555 Sesame Street

New York, NY L1P4C7

March 11, 2020

Mr. Oscar Grouch

The Garbage Can Company
6323 Sesame Street
New York, NY L1N6C8

Dear Mr. Grouch:

I would like to thank you for being a continued and reliable vendor for our company over
the last few years. We value your contribution to our company.
Last month our computers and software systems were updated to the newest version.
Due to this update, our information management system was affected which is now
resulting in late payments to our vendors.
I would like to confirm with you that our accounting team is working hard to manually
send out payments within the next 5 business days and to rectify the issues before next
month. I reassure you that our company is in strong financial shape and payments will
resume on time following next month’s payment.
I appreciate your understanding during this technical issue and appreciate your
continued partnership.

Sincerely,

Miranda Knox
Director of Sales, Happy Airlines