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Unit 3. Shops and services. Recording 8.

Man
Go-World Home Delivery. How may I help you?
Woman
Oh, hello. I’d like to place an order.
Man
Certainly. I’ll just take the details.
Woman
Right.
Man
Can I start by taking your name, please?
Woman
Yes, it’s Bowles, Jessica Bowles.
Man
Is that Jessica with a G or a J?
Woman
With a J. And then it’s B-O-W-L-E-S.
Man
Fine. And your address…
Woman
It’s number 18, Heath Street, Byford. That’s H-E-A-T-H.
Man
Good. And I need the post code.
Woman
Oh yes, of course. It’s B-Y-1, er, 7-R-X.
Man
R-X, thanks. Fine, right now, what was it you wanted to order?
Woman
Well, I’ve been looking in the catalogue, and I’d like to get a travel bag.
Man
They’re great quality, yes. And good value. They’re available in a range of colours.
Woman
Yes, and I think it’s the beige that appeals most.
Man
Very nice. You’ve seen the price?
Woman
Yes, they’re £24.99 each, or 22.99 if you buy two.
Man
That’s right.
Woman
Well, I only want one.
Man
Fine. Now have you chosen your free gift? From the ones shown on page 20 in the catalogue?
Woman
Oh yes, a diary or a calculator. I think a calculator would be useful.
Man
Good choice. OK, well, I’ll put this straight through and then you should be getting the …

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