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4/6/2020

SAP ERP Financial Accounting and


Operations 2.0
Generated on: 2020-04-06

SAP ERP | 6.0 EHP8 SP06

PUBLIC

Original content: https://help.sap.com/viewer/44ff4797667d4fd88d845044c010bb00/6.18.06/en-US

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SAP Intercompany Reconciliation


Use
SAP Intercompany Reconciliation (ICR) provides you with periodic control over accounting documents that describe the
accounting transactions within a corporate group. Designed to reduce the differences in corporate group consolidation, this
application in Financial Accounting allows early analysis in the closing process to avoid differences altogether and to reduce the
deadline pressure that normally arises during the end of a closing period.

ICR operates on the level of companies and its trading partners. To avoid currency conversion differences, the documents are
reconciled in the transaction currency. Both individual companies and their parent companies bene t from ICR. Individual
companies bene t from paired documents because they need to ensure that their own documents from accounting transactions
correspond to the documents of internal trading partners. This helps avoid delays and disputes when payments are processed.
Their parent companies can then make a global check on the reconciliation results for all the companies.

Features
ICR supports the following three reconciliation processes:

G/L open items reconciliation (also known as process 001)

You use this process for reconciliation of open items. Choose this process if most of your intercompany receivables and
payables are posted to G/L accounts.

G/L account reconciliation (also known as process 002)

You use this process for reconciliation of documents that are posted to accounts which do not have open item
management. This process is mostly used for reconciliation of pro t and loss accounts.

Customer / vendor open items reconciliation (also known as process 003)

You use this process for reconciliation of open items. Choose this process if most of your intercompany receivables and
payables are posted to customer and vendor accounts.

For all three processes, you reconcile accounting documents in the following order:

1. Data selection

You select documents across SAP systems and clients and transfer the data to the reconciliation database. For more
information, see Data Selection.

2. Data assignment

The system automatically assigns data records according to the rules you have de ned. For more information, see Data
Assignment.

3. Data reconciliation

You reconcile data records manually. ICR suggests assignments for you according to the rules you have de ned. For more
information, see Data Reconciliation.

4. Communication

You communicate with the responsible accountants for any outstanding issues. For more information, see Communication.

5. Correction posting

The accountants make correction posting.

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Compared with the ICR application delivered in SAP EhP 6 for SAP ERP 6.0, this one delivered in SAP Financial Accounting and
Operations 2.0 includes a new user interface and the following new features:

Home page

Reconciliation alerts

Reconciliation overview

Mails

Enhanced monitoring

Details page

Mails, notes, and service requests

Processing status

Assignment con rmation

Diversi ed layout

Separate pages for data records with differences and those without differences

Company hierarchy

Report for customer / vendor open items reconciliation

More Information
You can nd the Customizing activities for ICR in the following location:

For G/L open items reconciliation and G/L account reconciliation: Financial Accounting (New) General Ledger
Accounting (New) Periodic Processing Check/Count Cross-System Intercompany Reconciliation . You can also quickly
navigate to the Cross-System Intercompany Reconciliation node by running transaction FBICIMG.

For customer / vendor open items reconciliation: Financial Accounting (New) Accounts Receivable and Accounts
Payable Business Transactions Closing Count Cross-System Intercompany Reconciliation . You can also quickly
navigate to the Cross-System Intercompany Reconciliation node by running transaction FBICIMG3.

Home
Use
The Home page of SAP Intercompany Reconciliation (ICR) acts as an information hub and work center for the intercompany
reconciliation process. In the standard delivery, it displays six CHIPs, each providing an overview of certain information or enabling
navigation to a particular transaction.

To open the Home page, launch SAP Business Client (NWBC) and choose Intercompany Reconciliation Home . If you want to
open the Home page in accessibility mode where all the charts on the Home page are replaced with tables, choose Intercompany
Reconciliation Home (Accessibility) instead.

The following table includes the basic information about the six CHIPs:

CHIP Name CHIP ID Form of Function


Presentation

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CHIP Name CHIP ID Form of Function


Presentation

Reconciliation ICRC_USEFUL_LINKS_CHIP Launchpad Provides quick-links to ICR-related transactions.


and Reports

Mails ICRC_HOMEPAGE_EMAIL_CHIP Form Provides an overview of your SAP mailbox.

Reconciliation ICRC_OBJGRP_CHART_CHIP Chart Shows the number of partners with whom the reconciliation
Alerts amount difference is above the threshold.
ICRC_OBJGRP_TABLE_CHIP
(Accessibility Mode)

Reconciliation ICRC_OVERVIEW_CHART_CHIP Chart Shows the top ve (customizable) in amount difference


Overview among all company-partner pairs.
ICRC_OVERVIEW_TABLE_CHIP
(Accessibility Mode)

Saved Searches FPM_SAVED_SEARCHES_LOCAL_CHIP Launchpad Lists all the saved search criteria sets on this client. For more
information, see Search Criteria Page.

