Professional Documents
Culture Documents
a) 50
b) 64
c) 30 or 72
d) 168
Show Answer
a) AC
b) DC
Show Answer
3) What type of hard disk formatting creates FAT (File Allocation Table) ?
a) High Level
b) Low Level
Show Answer
a) Ram
b) Mother Board
Show Answer
a) CMOS RAM
b) vRAM
Show Answer
d) keyboard
Show Answer
a) TFT
b) CRT
Show Answer
8) How can you tell that a particular ribbon cable should only be used to connect a floppy drive?
a) it
c) it
d) it has a twist in it
Show Answer
9)
Data stored in a ROM cannot be changed by user of a computer?
a) TRUE
b) FALSE
Show Answer
a) Temporary
b) Permanent
Show Answer
12) TO write, erase, rewrite data on a CD RAM what type of CD ROM you should use?
a) CD-RW
b) CD R
Show Answer
a) 8 bits
b) 10 bits
Show Answer
Show Answer
a) ISA
b) PCI
c) AGP
d) ATX
Show Answer
a) 1
b) 4
c) 5
d) 7
Show Answer
17) How much data will a high density (HD) floppy disk hold?
a) 124 KB
b) 640 KB
c) 1.44 MB
d) 2.88MB
Show Answer
18) What is the name of the spec for the holes in a monitor's aperture grill?
a) dot pitch
b) space holes
Show Answer
a) 3ms
b) 5ms
Show Answer
20) Fragmentation of data on computer hard disk causes it to work faster than before?
a) FALSE
b) TRUE
Show Answer
21) What is the name of the card that controls read,write head and motor in the hard disk
a) Network Card
Show Answer
22) Which of the following retains the information it's storing when the power to the system is turned off?
a) CPU
b) ROM
c) DRAM
d) DIMM
Show Answer
Show Answer
a) Software language
b) Machine language
Show Answer
b) 1024 Bytes
Show Answer
a) active
b) copied
Show Answer
Show Answer
28) hat kind of connectors are used to connect a PC power supply to a hard drive?
a) AT
b) molex
c) mini-molex
d) P9
Show Answer
Show Answer
a) IDE
b) FDD
c) SCSI
d) EIDE
Show Answer
a) FLASH Memory
b) Catch Memory
Show Answer
32) What type of connector is used to plug a telephone line into a modem?
a) COM1
b) RJ-11
c) RJ-45
d) RJ-10
Show Answer
Show Answer
a) Binart Digit
b) 1 bits
Show Answer
a) 480Mbs
b) 512Mbs
Show Answer
a) 0
b) 1
c) 2
d) 5
Show Answer
a) hard disk
b) cpu
Show Answer
a) 72
b) 32
c) 32 to 72
d) 71
Show Answer
a) 3
b) 4
c) 6
d) 7
Show Answer
40) Which frequency is a SDRAM clock speed?
a) 122Mhz
b) 133Mhz
Show Answer
41) Which component in a pc maintains color depth and screen resolution of a monitor?
a) VRAM
b) CMOS RAM
Show Answer
a) DDR SDRAM
b) DDR2
Show Answer
43) When plugging the P8 and P9 power connectors into the system board, which of the following is true?
a) the black wires of both connectors should NOT be next to each other
d) it doesn't matter which way you plug them in, the voltages are the same
Show Answer
44) Which IRQ does the hard disk controller commonly use?
a) 14
b) 1
c) 2
d) 11
Show Answer
a) sound card
b) Com1
d) LPT1
Show Answer
a) SIMM
b) DIMM
c) ROM
d) SLIPP
Show Answer
47) Which do you use to comment out a line in the autoexec.bat file?
a) rem
b) ram
Show Answer
48) Which device you should use to prevent the effect of power fluctuation in the power supply on your computer and works for a specific
period of time even there is no power?
a) SMPS
b) UPS
Show Answer
a) USP2,0
b) USP
Show Answer
50) What does the term "wave table synthesis" relate to?
a) video
b) sound
Show Answer
b) AT supplies use a single P1 power connector while ATX uses P8 and P9.
c) AT supplies use P8 and P9 power connectors while ATX uses a single P1 connector.
Show Answer
a) DVD
b) CD
Show Answer
Show Answer
54) Hard Disk, DVD, CD-ROM are the examples What type of Memory?
a) Primary
b) Secondary
Show Answer
55) Which of the following conditions most increases the likelihood that ESD will occur?
a) hot, dry conditions
Show Answer
c) an extra bit stored with data in RAM that is used to check for errors when the data is read back
Show Answer
Show Answer
a) 22Mhz
b) 33Mhz
Show Answer
60) Which is the best choice for a specification for a video card?
a) AGP
b) SCSI
Show Answer
61) The Concentric circles on the platter of hard disk are known as______
a) Tracks
b) Circles
Show Answer
(1) c (2) b (3) a (4) b (5) a (6) d (7) a (8) d (9) a (10) a
(11) a (12) a (13) a (14) a (15) d (16) d (17) c (18) a (19) b (20) a
(21) b (22) b (23) a (24) b (25) a (26) a (27) d (28) b (29) b (30) b
(31) a (32) b (33) d (34) a (35) a (36) a (37) a (38) a (39) b (40) b
(41) a (42) a (43) c (44) a (45) c (46) c (47) a (48) b (49) b (50) b
(51) c (52) a (53) a (54) b (55) c (56) c (57) a (58) b (59) b (60) a
(61) a
1. From what location are the 1st computer instructions available on boot up?
A. ROM BIOS
B. CPU
C. boot.ini
D. CONFIG.SYS
Answer: Option A
Explanation:
A. No-CD installed
B. bad ram
C. slow processor
Answer: Option D
Explanation:
A. over heat
B. power surges
C. EMI.
Explanation:
4. When installing PCI NICS you can check the IRQ availability by looking at
A. dip switches
B. CONFIG.SYS
C. jumper settings
D. motherboard BIOS
Answer: Option D
Explanation:
A. protocol speed
B. a fiber speed
Answer: Option C
Explanation:
A. ATX
B. AT
C. BABY AT
Answer: Option A
Explanation:
7. A hard disk is divided into tracks which are further subdivided into:
A. clusters
B. sectors
C. vectors
D. heads
Answer: Option B
Explanation:
A. Surge protector
B. Capacitor
C. Voltmeter
D. Resistor
Answer: Option D
Explanation:
No answer description available for this question. Let us discuss.
