Professional Documents
Culture Documents
1. Gender:
Male Female
2. Age:
21 – 30 years 31 – 40 years
41 – 50 years 51 – 58 years
3 Ethnicity
malay Chinese
Indian Other
5. Academic Qualification
STPM Diploma
Bachelor Degree Master Degree
Doctorate Other
4. Position
DG 29 DG 41
DG 44 DG 48
DG 52 Other
5. Length of service
Job Characteristics needed for your Strongly low Fair high Strongly Do
satisfaction low high Kn
Domain Very disagree Fair agree Strongly
disagree agree
EMOTIONAL INTELLIGENCE
Self Awareness 1 2 3 4 5
I am a dependable person 1 2 3 4 5
I am very confident in my abilities as a person 1 2 3 4 5
Managing emotions
I effectively manage problems and difficult situations 1 2 3 4 5
I can quickly calm myself when something upsets me 1 2 3 4 5
Motivating Self
I feel my present work is satisfying 1 2 3 4 5
I have personal and work related goals to guide my 1 2 3 4 5
achievement
Empathy
I understand and patient with someone who has a lot of 1 2 3 4 5
emotions
I feel the emotions of others as they feel them 1 2 3 4 5
Handling Relationship
I am comfortable with all kind of people 1 2 3 4 5
I am using my whole body (body language) in 1 2 3 4 5
communicating
JOB SATISFACTION
The job requires high skills and knowledge 1 2 3 4 5
The job is not repetitive and dull 1 2 3 4 5
The job give opportunity for career 1 2 3 4 5
enhancement/advancement
The job is determined by management 1 2 3 4 5
The job achieve my short and long term goals 1 2 3 4 5
The job id interesting and challenging 1 2 3 4 5
The job is achievable and attainable 1 2 3 4 5
The job itself gives freedom and independence in 1 2 3 4 5
completing it.
The job increase my responsibility and commitment 1 2 3 4 5
The job based on my personal judgement and critical 1 2 3 4 5
thinking
MOTIVATION
Recognition
I have recognition on the work i do 1 2 3 4 5
I will be praised on the good job i have done 1 2 3 4 5
Task and job related
My task and job related that enhance my skills and 1 2 3 4 5
ability
I have no workload and job which do not related to my 1 2 3 4 5
task
Salary
My salary is relevant to my qualification and 1 2 3 4 5
experiences
My salary is competitive and meet my expectations 1 2 3 4 5
Management
Management give feedback to task i completed 1 2 3 4 5
Management have empathy and sympathy towards 1 2 3 4 5
Section D– Overall Job satisfaction
What is the single most important area, to improve your job satisfaction? ( one answer
only )
Salary management
Travel Time
Thank You