ARTIFICIAL INTELLIGENCE

Artificial Intelligence (AI) is the capacity of a software or computer program to

replicate processes of human intelligence, learn from observations, respond to new
knowledge and carry out humane practices. Two types of AI which is strong AI who can do
anything as well better than human, next is weak AI which is a system that works as like
humans.

There is a smart CRM solution that works for banking sector which is capable for
handling thousand of instances without human interventions. Artificial intelligence in
finance is transforming the way we interact with money. AI is helping the financial
industry to streamline and optimize processes ranging from credit decisions to quantitative
trading and financial risk management. The software provided in mobile phone with the
using of online banking sector make life easier. It is a unique and a complete solution for
automated customer services.

The main objective of most new era technologies is to optimize daily tasks and make
the process more efficient and this can be done by AI and it also can reduce the cost of
human error as AI tends to do works more effectively with minimum errors.

AI can transform the banking sector by maintaining the Customer service as an

integral part of banking and other financial services for the foreseeable future, which is why
machine learning in this area is vital. From chatbots for instance to process and call
automation. Next Security and fraud detection will always be a top priority in the financial
sector, for obvious reasons. With ever-evolving technological advances and increasing
transactions comes increasing security threats and these AI CAN determine if a particular
activity seems suspicious or out of character and flag it accordingly.