Relevant ICRC_USEFUL_REPORTS_CHIP Launchpad Provides quick-links to frequently used transactions.


Transactions

For each Launchpad, you can click its Menu icon and then choose the Adjust Launchpad menu item from the context menu to
de ne which entries you want to display on the Launchpad.

Features
Mails

The Mails CHIP shows the recent mails in your SAP mailbox. You can also access your SAP mailbox by clicking the View all mails
link in the last row of the Mails CHIP. To open a mail, click its subject. If a mail is unread, an envelope icon appears before the
subject.

To refresh the Mails CHIP immediately, choose the Refresh pushbutton.

To have the CHIP refreshed automatically, select the Auto Refresh checkbox. The CHIP then refreshes once an hour.

For more information about mails, see Mails.

Reconciliation Alerts

The Reconciliation Alerts CHIP shows the number of partners with whom the reconciliation amount difference is above the
threshold.

To change the threshold, enter an amount in the Threshold eld and press the Enter key. Each column represents an object group.
If you hover your mouse over a column, the system displays the number of partners this column represents. If you click a column,
the system directs you to the monitor page and displays only the company-partner pairs whose difference in the corresponding
object group is above the threshold. For example, if you enter 25000 as the threshold and click the Open Items column on the
chart, the monitor page displays only the company-partner pairs whose difference in open items is greater than 25000.

You can con gure this CHIP in the following Customizing activity: Cross-System Intercompany Reconciliation Preparations in
the Reconciliation System Additional Options for Web-Based User Interface Con gure Reconciliation Overview CHIP .

Reconciliation Overview

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The Reconciliation Alerts CHIP provides a quick overview of the most outstanding amount difference between different company-
partner pairs that is above threshold.

The activity Execute of the authorization object F_RPROC determines whether a user is authorized to reconcile one company or
multiple companies. If you are authorized to reconcile multiple companies, the CHIP shows the amount difference between
company pairs. If you click a column, the system directs you to the monitor page and displays only the selected company-partner
pair. If you are authorized to reconcile only one company, the CHIP shows the amount difference between the company and its
partners. If you click a column, the system directs you to the monitor page and displays the selected object group of the company
and the selected partner.

You can con gure this CHIP in the following Customizing activity: Cross-System Intercompany Reconciliation Preparations in
the Reconciliation System Additional Options for Web-Based User Interface Con gure Reconciliation Overview CHIP .

Data Selection
Use
Data selection is the rst step in the intercompany reconciliation process. In this preparatory step, you select documents across
SAP systems and clients and transfer the data to the reconciliation database. You can also integrate external data into the
reconciliation process by uploading the relevant les.

Procedure
To run data selection, complete the following steps:

1. Launch SAP Business Client (NWBC) and choose one of the following navigation paths:

For G/L open items reconciliation: Intercompany Reconciliation G/L Open Items Reconciliation Data Selection .

For G/L account reconciliation: Intercompany Reconciliation G/L Account Reconciliation Data Selection .

For customer / vendor open items reconciliation: Intercompany Reconciliation Customer / Vendor Open Items
Reconciliation Data Selection .

2. On the Search Criteria page that appears, enter the search criteria and then choose the Search pushbutton. For more
information about the search criteria, see Search Criteria Page.

 Note
If you have selected the Test Run checkbox, the system runs the data selection as a simulation and does not change or
post any data.

3. (Optional) If needed, upload les for companies. Enter the path to the le you want to upload in the entry eld or choose
the Browse pushbutton to select the le. Then choose the Continue pushbutton.

4. Analyze the result of the data selection.

Result
The system displays the errors, warnings, and other information about the data selection. The following table explains what each
indicator in the Log Overview section on the screen is used for:

Indicator Description

Error Differences exist.

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Indicator Description

Warning No differences exist, but some documents have not been assigned yet. This can be caused by incomplete business
transactions which are not balanced within themselves while the overall balance is zero by coincidence.

Information No differences exist and all the documents have been assigned.

Data Assignment
Use
Data assignment is the second step in the intercompany reconciliation process. In this step, the system automatically assigns
data records.

Procedure
To run data assignment, complete the following steps:

1. Launch SAP Business Client (NWBC) and choose one of the following navigation paths:

For G/L open items reconciliation: Intercompany Reconciliation G/L Open Items Reconciliation Data
Assignment .

For G/L account reconciliation: Intercompany Reconciliation G/L Account Reconciliation Data Assignment .