A. RS232
B. RS-232a
C. CAT 5
D. IEEE 1284
Answer: Option D
Explanation:
10. In laser printer technology, what happens during the conditioning stage?
Answer: Option B
Explanation:
A. TMC solvent
B. Silicone spray
C. Denatured alcohol
D. All-purpose cleaner
E. None of the above
Answer: Option D
Explanation:
A. Power supply
B. Expansion board
C. Monitor
D. Keyboard
Answer: Option B
Explanation:
13. To view any currently running Terminate Stay Resident (TSR's) programs you could type:
A. Memory
B. MEM
C. SYS /M
D. Memmaker
Answer: Option B
Explanation:
A. ML
B. PCI
C. ISA
D. EISA
Answer: Option B
Explanation:
15. Suppose that you have a the maintenance package identifies several possible field replaceable units (FRUs) that will resolve the problem. What
should you do after turning the power off?
A. Replace the indicated parts, one at a time in the recommended sequence, until the problem is resolved; return unused FRUs to stock
B. Replace all of the indicated FRUs at once and return the machine to the customer if the problem is resolved
Follow the same procedure as in ays replace the system board first if it is on the list of possible FRUs If multiple FRUs are indicated, then
C.
software is the most likely source of the problem
Answer: Option A
Explanation:
16. Most PCs give a single beep on bootup to indicate they are ok hardware wise. You boot your PC and don't get a beep. What shou ld you check first?
A. system board
B. RAM
C. microprocessor
D. power supply
E. speaker
Answer: Option E
Explanation:
17. Which peripheral port provides the FASTEST throughput to laser printers?
A. RS-232
B. SCSI
C. Parallel
D. Serial
Answer: Option C
Explanation:
18. The mouse pointer moves erratically, what is the possible cause? The mouse
A. ball is dirty
B. is not connected
Answer: Option A
Explanation:
A. in parallel
B. in series
C. after breaking the circuit
Answer: Option A
Explanation:
20. Your customer tells you the print quality of their dot matrix printer is light then dark. Which of the following could cause the problem.
A. Paper slippage
C. Paper thickness
D. Head position
Answer: Option B
Explanation:
A. Floppy drive
B. SCSI drive
C. IDE drive
D. Zip drive
Answer: Option A
Explanation:
A. SCSI
B. ide
D. CD-ROM standards
Answer: Option D
Explanation:
23. On the 16-bit ISA bus, IRQ2 is elevated to which higher level Interrupt?
A. 9
B. 11
C. 13
D. 15
Answer: Option A
Explanation:
24. What beep codes could indicate a system board or power supply failure?
B. no beep
Answer: Option E
Explanation:
25. To view any currently running Terminate Stay Resident (TSR's) programs you could type:
A. Memory
B. MEM
C. SYS /M
D. Memmaker
Answer: Option B
Explanation:
B. PC drum
D. Toner cartridge
Answer: Option B
Explanation:
27. After doing a low-level format, what would be the next step in configuring the hard drive in a system?
Answer: Option A
Explanation:
A. Volts
B. Amps
C. Watts
D. Ohms
Answer: Option D
Explanation:
29. What command is used to reset a MODEM when using the "AT Command Set"?
A. ATR
B. ATZ
C. DTR
D. DCE
Answer: Option B
Explanation:
No answer description available for this question. Let us discuss.
30. When installing a SCSI CD-ROM drive, you must set the CD-ROM SCSI adapter to:
A. B0007
D. SCSI ID=1
Answer: Option B
Explanation:
Answer: Option B
Explanation:
Explanation:
33. When your hard drive crashes from any of the correct selections in the question above, or from dropping it, it is known as head-to-disk
interference, or HDL
A. True B. False
Answer: Option A
Explanation:
B. cable scanner
D. sniffer
Answer: Option C
Explanation:
A. Power supply
B. Expansion board
C. Monitor
D. Keyboard
E. None of the above
Answer: Option B
Explanation:
A. 4
B. 6
C. F
D. 1
Answer: Option D
Explanation:
A. +12 volts
B. + 5 volts
C. + 8 volts
D. +3.3 volts
Answer: Option D
Explanation:
A. CMOS
B. ROM BIOS
C. DMA controller
E. power supply
Answer: Option D
Explanation:
A. Optical drives
Answer: Option C
Explanation:
40. A 25-pin female connector on the back of your computer will typically be:
A. Serial port 1
B. A parallel port
C. Docking
D. COM2 port
Answer: Option B
Explanation:
Answer: Option E
Explanation:
42. You were installing an application in Windows 95, and the computer crashes, what do you do?
Answer: Option D
Explanation:
A. serial ports
B. parallel ports
C. game ports
D. networks
E. digital frequencies
Answer: Option A
Explanation:
44. You just installed a new IDE hard drive, but your system BIOS will not recognize the new drive, what should you check first.
A. cable sequence
Answer: Option B
Explanation:
C. Is an operational error
Answer: Option B
Explanation:
A. AC outlet
B. Ground to bend
C. To another device
D. Chassis ground
Answer: Option A
Explanation:
47. Topically, how many type III PC cards can you insert in a laptop
A. 1
B. 2
C. 3
D. 4
Answer: Option A
Explanation:
48. What is the first thing you could do to check for damage to a printer after receiving it?
Answer: Option D
Explanation:
49. You have a system that periodically locks up. You have ruled out software, and now suspect that it is hardware. What should you do first that could
help you narrow it down to the component at fault?
