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‫املجلد السادس عرش‬ ‫املجلة الصحية لرشق املتوسط‬

‫العدد اخلامس‬

Benefit–incidence analysis of government spending


on Ministry of Health outpatient services in Jordan
Y. Halasa,1 H. Nassar 2 and H. Zaky 2

‫حتليل املنافع ومعدالت االستخدام لإلنفاق احلكومي عىل وزارة الصحة لتقديم خدمات املرىض اخلارجيـني يف األردن‬
‫ حسن زكي‬،‫ هبة نصار‬،‫يارا هلسة‬
‫ال للمنافع وملعدالت االستخدام لإلنفاق احلكومي عىل وزارة الصحة لتقديم خدمات املرىض اخلارجيـني يف األردن‬ ً ‫ أجرى الباحثون حتلي‬:‫اخلالصـة‬
ّ
‫وتوضح النتائج أن‬ .2000 ‫ باستخدام مصادر خمتلفة للمعلومات تشتمل عىل املسح األردين للنفقات والستخدام الرعاية الصحية لعام‬،2000 ‫لعام‬
‫ وهم املستخدمون الرئيسيون للخدمات التي تقدمها وزارة‬،‫الناس األشد فقر ًا من السكان األردنيـني هم األكثر تعرض ًا لألمراض ولطلب املعاجلة‬
‫ وقد كان الناس األكثر فقر ًا والذين يفتقدون التأمني الصحي هم املصدر الرئييس للعوائد التي جتنيها وزارة الصحة من‬.‫الصحة للمرىض اخلارجيـني‬
‫ وقد بلغت الكفاءة املستهدفة (ونعني هبا النسبة املئوية اإلمجالية للمنافع التي تم احلصول عليها) لدى‬،‫األجور التي يدفعها املستخدمون لقاء اخلدمات‬
‫ ويوضح التحليل أن ما تقدّ مه احلكومة األردنية من‬.%4.0 ‫ مقارنة ملا لدى الرشحية اخلمسية األكثر غنى وهو‬%33.8 ‫الرشحية اخلمسية األشد فقر ًا هي‬
.‫تربعات عينية يصل إىل الفقراء‬

ABSTRACT A benefit–incidence analysis was conducted for the year 2000 using various data sources including
the Jordan healthcare utilization and expenditure survey 2000. The results illustrate that the poorest segment of
the Jordanian population were the most likely to report sickness and seek treatment and were the main users of
the Ministry of Health outpatient services. The poorest uninsured individuals were the main source of revenues
generated through user fees. The targeting efficiency (i.e. total percentage of benefits received) for the poorest
quintile was 33.8% compared with 4.0% in the richest quintile. The analysis demonstrates that the Jordanian
government in-kind subsidy is reaching the poor.

Analyse de l’incidence des dépenses publiques pour les consultations externes du ministère de la Santé en
Jordanie

RÉSUMÉ Une analyse de l’incidence des avantages a été effectuée pour l’année 2000, à l’aide de différentes
sources de données, y compris l’enquête sur l’utilisation des soins de santé et les dépenses afférentes réalisée
en Jordanie en 2000. Les résultats montrent que les individus de la couche la plus pauvre de la population
jordanienne sont les plus susceptibles de déclarer une maladie et de rechercher des soins, et sont les principaux
utilisateurs des consultations externes du ministère de la Santé. Les personnes les plus pauvres, qui n’ont
pas d’assurance, représentent la principale source de revenus générés par le paiement direct des usagers.
L’efficacité du ciblage (c’est-à-dire le pourcentage total des prestations reçues) pour le quintile le plus pauvre
est de 33,8 %contre 4,0 % pour le quintile le plus riche. L’analyse a démontré que les prestations en nature du
gouvernement jordanien parviennent au quintile le plus pauvre.