For customer / vendor open items reconciliation: Intercompany Reconciliation Customer / Vendor Open Items
Reconciliation Data Assignment .

2. On the Search Criteria page that appears, enter the search criteria and then choose the Search pushbutton. For more
information about the search criteria, see Search Criteria Page.

 Note
If you have selected the Test Run checkbox, the system runs the data assignment as a simulation and does not change
or post any data.

3. Analyze the result of the data assignment.

Result
The system displays the errors, warnings, and other information about the data assignment. The following table explains what
each indicator in the Log Overview section on the screen is used for:

Indicator Description

Error Differences exist.

Warning No differences exist, but some documents have not been assigned yet. This can be caused by incomplete business
transactions which are not balanced within themselves while the overall balance is zero by coincidence.

Information No differences exist and all the documents have been assigned.

If you want to start data reconciliation, choose the Next pushbutton to proceed.

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Data Reconciliation
Use
Data reconciliation is the third step in the intercompany reconciliation process. In this step, you reconcile data records manually.
The system also provides you with suggested assignments.

Procedure
To run data reconciliation, complete the following steps:

1. Launch SAP Business Client (NWBC) and choose one of the following navigation paths:

For G/L open items reconciliation: Intercompany Reconciliation G/L Open Items Reconciliation Data
Reconciliation .

For G/L account reconciliation: Intercompany Reconciliation G/L Account Reconciliation Data Reconciliation .

For customer / vendor open items reconciliation: Intercompany Reconciliation Customer / Vendor Open Items
Reconciliation Data Reconciliation .

2. On the Search Criteria page that appears, enter the search criteria and then choose the Search pushbutton. For more
information about the search criteria, see Search Criteria Page.

3. On the monitor page that appears, the system displays a navigation tree on the left and two tabs, Unassigned Data
Records and Assigned Data Records, on the right. Fore more information about the navigation tree and the two tabs, see
Monitor Page. Choose an object group from the navigation tree and then use the suggest assignments feature to have the
system automatically suggest possible matches for you. For more information, see Suggest Assignments.

4. After using automatic assignments and suggested assignments, you may nd that some data records are still not
assigned. In this case, select data records from the company and from the partner and then choose the Assign Items
pushbutton. The system then moves the records into one group on the Assigned Data Records tab.

 Note
If the amount difference is greater than the threshold you have de ned, the system displays a dialog box to ask you to
con rm the assignment. You de ne this threshold in the following Customizing activity: Cross-System Intercompany
Reconciliation Preparations in the Reconciliation System Additional Options for Web-Based User Interface Set Up
Assignment Con rmation .

5. Repeat step 4 until you have reconciled all the data records in the object group.

6. Repeat step 4 and 5 until you have reconciled the data records in all the object groups.

Result
After you con rm an assignment, the system moves the selected records onto the Assigned Data Records tab. If the total amount
of the selected records is zero, the system moves them to the Without Difference tab on the Assigned Data Records tab;
otherwise, it moves them to the With Difference tab on the Assigned Data Records tab. If you want to revert the assignment
because of a mistake or other reasons, you can select the data records that you want to unassign from the Assigned Data Records
tab and then choose the Unassign Items pushbutton. The system then moves the selected records to the Unassigned Data
Records tab.

Search Criteria Page


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The rst step in data selection, data assignment, and data reconciliation is to enter the search criteria. The following list includes
the basic operations for the search criteria:

Add a search criterion

To add a search criterion, clicking the Insert New Row icon at the end of a row.

Delete a search criterion

To delete a search criterion, clicking the Delete Row icon at the end of a row.

Clear all entries

To clear all the values that you have entered, choose the Clear Entries pushbutton.

Reset to default

To reset all the search criteria to their default values, choose the Reset to Default pushbutton.

Search Criteria
The following list explains some of the search criteria whose meaning might not be self-evident:

Version

If you specify a version, the system runs data assignment on the nancial documents with this version. In SAP ERP, you
can use different versions within Special Purpose Ledger. These versions are de ned per ledger in the con guration for SAP
ERP Financials.

Number of Parallel Tasks

When running data assignment, the system can use multiple parallel tasks to speed up the processing. The system
automatically determines the default number of parallel tasks according to how busy the system is when it runs the data
assignment. You can increase the number of parallel tasks by applying server groups.

Rule

The system runs data assignment according to the speci ed rules. You can con gure the assignment rules in the following
Customizing activity: Cross-System Intercompany Reconciliation Preparations in the Reconciliation System Data
Assignment De ne Rules for Document Assignments .

Server Group

The system uses the speci ed servers to process the selected companies in parallel.

