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Opening Informal greeting ("Dear ... Hello, Hi”) No need for a date; automatically inserted Body Emails can be formal dr informal (personal vs business). Personal emails are more informal and usually serve to update other people about your own life Business emails are more formal and address a particular topic, eg business transaction, update on recruitment, .. Straight to the point, stick to the subject Use short paragraphs Ending “Love, See you, ..” for informal emails “Best regards, best wishes, yours sincerely, ..” for more formal emails Sign off with your name Perspective / Point of view First person (you write about yourself), second person (you are addressing somebody directly); third person (you may be writing about someone else, or about an event) Audience One person (informal : relative, friend); (formal : business partner, superior) Tense / mode Present tense, past tense, future tense Tone / Register / Format Tone : objective, informative Register : informal or formal language Format : two or three paragraphs only Useful vocabulary Related to the subject of the email message Useful grammar points ‘Switching between first and second person - you give information about yourself and enquire about the recipient ‘One or two questions at the end, enquiring about the recipient Use of future tense, announcing upcoming meeting, event | Useful expressions and structures (to memorise) ‘Short but complete sentences, with some questions to the recipient Greetings (formal vs informal) Informal expressions such as “Isn't that great ? How cool is that ? Can you believe it? etc.” Signing off “Sincerely, Best wishes, Kindly blessing your day” Extension (pushing for the 7) Refer to an attachment (which does not have to be included) Conjunctions, complex tenses (“Thank you for sending me ..”), pronouns, agreements,

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