1
Schneider Institutes for Health Policy, Brandeis University, Waltham, Massachusetts, United States of America (Correspondence to Y. Halasa:
yara@brandeis.edu).
2
Cairo University and Social Research Center, American University in Cairo, Cairo, Egypt.
Received: 10/09/07; accepted: 12/05/08

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EMHJ  •  Vol. 16  No. 5  •  2010 Eastern Mediterranean Health Journal
La Revue de Santé de la Méditerranée orientale

Introduction to generate resources, MOH decided in (NGOs) and donor-owned and -op-
2004 to re-evaluate its pricing policies erated facilities exist, the largest being
Recent health systems reforms in devel- for services provided through MOH the United Nations Relief and Works
oping countries have been dominated facilities at all levels of care. A decision Agency (UNRWA), which provides care
by neo-liberal concepts, including in- was reached to increase user fees gradu- mostly to Palestinian refugees. There is a
troduction of user fees, cost recovery, ally to reach full cost recovery within 5 sizeable private sector including doctor’s
reallocation of resources from curative years. offices, clinics and hospitals [10].
to preventive care and large reductions Benefit–incidence analysis is utilized A survey conducted in 2000 found
in public expenditure. These reforms in this paper to bridge the gap in current that 60% of the Jordanian population
were implemented on the principle of knowledge about the efficiency of using are insured and that 6% of those insured
improving the efficiency of government government subsidies for outpatient serv- have multiple insurances, whereas 40%
social interventions [1,2]. The results, ices provided by Jordanian MOH health had no insurance cover [11].
however, have been devastating in many care centres, i.e. whether government
countries, including those with previ- health care subsidies reach their target Sources of data
ously strong health systems, such as in group, and the possible role these subsi- Our main source of information on
Eastern Europe, where health indicators dies play in enhancing equity of access to utilization of health services and out-of-
and health system outcomes have dete- basic health care services in Jordan. pocket (OOP) expenditure by wealth
riorated [3]. Additionally, these reforms quintiles was the Jordan healthcare uti-
have contributed to health inequities lization and expenditure survey 2000, a
by undermining the capacities of health Methods nationally representative survey of 8306
systems in low- and middle-income households and 49 000 individuals
countries. Inequity has further increased A benefit–incidence analysis was used, [11]. Individuals were asked whether,
through the cost burdens imposed by with the year 2000 as the reference year, conditional on being ill, they had used a
user fees and the international migra- to measure the extent to which different health care provider in the past 2 weeks.
tion of scarce human resources [2]. groups within the Jordanian population The data showed that 1031 individuals
Jordan, like other countries in transi- capture the public subsidy provided had made an outpatient visit in the 2
tion, faces problems of debt, poverty through public provision of health care weeks preceding the survey and all of
and unemployment. These challenges, services [1,8,9]. This paper focuses on them were included in the analysis.
combined with demographic changes, public subsidies to outpatient services Two sources of data were used to es-
water shortages and limited natural re- provided at MOH health centres (pri- timate service unit cost of public subsidy
sources, motivated the government of mary and comprehensive). for the benefit–incidence analysis. First,
Jordan to launch a social and economic the Jordanian national health accounts
transformation plan, with the objectives Health system in Jordan 2000–2001 provides estimates at the
of improving economic growth, alleviat- Jordan’s health sector is an amalgam of national level of public expenditure on
ing poverty and improving the quality of several separate private and public sub- MOH HCC [10]. For the purpose of
public services [4,5]. Good health status systems. The MOH finances and delivers this analysis only resources from the
is recognized as essential for improving care for civil servants and their depend- Ministry of Finance (MOF) were used
the earning potential of the population, ants, and to patients who cannot or choose as real expenditure in MOH HCC,
particularly the poor [1,6]. In 2004, the not to use other providers. The ministry since funds from other sources (house-
Jordanian Ministry of Health (MOH) operates hospitals as well as health units, hold and Royal Medical Services) are
ended the first stage of a long-term primary health care centres and compre- not kept at the facility level. The second
health reform that focused on contain- hensive health care centres (the health source was Rationalizing staffing patterns
ing growth in health expenditure, as- units and centres will be the focus of this and cost analysis of primary health serv-
suring efficient utilization of facilities paper and will be referred to as HCC). ices in Jordan 1999, a facility-based study
and improving the quality and delivery The Royal Medical Services finances and funded by the United States Agency for
of health care services [7]. Building on delivers care to military personnel and International Development [12].
this foundation, a second phase was their dependents. Other smaller public Other documents were also used,
developed to address issues related to programmes include several university- such as the MOH fee lists and drug
equity, quality, management, pricing based programmes, such as the Univer- co-payments list as well as revenue
policies, cost–effectiveness and the pub- sity of Jordan and the King Abdullah documents from the national health
lic/private mix in health care [4]. To the First teaching hospital. In addition, insurance administration, to ensure
address “inefficient” pricing policies and several nongovernmental organizations data consistency and reliability. This