Search Criteria Sets


If you need to frequently enter the same set of search criteria, you can save it for later use. The saved sets are displayed on the
Search Criteria page and also on the Saved Searches CHIP on the Home page of SAP Intercompany Reconciliation (ICR). The
following list includes the basic operations for search criteria sets:

Save a search criteria set

After you have entered the search criteria on a Search Criteria page, enter a name for the search criteria set in the Save
Search As eld and then click the Save icon.

Load a search criteria set

To load a search criteria set you have saved, choose it from the Saved Searches dropdown list on the Search Criteria page.
The system then automatically lls in the search criteria for you.

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Delete a search criteria set

To delete a search criteria set you have saved, choose it from the Saved Searches dropdown list on the Search Criteria
page and then click the Delete Search icon.

Monitor Page
Use
On the monitor page for data reconciliation, the system displays a navigation tree on the left and two tabs, Unassigned Data
Records and Assigned Data Records, on the right. To return to the Search Criteria page to start a new search, choose the Back to
Search Page pushbutton. To toggle between displaying and hiding the navigation tree, choose the Navigation Tree pushbutton.

Features
Navigation Tree

The navigation tree consists of two columns: Company and Difference. The currency for the difference is determined by the
Currency search criterion you have entered on the Search Criteria page.

The navigation tree features three levels: company, its trading partners, and their object groups. The rst and the second level
determine a company-partner pair. Under each pair, there are several object groups, such as open items and receivables. They
help you to nd documents of the same category. You can de ne object groups in the following Customizing activity: Cross-
System Intercompany Reconciliation Preparations in the Reconciliation System Data Reconciliation Set Up Object Groups
and Subgroups .

Each object group is preceded by an indicator. The following table explains what each indicator is used for:

Indicator Description

Error Differences exist.

Warning No differences exist, but some documents have not been assigned yet. This can be caused by incomplete business
transactions which are not balanced within themselves while the overall balance is zero by coincidence.

Information No differences exist and all the documents have been assigned.

The following list includes the basic operations for the navigation tree:

Expand all nodes

To expand all the nodes in the navigation tree, choose the Expand All pushbutton.

Collapse all nodes

To collapse all the nodes in the navigation tree, choose the Collapse All pushbutton.

Filter object groups

To lter the object groups displayed in the navigation tree, choose the Filter pushbutton.

Export to spreadsheet

To export the navigation tree to a Microsoft Excel spreadsheet, choose the Export to Spreadsheet pushbutton.

Customize columns

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To de ne the columns that should appear in the navigation tree, choose the Personalize pushbutton.

Unassigned Data Records and Assigned Data Records

The Unassigned Data Records tab lists the data records that are not yet assigned while the Assigned Data Records tab lists those
that are already assigned. You can click each tab to switch to that tab.

You can also drag a tab to change the layout. For example, if you want to view the unassigned data records and the assigned data
records at the same time, you can drag the Assigned Data Records tab to the bottom of the Unassigned Data Records tab. In
case this new layout takes up too much space on your screen, you can click the Collapse icon before a tab to hide the tab.

The following list includes the basic operations for the two tabs:

Change layout

To change the layout, choose the Choose Layout pushbutton.

Export to spreadsheet

To export the list of data records to a Microsoft Excel spreadsheet, choose the Export to Spreadsheet pushbutton.

Customize columns

To de ne the columns that should appear, choose the Personalize pushbutton.

Display details

To display the detailed information of a data record, click the corresponding Show details icon in the Actions column. On
the Object Details page that appears, if you click Document Number, the system opens a new page and redirects you to
the corresponding posted document. This is also true when you click Customer or Ref. Document Number.

Check or change processing status

The Processing Status column indicates the status of each data record. For more information, see Processing Status.

Processing Status
De nition
The processing status of a data record helps you to get a better idea about the data record in intercompany reconciliation. There
are two categories of processing statuses: automatic and manual. Automatic statuses can be set only by the system during the
reconciliation activities, including data assignment, while manual statuses are set by you. You set the status in the Processing
Status column on the monitor page. For more information about the monitor page, see Monitor Page.

Concept
The following gure shows the transition map between automatic and manual statuses:

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Figure 1: Transition Map for Processing Status

The following list summarizes the status change logic shown in the gure above:

You can manually change any status to a manual status on the monitor page.

You cannot manually change any status to an automatic status on the monitor page.

Reconciliation activities, including data assignment, change the initial status to an automatic status and an automatic
status to another automatic status. If you set a manual status for a data record, the status of the record does not
participate in the automatic status loop. If later you want the status to participate in the automatic status loop, you can set
the status to initial.

