Identify the setting such as Hos OF Large Company. This wil sig Patient or carer, Identify the patient, male, female, parent of child ete Note, in the arty most cards are not gender specific, so that if the interviener Is @ male the patient wi ill be a male and if the interviewer is a female, then the patient will be a female. Ist the first time to meet the patient or are they a regular patient of yours For example if you know the patient is a good idea to begin with a familiar tone such as pital Ward, Community Clinic, School ify the relationship you have with the © HiJane, how can I help you today? Rather than. © Hello T am Naomi, Kate your Nurse, How may I address you? Its very important to start the roleplay in a confident manner. Here are some standard ways to begin the conversation. Atacl jc or health centre Hew da yews en] 2» fare Good morning Madam, I'm Kate your Nurse . What brin; 195 you here today? a ae + Good morning Sir. 'm Kate your Nurse today. Tell me why you have come here, + Good morning John, please sit down. I'm kate your nurse. What seem be the problem? — jello Steven, you're here to have your stiches removed, aren't you. Good morning Patricia, youve brought your daughter siong I see What seems to be the problem? Ata nursing home or hospital ward + Hello Maria, how are you feeling today? Hello John, you are looking better today. How do you feel? Good morning, Madam. I’m Jane, the nurse who will take care of your daughter during her hospitalization: Taking the patient history ‘Once you have made the i itial introduction, you will need to ask some ‘questions to determine the exact nature of the patient's problem or concern. Some of this information will be given to you on your card, but itis a good idea to ask the basic questions anyway as forms the basis of your4noA Jo siseq UN SWI} se AemAue suoRsonb 2Iseq ayy Se 03 C2P! POOB & S131 3ng ‘p1eD.4NOA UO NOA 03 UAAIG aq jI!m UONeLIIOJUI SIL Jo BOS “wi92u02 40 Wa|qold sjuaped aya Jo auneU yexa ain au|ULeyep 0} suosaNb ‘BWOS Se 0} Padu j|IM NOA ‘oRINPON niuy ayy apew any Nod 32U0 ‘Aroysiy quaned ayy BUDeL uonezyeydsoy say Buunp sayybnep nk Jo 2100 24.9 jm om asunu ay) ‘Quer wy, "wepeN ‘BuILLOW pod £192) NOX op MOH “Aepar s2RI2q BunyOO] 218 NOA ‘uYor O1>H Yp1Eay 40 UND ea ‘uonesienucs ain uiGaq 03 Shem prepuers wos jue 21a} “sauUeW quapYUOD e UI Aejdajo1 au WEIS 03 UEYOdW! ALBA St Y] gNOA ssauppe | AeW MOH “@SINN INOK ayey “woeN We 1 O/H © ew Jeune cdepoy NOK aoU T weF MOY "aUeL IA) © $e YoMS BUD) J ned By MOU NO 4! ajdwies © YUM UlGaq 09 ep! Pood e S| 3 40 auanes Jein6o4 © fain a1@ 40 waned aly YoU oy awa SAY aU S| ‘]ewI>y & aq {Nm ued st UOY aleuioy e S| Jomaynuoiut Oya J ue BJeW e ag INH WaLed aL ajeUus S 51 JomoyAraqu! auf J! etn 05 ‘Supads s9pua6 AOU ae spied Solu "ulexS 48 Ur “eT0N “239 PD Jo Ueded ‘eleurey ‘a/eWs Uaned aun Ajhuory y8129 40 UaNed edWo5 aB1e7 40 MS 94 ANUap « Un UM BAC NOs diusuone|ad ou ANUBIS IK SIAL “AU JOOUDS ‘21411 AuNWUED “p1eNN [eRIdSOH Se Yons bur