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‫املجلد السادس عرش‬ ‫املجلة الصحية لرشق املتوسط‬
‫العدد اخلامس‬

approach of combining data from the analysis due to the limited data available resources used per treatment per episode
Jordanian national health accounts on costing and utilization. across population subgroups [1,12].
[9] with other sources from nation- Private health expenditure was re-
ally representative surveys extends the lated to household OOP spending on
earlier tradition of benefit–incidence health, and was defined as all expendi- Results
studies to allow a direct comparison of ture by households for direct purchas-
the distribution of public and private ing of medical services or supplies. This Episodes of illness and health
expenditures [13]. care seeking
definition excluded household expendi-
For the purpose of this study, gov- ture on travel costs and any indirect The results showed that the poorest
ernment spending on HCC was the costs associated with seeking care. quintile in Jordan were more likely to
product of the average unit cost of MOH An asset-based wealth index classi- report illness compared to other quin-
outpatient centres obtained from the fied the population by economic level tiles (Table 1). An illness was reported
staffing patterns and cost analysis report based on household assets, amenities by 5.0% of the poorest quintile and 4.4%
[12] (adjusted to the inflation rate) and and services. This index was utilized of the poor, compared with 3.4% of the
the utilization data obtained from the as a proxy for household economic rich and 2.9% of the richest. They were as
health care utilization and expenditure status. Five quintiles were developed likely to seek care as other groups except
survey [11]. The results were compared using principal component analysis, as the middle quintile; 64.0% of the poor-
with corresponding data from the Jor- recommended by the World Bank and est and 59.1% of the poor who reported
danian national health accounts [9] to Macro International [1]. The 1st wealth sickness sought treatment compared
ensure consistency and reliability. quintile donates the poorest quintile; with 70.3% in the middle quintile and
the 2nd the poor; the 3rd donates the 62.1% in the richest quintile.
Definitions middle quintile; the 4th stands for the
Public subsidies for health services were rich quintile and the 5th for the richest Distribution of health care
valued as an indirect transfer from the quintile. We assumed that an individual utilization
government to households, on condi- within a household had the same wealth The total utilization pattern in Table 2
tion that households use government quintile as the rest of the household illustrates that 54.1% of all outpatient
services [1]. The unit transfer was calcu- regardless of his/her income, employ- visits in the year 2000 took place at
lated as the actual cost to the government ment status or age. MOH facilities (45.7% at MOH HCC
of providing the services. These were Targeting efficiency measured the and 8.4% at hospital outpatient clinics),
not valued at the market price of such accumulated percentages of benefits
services but as the net cost to the govern- followed by private providers at 36.1%.
received by each wealth quintile. The MOH HCC were key providers of
ment, excluding any income the public
facilities received from user fees or the Implicit assumptions outpatient services across all quintiles,
insurance premiums paid by the insured with the exception of the rich quintile,
Total government spending was taken
in the civil insurance programme. as the benefit a household or individual where the utilization rate of MOH
Outpatient services were defined received as an in-kind transfer. The value HCC and private providers were similar
as all services that involved individuals’ of the service provided was treated simi- at 41.9% and 41.8% respectively. Of
contact with health care providers and larly to a monetary transfer. During the visits to MOH HCC, 59.1% were from
did not involve an overnight stay. In analysis the average unit cost for MOH patients in the poorest quintile, 52.6%
the current analysis, all outpatient serv- HCC was used as a proxy for unit costs from the poor, 47.8% from the middle,
ices provided at MOH hospitals were across various levels of MOH HCC, as- 41.9% from the rich and 13.5% from the
excluded from the benefit–incidence suming no differences in the intensity of richest.