The following gure shows how reconciliation activities impact the processing status:

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Figure 2: Impact of Reconciliation Activities on Processing Status

The following table explains the gure above:

Reconciliation Activity Affected Data Records From Status To Status

Data assignment Data records assigned through suggested Automatically


Initial
assignments Assigned
Any
automatic
status

Data records assigned manually and the total Manually


Assign manually in monitor Initial
difference is zero Assigned
Assign manually through Any
suggested assignments automatic
status

Data records assigned manually and the total In Progress


Initial
difference is not zero
Any
automatic
status

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Reconciliation Activity Affected Data Records From Status To Status

Unassign manually in monitor Unassigned data records In Progress


Initial

Any
automatic
status

Suggest Assignments
Use
During manual reconciliation, you analyze the unassigned data records and try to nd matches among them. This can require
huge effort and can be time-consuming. To reduce your effort in manually reconciling data records, you can use the suggest
assignments feature to have the system automatically suggest possible matches for you.

Prerequisites
You have de ned the assignment rules in the following Customizing activity: Cross-System Intercompany
Reconciliation Preparations in the Reconciliation System Data Assignment De ne Rules for Document Assignments .

Procedure
To use the suggest assignments feature to reconcile data records, complete the following steps:

1. Select the data records that you want the system to suggest assignments for from the company and from the partner. You
can select multiple records by pressing the CTRL key or the SHIFT key. To unselect an already selected record, click it
again while pressing the CTRL key. You can also have the system select or unselect all the records for you by choosing the
corresponding menu item after you click the Table selection menu icon before the Actions column.

 Note
If you do not select any record from the company or the partner, the system considers that you select all the records
from the company and the partner. If you select one or more records from the company but none from the partner, the
system considers that you select the selected records from the company and all the records from the partner, and vice
versa.

2. Choose the Suggest Assignments pushbutton and select a rule you have de ned.

3. On the Suggested Assignments page that appears, the system has assigned an identical document group number to the
data records that have been selected to appear on this page according to the same suggestion rule. Select at least two
records that form a match.

4. To con rm the suggestion and to classify the selected records into one group regardless of whether they are from the same
group, choose the Assign Items pushbutton. To con rm the suggestion and leave the grouping as it is, choose the Con rm
Suggestions pushbutton. The system then moves the selected records onto the Assigned Data Records tab.

5. Repeat step 3 and 4 until you have nished assigning all the records that form a match. You can choose the Remove
pushbutton to remove a record from being displayed on the Suggested Assignments page. After you con rm all the
assignments on this page, the system takes you back to the Unassigned Data Records page. You can also return to the
Unassigned Data Records page anytime by choosing the End Suggestion pushbutton.

Result
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After you con rm an assignment, the system moves the selected records onto the Assigned Data Records tab. If the total amount
of the selected records is zero, the system moves them to the Without Difference tab on the Assigned Data Records tab;
otherwise, it moves them to the With Difference tab on the Assigned Data Records tab. If you want to revert the assignment
because of a mistake or other reasons, you can select the data records that you want to unassign from the Assigned Data Records
tab and then choose the Unassign Items pushbutton. The system then moves the selected records to the Unassigned Data
Records tab.

Communication
During data reconciliation, you may need to communicate with accountants or nancial managers because of document
corrections. SAP Intercompany Reconciliation (ICR) provides you with the following communication tools:

Mails

Notes

Attachments

Service Requests

Mails
Use
Mails allow you to send the relevant information about data records to other people.

Procedure
To send a mail, complete the following steps:

1. Select one or more data records and then choose Communication Send Mail .

2. On the Send Mail page that appears, enter the following information:

Field Description

To Enter the recipients you want to send the mail to. You can enter mail addresses manually or choose the Address
Book pushbutton to select recipients. If you enter multiple recipients, separate them with a semicolon (;).

Subject Enter a title for the mail.

Template You can choose a pre-de ned mail template that includes the subject and the mail body. Using a template overwrites
the subject and the mail body you have entered. However, after you choose a template, you can change the
automatically- lled subject and mail body.

Attachment If needed, add an attachment, such as a picture or a spreadsheet, to the mail. You can choose the Browse
pushbutton to select an attachment.

Body Enter the mail body.

3. Choose the Send pushbutton.

Result

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The system sends a mail to the recipients. At the end of this mail, the system adds the following items:

Item Description

A table This table includes some basic information about the selected data records.

A Verify Document link If you click this link, the system opens the monitor page where it displays the corresponding data
records.

An attached Microsoft Excel This spreadsheet includes some basic information about the selected data records.
spreadsheet

The system also adds a Show recent mail icon to the Actions column of the selected data records on the monitor page. If you click
the icon, the system opens the Mail dialog box, which includes the following pushbuttons:

Pushbutton Description

Show All Display in a list all the mails related to the data record. You can also open this list by clicking the Show details icon in the
Mails Actions column and then clicking the Mail tab.

