Alternatives for traveling home

March 27, 2020

Dear Crew Member,

We’re living in unprecedented times. However, we want you to know that you’re extremely important to us. You
are the heart of our operations and a key reason why our guests choose us for their vacations.

We recognize that you may be eager to return home and be with your family. Our number one priority is to get
you there safely. Unfortunately, due to current travel restrictions, there is a strong possibility that you’ll be
unable to make it home. While we know this is disappointing, your safety and well-being is most important to
us. To avoid getting stuck with limited places to travel to, we need you to think of your other options.

Choosing an alternative destination

If you have an alternative destination other than your home that you could travel to, please share those details
with us and we will determine if we can book travel to your requested destination.

If none of your alternative options are available, we will continue to check routes daily and when we are able to
secure safe transport, we will contact you.

Extending your stay

If we are unable to get you safely home or to an alternative location, we are pleased to offer you the
opportunity to stay on board under our temporary Extended Crew Stay Program.

This program ensures you’ll remain on board until we are able to secure safe travel arrangements for you.
While we’re happy to have you onboard during this unforeseen situation, crew members remaining on board in
this capacity will not receive wages, but will receive free board, food, medical assistance and access to WiFi.
Again, this option will be available until we can safely repatriate you.

Details regarding our Extended Crew Stay Program are outlined in the attached document “On Board Non-
Working Crew Policy”. If you choose to remain onboard, we kindly ask you to please review and agree to the
policy.

Please know that we are doing everything possible to accommodate you, and we look forward to getting you
home to your family as soon as possible.

It’s through working together and taking care of each other that we will weather this storm and emerge even
stronger when our ships return to full operation.

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Non-Working Crew Onboard Policy
Updated March 24, 2020

General Guidelines
Crew Members who remain onboard in a non-working capacity will be:
• Entitled to food, accommodations and WIFI access for the purpose of communication.
• Deactivated from payroll.
• Required to wear plain clothes. No uniforms should be worn during this period.
• Required to wear their nametag at all times while onboard.
• Required to use their personal Seapass account for charges onboard. They will need to ensure there’s credit in
their account.
• Dining with the working crew in the guest buffet (ex. WindJammer, Oceanview, Windows cafes) venue for all 3
meals.
• Allowed to utilize the crew and guest bars that will be operated while under the reduced manning schedule.
• On-Board Non-Working Crew are part of the emergency plan in an emergency assignment consistent with their
regular working position onboard or as “extra crew”.

Crew Conduct
The Crew Conduct Policy will remain in effect for as long as crew members remain onboard regardless of their
working or non-working status.
• The Alcohol Policy remains in effect. Crew members are responsible for their alcohol consumption and behaviors.
Bar staff will enforce rules.
• Incidents of violence will not be tolerated.
• Crew Members are subject to the Harassment Policy and are expected to act in a respectful manner towards
each other.
• Smoking restrictions remain. Smoking in cabins is not allowed and will only be permitted in designated areas.
• Crew Members are to maintain a high standard of behavior, even when no longer performing duties. Any
violations or misconduct will be considered as a detriment to future employment decisions.
• The Security Team maintains authority to address any situations that arise with non-working crew.

Accommodation & Crew Facilities

• Berthing benefits will match the benefits of the crew member’s permanent position.
• Crew berthing will remain, for the time being, in their existing crew cabins and aligned with their existing benefit.
• Crew members will be responsible for upkeeping and cleaning their cabins until the point that they disembark the
vessel. Inspections will continue and take place regularly.
• Housekeeping services will continue to be provided per the Reduced / RCL Minimum Manning Grid and based on
the permanent position of the non-working crew member. Daily service will continue for Executive Committee
members. 3 / 3.5 Stripe Officers with cleaning privileges will receive twice-weekly service. Other officers with
regular cleaning privileges will receive service once per week.
• Laundry hours throughout the week will be available for changing towels and linen.
• Non-working crew retains access to the crew laundry for personal laundry.

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Use of Venues & Facilities
• No specialty dining, including Starbucks on Royal ships, are available during the Reduced / RCL Minimum
Manning period.
• No room service is available during the Reduced / RCL Minimum Manning period.
• Access to the guest areas will be granted to non-working crew and subject to management discretion and
availability of the venues. Some venues might be out of service under the Reduced / RCL Minimum Manning
plan.
• Social Gatherings and group activities will be limited in number for the time being to align social distancing
protocols. This may be revised as it becomes safe to do so.
• Jacuzzis may remain in use without a lifeguard on board. If a lifeguard manager is available on board, the ship’s
pool will have limited availability.
• Certain unmanaged sports venues will remain available (basketball court) to the non-working crew. If sports /
activities staff is available, additional venues or activities will be scheduled to entertain the working and non-
working crew alike.

Safety and Security Considerations

• On-Board Non-Working Crew are part of the emergency plan in an emergency assignment consistent with their
regular working position onboard or as “extra crew”. On-Board Non-Working Crew will need to attend safety
drills as needed to ensure the ship’s safety plan compliance.
• The Bahamas Maritime Authority has stressed that non-working crew must remain trained/instructed on what
to do in an emergency.
• Non-working crew are subject to comply with security and risk management protocols (access control,
identification, following guidance from Safety and Security Team, etc.)
• Daily temperature checks remain in place and are organized by division, including the non-working crew.
• If the ships step down from OPP L2, a once a week sanitation barrier might be executed by all crew on board
(working and non-working crew are to participate)
• Shore leave is not guaranteed at any time during the stay.

Financial & Scheduling Considerations

• Non-Working crew time on board will not count toward bonuses or bonus eligible time.
• The time spent on board as non-working crew counts towards their vacation time.
• In case the ship returns to service before the crewmember has been repatriated home, the company can request
the crew member to return to working status / active duty as needed.
• No company sponsored “part time”, “side Jobs” or “hourly” work is currently available for non-working crew.

NOTE: These guidelines are subject to brand and ship facilities and limitations.

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Declining Repatriation - Acknowledgement
Updated March 24, 2020

This notice serves as an acknowledgement that the company has secured and provided a travel option to
repatriate you home or to an alternative location at company expense. By declining the travel option(s) offered
by the company, you are agreeing to stay on board as part of our temporary extended Crew Stay Program in
non-pay status.

Following your contract termination date, and upon receiving all monies owed to you per your CBA agreement
or your employment contract, you will be deactivated from the payroll and will be subject the Non-working Crew
Onboard Policy attached to this document.

Should you change your decision and like to return home, please notify your ship leadership and we will check
to see what options are available and return you home as quickly as we can safely do so.

Acknowledgement
I acknowledge that I have voluntarily chosen to stay on board as part of the company’s Extended Crew Stay
Program. I have read and reviewed the Non-working Crew Onboard Policy and understand that I will not be
paid for my time on board.

__________________________________ __________________________ ___________

Print Name Signature Date

__________________________________
Crew ID

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