Table 1 Prevalence of reporting illness and of seeking health care by individual’s wealth index
Health experience Wealth index
Poorest Poor Middle Rich Richest All
% % % % % %
Reporting any illness a
5.0 4.4 3.7 3.4 2.9 3.9
Seeking medical careb 64.0 59.1 70.3 61.8 62.1 63.4
a
Percentage of individuals reporting any illness within 2 weeks preceding survey; bPercentage of individuals seeking care among those who reported illness.
Source: Jordan healthcare utilization and expenditure survey, 2000 [11].

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EMHJ  •  Vol. 16  No. 5  •  2010 Eastern Mediterranean Health Journal
La Revue de Santé de la Méditerranée orientale

Table 2 Type of health care provider visited by individual’s wealth index


Type of provider Wealth index
Poorest Poor Middle Rich Richest All
% % % % % %
MOH health centre 59.1 52.6 47.8 41.9 13.5 45.7
MOH hospital 8.4 8.3 11.2 7.8 5.0 8.4
Royal Medical Services 5.7 9.0 3.7 6.6 7.5 6.4
NGO 1.8 0.7 0.2 0.3 0.8 0.8
UNRWA 3.4 4.7 2.1 1.6 0.3 2.7
Private 21.5 24.7 35.0 41.8 72.9 36.1
Source: Jordan healthcare utilization and expenditure survey 2000 [11].
MOH = Ministry of Health; NGO = nongovernmental organization; UNRWA = United Nations Relief and Works Agency.

Distribution of MOH HCC Distribution of MOH HCC from individuals in the civil insurance
utilization out-of-pocket expenditure programme and Royal Medical Services
Of those utilizing MOH HCC, 33.9% The result of the financial incidence anal- were 21.4% and 16.7% respectively and,
were from the poorest quintile com- ysis, illustrated in Table 3, shows that the again, OOP contributions decreased as
pared with 24.4% of the poor, 22.2% poorest quintile, especially the poorest wealth increased.
the middle, 15.5% the rich and 4.0% the uninsured, was the major contributor of
richest quintiles. Figure 1 shows that OOP expenditure, accounting for 30.8% Distribution of government
subsidy of MOH HCC
utilization of MOH centres decreased of all OOP expenditure. For uninsured
with increasing wealth, as 46.8% of the individuals the percentage contrib- Table 4 illustrates that the average
uninsured individuals utilizing MOH uted from OOP expenses decreased as in-kind transfer (net government
HCC were in the poorest quintile com- wealth increased. The analysis illustrates spending) for all quintiles was 80.2%.
pared with 15.6% in the middle quintile that 62.0% OOP expenditure came Disaggregating the in-kind transfer
and 3.3% in the richest quintile. from the uninsured. The contributions according to wealth quintiles showed
that a lower subsidy went to the poor-
est quintile (75.6%) compared with
the other quintiles. Additionally, the
proportion of OOP paid by the poorest
was higher (24.4%) compared with the
middle quintile (16.8%) and the richest
(19.6%).

Benefit–incidence analysis
Table 5 shows the benefit–incidence
analysis of government spending on
MOH HCC according to individual’s
wealth quintile and type of insurance.
When analysed by quintiles the target-
ing efficiency (i.e. total percentage of
benefits received) demonstrates that
individuals in the richest quintile re-
ceived the lowest subsidy (4.0% of the
total benefits), while the poorest quin-
tile received the highest subsidy (33.8%
of the total benefits). When analysed by
type of insurance coverage, the results
Figure 1 Utilization of Ministry of Health health care centres by individual’s type suggest that individuals with the civil in-
of insurance coverage and wealth index (RMS = Royal Medical Services, CIP = civil
insurance programme)
surance programme and Royal Medical
Services insurance were the most likely

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‫املجلد السادس عرش‬ ‫املجلة الصحية لرشق املتوسط‬
‫العدد اخلامس‬