Reply Send a mail back to the sender of the mail.

Reply All Send a mail back to the sender and all the recipients of the mail.

Forward Forward the mail to other recipients.

On the Mail tab, you can take the following action:

Send mail

To send a mail for the data record, choose the Send Mail pushbutton.

Delete mail

To delete a mail, click the Delete icon.

Open mail

To open a mail, click the mail subject. You can then read, reply to, or forward the mail. If there is an unread mail for a data
record, the system adds a Show recent mail icon to the Actions column of the selected data records. After you have read
the mail, the icon disappears.

Notes
Use
Notes allow you to add reminders or any other information to data records.

Procedure
To add a note, complete the following steps:

1. Select one or more data records and then choose Communication Add Note .

2. On the Add Note dialog box that appears, enter the following information:

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Field Description

Title Enter a title for the note.

Type Choose the note type. Everyone can access a public note while only you can access a private note you have created.

Content Enter the note content.

3. Choose the OK pushbutton.

Result
The system adds a Show recent note icon to the Actions column of the selected data records on the monitor page. If you click the
icon, the system opens the Note dialog box. In this dialog box, you can choose the Show All Notes pushbutton to display in a list
all the notes related to the data record. You can also open this list by clicking the Show details icon in the Actions column and then
clicking the Note tab. On this tab, you can take the following actions:

Add note

To add a note for the data record, choose the Add Note pushbutton.

Change note

To change a note, click the Edit Note icon.

Delete note

To delete a note, click the Delete Note icon.

Open note

To open a note, click the note title. You can then read the note. If there is an unread note for a data record, the system adds
a Show recent note icon to the Actions column of the selected data records. After you have read the note, the icon
disappears.

Attachments
Use
Attachments allow you to add a le or a URL address to data records.

Procedure
Adding a File

To add a le, complete the following steps:

1. Select one or more data records and then choose Communication Add Attachment .

2. On the Add Attachment dialog box that appears, enter the following information:

Field Description

Name Enter a name for the attachment.

File Enter the path to the attachment or choose the Browse pushbutton to select an attachment.

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3. Choose the OK pushbutton.

Adding a URL

To add a URL, complete the following steps:

1. Select one or more data records and then choose Communication Add URL .

2. On the Add URL dialog box that appears, enter the following information:

Field Description

Name Enter a name for the URL.

URL Enter the URL.

3. Choose the OK pushbutton.

Result
You can open the attachment you have added by clicking the Show details icon in the Actions column and then clicking the
Attachment tab. On this tab, you can take the following actions:

Add le

To add a le, choose the Add Attachment pushbutton.

Add URL

To add a URL, choose the Add URL pushbutton.

Download le

To download a le, choose the Download pushbutton.

Change attachment

To change an attachment, click the Edit attachment icon.

Delete attachment

To delete an attachment, click the Delete attachment icon.

Open attachment

To open an attachment, click the attachment name.

Service Requests
Use
Service requests allow you to integrate SAP Intercompany Reconciliation (ICR) with SAP Financial Shared Service Center (FSSC).
You can create service requests from ICR to FSSC.

Prerequisites

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Your ERP system is connected to the CRM system. For more information, see the relevant con guration documentation for
FSSC.

You have con gured the following Customizing activity so that the service request function is visible on the user interface:

For G/L open items reconciliation: Cross-System Intercompany Reconciliation Preparations in the Reconciliation
System Data Selection and Storage Open Item Reconciliation Companies to be Reconciled .

For G/L account reconciliation: Cross-System Intercompany Reconciliation Preparations in the Reconciliation
System Data Selection and Storage G/L Account Reconciliation Companies to be Reconciled .

For customer / vendor open items reconciliation: Cross-System Intercompany Reconciliation Preparations in the
Reconciliation System Data Selection and Storage Companies to be Reconciled .

Open the Customizing activity, select a company, and then set its communication type to Service Request.

Procedure
To create a service request, complete the following steps:

1. Select an object group on the navigation tree or select one or more data records and then choose Communication Create
Service Request .

2. On the Create Service Request dialog box that appears, enter the following information:

Field Description

Description Enter a short description for the service request.

Send To Enter the company or partner you want to send the service request to.

Template You can choose a pre-de ned service request template that includes the short description and the content. Using a
template overwrites the description and the content you have entered. However, after you choose a template, you
can change the automatically- lled description and content.

Content Enter the content of the service request.

3. Choose the Send pushbutton.

Result
The system directs you to the CRM system to create a service request.