Answer: Option D
Explanation:
A. regular backups
B. periodically defrag it
Answer: Option A
Explanation:
A. carriage rails
B. printhead pins
D. carriage bearings
E. None of the above
Answer: Option B
Explanation:
3. How many devices can be used on a single SCSI bus? Keep in mind that the SCSI host adapter counts as a device.
A. 1
B. 8
C. 20
D. 10
Answer: Option B
Explanation:
Answer: Option B
Explanation:
A. Surge suppressor
B. Spike protector
C. UPS system
D. High-grade multi-meter
Answer: Option A
Explanation:
A. 0.00
B. 0.02
C. 0.20
D. 2.00
Answer: Option A
Explanation:
7. An anti static strap uses a small _____ to make sure you do not become the least path of resistance to the ground?
A. capacitor
B. diode
C. transistor
D. resistor
Answer: Option D
Explanation:
No answer description available for this question. Let us discuss.
A. DIMM
B. SIMM
C. SDRAM
Answer: Option B
Explanation:
9. Laser Jet printer speeds are measured in pages per minute (ppm) what do we use to measure dot-matrix printers?
Answer: Option D
Explanation:
10. Which values are held in CMOS for the hard drive
B. IRQ
C. Free space
D. Virus alert
Answer: Option A
Explanation:
Answer: Option B
Explanation:
A. Himem.sys
B. EMM386.exe
C. Mem386.sys
D. Ramdrive.sys
Answer: Option B
Explanation:
13. For a Macintosh to print successfully, the System Folder must contain:
A. File sharing software
B. A printer enabler
D. A printer driver
Answer: Option D
Explanation:
14. Which component must be vacuumed or replaced during preventative maintenance on a laser printer?
A. Scanning mirror
B. Toner cartridge
C. Ozone filter
Answer: Option C
Explanation:
A. Modem
B. Network Card
C. Sound Card
Explanation:
A. Day time
B. High humidity
C. Low humidity
D. Night time
Answer: Option C
Explanation:
A. Parallel port
B. ASYNC port
C. Keyboard connector
D. Video port
Answer: Option A
Explanation:
B. Surge protector
Answer: Option A
Explanation:
A. Dip switch
B. Resistor
C. BNC
Answer: Option B
Explanation:
20. In a computer with an eide adapter, where should you connect an ATA CD-ROM drive?
Answer: Option C
Explanation:
Answer: Option E
Explanation:
22. What is the highest binary number that can be referred to on a three position jumper block?
A. 4
B. 6
C. F
D. 1
Answer: Option D
Explanation:
C. Is an operational error
Explanation:
A. The floppy
C. LPT2
D. The modem
Answer: Option A
Explanation:
B. Use a meter to check the CRT and internal circuitry for continuity
C. Power down the monitor, then turn it on again to see if that corrects the problem
D. Power down the computer, then turn it on again to see if that corrects the problem
Answer: Option A
Explanation:
B. Use the IDE configuration software to set the new drive as slave
C. Verify that you define the new drive as D: in the CMOS setup
D. Verify that you attach the drive to the connector at the end of the ribbon cable
Answer: Option A
Explanation:
27. Why does a successfully mapped network drive disappear every time you boot the computer?
Answer: Option C
Explanation:
A. Port adapter
B. Logic probe
C. Loopback plug
Answer: Option C
Explanation:
B. defective microprocessor
Answer: Option C
Explanation:
30. To test for AC ripple on a PC power supply, you would set the volt/ohm meter for:
A. DC voltage scale
B. AC voltage
C. OHM scale
D. Farad scale
Answer: Option B
Explanation:
31. You get a CMOS checksum error during bootup. What is most likely the cause?
Explanation:
32. On the 16-bit ISA bus, IRQ2 is elevated to which higher level interrupt?
A. 9
B. 11
C. 13
D. 15
Answer: Option A
Explanation:
33. When measuring AC (Alternating Current) with a multimeter, it is important to maintain the proper polarity.
A. True B. False
Answer: Option B
Explanation:
34. After trying to unload a TSR, you get an error message saying that other TSRs were loaded after the one you tried to remove. Which of the
following commands could you use to see the current load order?
A. MEM /P
B. MEMMAKER
C. MEM /C
D. SYS:
E. None of the above
Answer: Option D
Explanation:
35. What is a common language that computers use to talk with one another on a network
A. client
B. adapter
C. protocol
D. operating systems
Answer: Option C
Explanation:
A. True B. False
Answer: Option B
Explanation:
A. Himem.sys
B. EMM386.exe
C. Mem386.sys
D. Ramdrive.sys
Explanation:
38. Which should you use for cleaning Mylar-protected LCD screens?
B. Non-abrasive cleanser
C. Anti-static wipes
D. Alcohol-impregnated wipes
Answer: Option B
Explanation:
A. No-CD installed
B. Bad RAM
C. Slow processor
Answer: Option D
Explanation:
A. De-ionizing fans
B. A wrist strap
D. A static meter
Answer: Option B
Explanation:
A. Video board
Answer: Option B
Explanation:
A. parallel B. serial
C. static D. multi
E. SCSI
Answer: Option B
Explanation:
B. IDE
C. Floppy drive
D. Video card
Answer: Option C
Explanation:
44. A system has two IDE hard drives that are each divided into primary and extended partitions, which drive letter is assigned to the primary partition
of the second drive?
A. C
B. D
C. E
D. F
Answer: Option B
Explanation:
45. What is the most significant difference between the USB and IEEE1394 standards?
Explanation:
Answer: Option A
Explanation:
47. When connecting a ribbon cable to a connector, how do you know which direction to plug it in?
A. The red line in the cable goes to the highest pin number
D. The blue or red line in the cable goes away from the power connector
Answer: Option B
Explanation:
48. What is the first step in diagnosing a completely dead computer at the client site that was working the day before.
Answer: Option C
Explanation:
A. SCSI
B. ISA
C. PCMCIA
D. MFM
Answer: Option C
Explanation:
A. VL bus
B. ISA
C. PCI
Answer: Option C
Explanation:
B. asynchronous
C. timed interval
D. ata
E. bank
Answer: Option B
Explanation:
A. floppy drive
B. hard drive
C. keyboard
D. CD ROM
Answer: Option A
Explanation:
A. 6
B. 5
C. 15
D. 1
Explanation:
A. Platen assembly
Answer: Option C
Explanation:
A. Format
B. Fdisk
C. Partition
D. Add the OS
Answer: Option A
Explanation:
A. ATHU
B. ATH
C. ATZ
D. ATX
Answer: Option B
Explanation:
A. MCA, PCI
B. ISA, EISA
Answer: Option C
Explanation:
