Ms.

bunga : excuse me sir

kenanga : excuse me sir
Docter : yes? Please come in, oh.. hi ms. Bunga, hei kenanga
Ms. Bunga : hai docter
Kenanga : hai doc.
Docter : how are you ms. Bunga ? as long as I see you are good, right ?
Ms. Bunga : yah doc. Im feeling good
Kenanga : yah, so far my mom’s condition has improved since the last control doc.
Docter : oh ya? It is good. You must be able to control your emotions right ?
Ms. Bunga : ofcourse doc. Im being gooder mother right now (:
Docter : is it right kenanga ?
Kenanga : yeah. Its true doc (hehe)
Docter : ohh nice. And I know you are taking your medicine regulary, right?
Ms. Bunga : yah. I always take my medicine on time, and also apply the healty life style as
your recommends.
Docter : hmm its awesome.
Kenanga : Oh ya doc. My mom’s medicine ran out last night. That’s why we come here
today.
Docter : your medicine are used up? Are your condition better than first control last
mount ?
Ms. Bunga : yes doc. I rarely have a headache anymore now.
Docter : hmm its fantastic mom. Lets check your blood presure first, and choose the next
treatment.
Ms. Bunga : oke doc (check the blood presure)
Docter : wow your blood presure is headed to normal. I think your medicine dose can be
reduced. Wait I will write your new prescription. (write new pres). Oke this is your new
prescription, please take your medicine at the pharmacy. And also you can take time for counsel
whit the pharmacist if there are things that you wanna ask about your medicine.
Ms. Bunga : okey thank you a lot doc
Docter : you are wellcome ms. Bunga. Don’t forget to keep your healty life style.
Ms. Bunga : oke doc.
Docter : oh ya kenanga, please keep reminding your mother to take her medicine, and
bring her come here when the medicine has run out.
Kenanga : oke doc, I will remaind her everyday. Well, we should go to take this medicine
now. Thanks for your time doc
Docter : yeah no problem kenanga. I hope your mom condition will better in next control
Kenanga + moms : oke doc, thank you. Good afternoon.

(apotek)
Kenanga : excus me
Aa : yes ma’am. Can I help you ?
Mrs. Bunga : yes I wanna take the medicine in this prescription.
Aa : May I see your prescription first ma’am?
Mrs. Bunga : of course. This is my prescription (kasih r/)
Aa : this medicine for whom ma’am ?
Mrs. Bunga : this prescription for my self, oh ya miss, erlier the docter said I could consult
abaout the drug to the pharmacist. May I consult this medicine to the pharmacist now ?
Aa : ohh.. of course ma’am. Wait minutes please, I’ll check our pharmacist first. (cek
yo). Oke ma’am, our pharmacist can provide patient counseling. Please enter the pharmacist’s
room inside.
Mrs. Bunga : oke thank you miss

(ruang apoteker )
Mrs. Bunga : excusme miss
Apt : yes ma’am. Welcome in our pharmacist room. May I help something to you
ma’am ?
Mrs. Bunga : yeah miss. I wanna ask you about my new prescription.
Apt : your new prescription ? may I see it first?
Mrs bunga : yeah. This is miss (kasih ya)
Apt : does you suffer by hypertension ma’am ?
Mrs bunga : yes. My condition was drop in last mount, so I go to hospital and get the
prescription. I was controlling to the docter, and docter said if my dose can be reduce. Can you
explain what the docter meant miss?
Apt : yes of course ma’am. But may I ask some question to you ma’am ?
Mrs bunga : yeah, please miss
Apt : what was your blood pressure last month ?
Mrs bunga : ohh.. im forget about it. Kenanga do you remember what was my blood pressure
last month ?
Kenanga : I am forget how much is certain, but around 170mmhg
Apt : oh, its above the normal average yah. But I am sure today your blood pressure
has lower, right? May I know what your blood pressure during controled by docter ?
Mrs bunga : my blood pressure was aroun 145mmhg
Apt : wow it is good ma’am. So no problem if docter wanna reduce your medicine
dose. And even if you can continue to control your blood pressure return to normal, you can stop
taking medication.
Mrs bunga : are you sure miss ?
Apt : of course ma’am, but you should keep taking care to your health habbit. Like
consumption of fruits and vegetables, not drink alcohol, and els.
Mrs bunga : yes of course miss. I’ll avoid some high cholesterol food.
Apt : ohhyah nice. It’s the important thing to avoid in this area ma’am, not only for
you ma’am but also for teeneger like kenanga yeah.
Kenanga : oke miss. Ill avoid the high colestrol food too.
Apt : yeah it is good kenanga. Oh ya lets focus to your prescription again ma’am. So
now you have 2 time in a day to take your medicine in same dose. If yesterday you should taking
you medicine in 6 am, 2 pm and, 10 pm. Now you must taking your medicine at breakfast about
7 am, and in dinner time about 7 pm. Its more easy right. So now you don’t need to get up at
10pm just to take your medicine.
Mrs bunga : are you sure miss? Wos its good.
Apt : yeah ma’am. I hope youll keep regulary take your medicine until your blood
pressure normal… when you taking this medicine, what are there side effect that you feel? Like
headace, vomit, or nausea ma’am?
Mrs bunga : so far I takingg this medicine I never felt that sign miss
Apt : ohh ya. That’s good. Oke its meant this threatment suitable at you. Because your
blood pressure can reduced and there is no side effect that you fetl during you taking this
medicine. Do you have another question ma’am ?
Mrs bunga : I think its clear. Thank you for your explanation miss.
Apat : yeah no problem ma’am. Please came here if you have some question to ask me.
Mrs bunga : okey miss.
Apt : oke ma’am now please take your medicine at cashier. And don’t forget to keep
your healty life style ma’am
Mrs bunga : oke miss. We are excus, thank you so much.
Apt : yah you are wellcome ma’am

(kasir)
aa : have you finished the consultation ma’am?
Mrs bunga : yes. We have finished the counseling. Ah ya miss, I wanna take my medicine.
Aa : ah ya, wait minutes ill take your medicune (ambil obat). This is your medicine
maam. Please take in after breakfast, and after diner. If there is side effect, please stop taking this
medicine and call your docter as soon as possible.
Mrs bunga : oke miss. Thank you soo much.