If you created the service request for one or more data records, the system also adds a Show recent service quest icon to the
Actions column of the selected data records on the monitor page. If you click the icon, the system directs you to the CRM system
to open the service request. You can also open the service request by clicking the Show details icon in the Actions column and
then clicking the Service Requests tab. On this tab, you can take the following actions:

Create service request

To create a service request for the data record, choose the New pushbutton.

Open service request

To open a service request, click the service request number.

If you created the service request for an object group, the system does not add any icon on the user interface. You can open the
service request by selecting the object group and then choosing Communication Create Service Request .

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Report
Use
The report for customer / vendor open Items reconciliation is a powerful analytical tool in intercompany reconciliation. It lists
various company-partner pairs in one report and displays the detailed information about these pairs at the following three levels:

Company-partner

Object group

Line item

Procedure
To run the report, complete the following steps:

1. Launch SAP Business Client (NWBC) and choose Intercompany Reconciliation Reports Report for Customer / Vendor
Open Items Reconciliation .

2. On the Search Criteria page that appears, enter the search criteria and then choose the Search pushbutton. For more
information about the search criteria, see Search Criteria Page.

 Note
If you leave the Company Hierarchy eld blank, the search result does not include company hierarchy and the overview
report only displays in list view. If you enter a company hierarchy, the search result includes only the company-partner
pairs within the company hierarchy and the overview report displays both in list view and in hierarchy view. For more
information about company hierarchy, see Company Hierarchy.

Result
The system displays the Overview Report page, which gives you information about the amount difference, the reconciliation
status, and the contact persons at the company-partner level. The following table explains what each indicator in the Status
column is used for:

Indicator Description

Error Differences exist.

Warning No differences exist, but some documents have not been assigned yet. This can be caused by incomplete business
transactions which are not balanced within themselves while the overall balance is zero by coincidence.

Information No differences exist and all the documents have been assigned.

On the Overview Report page, you can take the following actions:

Return to the Search Criteria page

To return to the Search Criteria page, choose the Back to Search Page pushbutton.

Drill down to the object group level

To drill down to the object group level, choose the Display Object Groups pushbutton. You can then return to the Overview
Report page by clicking the Overview Report link in the navigation path.

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Drill down to the line item level

To drill down to the line item level, choose the Display Line Items pushbutton. You can then return to the Overview Report
page or the Object Group page by clicking the corresponding links in the navigation path.

Start reconciliation

To start reconciliation, click the link in the Difference column.

Send mail

To send a mail to a company contact, click the link in the Company Contact column.

To send a mail to a partner contact, click the link in the Partner Contact column or select a company and then
choose the Send Reminder pushbutton.

Toggle between list view and hierarchy view

If you have entered a company hierarchy on the Search Criteria page, choose the List View pushbutton or the Hierarchy
View pushbutton to toggle between the two views.

Company Hierarchy
Use
SAP Intercompany Reconciliation (ICR) allows you to view the report for customer / vendor open items reconciliation between the
branch companies that belong to one or several parent company groups. You de ne the structure for such parent-branch
relationship using company hierarchies.

A company hierarchy contains company groups and companies. A company group contains sub-company-groups and companies.
A company hierarchy can be considered as a company group, while a company group cannot be considered as a company
hierarchy. You create company groups inside a company hierarchy.

When you are displaying or editing a company hierarchy, the edit permission for other company hierarchies might be locked. The
lock rules are as follows:

You cannot edit a company hierarchy if you or someone else has opened another window to display or edit the company
hierarchy.

You cannot edit a company hierarchy if you or someone else is editing another company hierarchy that is the parent of this
hierarchy.

If two or more company hierarchies with a common child group are opened in different windows, displaying or editing any
of the hierarchies locks the edit permission of the common child group.

Prerequisites
You have the authorization to display, create, change, or delete company hierarchies. The authorization is de ned in the
authorization object F_COMP_SET.

Procedure
Displaying a Company Hierarchy

To search for an existing company hierarchy, complete the following steps:

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1. Launch SAP Business Client (NWBC) and choose Intercompany Reconciliation Master Data Company Hierarchy .

2. On the Company Hierarchy page that appears, enter the search criteria and then choose the Search pushbutton. You can
search for company hierarchies but not company groups. If you do not enter any criteria, the system displays all the
company hierarchies in the database. For more information about the search criteria, see Search Criteria Page.

3. In the result, click the link in the Company Hierarchy or the Description column to open the company hierarchy.

Creating a Company Hierarchy

To create a company hierarchy, complete the following steps:

1. Launch NWBC and choose Intercompany Reconciliation Master Data Company Hierarchy .

2. On the Company Hierarchy page that appears, choose the New pushbutton.

3. On the Create Company Hierarchy page that appears, enter a name for the company hierarchy and then choose the
Continue pushbutton. You can also create a company hierarchy with reference to an existing hierarchy. In this case, the
system copies all the nodes in the referenced hierarchy to the hierarchy you create.