Table 3 Out-of-pocket expenditure at Ministry of Health health care centres by individual’s type of insurance coverage and
wealth index
Type of insurance coverage Wealth index
Poorest Poor Middle Rich Richest Total
% % % % % %
Civil insurance programme 4.3 4.7 5.2 2.3 0.1 4.3
Royal Medical Services 6.5 4.9 4.1 3.5 2.3 6.5
Uninsured 30.8 10.7 9.7 9.4 1.5 30.8

to benefit from the government in-kind the poorest quintile who were using the provider for health care (59% MOH
subsidy for health (receiving 35.8% and civil insurance programme (11.6%). HCC and 8% MOH hospital-based
35.2% of benefits respectively), followed outpatient clinics), while only 22% went
by the uninsured (receiving 28.4%). to private providers. Additionally, it sug-
Discussion gests that the government subsidy to
Disaggregating the results accord-
ing to insurance status illustrates that The results suggest that, in contrast to health care made it financially accessible
targeting efficiency varied between and what has been documented in other to all by reducing the financial burden
within quintiles. For example, in the countries, the poorest and poor quintiles shouldered by the poor.
poor and middle quintiles those with in Jordan, who are presumably sicker As expected, the poor were more
Royal Medical Services insurance ben- and in greater need of health services, are likely than the rich to obtain health care
efited most from in-kind transfers for able to recognize illness and seek health from public facilities, suggesting that
care regardless of their economic, em-
health, followed by individuals in the public spending on health may matter
ployment or insurance status [2,8–10-
civil insurance programme and the un- ,13–16]. This emphasizes the MOH’s more to the poor. This result is sup-
insured respectively. The sub-group of role as a safety net for the Jordanian ported by several studies that suggest
individuals in the poorest quintile who poor, especially the poorest quintile, that public spending on health care re-
were uninsured received the highest since 67% of the poorest quintile chose duces poor–rich differences in access to
subsidy (13.3%), followed by those in and utilized MOH facilities as the first health care [13–17].

Table 4 Government subsidy of Ministry of Health health care centres by individual’s wealth index
Payer Wealth index
Poorest Poor Middle Rich Richest All
% % % % % %
Government a
75.6 83.5 83.2 80.7 80.4 80.2
Household b
24.4 16.5 16.8 19.3 19.6 19.8
a
Based on net government expenditure; bBased on out-of-pocket payment.
Sources: Jordan healthcare utilization and expenditure survey 2000 [11]; Rationalizing staffing patterns and cost analysis of primary health services in Jordan, 1999 [12].

Table 5 Benefit–incidence analysis of government spending at Ministry of Health health care centres, showing targeting
efficiency by individual’s type of insurance coverage and wealth index
Type of insurance coverage Wealth index
Poorest Poor Middle Rich Richest Total
% % % % % %
Civil insurance programme 11.6 7.8 7.8 6.2 2.4 35.8
Royal Medical Services 8.8 10.5 9.9 5.4 0.6 35.2
Private insurance 0.0 0.0 0.3 0.1 0.0 0.4
Uninsured 13.3 6.0 4.4 3.8 0.9 28.4
Total (targeting efficiency) 33.8 24.3 22.4 15.5 4.0 100.0

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EMHJ  •  Vol. 16  No. 5  •  2010 Eastern Mediterranean Health Journal
La Revue de Santé de la Méditerranée orientale

