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to enter
market and
compete
effectively, if
there are few
economies of
scale in place,
or if there
exists little
protection for
key
technologies,
then new
competitors
can quickly
enter our
market and
weaken our
position.
A strategic group is a concept used in strategic management that groups companies within an industry that
have similar business models or similar combinations of strategies
Helps identify who the most direct competitors are and on what basis they compete.
Raises the question of how likely or possible it is for another organization to move from one strategic group to
another. Strategic Group mapping might also be used to identify opportunities. Can also help identify strategic
problems.
For the graph we have taken the closest competitors of Apollo Hospitals and try to plot them in the same map.
The size of the bubble shows the number of hospitals in each chain.
Following data has been plotted:
1) Apollo- 44 Hospitals
2) Fortis – 36 Hospitals
3) Manipal – 16 Hospitals
4) Wockhardt – 3 Hospitals
(Data as per 2004)
Two main variables taken are:
1) Geographic Presence
2) Business span and breadth of services
Value proposition:
Apollo hospitals are priced in the first-class segment. It ensures quality and trust through its brand connect, for
which consumers are willing to pay the premium. Having involved elite technology in its processes, high price
points are justified. Competitors of Apollo Hospitals like Fortis Healthcare are priced in the same segment. The
pricing strategy is of a premium product as it is almost the market leader in close toe with its competitors.
Therefore, Its lies in the niche category for the domestic audience.
Apollo Hospitals is present in most tier one and tier two cities. It has different types of models like Apollo Clinic,
Apollo Reach Hospitals, Apollo Cradle, etc. Apollo Reach Hospitals cater relatively backward places. Apollo
Cradle is for childcare. Such different models help Apollo Hospitals ensure its presence in all fields of medicine.
For the western patients Apollo hospital services are much cheaper in contrast to what they are getting in their
home country. So, it is a low-cost option for them.
A competitive strength assessment is a weighted assessment of the strengths and weaknesses of an individual
or company and their current and potential competitors. The assessment can reveal whether an individual has a
competitive advantage or disadvantage over rivals on the basis of individual resources, capabilities, and
activities. That knowledge can then be applied to efforts of improving the individual’s weaknesses.
For competitive strength, we have taken two nearest competitors Manipal Hospitals and Wockhardt Hospitals.
The key success factors for any hospital can be broadly categorised into four pillars: Extent of services,
Geographical dispersion, Brand Equity and Customer service. We have tried to assess the strength of these
major hospital chains with respect to these parameters. The unweighted and weighted scores are hence
calculated.
Segmentation helps in understanding characteristics of different groups of the population having similar
attributes. Apollo Hospital uses:
1) Demographic Segmentation: This segmentation is done with variables such as countries, region, place
etc
2) Psychographic Segmentation: This include strategies with variables such as age, gender, income, region,
and marital status.
Since the Apollo Hospital group have a presence in a broad range of offerings in the Healthcare market,
therefore, it uses differentiated targeting strategy.
In addition to this several segmentations are done with respect to the services offered by the group.
Similarly, several sub segmentations can be done depending upon the services offered by the hospital.
The impact of the buying criteria is graded on the basis of the intensity and duration of their impact on the
current market landscape. The magnitude of the impact has been categorized as described below:
Replacing employees with robots is an inevitable choice for organizations in the service sector, more so in the
health care sector because of the challenging and sometimes unhealthy working environments, but, at the same
time, it is proposed that it should be done in a manner that helps in improving the employment and motivation
of employees in this sector.