9. When installing an internal modem, all of the following IRQ's can be used except?
A. 5
B. 10
C. 14
Answer: Option C
Explanation:
Answer: Option A
Explanation:
Answer: Option D
Explanation:
12. One of the major components of a PC is the Central Processing Unit (CPU) which can be best described as:
A. The device that sends the monitor signals telling it what to display
C. The area where ail the of the Basic input/output routines are stored
Answer: Option D
Explanation:
A. 2vb B. 2f8
C. 8f8 D. 330
Answer: Option B
Explanation:
14. The ESD wrist strap is designed to protect PC Components or Service Technicians ?
A. PC Components
B. Service Technicians
C. Both
Answer: Option C
Explanation:
15. You can have EISA and MCA devices in the same PC.
A. True B. False
Answer: Option B
Explanation:
A. 5 B. 4
C. 1 D. 9
E. 2
Answer: Option E
Explanation:
A. -12 volts
B. 0 volts
C. +5 volts
D. +12 volts
Answer: Option C
Explanation:
18. A customer attached an external drive to his notebook computer but the computer is not recognizing it. What should be considered?
B. The external drive has been pre¬loaded with the appropriate software
Answer: Option E
Explanation:
A. True B. False
Answer: Option A
Explanation:
A. Surge protector
B. UPS
C. Logic probe
D. Capacitor
Answer: Option B
Explanation:
A. VGA
B. XGA
C. CGA
D. SVGA
Answer: Option D
Explanation:
22. Which of the following items would require you to comply with EPA disposal guidelines?
A. Keyboard
B. System board
C. Power supply
D. Battery
Answer: Option D
Explanation:
23. A hard disk is divided into tracks which are further subdivided into:
A. clusters
B. sectors
C. vectors
D. heads
Answer: Option B
Explanation:
24. What is the paper feeding technology most commonly associated with dot-matrix printers?
A. sheet feed
B. tractor feed
C. friction feed
D. manual feed
Answer: Option B
Explanation:
A. 15 pin port
Answer: Option B
Explanation:
Answer: Option D
Explanation:
A. Volts
B. Ohms
C. Farads
D. Resistance
E. None of the above
Answer: Option C
Explanation:
Answer: Option B
Explanation:
29. A system has two IDE hard drives that are each divided into primary and extended partitions, which drive letter is assigned to the primary partition
of the second drive?
A. C
B. D
C. E
D. F
Answer: Option B
Explanation:
Answer: Option D
Explanation:
A. speaker
C. power supply
D. hard drive
E. BIOS
Answer: Option B
Explanation:
32. In the Binary numbering system, a (1) represents a jumper being shorted and a (0) represents a jumper being open. On a three-bit jumper block
on a SCSI drive, how would an ID of logical 3 be set?
A. 100
B. 010
C. 011
D. . 101
Explanation:
33. After installing a sound card, the system locks up when a parallel port tape backup unit is also used. What is most likely the problem?
A. IRQ
B. DMA
Answer: Option A
Explanation:
34. You are testing the resistance in Ohms of a fuse on a 15K amp system. If the fuse is good, the meter should read?
A. 0.0
B. 0.2
C. 5.0
D. 2.0
Answer: Option A
Explanation:
D. don't exist
Answer: Option C
Explanation:
A. 14,400-15,000
B. 140-150
C. 1400-1500
D. 140,000-150,000
Answer: Option A
Explanation:
B. The laser transfers the image from the drum to the paper
Answer: Option C
Explanation:
A. interacting B. handshaking
C. connecting D. linking
E. pinging
Answer: Option B
Explanation:
A. True B. False
Answer: Option A
Explanation:
40. Suppose that the power lamp in on, but the printer will not print. What can you do to correct the problem?
Answer: Option A
Explanation:
A. CDROM
B. Bus mastering
C. Mass storage device
Answer: Option C
Explanation:
42. A dialog box with a bomb appears on a Macintosh screen. What type of problem has occurred?
A. A RAM problem
B. A software problem
C. A ROM problem
D. An ADB problem
Answer: Option B
Explanation:
A. volts B. amps
C. farads D. neutrinos
E. anti-neutrinos
Answer: Option C
Explanation:
B. In a plastic bag
Answer: Option A
Explanation:
45. What can you use to ensure power is not interrupted, resulting in corrupted data?
A. UPS
B. Propergrounding
C. Surge protector
D. Sag protector
Answer: Option A
Explanation:
A. Serial port 1
B. A parallel port
C. Docking
D. COM2 port
Answer: Option B
Explanation:
No answer description available for this question. Let us discuss.
47. In the Binary numbering system, a (1) represents a jumper being shorted and a (0) represents a jumper being open. On a three-bit jumper block
on a SCSI drive, how would an ID of logical 3 be set?
A. 100
B. 010
C. 011
D. 101
Answer: Option C
Explanation:
A. Surge suppressor
B. Spike protector
C. UPS system
D. High-grade multi-meter
Answer: Option A
Explanation:
49. What can you use to ensure power is not interrupted, resulting in corrupted data?
A. UPS
B. Proper grounding
C. Surge protector
D. Nuclear powered thermal protective underwear
Answer: Option A
Explanation:
50. The POST routine, which counts system board RAM first, is stored in:
A. RAM
B. microprocessor
C. ROM BIOS
D. CMOS
Answer: Option C
Explanation:
A. 0.00
B. 0.02
C. 0.20
D. 2.00
Answer: Option A
Explanation:
C. 100 D. 40
E. 65
Answer: Option D
Explanation:
A. Two SCSI devices connected to a computer can have the same ID if they are both hard drives.
Answer: Option B
Explanation:
4. What is the recommended way to fix the registry description for the printer driver
Answer: Option D
Explanation:
No answer description available for this question. Let us discuss.
