mm 8d One moment, please
Real life on the phone
1 CREEG Listen to three phone calls. Who
does the caller want to speak to? Write the
number of the conversation (1-3).
a Mrs, Jackson 9
b Ed Smith
c Mr. Watts 1
2 DREEZA Look at the photos. Listen to two works fromhomeon _ out of the office
conversations again, The callers can’t speak Fridays oera de \q0-
to the person. Check (/) the reasons,
3 Look al the expressions below. Who says
“Good morning igo, P Internatons|
“Can help you?
“Yes, can | speak to Ed Smith, please? C
Yes, one moment, please. [& 5
Hor: Meshes narpestng Pe on vocation yates tha castomer FRY
1 call back later. & Bree a
So
4 [SEA Complete conversation 3 with the
expressions above. Listen and check
Rr ood morn
2_ Can p help
rT Se
cen SO ___
— —+—— in ameeting 7
She's out of the office at the mo ZO WOY en unit yeonton
C:OK. Thank you. 17H Call G Work in pairs. Practice phone calls, Use
Lag \oler® — __. Goodbye the ideas in the photos,
R: Goadbye.
Can | speak to Paul?
5 Pronunciation /s/ and /z/
Pim sorry, he's with
Listen Lo these words. Is the s like
a. customer.
this (6) oF these (Z)? Listen again and
repeat the words.
wwe 2 Zz
works S liacks Za
please
Tridass S
Pe
Za
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