Credit Card

A Workshop

Programme Content
Introduction and Overview
 Formation and evolution of the CC industry
 What are Unsecured Facilities?
 What is meant by Revolving Credits?
 Structure of the Credit Card Industry
 How does Credit Card industry function? What are various
Associations or Networks? Models & Interchange Mechanism
 Interchange fees and benefits
 Cost-Benefit to players

Card Anatomy
 Card details, CVV, CSC
 The “Issuer – Card Associations – Acquirer – Merchant”
relationship – the requirement on Acquiring Bank and Merchant
Services will also be included
 Roles and Responsibilities of each of the participants
 Card Associations – Visa/MasterCard – functions, settlement
processes, etc
 The “Issuer – Card Holder” relationship
 Roles and Responsibilities
 Transaction lifecycle - POS interaction, Accounting, settlements,
disputes, Reconciliation, Charge backs, codes, etc

Channels

Acquiring Card holders

 External / Internal
 Tele Calls,
 Marketing & Promotion
 Other Sales

Acquiring Merchants
 External / Internal
 Tele Calls,
 Marketing & Promotion
 Other Sales
Programme Content
Billing and Payments
 Overview
 Payment systems in General
 Types of Payment Systems
 Advantages & Dis Advantages of online & offline payment
systems
 E cash
 B2C & B2B payments
 Electronic Billing Presentment and Payment systems

Frauds & Precautions

 Different kinds of frauds
 Customer initiated, Merchant Initiated & Third party initiated frauds
 Fraud prevention by customers

Precautions taken by Merchants to prevent frauds

 Authorization
 CVM
 Bin-check
 Pattern Detection

Understanding the legal and regulatory compliance

requirements

Other recent developments & alliances