5. An important first step in troubleshooting which component in a laser printer is causing a jam is to:
Answer: Option A
Explanation:
A. Keyboard
B. System board
C. Power supply
D. Battery
Answer: Option D
Explanation:
7. What should you replace if the brightness or contrast adjustments were malfunctioning on a laptop?
A. fuse
B. led display
C. adjustment switch
Explanation:
8. One of the major components of a PC is the Central Processing Unit (CPU) which can be best described as:
A. The device that sends the monitor signals telling it what to display
C. The area where all the of the Basic input/output routines are stored
Answer: Option D
Explanation:
9. On a leased line installation a known good external modem shows no carrier detect light. Where is the problem most likely to be?
A. In the modem
C. In the computer
Answer: Option B
Explanation:
A. 4
B. 3
C. 2
D. 1
Answer: Option B
Explanation:
A. 64 kb
B. 384 kb
C. 640 kb
D. 1024 kb
Answer: Option B
Explanation:
A. RAM BIOS
B. A 286 CPU
C. Controller board
D. ISA motherboard
Answer: Option C
Explanation:
A. reverse vacuum
Answer: Option E
Explanation:
A. memory
B. hard drive
D. I/O controller
E. power supply
Answer: Option A
Explanation:
A. 3e8 B. 3bc
C. 5f8 D. 3f8
E. 008
Explanation:
C. Defective monitor
Answer: Option D
Explanation:
17. You are about to install a second IDE hard drive in a PC that has only one IDE adapter. Your first hard drive will still be the boot drive. How should
the second drive be configured?
A. as a master
B. as a secondary
C. as a slave
D. as a primary
E. as auto-select
Answer: Option C
Explanation:
18. What is your first action when windows reports that your hard drive is developing bad sectors?
Answer: Option D
Explanation:
B. The laser transfers the image from the drum to the paper.
Answer: Option C
Explanation:
A. 1
B. 2
C. 3
D. 4
Answer: Option A
Explanation:
C. helids D. amperes
E. volts
Answer: Option A
Explanation:
A. RAM
B. ROM
C. CD-ROM
D. Hard disk
E. Floppy disk
Answer: Option A
Explanation:
A. Boiling ink
B. Crystal
C. Motorized pump
Answer: Option B
Explanation:
No answer description available for this question. Let us discuss.
24. Which component must be vacuumed or replaced during preventative maintenance on a laser printer?
A. Scanning mirror
B. Toner cartridge
C. Ozone filter
Answer: Option C
Explanation:
A. ESDI
B. ARLL
C. MFM
D. SCSI
Answer: Option D
Explanation:
A. inconsistent printing
Explanation:
27. A customer calls and says her computer won't boot, she can hear noises and can see lights on the box, but nothing comes up on the screen, what
should you take to the site to fix the problem?
A. hard drive
B. video card
C. power cable
D. power supply
Answer: Option B
Explanation:
A. -12 volts
B. 0 volts
C. +5 volts
D. +12 volts
Answer: Option C
Explanation:
29. On a dot-matrix printer, regular lube maintenance should be followed, but this component should never be lubed:
A. Platten bearings
B. Carriage rails
C. Printhead
Answer: Option C
Explanation:
A. Config.sys
B. Autoexec.ncf
C. Autoexec.bat
D. Neb.cfg
Answer: Option A
Explanation:
A. DC volts
B. AC volts
C. Amperage
D. Ohms
Answer: Option D
Explanation:
A. +12 volts
B. + 5 volts
C. + 8 volts
D. +3.3 volts
Answer: Option B
Explanation:
33. What action will correct patchy, faint, uneven or intermittent print on a dot matrix printer?
Answer: Option A
Explanation:
34. If the voltage on pin 1 of the power supply is not in the range of _____ volts, the PC will not boot.
A. 10 - 20
B. 1-5
C. 50 - 110
D. 15 - 25
E. 2.5 - 5
Answer: Option E
Explanation:
Answer: Option B
Explanation:
A. 3e8 B. 345
C. ff8 D. 5e8
E. be8
Answer: Option A
Explanation:
37. The following process determines the amount of memory present, the date/ time, and which communications ports and display adapters are
installed in a microcomputer?
Answer: Option B
Explanation:
38. In the DOS memory model, the HIGH Memory Area (HMA). is the _____ memory.
Answer: Option D
Explanation:
39. In addition to I/O port addresses, SCSI adapters also use a range of ROM addresses for their onboard BIOS.
A. True B. False
Answer: Option A
Explanation:
A. 15 pin port
Answer: Option B
Explanation:
A. l0Mhz
B. 25Mhz
C. 50Mhz
D. 100 Mhz
Answer: Option B
Explanation:
A. Volts
B. Ohms
C. Farads
D. Resistance
Answer: Option C
Explanation:
A. Modem
B. Network Card
C. Sound Card
Answer: Option C
Explanation:
A. Monitor
B. Floppy disks
C. Power supply
D. I/O controller
Answer: Option D
Explanation:
Explanation:
A. De-ionizing fans
B. A wrist strap
D. A static meter
Answer: Option B
Explanation:
47. With a dot matrix printer, light then dark print is most commonly caused by:
Answer: Option B
Explanation:
A. 3
B. 4
C. 7
D. 8
Answer: Option D
Explanation:
A. Surge protector
B. Capacitor
C. Voltmeter
D. Resistor
Answer: Option D
Explanation:
A. CMOS
B. RAM
C. CPU
Answer: Option B
Explanation:
C. 011 D. 101
E. 001
Answer: Option C
Explanation:
B. cable scanner
D. sniffer
Answer: Option C
Explanation:
Answer: Option D
Explanation:
No answer description available for this question. Let us discuss.
B. Surge protector
Answer: Option A
Explanation:
A. True B. False
Answer: Option A
Explanation:
Answer: Option B
Explanation:
A. only digital
C. only analog
E. mostly digital
Answer: Option A
Explanation:
A. ROM BIOS
B. Video controller
C. Compressed drives
Answer: Option B
Explanation:
Answer: Option D
Explanation:
10. You must service the laser printer in your office. Which part of the printer shoud you avoid touching because it is hot?
