Professional Documents
Culture Documents
1999 Zappos launches web-only shoe store. Victoria Secret debuts site.
2002 Paypal aquired by Ebay for $1.5 billion. Niche retail companies Wayfair
and NetShops are founded with the concept of selling products through several
targeted domains, rather than a central portal.
2003 launch of iTunes store. First full year of profits for Amazon! Nelly.com
was founded.
2010 Groupon reportedly rejects a $6 billion offer from Google. Instead, the
group went public in 2011 on a $13 billion valuation!
2011 Tictail was founded (longtail eCommerce). CDON buys tretti.se for
364MSEK. Ebay buy’s magento and launches X.Commerce. Customers can buy
groceries in the subway using QR codes in South Korea. Klarna gets a 1billion SEK
capital infusion etc. etc...
TASTE AVERSION
LACK OF DEFENSIABILITY
LACK OF DEFENSIABILITY
MARKET DYNAMICS
Key Innovations:
Moving inventory quickly thus less inventory risk
Higher sell-through because better use of customer data
Massive consumer adoption fast through referrals/social
media
HYPE!
HYPE!
HYPE!
CONSUMER
PSYCHOLOGY
CONSUMER
PSYCHOLOGY
• Social acceptance
• Deal hunting mentality
• Design/UX
New channels