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  • BRPL' Toll-Free Number For Emergency (Fire & Shock) &

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    BRPL has launched a new 24/7 toll-free number, 1800-10-39707, for consumers to report emergency situations like fires or electric shocks as well as streetlight issues. This makes BRPL the first discom in Delhi to offer a toll-free emergency number. Consumers can also continue to call BRPL's existing 24/7 helpline at 399-99-707 to register these types of complaints. In addition to emergency situations, the toll-free number can be used to report issues like streetlights remaining on during the daytime.

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    BRPL has launched a new 24/7 toll-free number, 1800-10-39707, for consumers to report emergency situations like fires or electric shocks as well as streetlight issues. This makes BRPL the first discom in Delhi to offer a toll-free emergency number. Consumers can also continue to call BRPL's existing 24/7 helpline at 399-99-707 to register these types of complaints. In addition to emergency situations, the toll-free number can be used to report issues like streetlights remaining on during the daytime.

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    20 views2 pages

    BRPL' Toll-Free Number For Emergency (Fire & Shock) &

    Uploaded by

    WATCH LIST
    BRPL has launched a new 24/7 toll-free number, 1800-10-39707, for consumers to report emergency situations like fires or electric shocks as well as streetlight issues. This makes BRPL the first discom in Delhi to offer a toll-free emergency number. Consumers can also continue to call BRPL's existing 24/7 helpline at 399-99-707 to register these types of complaints. In addition to emergency situations, the toll-free number can be used to report issues like streetlights remaining on during the daytime.

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    © All Rights Reserved
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    of 2

    July 23, 2014

    1800-10-39707

    BRPL’ Toll-Free number for Emergency (Fire & Shock) &


    Streetlight complaints
    First discom in the city to launch a Toll Free number

    Besides a respite from the dreaded heat-wave, at times, the rainy season also brings its own set of unique
    problems and issues. During the monsoon months, the chances of electricity related incidents can increase.
    Adhering to simple safety guidelines, BSES and its customers, together, can help ensure safe and incident free
    monsoons.

    Safety of our consumers is important to us! To promptly address emergency (Fire & Shock) and Streetlight
    complaints, BSES Rajdhani Power Limited (BRPL), the discom supplying electricity in South and West Delhi has
    recently launched a dedicated 24 x 7 toll-free number -1800-10-39707.

    This dedicated number is over and above the existing option of registering emergency and streetlights complaints
    on BRPL’ 24 x 7 helpline number 399-99-707. BRPL has become the first power utility in the city to offer a toll-
    free number.

    Besides the emergency (fire & shock) complaints, a consumer can also register streetlight complaints, including
    the complaints of streetlights remaining switched-on during the day.

    Register a ‘No Supply’ complaint through Helpline No, IVRS and SMS

    BSES discoms are committed to provide reliable power supply to their over 34 lakh customers. In case of you ‘No
    Supply’ issue, consumers can reach BSES discoms in multiple ways, including Helpline Number, IVRS and SMS.

    BRPL BYPL
    Call 24 x 7 399 99 707 399 99 808

    SMS Type BSESRP < SPACE > NC < SPACE > Type BSESYP < SPACE > NC < SPACE >
    Your 9 digit CA # and SMS to 5-61-61-07 Your 9 digit CA # and SMS to 5-61-61-08

    IVRS  Call 399 99 707 from a registered  Call 399 99 808 from a registered
    contact no contact no
     Press 1 for ‘no supply’ and choose  Press 1 for ‘no supply’ and choose
    option 2 for IVRS based services. option 2 for IVRS based services.
     Your request will be automatically  Your request will be automatically
    registered. registered.
     If you are not calling from a registered  If you are not calling from the
    no, please punch the CA/ CRN no for registered no, please punch the CA /
    registering the request. CRN no for registering the request.

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