Effective

Communication
 COMMUNICATION

Sharing of ideas
and information
between people.
Types Of Communication
 Verbal
Communication
 Non-Verbal
Communication
Importance Of Communication
In Business
Effective communication helps us
better understand a person or
situation, enables us to resolve
differences, build trust and respect,
and create environments where
creative ideas, problem solving,
affection, and caring can flourish.
 EFFECTIVE
COMMUNICATION
Effective communication combines
a set of skills including nonverbal
communication, attentive listening,
the ability to manage stress in the
moment, and the capacity to
recognize and understand your
own emotions and those of the
person you’re communicating with.
 Effective Communication
Skills
 Listening
 Non-Verbal Communication
 Managing Stress
 Emotional Awareness
 Listening

It is one of the most important aspect

of effective communication. It means
not just understanding the words or
information being communicate but
also understand how the speaker
feels when they are communicating.
 Tips For Effective Listening
 Fully focus on
the speaker.
 Concentrate and
avoid
interrupting.
 Show your
interest to the
speaker.
Non-Verbal Communication

It includes wordless communication,

body language, postures and
gestures, body movement and tone of
your voice.
 Tips

 Observing people in public place.

 Be aware of individual
differences.
 Use nonverbal signals.
 Use body language to convey
positive feelings.
 Managing Stress

In small doses, stress can help you

perform under pressure. However,
when stress becomes constant and
overwhelming, it can hamper
effective communication by
disrupting your capacity to think
clearly and creatively, and act
appropriately.
 Tips For Quick Relief From
Stress
 Recognize when
you’re becoming
stressed.
 Bring your senses to
rescue and manage
stress by taking deep
breath.
 Look for humor in the
situation.
 Be willing to
compromise.
 Emotional Awareness

 Emotions play an important role in

the way we communicate at home
and work.
 Emotional awareness provides you
the tools for understanding both
yourself and other people, and the
real messages they are
communicating to you.
 Emotional Awareness Can
Improve Effective Communication
 Understand yourself.
 Communicate clearly and effective
in any situation.
 Build strong, trusting and
rewarding relationships, think
creatively and solve problems.
 Effective Communication
Requires Both Thinking & Feeling

When emotional awareness is

strongly developed, you’ll know what
you’re feeling without having to think
about. The goal of effective
communication is to find a healthy
balance between your intellect and
your emotions, between thinking and
feeling.
 Purpose Of Effective
Communication In Organization

Managers need to be effective

communicators to achieve positive
results in today’s organizations.
Some of the purposes are – Seeking
or receiving information,
encouragement, control, selling
proposals, confrontation.
 ORGANIZATIONAL
COMMUNICATION
 Organizational communication can
be External Communication and
Internal Communication.
 Communication in organizations use
two basic channels – formal and
informal. Both are important and
both carry messages – sometimes
reinforcing and sometimes
conflicting – throughout the
organization.
 Benefits Of Effective
Communication
 To defended an
interview.
 To get the job.
 To do your job
well.
 To beforehand
in your career.
 Here is a advantageous
catchword to be think..

SUCCESS:
 S tronger
 U pturn
 C learer
 C onvincing
 S uccessful
 E nhanced
 S ound
 S uccessful
 Importance of Effective
Communication
 Communication is the “lifeblood” of
every organization.
 Effective communication is an
essential component of
organizational success whether it is
at the interpersonal, intra-group,
organizational, or external levels.
 Relationships between people and
consists of the transfer of
information and understanding
between parts and people in an
organization.
Cont…
 The effective management of
interpersonal communication is that
information is passed, and
relationships are built.
 It helps people understand the need
for change:
*how they should manage it
*how to reduce resistance to change.
 CONCLUSION
Effective communication requires
you to also understand the emotion
behind the information. It combines
a set of skills including nonverbal
communication, attentive listening,
the ability to manage stress in the
moment, and the capacity to
recognize and understand your own
emotions and those of the person
you’re communicating with.