Eligibility and Actual Paid Variable Bonus - Target % and Actual Paid (Median Levels)
100% 20%
87%
90% 17%
79%
80% 76% 15%
73%
69% 68% 15%
70% 67% 66% 13%
% of Employees
% of Employees
12% 13%
60% 58% 12% 12%
60%
10% 10%
50% 10%
8%
40%
30%
5%
20%
10%
0% 0%
Top Management Management Professional / General Staff / Support Worker Top Management Management Professional / General Staff / Support Worker
Executive Executive
Var. Bonus Eligibility Actual % of Employee who received Var. Bonus Median Target Variable Bonus Actual Amount Paid for last year
20
Launch of 2010 AMCHAM Survey
Deliverable (Standard Report)
- Salary Increase Analysis by Industry & Job Level
Actual Increase
Lower Upper
Level Quartile Median Quartile Average
Top Management 0.0% 4.0% 5.0% 3.1%
Management 0.0% 5.0% 5.6% 4.0%
Professional Staff / Executives 0.4% 5.0% 6.1% 4.2%
General Staff / Support 0.1% 5.0% 6.0% 4.3%
Workers 2.4% 5.0% 5.9% 4.4%
Overall 3.0% 4.9% 5.6% 4.3%
Projected Increase
Lower Upper
Level Quartile Median Quartile Average
Top Management 0.0% 4.0% 5.5% 3.5%
Management 2.8% 5.0% 6.0% 4.1%
Professional Staff / Executives 3.0% 5.0% 6.0% 4.2%
General Staff / Support 3.0% 5.0% 6.0% 4.3%
Workers 3.0% 4.7% 6.0% 4.2%
Overall 3.0% 5.0% 6.0% 4.3%
Note : Breakdown by industry will also be provided for industries with sufficient number of participants
21
Launch of 2010 AMCHAM Survey
Deliverable (Standard Report)
- Salary Increase Cycle
22
Launch of 2010 AMCHAM Survey
Deliverable (Standard Report)
- Turnover Analysis by Job Level & Industry
Lower Upper
Level Quartile Median Quartile Average
Top Management 0.0% 0.0% 11.7% 7.5%
Management 0.0% 7.1% 13.7% 11.7%
Professional Staff / Executives 2.8% 10.3% 14.5% 11.8%
General Staff / Support 3.6% 10.5% 15.4% 14.1%
Workers 3.0% 10.1% 26.0% 17.9%
Overall 5.5% 11.3% 19.6% 15.1%
Manufacturing 21%
Food/Beverage/Tobacco 19%
Automotive 11%
Electrical/Electronics 9%
Chemicals 7%
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Launch of 2010 AMCHAM Survey
Deliverable (Standard Report)
- Benefits Prevalence by Job Level
Perquisites
Company Car / Car Allowance 75% 43% 17% 0% 0%
Club Memberships 22% 11% 4% 0% 0%
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Launch of 2010 AMCHAM Survey
Deliverable (Standard Report)
- Provident Fund Analysis
12%
Lower Quartile
Employer Contribution %
10% Median
Upper Quartile
8%
6%
4%
2%
0%
Year 1 Year 2 Year 3 Year 4 Year 5 Year 6 Year 7 Year 8 Year 9 Year 10 Year >10
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Launch of 2010 AMCHAM Survey
Deliverable (Standard Report)
- Benefits Spending
30%
25%
20%
5%
0%
Top Management Management Professional Staff / General Staff / Workers All Employees
Executives Support
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Launch of 2010 AMCHAM Survey
Deliverable (Standard Report)
- Long Term Incentive (LTI)
20%
9.7%
15%
5.6% 1.4% 1.4%
10% 19.4%
13.9%
5% 8.3% 8.3% 8.3%
0%
Top Management Management Professional Staff / General Staff / Workers
Executives Support
27
Launch of 2010 AMCHAM Survey
Deliverable (Standard Report)
- Other Analysis
HR to Employee Ratio
Performance Distribution
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Launch of 2010 AMCHAM Survey
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Launch of 2010 AMCHAM Survey
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Launch of 2010 AMCHAM Survey
31
Summary of 2009 AMCHAM Survey
¾ Summary of Participants
¾ Feedback from Participants
33
Hewitt Hot Topic Survey
Key Findings - Attrition and Retention
- Business Outlook
Business Situation in 2008/2009
50%
Percentage of Companies
40%
30%
20%
10%
0%
Significant Decline Slight Decline Business As Usual Slight Improvement Significant
Improvement
70%
Percentage of Companies
60%
50%
40%
30%
20%
10%
0%
Significantly Declining Slightly Declining Stabilizing Slightly Improving Significantly
Improving
35
Hewitt Hot Topic Survey
Key Findings - Attrition and Retention
- Voluntary Attrition Rate
Voluntary Attrition By Level in 2009
16%
16% 14% 14%
Percentage of Employees
14% 13% 12% 12%
12% 12% 12%
12% 11%
10%
10% 10%
10%
10% 9%
9% 9%
7%
7% 7%
8% 7% 7% 7%
6%
6% 5% 5% 5% 5%
4% 3%
2% 1%
0%
Top Executive Senior Middle Professional Clerical / Admin Manual Workforce
Management Management Support
11.6%
12%
9.6% 9.4%
10%
8.1%
8%
6%
4%
2%
0%
Indonesia Malaysia Philippines Singapore Thailand
36
Hewitt Hot Topic Survey
Key Findings - Attrition and Retention
- Job Functions with the Highest Attrition
Sales, 56%
Indonesia Admin, 25%
Finance, 25%
Sales, 31%
Malaysia Finance, 29%
Engineering, 23%
Sales, 42%
Philippines Finance, 39%
Call Center, 35%
Sales, 40%
Singapore Finance, 37%
Technical Support, 17%
Sales, 45%
Thailand Production, 30%
Finance, 26%
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Thank You
&
We Look Forward To Partnering You…
For further details, please contact :
• Surendran Ramanathan | surendran.ramanathan@hewitt.com
• Preeya Singhnarula | preeya.singhnarula@hewitt.com
• Ravjit Singhthavekhoon | ravjit.singhthavekhoon@hewitt.com
• Supakorn Nittayanantha | supakorn.nittayanantha@hewitt.com
• Animesh Mukherjee | animesh.mukherjee.2@hewitt.com
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