Professional Documents
Culture Documents
Rate each item in the categories below. Please choose the number which best describes ABC Corp.'s performance. Please ta
comments if necessary.
below
poor average average good excellent
Delivery
●
On-time Delivery
●
Packaging
●
Identification
Quality
●
PPAP Submission
●
Inspection Data
●
PPM Defective
Price
●
Cost of Product
●
Cost of Shipping
●
Quote Response on New Business
Correspondence
●
Communication with Sales
●
Communication with Quality
●
Service Request Response Time
Technology
●
Machine Technology
●
Technical Resources
Comments:
Thank you for taking the time to fill out this questionnaire. Your comments and questions will help us determine how best to service
future.
Survey
Comments
lp us determine how best to service your needs in the
Option Answers
On-time Delivery 1
Packaging 1
Identification 1
PPAP Submission 1
Inspection Data 1
PPM Defective 1
Cost of Product 1
Cost of Shipping 1
Quote Response on New Business 1
Communication with Sales 1
Communication with Quality 1
Service Request Response Time 1
Machine Technology 1
Technical Resources 1
Overall Satisfation 1
Follow the steps to enable your online Customer Satisfaction Survey
1) You can see the survey question table. Change the questions on table if necessary.
2) Type the company name
ABC Corp.
3) Your form is ready to use. Further steps are for online use.
First visit the site below:
http://www.spreadsheetweb.com/getting_started.htm
Ignore the downloaded software, you will only need the username and password.
4) Visit the site below and login with your new account:
http://trial.spreadsheetweb.com/spreadsheetweb/
5) Click "Add Web Application" to upload this file. Your online form will be created automatically.
You can simply use the from that link or place it on your website.
6) Evaluations made by customers are saved and you can reach these files using "Data" tab.
>> In order to see more online applications created with PSW you can check the link below:
http://www.spreadsheetweb.com/demos.htm
urvey
Item List
Main Items Sub Items
Delivery On-time Delivery
Packaging
Identification
Quality PPAP Submission
Inspection Data
PPM Defective
Price Cost of Product
Cost of Shipping
Quote Response on New Business
Correspondence Communication with Sales
Communication with Quality
Service Request Response Time
Technology Machine Technology
Technical Resources
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