Editing a Company Hierarchy

To edit a company hierarchy, complete the following steps:

1. Search for the company hierarchy so that it appears in the search result list. For more information, see section Displaying a
Company Hierarchy.

2. Choose one of the following two options:

Select the company hierarchy and then choose the Edit pushbutton.

Click the link in the Company Hierarchy or the Description column to open the company hierarchy. Then choose
the Edit pushbutton.

When editing a company hierarchy, you can take the following actions:

Create a sibling or child group

A sibling group is at the same level with the hierarchy node from which you create the group. To create a sibling group,
select a node and then choose New New Sibling Group .

A child group is one level below the hierarchy node from which you create the group. To create a child group, select a node
and then choose New New Child Group .

 Note

You cannot create sibling groups from the root node of a company hierarchy because a company hierarchy can
have only one root node.

If the sibling or child group that you want to add already exists, the system adds the group to the hierarchy node
rather than creating a new one with the same name.

Add a sibling or child group

To add a sibling group to a hierarchy node, select the node and then choose Add Add Sibling Group .

To add a child group to the hierarchy node, select the node and then choose Add Add Child Group .

Add a company or company range

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To add a company to a group, select the group and then choose Add Add Company . You can con gure the company in
the following Customizing activity:

For G/L open items reconciliation: Cross-System Intercompany Reconciliation Preparations in the Reconciliation
System Data Selection and Storage Open Item Reconciliation Companies to be Reconciled .

For G/L account reconciliation: Cross-System Intercompany Reconciliation Preparations in the Reconciliation
System Data Selection and Storage G/L Account Reconciliation Companies to be Reconciled .

For customer / vendor open items reconciliation: Cross-System Intercompany Reconciliation Preparations in the
Reconciliation System Data Selection and Storage Companies to be Reconciled .

To add all the companies within a range to a group, select the group and then choose Add Add Company Range .

Remove assignment

To remove a company or company range from a group, select the group and then choose Edit Remove Assignment .
Removing a company or company range does not actually delete the company or company range in the database. Likewise,
removing the referenced company groups or companies from the current company hierarchy does not actually delete the
corresponding company groups or companies in the referenced company hierarchy.

Delete a node

To delete a node from a company hierarchy, select the node and then choose Edit Delete Node . This action deletes the
node permanently from the database.

 Note
You cannot delete a node if it is being used by other company hierarchies.

Reassign parent node

To reassign the parent node of a company group or company, select the company group or company and then choose
Edit Reassign parent node .

 Note
You can choose from only the existing nodes in the company hierarchy as the new parent node. This means that you
need to save a newly created company group rst before selecting it as the new parent node.

Cut and paste

You can use cut and paste to relocate a company or company group. If you paste a company to a company group, the
company is pasted as the child of that group. If you paste a company group to another company group, you can paste it
either as a child or as a sibling of that group. To cut a node, select it and then choose Edit Cut . To paste it, select the node
where you want to paste the node to and then choose Edit Paste or Edit Paste as Child .

Drag and drop

You can also use drag and drop to rearrange nodes.

Search

You can enter a keyword in the text box and then choose the Next Hit pushbutton to start a search. Wildcards such as the
question mark (?) and the asterisk (*) are supported. The system then searches for the keyword in the Company
Group/Company column and the Description column. To nd all the matching entries all at once, choose the Find All
pushbutton.

Expand company hierarchy

To expand a company hierarchy, choose the Levels pushbutton and then select how many levels you want to expand the
hierarchy to from the drop-down list.

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Save your changes after editing the company hierarchy.

Copying a Company Hierarchy

To copy a company hierarchy, complete the following steps:

1. Search for the company hierarchy so that it appears in the search result list. For more information, see section Displaying a
Company Hierarchy.

2. Select the company hierarchy and then choose the Copy pushbutton.

3. On the Create Company Hierarchy page that appears, enter a name for the company hierarchy and then choose the
Continue pushbutton.

There is another way to copy a company hierarchy. For more information, see section Creating a Company Hierarchy.

Deleting a Company Hierarchy

To delete a company hierarchy, complete the following steps:

1. Search for the company hierarchy so that it appears in the search result list. For more information, see section Displaying a
Company Hierarchy.

2. Select the company hierarchy and then choose the Delete pushbutton.

 Note
You cannot delete a company hierarchy that is being displayed, edited, or referenced by other company hierarchies.

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