BUSINESS

• DELIVERING GOODS AND SERVICES

• MEDIUM TO EARN MONEY
• INCLUDES MANAGING RESOURCES
• DONE FOR BASIC PURPOSE;
* FOR PROFIT
* NOT-FOR-PROFIT/TO SERVE PUBLIC
 BUSINESS
CONSISTS OF ALL ACTIVITIES TO
SERVE GOODS AND SERVICES TO THE
COMMUNITY WITH THE PURPOSE OF
PROFIT, FOR SURVIVING, OR
EXCELLING AND SOMETIMES FOR
PURPOSES OTHER THAN PROFITS
 ORGANIZATIONS
DELIBERATELY ESTABLISHED GROUPS WORKING
TOGETHER IN A SYSTEMATIC WAY FOR COMMON
PURPOSE

• PROFIT-SEEKING • NOT-FOR-PROFIT
ORGANIZATIONS ORGANIZATIONS
ENTREPRENEURS
BUSINESS PEOPLE WHO TAKE RISKS AND FORM
BUSINESS FROM SCRATCH TO SERVE THE NEEDS OF
THE COMMUNITY WHILE EARNING PROFIT

• BEING THEIR OWN BOSS

• CREATIVE PERSONALITIES
• HAVING INTERNAL LOCUS OF CONTROL
• HAVING SELF CONFIDENCE
• OPTIMISTIC PEOPLE
• PEOPLE WITH HIGH ENERGY
• PEOPLE WITH VISION
• PEOPLE WITH TOLERANCE FOR FAILURE
• PEOPLE WITH TOLERANCE FOR AMBIGUITY
• PEOPLE WITH A NEED TO ACHIEVE
 MANAGER
PERSON WHO COMBINES ALL THE RESOURCES
FOR TASK ACCOMPLISHMENT

• MANAGEMENT • MANAGEMENT
LEVELS SKILLS
*TOP MANAGERS *CONCEPTUAL SKILLS
*MIDDLE MANAGERS *HUMAN SKILLS
*FIRST-LINE MANAGERS *TECHNICAL SKILLS
 MANAGER ROLES
• INFORMATIONAL ROLES
*MONITOR
*DISSEMINATOR
*SPOKEPERSON

• INTERPERSONAL ROLES
*FIGUREHEAD
*LEADER
*LIASON

• DECISIONAL ROLES
*ENTRPRENEUR
*DISTURBANCE HANDLER
*RESOURCE ALLOCATOR
*NEGOTIATOR
NON-MANAGERS
WORKING PEOPLE WHO DO THE JOBS IN BUSINESS

• WHITE-COLLAR WORKERS

• BLUE-COLLAR WORKERS
 EXTERNAL ENVIRONMENT

• GENERAL • INDUSTRY
ENVIRONMENT ENVIRONMENT
*POLITICAL/LEGAL *CUSTOMERS
*ECONOMIC *SUPPLIERS
*DEMOGRAPHIC *COMPETITORS
*SOCIO-CULTURAL *SUBSTITUTES
*TECHNOLOGICAL *LABOR MARKET
*INTERNATIONAL
 UNCERTAINTY
LOW UNCERTAINTY
HIGH UNCERTAINTY

• ADAPTING TO • INFLUENCING THE

ENVIRONMENT ENVIRONMENT
*COORDINATE *ADVERTISING
*CONTINUOUS / PUBLIC RELATIONS
FORECASTS
*POLITICAL ACTIVITY
*BUILDING FLEXIBLE
ORGANIZATIONS / LOBBYING
*BUILDING MERGERS *TRADE ASSOCIATIONS
AND JOINT AND UNIONS
VENTURES