A. fuser
B. printer head
C. primary corona
Answer: Option A
Explanation:
Answer: Option D
Explanation:
12. You are testing the resistance in Ohms of a fuse on a 5 amp system. If the fuse is good, the meter should read?
A. 5.0
B. 0.5
C. 0.0
Answer: Option C
Explanation:
13. During the normal PC boot process, which of the following is active first?
A. RAM BIOS
B. CMOS
C. ROM BIOS
Answer: Option C
Explanation:
14. When configuring a new network interface card for installation, which of the following would be a valid I/O address?
A. 378
B. 2F8
C. 3F8
D. 360
Answer: Option D
Explanation:
No answer description available for this question. Let us discuss.
A. monitor
B. laser printer
C. ink-jet printer
D. an external modem
Answer: Option B
Explanation:
A. IR
B. USB
C. RS-232
D. IEEE 1394
Answer: Option A
Explanation:
A. fuser
B. duplexer
C. toner cartridge
D. paper-swapping unit
Explanation:
Answer: Option A
Explanation:
19. A static jolt of as little of _____ volts can fry most any PC integrated circuit.
A. 200 B. 30
C. 1000 D. 200
E. 500
Answer: Option B
Explanation:
20. A standard multimeter is ideal for measuring a monitors high voltage output.
A. True B. False
Answer: Option B
Explanation:
A. 2F8H
B. 3F8H
C. 3E8H
D. 2E8H
Answer: Option D
Explanation:
A. CPU
B. I/O card
C. video card
D. hard drive
Answer: Option B
Explanation:
A. 3
B. 4
C. 7
D. 8
E. None of the above
Answer: Option B
Explanation:
A. RAM
B. ROM
C. CD-ROM
D. Hard disk
Answer: Option A
Explanation:
25. When configuring a new network interface card for installation, which of the following would be a valid I/O address?
A. 378
B. 2F8
C. 3F8
D. 360
Answer: Option D
Explanation:
A. System ROM
B. Power supply
C. System chasis
D. Video controller
Answer: Option C
Explanation:
A. 200 B. 2000
C. 10000 D. 50000
E. 50
Answer: Option A
Explanation:
28. What can you use to ensure power is not interrupted, resulting in corrupted data?
A. UPS
B. Proper grounding
C. Surge protector
D. Sag protector
Answer: Option A
Explanation:
Answer: Option D
Explanation:
A. Required to save
B. Ready to start
C. Request to send
D. Right to separate
Answer: Option C
Explanation:
A. Motherboards
B. CMOS batteries
C. Toner cartridges
Answer: Option C
Explanation:
32. What problem can occur if a printer cable is to close to a power cable?
C. parity error
D. no affect
Answer: Option B
Explanation:
Answer: Option A
Explanation:
34. The standard VGA display has _____ pixels in its native graphics mode?
A. 648 x 320
B. 640 x 480
C. 680 x 440
D. 1024 x 786
Answer: Option B
Explanation:
35. What problem can occur if a printer cable is to close to a power cable?
C. parity error
D. no affect
Answer: Option B
Explanation:
Answer: Option A
Explanation:
A. PC Components
B. Service Technicians
Answer: Option C
Explanation:
38. To test for AC ripple on a PC power supply, you would set the volt/ohm meter for:
A. DC voltage scale
B. AC voltage
C. OHM scale
D. Farad scale
Answer: Option B
Explanation:
A. CDROM
B. Bus mastering
Answer: Option C
Explanation:
40. Which of the following FRUs would be considered both an input/output device?
A. Video board
Answer: Option B
Explanation:
B. In a plastic bag
Answer: Option A
Explanation:
A. 378H
B. 278H
C. 3f8h
D. 2e8h
E. None of the above
Answer: Option B
Explanation:
43. What resistence in ohms should be displayed ehen testing a speaker in a computer?
A. 0 Ohms
B. 16 Ohms
C. -200 Ohms
D. Unlimited Ohms
Answer: Option B
Explanation:
44. How much video RAM is needed to display 1024x768 at 24-bit color?
A. 1MB
B. 4MB
C. 8MB
D. 512KB
Answer: Option B
Explanation:
A. CPU
B. BIOS
C. ROM
D. RAM
Answer: Option B
Explanation:
Answer: Option C
Explanation:
47. Which type of pc card (PCMCIA) slot will allow the insertion of a hard drive?
A. type I
B. type II
C. type III
D. type IV
Answer: Option C
Explanation:
No answer description available for this question. Let us discuss.
Answer: Option E
Explanation:
49. Before sending data, a modem sends a request to send signal, or RTS.
A. True B. False
Answer: Option A
Explanation:
50. When a bearing in the power supply fan goes out, what should you replace?
A. fan
B. case
C. bearing
D. power supply
Answer: Option D
Explanation:
A. type 1
B. type 2
C. type 1 and 3
D. type 3
Answer: Option D
Explanation:
B. bad controller
C. bad RAM
D. bad software
Answer: Option C
Explanation:
3. Whenever you have a hardware resource conflict, it will more likely be an IRQ conflict rather than an i/o conflict because:
Answer: Option A
Explanation:
4. You have just installed a new internal PCI modem on you desktop. It will not dial out. what is the problem?
C. the phone line is plugged into the line-in port on the modem card
D. the phone line out of the wall is plugged into the phone port on the modem card
Answer: Option D
Explanation:
5. After you service a laser printer, you notice dirty print. Which of the following would correct the problem.
Answer: Option C
Explanation:
Answer: Option C
Explanation:
7. During the boot process, a system first counts memory from where?
B. Video adapter
C. System board
D. Cache
Answer: Option C
Explanation:
A. ATR
B. ATZ
C. DTR
D. DCE
Explanation:
A. Synchronous
B. Asynchronous
C. Timed interval
D. PPP
Answer: Option B
Explanation:
A. fire hose
B. class a extinguisher
C. class c extinguisher
Answer: Option C
Explanation:
Answer: Option C
Explanation:
12. What command is used to hand up a MODEM when using the "AT Answer Command set"?
A. ATZ
B. ATD
C. ATR
D. ATH
Answer: Option D
Explanation:
13. Why does a successfully mapped network drive disappear every time you boot the computer?
Answer: Option C
Explanation:
A. ROM BIOS
B. CPU
C. DMA823
D. UART 16550
Answer: Option D
Explanation:
A. The same physical size as other PCMCIA cards but configured differently
Answer: Option B
Explanation:
A. Serial device
B. Parallel device
C. MIDI device
D. Video device
E. Joystick
Answer: Option E
Explanation:
A. floppy drive
B. SCSI drive
C. IDE drive
D. zip drive
Answer: Option A
Explanation:
18. You run a super wing-ding diagnostic program on your PC, and it reports that your hard drive, microprocessor, RAM, and video card have seen
better days. To resolve this problem you should:
A. replace each part one at a time, rerunning the diagnostic before replacing the next part.
Answer: Option B
Explanation:
19. On a leased line installation a known good external modem shows no carrier detect light. Where is the problem most likely to be?
A. In the modem
Answer: Option B
Explanation:
20. Which of the following is a type of preventative maintenance used on a hard drive?
C. Initializing
D. Uninstalling programs
Answer: Option A
Explanation:
Answer: Option A
Explanation:
Answer: Option A
Explanation:
23. When you boot a PC and don't hear any beep, this could suggest which of the following?
C. Normal PC boot
Answer: Option D
Explanation:
24. What is the file extension used by WIN95 to back up registry file when windows starts?
A. .dat
B. .dao
C. .bak
D. .tmp
Explanation:
A. RAM or ROM
B. hard drive
C. system board
E. CMOS battery
Answer: Option A
Explanation:
A. IRQ8
B. IRQ4
C. IRQ5
D. IRQ7
Answer: Option C
Explanation:
27. Your IDE hard drive is not spinning up when you turn on the PC. What is the most likely problem.
Answer: Option C
Explanation:
A. True B. False
Answer: Option A
Explanation:
A. Optical drives
Answer: Option C
Explanation:
30. An anti static strap uses a small _____ to make sure you do not become the least path of resistance to the ground?
A. capacitor
B. diode
C. transistor
D. resistor
Answer: Option D
Explanation:
Answer: Option D
Explanation:
32. What resistance in ohms should be displayed when testing a speaker in a computer?
A. Q Ohms
B. 16 Ohms
C. -200 Ohms
D. Unlimited Ohms
Answer: Option B
Explanation:
Answer: Option C
Explanation:
A. AC outlet
B. Ground to bench
C. To the motherboard
Answer: Option A
Explanation:
35. When you are testing a fuse, you should set the Volt-OHM meter to what scale?
A. AC
B. DC
C. AMPS
D. OHMS
Answer: Option D
Explanation:
C. Is an operational error
Answer: Option A
Explanation:
37. A customer has just installed a new cd-rw. the system was working fine before the installation, but now the cdrom does not work, what should you
suggest that the customer do?
Answer: Option D
Explanation:
A. floppy drives
B. hard drives
C. power supplies
D. CRTs
E. system boards
Answer: Option D
Explanation:
A. in parallel
B. in series
Answer: Option C
Explanation:
40. Which is LEAST likely to interfere with upgrading to a newer DOS Version?
A. ROM BIOS
B. Video controller
C. Compressed drives
Answer: Option B
Explanation:
A. 4
B. 8
C. 12
D. 16
Answer: Option B
Explanation:
A. True B. False
Answer: Option A
Explanation:
A. The floppy
C. LPT2
D. The modem
Answer: Option A
Explanation:
A. you did not set the jumper on the floppy drive to drive A
Answer: Option C
Explanation:
A. modem
B. video card
C. motherboard
D. ata connector
Answer: Option B
Explanation:
A. 2.0
B. 5.0
C. 0.0
D. 0.2
Answer: Option C
Explanation:
No answer description available for this question. Let us discuss.
Answer: Option B
Explanation:
A. 127
B. 125
C. 100
D. 225
Answer: Option A
Explanation:
49. You're on your PC at midnight and an electric storm pops up. What's the best way to protect your PC.
C. you don't worry; you've got a surge protector on your PC and phone line to your modem
D. unplug the PC and remove phone line from the modem
E. stop standing on it
Answer: Option D
Explanation:
50. Which type of system hoard is the MOST likely candidate for processor upgrading if you want maximum performance and future compatibility?
A. ML
B. PCI
C. ISA
D. EISA
Answer: Option B
Explanation:
Answer: Option C
Explanation:
B. 9
C. 25
D. 32
Answer: Option A
Explanation:
A. BIOS/CMOS
B. CONFIG.SYS
C. autoexec.bat
D. COMMAND.COM
Answer: Option A
Explanation:
A. System ROM
B. Power supply
C. System chassis
D. Video controller
Explanation:
Answer: Option B
Explanation:
A. Segmented Mode
B. Unprotected Mode
C. Real Mode
D. Protected Mode
Answer: Option D
Explanation:
B. 8 bytes at a time
Answer: Option C
Explanation:
8. You suspect a virus has entered your computer. What will not be affected by the virus?
A. CMOS
B. Boot sector
C. Floppy disks
D. Program files
Answer: Option A
Explanation:
A. blue or red
B. blue or white
C. red or black
D. red or white
E. white or orange
Answer: Option E
Explanation:
A. EMM
B. MEM
C. CHKDSK
D. MEMMAKER
Answer: Option B
Explanation:
A. memory
B. hard drive
D. dimm
Answer: Option C
Explanation:
A. 512 bytes
B. 256 bytes
C. 512 Kb
D. 1024 bytes
Answer: Option A
Explanation:
13. During the normal PC boot process, which of the following is active first?
A. RAM BIOS
B. CMOS
C. ROM BIOS
Answer: Option C
Explanation:
Answer: Option A
Explanation:
15. In which mode can 2 or more applications be stored in memory at the same time?
A. Segmented Mode
B. Unprotected Mode
C. Real Mode
D. Protected Mode
Answer: Option D
Explanation:
Answer: Option B
Explanation:
17. In which phase of the laser printing process is a positive charge placed on the paper to pull the toner from the print drum?