Our results show that the MOH medical care utilization decisions were included]. Additionally, international
HCC provided services to all Jordani- influenced by prices” and that “price experience demonstrates the elasticity
ans regardless of their insurance status elasticity increases as the coinsurance of outpatient visits. If the MOH chooses
[11]. MOH facilities (HCC and hos- rate increases”. Moreover, demand to increase fees then “unless the freed
pital-based outpatient clinics) were the for acute care and inpatient services subsidies are allocated to more effica-
most utilized of the outpatient health were found to be less sensitive to price cious programmes, health outcomes
care providers, at 54%, followed by the than chronic care and outpatient care may deteriorate” [23]. Furthermore,
private sector, at 36%. Furthermore, [18,19]. if the suggested increase in user fees is
MOH HCC were the main source of Another area to be considered is the used to generate revenues to improve
outpatient health care services for 46% effect of such increases on the private the quality and access to curative care
of those seeking treatment, especially sector. International research examin- (as suggested by the MOH), and if the
the poorest uninsured. ing the effect of increasing public health wealthy are willing to pay the full cost
Moreover, the proportion of public care fees illustrated that an increase in of service improvement, but the poor
expenditure on health derived from the public fees was more likely to reduce are not, then this policy could lead to
government was on average 80%, whilst utilization; some patients might switch reallocation of public subsidies from the
the proportion derived from households to other providers, while others would poor to the wealthy. Thus, any increase
(i.e. OOP expense) was on average 20%, use self-treatment [20,21]. Addition- in user fees would become a financial
ranging from 24% in the poorest quin- ally, the increase in demand on private barrier to the poor and reduce their
tile to 17% in the poor quintile and 20% sector services resulting from higher access to care [22].
in the richest quintile. The variations fees in the public sector may result A remedy for lack of collaboration
in private OOP contributions across in higher fees in the private sector, as between the MOH and the private sec-
different wealth quintiles—a conclu- illustrated by the Indonesian experi- tor needs to be debated by policy-mak-
sion supported by Jordan Public Health ence, and therefore limit the ability of ers, especially in rural areas where the
Expenditure Review—highlights the the poor to access health care services MOH is the main provider of health.
regressive pattern in private spending when needed [22]. There is a window of opportunity to
on health [17], indicating the need for Our results demonstrate that a build public–private partnerships by
a better structure of government financ- greater proportion of benefits to those enabling the private sector to contract
ing for health, such as scaling prices to utilizing the MOH HCC was enjoyed with the MOH to provide services to
reflect ability to pay (price discrimina- by the poorest quintile. The targeting ef- their employees, especially in rural ar-
tion), targeting programmes utilized ficiency illustrated that 34% of resourc- eas. This could be a realistic option to
by the poor and geographic targeting es allocated to health were received by increase MOH revenues, and reduce
especially in rural areas with limited the poorest quintile, 24% by the poor, unit costs especially for village health
health providers. 22% by the third quintile, 16% by the units.
It is essential to conduct an in-depth rich and 4% by the richest quintile. This Finally, this paper calls for extreme
study of the levels of OOP expenditure strongly suggests that public expendi- caution in adopting some of the health
at MOH facilities to predict the possible ture for MOH HCC is targeting the care reform packages implemented in
impact of any increase in user fees on poor and other disadvantaged groups other countries, and indicates the ur-
individuals’ care-seeking behaviour. The effectively. gent need to draw lessons from other
international literature illustrates that International experience demon- countries’ experiences during the design
increase in user fees will cause a fall in strates that there are real returns from and implementation phases of health
utilization levels, indicating that health public subsidies in terms of health sector reform in Jordan.
care demand is price elastic. This could outcomes. This can be seen in Jordan,
be the case in Jordan if the government where health indicators are considered Study limitations
increased user fees at MOH HCC, among the 10 best in the Middle East/ The analysis did not take into considera-
since our results show that the poorest North Africa region. Therefore, any at- tion the “intensity” of services at differ-
uninsured were the main source of rev- tempt to lower subsidies by increasing ent facilities, and thus underestimated
enues for MOH HCC and that MOH user fees may have negative health con- the administrative costs, which might
HCC were the main source of health sequences, bearing in mind that MOH result in a biased analysis and hide the
care for this group. Additionally, the HCC are the main health care services inefficiency of the system.
results of the RAND health insurance for the poorest uninsured quintile in Some concerns have been raised
experiment, conducted in the USA in the northern and southern regions of recently regarding the use of principle
the late 1970s, found that “individual’s the country [authors’ analysis, data not component analysis in measuring the

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‫املجلد السادس عرش‬ ‫املجلة الصحية لرشق املتوسط‬
‫العدد اخلامس‬

wealth index as recommended by the health-related outcomes [24,25]. Our Acknowledgements


World Bank. These concerns are re- data used a question about the first
lated to the relative position of house- contact with health providers in case The authors thank the Social Research
holds in the national wealth hierarchy, of illness and seeking care; as a result Center at the American University
which varies to a great extent based on the study did not capture the utilization in Cairo for making the analysis pos-
the asset index used and time period volume. Given the limitation of the data sible through the research fellowship
studied. There is a chance that the way available and the implicit assumptions provided to the first author. The views
in which economic status is defined behind the benefit–incidence analysis, expressed in this paper are solely those
might have influenced the magnitude the results should therefore be consid- of the authors and any errors or omis-
of poor–rich differences in health and ered with care. sions are entirely theirs.

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