A. Writing
B. Transferring
C. Conditioning
Answer: Option B
Explanation:
A. diode B. rectifier
C. capacitor D. resistor
E. transistor
Answer: Option C
Explanation:
19. You are installing an IDE hard drive that will be your boot drive. Which is the correct order of steps that need to be followed?
A. jumper properly, auto-detect(or configure manually) in CMOS, low level format, high level format, partition
B. jumper properly, auto-detect(or configure manually) in CMOS, partition, high level format with / s switch
C. jumper properly, partition, auto-detect(or configure manually in CMOS, high level format with /s switch
Answer: Option B
Explanation:
20. Which type of cable is most likely in use with rj-45 connectors?
A. 10base2
B. 10base5
C. 10baseT
D. 10baseFL
Answer: Option C
Explanation:
No answer description available for this question. Let us discuss.
21. To prevent toner from sticking to a laser printer's heat rollers, apply which of the following:
A. Alcohol
B. Oil
C. Ammonia
Answer: Option B
Explanation:
A. ESDI
B. ARLL
C. MFM
D. SCSI
Answer: Option D
Explanation:
Explanation:
24. You should never put floppy drives, hard drives, or even VCR tapes or cassette tapes on top of speakers (or near any other source of magnetism)
because of:
A. RFI B. EMI
C. EXE D. FYI
E. IOU
Answer: Option B
Explanation:
A. 16
B. 8
C. 255
D. 10
Answer: Option B
Explanation:
Answer: Option D
Explanation:
A. Parallel port
B. Serial port
C. Game port
Answer: Option B
Explanation:
28. Your modem does not respond when you try to dial out. You try another modem on another computer and get the same result. What is the most
likely problem?
A. defective modem
B. defective computer
C. software bug
E. virus
Answer: Option D
Explanation:
29. You suspect a virus has entered your computer. What will not be affected by the virus?
A. CMOS
B. Boot sector
C. Floppy disks
D. Program files
Answer: Option A
Explanation:
30. How would you allow device drivers and TSR's to be loaded into Upper Memory Blocks ?
A. DOS=High
B. devicehigh=
C. loadhigh=
D. DOS=UMB
Answer: Option D
Explanation:
A. Motherboards
B. CMOS batteries
C. Toner cartridges
Answer: Option C
Explanation:
32. When connecting a ribbon cable to a connector, how do you know which direction to plug it in?
A. The red line in the cable goes to the highest pin number
D. The blue or red line in the cable goes away from the power connector
Answer: Option B
Explanation:
Answer: Option A
Explanation:
34. With a dot matrix printer, light then dark print is most commonly caused by:
Answer: Option B
Explanation:
A. ready to start
B. ready to switch
C. request to send
D. request to scan
E. ready to set
Answer: Option C
Explanation:
B. Use the IDE configuration software to set the new drive as slave
C. Verify that you define the new drive as D: in the CMOS setup
D. Verity that you attach the drive to the connector at the end of the ribbon cable
Answer: Option A
Explanation:
37. What can you use to ensure power is not interrupted, resulting in corrupted data?
A. UPS
B. Proper grounding
C. Surge protector
Answer: Option A
Explanation:
38. When configuring is a network interface cards without jumpers or plug and play, what is used to set the IRQs?
A. DMA
B. CMOS
C. the OS
D. configuration software
Answer: Option D
Explanation:
A. cache
B. video
C. operation system
D. com ports
Answer: Option A
Explanation:
40. What command is used to hang up a MODEM when using the "AT Command set"?
A. ATZ
B. ATD
C. ATR
D. ATH
Answer: Option D
Explanation:
A. volts B. amps
C. ohms D. farads
E. diodes
Answer: Option B
Explanation:
A. 9
B. 6
C. 10
Explanation:
43. A keyboard locks up intermittently even when replaced with a new keyboard. What is the LEAST likely cause of the problem?
D. The motherboard
Answer: Option A
Explanation:
44. You are testing the resistance in Ohms of a fuse on a 2 amp system. If the fuse is good, the meter should read?
A. 0.0
B. 0.2
C. 5.0
D. 2.0
Answer: Option A
Explanation:
45. To find out how much memory is available, you could type _____
A. EMM
B. MEM
C. CHKDSK
D. MEMMAKER
Answer: Option B
Explanation:
Answer: Option C
Explanation:
A. AC outlet
B. Ground to bend
C. To another device
D. Chassis ground
Answer: Option A
Explanation:
Answer: Option B
Explanation:
49. A PC with a 486DX2 processor runs internally at SOMhz. What speed would its external logic be running?
A. l0Mhz
B. 25Mhz
C. 50Mhz
D. 100 Mhz
Answer: Option B
Explanation:
Answer: Option B
Explanation:
A. Conventional Memory
B. Extended Memory
C. Expanded memory
D. Reserved Memory
Answer: Option D
Explanation:
52. The output voltages of a PC power supply are in the form of _____ current.
A. AC B. DC
C. amperage D. resistive
E. trickle
Answer: Option B
Explanation:
53. After doing a low-level format, what would be the next step in configuring the hard drive in a system?
Answer: Option D
Explanation:
54. After trying to unload a TSR, you get an error message saying that other TSRs were loaded after the one you tried to remove. Which of the
following commands could you use to see the current load order?
A. MEM /P
B. MEMMAKER
C. MEM /C (A SYS:
Answer: Option C
Explanation:
55. In laser printing, there are six steps the printer follows. What comes between the conditioning phase and the developing phase?
A. transfer phase
B. writing phase
C. fusing phase
D. cleaning phase
Answer: Option B
Explanation:
A. +1000 volt
B. +600 volts
C. -600 volts
D. -1000 volts
E. + 12 volts
Answer: Option C
Explanation:
57. A dialog box with a bomb appears oh a Macintosh screen. What type of problem has occurred?
A. A RAM problem
B. A software problem
C. A ROM problem
D. An ADB problem
Answer: Option B
Explanation: