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ORGANIZATION OF

HUMAN WELFARE
Monkey Survey Analytical Report

OHW, ORGANIZAITON OF HUMAN WELFARE


Kabul Afghanistan
OHW – Organization of Human Welfare
M&E Department, Kabul Afghanistan
Date: 23, 07, 2018

Monkey Survey Analytical Report

On the

Strategic and positive progress + weaknesses and Challenges

Recommendations

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Analyzed by: M&E Department of OHW
OHW – Organization of Human Welfare
M&E Department, Kabul Afghanistan
Date: 23, 07, 2018

Table of Contents
Background information 3
Methods of the survey 4
Questions for the survey and answers for that 4
Question No. 1 and answers for that 5
Question No. 2 and answers for that 6
Question No. 3 and answers for that 8
Question No. 4 and answers for that 8
Question No. 5 and answers for that 9
Question No. 6 and answers for that 10
Question No. 7 and answers for that 11
Question No. 8 and answers for that 13
Question No. 9 and answers for that 14
Question No. 10 and answers for that 16
References 17
Monkey Survey their own analytical report 17
Responses from the respondent 20 to 37

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Analyzed by: M&E Department of OHW
OHW – Organization of Human Welfare
M&E Department, Kabul Afghanistan
Date: 23, 07, 2018

Background

With due to the respect of organizational policy and procedure, OHW Senior Management staff
had interactions with several different staff from different divisions, and the different types of
feedbacks comes through, so in this cause the senior management team decided to have a quick
online survey to know the exact status of the organization, which is more or less interrelated to
the program and quality of our work, in reference to that the questionnaire for the survey which
has been prepared by OHW senior management team, and that was uploaded to the website to
get the responses from different divisions of OHW working area, like Balkh, Kandahar,
Nangerahar, Faryab and Kabul.

The OHW would very much interested to know from a very minor positive and negative attitude,
behavior of the staff who are working for the long term so considering that the organization
eager to provide their support from the KBL level to the provincial level, which will be a kind of
capacity building support and some technical supports for the staff to work together and have
full understanding of organizational procedure and Organizational Culture to work for the
improvements of the organization.

For that, it is equally important for the staff to participate in a broader level to share their idea
and knowledge and understanding for the better improvements of the organization, so
considering that the organization sent a link of monkey survey which is very much professional
for collection every individual idea and knowledge for the improvements of the organization, so
that improvements will help the organization to look backward and learn the lessons from the
past and know the challenges, and missed opportunities, that sort of tricky knowledge for the
organization will help to move forward for better and bright future.

Also the organization of human welfare are very much eager to find the real possible ways to be
self-sufficient in future, so that self-sufficiency would not be made by one person only this is a
collective goal of each individual to bring that, that is only possible only once we are committed
to the organization to bring that biggest goal in to the account of organization.

In a broader we can say that the organization needs two types of energies, one is volunteerism
and the second pay time for the those who are committed to work with the organization and
would like to see the broader changes in the organization where he/she is working for the joint
vision, missions and goals of the organization, so that joint missions will help the organization to
bring them in to the top level of different than others.

So that difference is only possible because of hard working and some volunteerism so that types
of volunteerism would make the space for the organization to work more for their broader
collective goals and objectives.

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Analyzed by: M&E Department of OHW
OHW – Organization of Human Welfare
M&E Department, Kabul Afghanistan
Date: 23, 07, 2018

Finally, the organization will invite you for more reading of the detail report on monkey survey
in which you can find out the exact status of the organization, and what recommendation the
staffs have been recommended for better improvements of the organization.

The Methods of for conducting this survey:

The monkey survey is one of the most famous survey in which every organization and national
institution are seeking their exact situation in viewpoints of the clients, so considering that we
have been impressed to conduct such kind of survey, basically the idea is come from the CD
Country Director to have such kind online survey to know the exact situation of organization,
where we are, what are our weaknesses and what improvements we need further to have a
beautiful organization.

First we overcome to finalize the questionnaire, and then the senior management team seat to
gather and discussed the questionnaire and after long discussion and dialogue the questionnaire
for the survey has been finalized and uploaded to the web for seeking the questionnaire.

Finally, the organization overcome to have bellow responses from the questionnaire, which was
more or less important for the organization to know what is the exact situation of our
organization.

The Questions which has been asked are in bellow with detail correspondence of audiences:

Q1. Do you believe, there is staff development opportunity? A. Is it everywhere (Head Office and
Field Offices)? B. Is it fear and equal? C. Are you happy with the procedure?

Rs1. In this question out of 30 staff 20 of them said that yes there is the capacity building, 8 of
them said that it is equal, 7 of them said that it is not equal, 3 of them said that is no capacity

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Analyzed by: M&E Department of OHW
OHW – Organization of Human Welfare
M&E Department, Kabul Afghanistan
Date: 23, 07, 2018

building for staff and their improvements, and 2 of them are recommending more training
considering the quality of the work.

It means majority of the staff from OHW Organization of Human Welfare understand that yes
there is capacity building but it is more or less very weak, they have been recommended that
there should be quality training for the staff to build their capacity for better implementation at
the field level, and some staff those who are always in the field to serve the community they are
not satisfied from the training and capacity opportunities because according to them they have
not received the training out of their working environment, and also they are recommending to
have the quality of the training for those field staff those who are serving the community for
that it is important to have the quality assurance for better implementation of the activities in a
better way.

Also some of the staff said that is no training for them they look like they are from finance and
HR, and they are always supporting the program, they are also requesting to have the training
for them as well.

Do you believe, there is staff development opportunity? A. Is it everywhere (Head Office and
Field Offices)? B. Is it fear and equal? C. Are you happy with the procedure?
30

25

20

15

10

0
Is there staff Is it everywhere? Is it fear and Are you happy Quality of the The staff needs
development equal? with Procedure? training very mor capacity
opportunity? weak building

Satsified Not Satisfied Do not said any thing

Q.2: Are you satisfied with your Job overall? If Yes, why? If No, please provide your inputs?

Out of 30 staff from all over the country have responded that they are happy and some of them
said that they are not happy due to some reasons, refer to the bellow justifications:

Out of 30 Staff only 23 staff responded that they are satisfied from their job, 3 of them are
partially satisfied and 4 of them are totally not satisfied, due to the reasons in bellow:
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Analyzed by: M&E Department of OHW
OHW – Organization of Human Welfare
M&E Department, Kabul Afghanistan
Date: 23, 07, 2018

Those who are happy with job stated in bellow:

1. There cooperation and coordination to support them through various program


implementation mechanism.
2. Most of the time they are working based on their given JD or Job Descriptions which has
been given to them.
3. Most of them love their jobs because they are learning and gaining the knowledge
through that.
4. Because there are fear policy and procedure and most of them like their job due to the
existence of all these fear policy and procedure.
5. Many of them love the way of managing the programs who are managing at the country
level and as well at the provincial level, it means they like the management of their
managers.
6. Some project staff said that there is fully accountability and transparency mechanism to
which is very much helpful for them to implement the activities in a better way.
7. Majority of the staff said that they have enough skills and experience to manage the
project implementation in a better way.
8. Due to existence of capacity building majority of them said that are going to lean and
gain the knowledge for their further improvements.
9. Some of the staff said they are supporting their families through their financial support
which can help them to improve their livelihood in a better manner.
10. Very less of them said that they are very much busy and they love to work and learn
more.
11. Some of the staff said that there are more capacity building facilities are existing there.
12. Some of the staff said that they have recruited due to their previous experience that is
why they love their job and working with OHW.

I would also recommend to have a look to the bellow Chart:

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Analyzed by: M&E Department of OHW
OHW – Organization of Human Welfare
M&E Department, Kabul Afghanistan
Date: 23, 07, 2018

Are you sati sfi ed with your Job overall?

Job Satisfiction overall

0 5 10 15 20 25 30 35

Overall Responses Satisfied Partially Satisfied Not Satisfied

The staff those who are not satisfied are in bellow:

1. Due to unfair policy and procedure, it means there are no policy and procedure to
ensure their existence at the organization.
2. All of them said there are no salary competence, even the salary of social organizer is
equal to project officer which is not acceptable for them, due working load which is not
equal to all staff.
3. They said that there is no job description for them and still they don’t have job
description to know what they are going to do.
4. Some of them said that there is no job security their job is depend to the project
availability which is not acceptable for them.

Q.3: Do your line managers, support and encourage you for best performance?

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Analyzed by: M&E Department of OHW
OHW – Organization of Human Welfare
M&E Department, Kabul Afghanistan
Date: 23, 07, 2018

Line Manager Support

Reasons for not supporting them

Line Manager Support

0 5 10 15 20 25 30 35

Yes No

Those who are not satisfied they shared the bellow reason for their not satisfactions:

1. Some of them said that they worked day and night but unfortunately they were not
appreciated from their line managers.
2. Some of them were even scared through an official Warning letter.
3. They said that were appreciated orally but they were not appreciated officially which
make them angry and dis-satisfaction.

Q.4: Are you aware of OHW transparency and Accountability policy and approach?

Before going to the chart there are some descriptions:

- Only that process exist in program and at the field level.


- Due to existence of M&E there are accountability and transparency.
- Due to existence of operation and finance and control there are fully accountability and
transparency.
- There are lots of policy and procedure to ensure the accountability and transparency in
a better manner.
- Some of the staff said that there is accountability and transparency everywhere for
better implementation of the program and project.
- Some of the staff elliborte that there are full accountability and transparency
mechanism because they have the review process with different stakeholders, like
community, CDC, government officials, INGos, and civil society.
- One person said that there is accountability and transparency up to his position.

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Analyzed by: M&E Department of OHW
OHW – Organization of Human Welfare
M&E Department, Kabul Afghanistan
Date: 23, 07, 2018

Knowing of Accountability and Transparency mechanism


of OHW

13%
Yes
No

87%

Q.5: Are you satisfied with the current benefits of the organization? What additional benefits
you are recommending?

Some of the staff requested to have additional benefits:

- To increase the salary based on the experience and knowledge of the staff and the
salary should be competitive.
- Also some of the staff requested to have transportations and per diem while they
traveling officially.
- They are requesting to have salary scale for the organization through that the salary
should be given to the staff.
- They are requesting to get their salary on time, because they are not getting the salary
on time.
- And some of the staff requested that the Saturday should be off.
- Competitive salary is highly recommended for the organization and also at the same
time the staff would be encourage and they work very nice.
- Staff capacity building is also requested in this section they are requesting to have some
capacity building program for the staff.

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Analyzed by: M&E Department of OHW
OHW – Organization of Human Welfare
M&E Department, Kabul Afghanistan
Date: 23, 07, 2018

Salar y and Benefi ts


Yes satisfied No not satisfied Partially satisfied

Bnefits and salary

0 2 4 6 8 10 12

Q. No6: Do you experienced any discrimination based on ethnicity, religion, culture and race? if
yes then please give the narration! when, how, Where and by whom?

Descriptions:

- One of the uniqueness of the organization is that there is no discriminations at all, and
most of the staff are busy with their work there is no problem at all.
- Some of the staff said that they are proud to be the staff of OHW because they are not
witness of any discriminations neither ethnic, religion and race at all.
- One person said that their discrimination because most of the staff are from one ethnic
group that is Pashtun.

But only problem I have seen in the correspondence was that, because most of the staff do not
respond the questions in a proper manner, they have only fill the questionnaire without any
descriptions, despite that needs more descriptions, now at least we got some idea from the
colleagues those who filled the questionnaire with their fully attentions.

Also some of the staff fill the questionnaire without any further responsibilities which is not
much interested for the organization.

For more information, refer to the bellow chart.

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Analyzed by: M&E Department of OHW
OHW – Organization of Human Welfare
M&E Department, Kabul Afghanistan
Date: 23, 07, 2018

Descriminations in OHW Office

30

25

20

15

10

0
Descrimination

Yes there is No there is not

Q. No 7: What is your opinion on the relationship and support between OHW country office and
provincial offices? How it can be improved?

Descriptions:

 Yes, there is relationship and country office is supporting provincial offices in a full
manner.
 Yes, there is but it is equally important to have close coordination and relationship and
that will improve the quality of the work at the field level.
 To bring some changes in the management of field level that will remove the problems
at all level.
 Every manager is supporting their subordinates in a better manner.
 Most of the time country office is more supportive rather than provincial offices.
 One person said that there is no relationship because they are not counting on the field
staff in a better way.
 Due to availability of different types of management practices some of the staff are very
angry, because they are looking like dictators.
 But some people said that there are full support and that is why most of the time
country office is conducting meeting with field staff to give them support.
 Also some of the staffs are not happy with the management because they are just acting
like they are step brother and step sisters.
 We cannot say that there is coordination and good relationship at all, but most of the
time even they are not responding our email.
 There is good relationship through email but there is no coordination meetings and
interaction among the field staff and country office staff.

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Analyzed by: M&E Department of OHW
OHW – Organization of Human Welfare
M&E Department, Kabul Afghanistan
Date: 23, 07, 2018

 From the day I join the organization I haven't seen any problem, but yes there is the
huge problem in Sub Offices, due nonexistence of professional and accurate manager,
which can also destroy the organization image, that should be consider in the future
otherwise that would be a risk.

Recommendations:

 The relationship between country office and provincial office should be improved as; 1.
Regular meetings on monthly basis. 2. Quarter and annual result review workshops of
projects. 3. Relationship policy and procedure should be developed and should be
revised, edited and updated
 More close coordination, exchanging facilities, including in planning and decision making
are required.
 There should be some exposure visits which will help us to learn more from our mutual
understanding and we will have shared knowledge.
 Some staffs are recommending to have quarter base, monthly base meetings with the
field staff that will ensure the quality of the work at the field level.
 But can be improved by having regular skype meetings with them by involving relevant
country teams too in order to overcome the issues faced by HQ and field.

Coordination among Country office and Field Offices

Yes there is No there is Not It is weak

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Analyzed by: M&E Department of OHW
OHW – Organization of Human Welfare
M&E Department, Kabul Afghanistan
Date: 23, 07, 2018

Q. No 8: What challenges does OHW face?  What aspects of OHW according to you requires
improvement? 

Challenges,

 Staff turnover, especially experimented staff turnover.


 lack of policy and proper procedures consider the staff equally is the most urgent need
of OHW.
 The Organization cannot keep the good and experienced staff with them most of the
time they are leaving.
 Nonexistence of MIS system for M&E, Weak recruitment process, Weak coordination
among donor and partner, weak decision making process and follow up, No standard
format for OHW.
 1.Security 2. less salary scale 3. lack of Inventory in provincial offices 4. No care for low
level stuff.
 Less facilities and salaries rates.
 Miss Management at the Field offices. - Dishonesty of senior staff at the field offices. -
Disrespects of all senior staff to their subordinate. - Some senior staffs are trying
intentionally to remove some of their subordinate by different name which is very risky.
 Staff turnover is very high and they are not able to keep the staff especially experienced
staff.
 In very low scale some of our staff including top level to lower level they are slightly
skipping some of the defined policies in order to make their live easy it needs
improvement.

Improvements:

I. Have a fear policy for keeping the experienced staff in the organization.
II. in policies implementation, fund resign, staff capacity building and management.
III. To improve the quality of coordination and avoid project delay implementation.
IV. To find out some experienced staff and work hard to keep them safe in the office
because that will also eradicate the biggest challenge of the OHW at all.
V. To work hard for renewing the projects to keep the staff with them.
VI. Also most the staff recommending to have core fund for the organization to improve the
quality of the organization in a better way.
VII.

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Analyzed by: M&E Department of OHW
OHW – Organization of Human Welfare
M&E Department, Kabul Afghanistan
Date: 23, 07, 2018

Q. No 9: Since 2017 what major positive and negative changes you have seen in Organization
leadership?

Positive Changes:

 Stand with poor and marginalized community providing full support for them.
 Most of the work has been standardized and experienced staff joined the organization.
 OHW has good reputation among the other NGOs.
 Good projects and fund raising among other INGOs.
 Have a good profile.
 since 2017 the organization tirelessly been working to expand its humanitarian
endeavors to reach the goal of the organization and to support huge number of eligible
poor people in humanitarian activities, and also OHW could achieve to obtain some very
useful projects in seasonal support section.
 OHW have supported huge number of poor community people who were eligible to be
supported through several seasonal support short term projects.
 M&E System is gradually improving, that is a kind of hope we consider it as a positive
change to the organization.
 We have some positive changes in the top management of the organization, that most
of the experienced staff we have seen there.
 perfect management, financial transparency, leadership and ethical environment.
 Since 2017 the major positive change was staff appreciation through 10th year
celebration.

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Analyzed by: M&E Department of OHW
OHW – Organization of Human Welfare
M&E Department, Kabul Afghanistan
Date: 23, 07, 2018

Negative Changes:

o Low salary scale.


o Less capacity building for the staff.
o Working hours are too much if you include the Saturday.
o The staff are threatened for some very minor things.
o disrespects, missed management, and nonexistence of resources for the staff are
weaknesses of the organization.

B. Why you have selected OHW as an organization to work with?

  I selected OHW because I was always interested to work with the poor communities
and to serve for the welfare of the marginalized societies.
 Because OHW is working with poor and marginalized people and providing them full
support for quick relief.
 Some said “I have selected OHW because I had no job”
 Due existence of lots of project I have selected this organization to work with.
 I have selected this organization to build my capacity and provide support to the
community and also there are lots of projects for the community.

c. Please suggestion how you reduce OHW staff turnover?

I. The staff should be respect at all level, but most the time it is not available at the
Organization.
II. Job security should be considering which can reduce the staff turnover, and the
commitments will automatically come from them.
III. Encourage the staff, don’t insult the staff in some minor things which has no valued for
that.
IV. Increase the staff salary.
V. Number of Holidays need to be increase.
VI. Saturday should be off.
VII. Providing other allowance, ex: security allowance.
VIII. To provide some health facilities at least.
IX. Some other allowance has been required.
X. Reduce working hours in a week.
XI. Staff commitments for the organization very much important, the staff should be
recruited based on their full identity and reliability and should confirm their being
committed to work with honesty.
XII. To have mutual respects, and provide them some allowance to take care of the staff.
XIII. Those staff who are leaving, listen to them how to solve their prime problems, if there is
anything to change that should be considering.
XIV. Promotion, Staff capacity building and benefits will increase the staff turnover.

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Analyzed by: M&E Department of OHW
OHW – Organization of Human Welfare
M&E Department, Kabul Afghanistan
Date: 23, 07, 2018

XV. almost all turnovers are because of less salary scale if staff salary raise a little turnover
will reduce ، and if Saturdays be off, it will also help this process because all non-
governmental organizations are off in this day.
XVI. To provide better and friendly environment for the staff to enjoy working there.
XVII.

Q. No 10: Any additional feedback/recommendation/suggestion?

 First of the staff requested two days vacant free of job, like Saturday and Friday that will
help the staff to make themselves quiet good and happy and the next day when they
come to the job they will be with full energy.
 There should be meeting with field staff to listen to them and find out the solution for
their problems.
 OHW should think about staff salary scale and other allowances that the other
organization pay to their staff and also OHW should reduce the working days from 6
days to 5 days and also OHW should think how cay pay the staff salary for 13 months
per year like other organization as EiD bonus in the benefits and also OHW should think
or focus on the policies implementation.
 The organization should also think to retain the staff especially those staff those who
have enough experience.
 generally, I would prefer to add that the entire authorized staff like program managers
and coordinator should be more concentrated on fund raising process and try their best
to get as much projects as they can and work hand in hand for better coordination with
the national and international organizations and agencies.
  Budget issues affects the planned implementation. 2. Trainings for staff capacity
building should be discussed with donors to be provided at hotels at start of project. 3.
Budget should be clear with donor at start of project to ensure smooth implementation.
 The Organization should consider to work together to reach to the level of international
INGOs and that is very much possible for OHW.
 Computers and equipment should be provided for the staff those who are working.
 Safe room is required to be establish at all provincial offices, for the security
measurements.
 The staff salary should be given to the staff on time but most of the time it is delaying.
 There should be standard salary scale with equal and transparent manner.
 Working on logistic and that should be standardized for better service provider.
 The country office staff should have field visits that would help us to learn from them
and get the support from them in a better manner.
 Promotion for the old staff should be consider and that would help the organization to
keep the staff satisfy.
 Annual review program is required for the organization to make the staff update, on the
current status of the organization.

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Analyzed by: M&E Department of OHW
OHW – Organization of Human Welfare
M&E Department, Kabul Afghanistan
Date: 23, 07, 2018

 Some social activities should take place like celebrating birthdays and etc. to make the
workplace more enjoyable.
 one of my suggestion to the organization is to work and make their own fund through
implementation of the activities and also some sponsorship and fund making
mechanism.

References
COMPLETE

 Collector: Web Link 1 (Web Link)


 Started: Wednesday, July 25, 2018 9:48:09 PM
 Last Modified: Wednesday, July 25, 2018 10:37:24 PM
 Time Spent: 00:49:15
 IP Address: 180.94.79.123
Page 1: Employment satisfaction with OHW / ‫د بشری خیریه موسسی نه د‬
‫کارکونی رضایت‬
Q1
Do you believe, there is staff development opportunity? ‫آیا تاسو پوهیږی چی دلته د کارکونکو د ظرفیت‬
‫ لوړولو لپاره فرصتونه موجود دی آیا شما باور دارید که اینجا بخاطر ارتقای ظرفیت کارمندان فرصت ها موجود است‬A.
Is it everywhere (Head Office and Field Offices)? ‫ایا دا فرصتونه هر ځای وجود لری په مرکز او ساحوی‬
‫ ایا این فرصت ها همه جاست* یعنی مرکز و والیات‬ ‫دفاترو کی‬  B. Is it fear and equal? ‫آیا دا فرصتونه عادالنه او‬
‫مساویانه دیآیا این مساویانه است‬/ C. Are you happy with the procedure? ‫د دی پروسه سره موافق یاستآیا‬ ‫آیا تاسو‬
‫شما با پروسه ها موافقید‬ 

Yes, I agree with this procedure

Q2

Are you satisfied with your Job overall? If Yes, why? If No, please provide your inputs? ‫آیا تاسو د‬
‫ آیا شما از وظیفه خویش راضی هستید؟ اگر‬/ ‫خپلی وظیفه څخه راضی او خوشحاله یاست؟ که هو نو ولی؟ که نه نو ولی؟‬
‫بلی چرا؟ و اگر نه چرا؟‬

Yes, I completely satisfied with my job, all employees are rather ethical with happy environment
and specially the Provincial coordinator is very ethical person

Q3

Do your line managers, support and encourage you for best performance? ‫آیا تاسو د ښه کارکولو په‬
‫ خاطر د خپل رئیس له خوا تقدیر کیږی که نه؟ آیا شما بخاطر کارکرد خوب از طرف ریس خود تقدیر میشوید؟‬ 
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Analyzed by: M&E Department of OHW
OHW – Organization of Human Welfare
M&E Department, Kabul Afghanistan
Date: 23, 07, 2018

Yes, we are appreciated by our line manager

Q4

Are you aware of OHW transparency and Accountability policy and approach? ‫آیا تاسو د موسسی د‬
‫حساب* ورکولو او شفافیت کړنالری نه خبر یاست؟ آیا شما از روش های حسابدهی و شفافیت موسسه خبر دارید؟‬

Yes, we are completely aware from OHW transparency and we have trust on it.

Q5

A. Are you satisfied with the current benefits of the organization? What additional benefits you
are recommending? ‫ایا تاسو د خپلو امتیازونو او حقوقو څخه راضی یاست ؟ او کوم نور امتیازونه تاسو پیشنهادوی؟‬
‫آیا شما از حقوق و امتیازیات تان از موسسه راضی هستید؟ چی امتیازات و حقوق بیشتر را شما تقاضا میکنید؟‬ 

Yes of course, we are satisfied from current benefits of OHW.

Q6

Do you experienced any discrimination based on ethnicity, religion, culture and race? if yes then
please give the narration! when, how, Where and by whom?  ‫ فرهنگی او‬، ‫ ژبنی‬،‫آیا تاسو د کوم مذهبی‬
‫ ورکړی ! چیری؟ د چا لخوا نه ؟ څه وخت او ولی؟ آیا شما‬ ‫ لطفا تشریح‬،‫نژادی تبعیضونو سره مخ شوی یاست؟ که هو نو‬
‫ و توسط‬، ‫ چگونه‬، ‫ پس لطفا شرح دهید در کجا‬،‫ کلتوری و نژادی را مشاهده کرده اید ؟ اگر بلی‬، ‫ مذهبی‬،‫تبعیض لسانی‬
‫کی ؟‬

No, never in OHW

Q7

What is your opinion on the relationship and support between OHW country office and
provincial offices? How it can be improved? ‫ستاسو په آند د مرکزی او والیتی دفترونو تر منځ ارتباطات څنگه‬
‫ارزوی ؟ او څنگه کوالی شو چی بهتر یی کړو؟ به نظر شما ارتباطات بین دفتر مرکزی و دفاتر والیتی را چگونه ارزیابی‬
‫میکنید؟ و چگونه این را بهبود ببخشیم؟‬ 

we have close coordination with main office, especially I am pleased with all my colleagues in
the central office.

Q8

What challenges does OHW face?   ‫بشری خیریه موسسه د کومو مشکالتو سره مخ ده؟موسسه* خیریه بشری به‬
‫ کدام نوع چالش ها روبرو است‬A. What aspects of OHW according to you requires improvement? ‫ستاسو‬
‫په آند بشری خیریه موسسه دکومو اړخونو و ښه والی ته ارتیا لری از کدام نقطه نظر شما دفتر خیریه بشری به بهبودی‬
‫نیاز دارد؟‬

A big challenge is security problem, and OHW not providing security facilitation to employees
such as built proof doors, Save rooms ……

Q9

A. Since 2017 what major positive and negative changes you have seen in Organization
leadership? ‫ کال را پدیخوا تاسو کوم ډول مثبت او منفی تغیرات د موسسی به رهبری کی لیدلی دی؟از سال‬۲۰۱۷ ‫د‬
18
Analyzed by: M&E Department of OHW
‫‪OHW – Organization of Human Welfare‬‬
‫‪M&E Department, Kabul Afghanistan‬‬
‫‪Date: 23, 07, 2018‬‬

‫‪ ۲۰۱۷ B. Why you have selected‬به این طرف شما شاهد کدام نوع تغیرات مثبت و منفی هستید در رهبری موسسه؟‬
‫چرا شما موسسه خیریه بشری را بخاطر کار انتخاب کرده اید؟تاسو ولی ?‪OHW as an organization to work with‬‬
‫‪c. Please suggestion how you reduce OHW staff‬بشری خیریه موسسه د خپل کار لپاره انتخاب کړی ده؟‬
‫ځنګه کوالی شو چی د کارمندانو د وتلو مخنیوی وکړو لطفا خپل نظر راسره شریک کړی؟چه ګونه میتوانیم ?‪turnover‬‬
‫که خروج کارمندان را از موسسه کاهش بدهیم لطفا نظر تان را شریک سازید؟‬

‫‪Based on perfect management, financial transparency, leadership and ethical environment‬‬

‫‪Q10‬‬

‫به نظریات‪ /‬پیشنهادات* و سفارشات* شما نیاز است؟ ?‪Any additional feedback/recommendation/suggestion‬‬
‫ستاسو نظریات‪ ،‬سفارشاتونو ته ارتیا ده؟‬

‫‪Please provide us the security facilitation. Provide us the budget on time for activities Do not‬‬
‫‪leave of the ole employees‬‬

‫‪Export  ‬‬

‫آیا تاسو پوهیږی چی دلته د کارکونکو د ?‪Q.1: Do you believe, there is staff development opportunity‬‬
‫ظرفیت لوړولو لپاره فرصتونه موجود دی آیا شما باور دارید که اینجا بخاطر ارتقای ظرفیت کارمندان فرصت ها موجود‬
‫ایا دا فرصتونه هر ځای وجود لری په مرکز او ?)‪ A. Is it everywhere (Head Office and Field Offices‬است‬
‫آیا دا فرصتونه ?‪  B. Is it fear and equal‬ساحوی دفاترو کی‪  ‬ایا این فرصت ها همه جاست* یعنی مرکز و والیات‬
‫آیا تاسو‪ ‬د دی پروسه سره ?‪/ C. Are you happy with the procedure‬عادالنه او مساویانه دیآیا این مساویانه است‬
‫موافق یاستآیا شما با پروسه ها موافقید‬

‫‪Answers:‬‬

‫‪19‬‬
‫‪Analyzed by: M&E Department of OHW‬‬
OHW – Organization of Human Welfare
M&E Department, Kabul Afghanistan
Date: 23, 07, 2018

‫ و ما مافق هستیم‬،‫بله تمام فرصت ها مساویانه است‬.


7/28/2018 6:10 AMView respondent's answers
‫ مایان کارمندان ساحه اکثراوقات درساحه میباشیم بخاطرارتقای ظرفیت ازتمام ورکشاپ وتریننگ ها بی بهره هستیم‬:‫نخیر‬
7/28/2018 5:18 AMView respondent's answers
1)yes here is staff development opportunity but it is very limit I mean staff
need for more capacity building opportunities 2) I thinks it is for booth but in
Kabul is more then the provinces 3) it is equal but need for more 4) yes but
need for improvement
7/28/2018 4:53 AMView respondent's answers
A, B, and C
7/28/2018 2:16 AMView respondent's answers
yes, there is opportunities but not equal and I am not agree
7/26/2018 12:20 PMView respondent's answers
yes there is opportunity in office have like we performing training. yes
obtained this opportunity is inside of office and outside office sometime it is
not equal yes we are happy for this procedure
7/26/2018 4:53 AMView respondent's answers
۱-‫بلی‬-۳ ‫بلی مرکز و والیات‬-۲ ‫اینجا فرصت برای ظرفیت سازی وجود دارد‬
7/26/2018 4:45 AMView respondent's answers
the staff need capacity building process and fortunately our OHW country
office has been always supportive in this regard they provide awareness and
orientations when needed. A, yes in OHW field office we have good
coordination meetings between our staff, we are oriented in program related
activities and work procedure. B, Yes it is fare and the equality is being
considered sufficiently in official matters. C, yes I am happy with the
procedure.
7/26/2018 4:43 AMView respondent's answers
‫بلی‬
7/26/2018 4:16 AMView respondent's answers
‫بلی هو دوی د ټول پر سونل له پاره د ظر فیت لوړولو فر صتونه ورکوی‬
7/26/2018 3:44 AMView respondent's answers
‫بلی هو‬
7/26/2018 3:09 AMView respondent's answers
In OHW Afghanistan we obtain good expert staff to support the teams for
incapacitating them and to boost their experience through different kinds of
training and orientation workshops in both country office and field offices, but
unfortunately to some extend the matter of equality is weak in field office, and
yes I am agreed with the mentioned survey procedure.
7/26/2018 12:57 AMView respondent's answers
‫نه‬
7/26/2018 12:53 AMView respondent's answers
Yes, but only in the country office while the procedure needs improvement.
7/25/2018 11:57 PMView respondent's answers
yes staff development opportunities are in OHW and it is in country and field
level

20
Analyzed by: M&E Department of OHW
OHW – Organization of Human Welfare
M&E Department, Kabul Afghanistan
Date: 23, 07, 2018

7/25/2018 11:47 PMView respondent's answers


‫ لوړو لو لپاره خاص پروګرامونه نشته زکه زما دوه نیم کاله شو چه د اډمین لوجستک په پوزیشن کار کوم تر اوسه‬6‫د ظزفیت‬
‫ معرفی کړی یم بس څه موچه خپله زده دی په‬6‫ماته نه خپلی اداری کوم ترینینګ راکړی او نه کوم بل دفتر ته دکوم ترینینګ لپاره‬
‫همغه کار کوم نه کوم نوی سیستم شته او نه کوم نوی نوښت بس دمرکزی دفتر په فرمایش خپل کارونو ته مو ادامه ورکړی څه‬
‫ لوړولو لپاره هیڅ کار نه دی شوی زمونږ وړاندیزونه پیشنهادات حتا مونږ ته هیڅ‬6‫چه د مرکزی دفتر خوښه همغه کیږی د ظرفیت‬
‫اهمیت نه راکول کیږی بس کار کوو او معاش اخلو د پوشتینی څوک نشته‬
7/25/2018 11:32 PMView respondent's answers
A. Yes B. Yes C. Yes
7/25/2018 11:28 PMView respondent's answers
Yes the opportunities exists but need more reforms as to attract more
competitive employees to OHW
7/25/2018 11:00 PMView respondent's answers
• ‫بلی دلته دکارکونکودظرفیتونودلوړولولپاره فرصتونه شته • هوبلی دافرصتونه په مرکزاوساحوی دفاتروټولوکی لری • بلی‬
‫ کوو‬6‫ پروسی سره موافق یواومالتړیی‬6‫دافرصتونه عادالنه دی • مونږددی‬
7/25/2018 10:48 PMView respondent's answers
‫ فرصتونه اوجود نلری‬6‫لکه څرنګه چی الزمه ده په هغه کچه د ظرفیت لوړونی‬.
7/25/2018 10:38 PMView respondent's answers
Yes, I agree with this procedure
7/25/2018 10:37 PMView respondent's answers
‫ نه‬، No ,
7/25/2018 10:29 PMView respondent's answers
‫نه ندی موجود‬
7/25/2018 10:09 PMView respondent's answers
‫سته خو اما په کمه اندازه‬
7/24/2018 10:16 PMView respondent's answers
‫هو‬
7/24/2018 10:06 PMView respondent's answers
Yes it is different from Main offices to provincial offices
7/24/2018 9:34 PMView respondent's answers
Sure, I'm agree with OHW useful performances
7/24/2018 9:22 PMView respondent's answers
‫بلی‬
7/24/2018 9:20 PMView respondent's answers
In OHW the staff development opportunity is equally distributed among the
employees as the management is giving chances to the employees to attend
the trainings and to arrange trainings.
7/24/2018 9:45 AMView respondent's answers
Yes of course I have seen many staff development opportunity, like capacity
building for the social organizers, even guards when the budget is available, it
is also equal everywhere based on the funding sources. but the only thing
which I have not seen is core fund, if the organization keep at least five to
10% of the budget for core fund that will treat the biggest problem of the
organization in term of staff capacity building and 

21
Analyzed by: M&E Department of OHW
OHW – Organization of Human Welfare
M&E Department, Kabul Afghanistan
Date: 23, 07, 2018

Q.2: Are you satisfied with your Job overall? If Yes why? If No please provide your inputs? ‫آیا تاسو‬
‫ آیا شما از وظیفه خویش راضی هستید؟ اگر‬/ ‫د خپلی وظیفه څخه راضی او خوشحاله یاست؟ که هو نو ولی؟ که نه نو ولی؟‬
‫بلی چرا؟ و اگر نه چرا؟‬

Answers:

‫ مرکزی بخش مالی با من بوده‬6‫ بخاطریکه که همیشه همکاری دفتر‬،‫بله من از وظیفه خود راضی هستم‬.
7/28/2018 6:10 AMView respondent's answers
‫ اطفال درفاریاب برای من کارمساعد ساخت ازطریق این کارخود نفقه روزگارخودرا بدست می آورم‬6‫ پروژه محافظت‬6‫ باتطبیق‬: ‫بلی‬
7/28/2018 5:18 AMView respondent's answers
1) yes I am happy with my Job because I am working based on my JD and also
I have my authorization based on OHW policies but still the OHW policies
implementation need for improvement
7/28/2018 4:53 AMView respondent's answers
‫هو! ولی چی کار می د خوښی کار دی همکارانو سره دوستانه روابظ سته او حقوق مو پر وخت راته رسیږی‬.
7/28/2018 2:16 AMView respondent's answers
to some extend I am happy due to unfair policy
7/26/2018 12:20 PMView respondent's answers
yes i am very glad and satisfied
7/26/2018 4:53 AMView respondent's answers
۱-‫بلی فعالیت منظم کار درست ساحه امن‬
7/26/2018 4:45 AMView respondent's answers
2, I am satisfied with my job because the CS program which I work for is quite
transparent and without any challenge neither we have any gap it has a
specific procedure and a very smooth system which I easily can overcome to
manage.
7/26/2018 4:43 AMView respondent's answers
‫بلی‬
7/26/2018 4:16 AMView respondent's answers
‫ وظیفی څخه راضی یم که څه هم زه کافی تجربه لرم خو په دغه وظیفه کی غواړم چی خپل ظرفیت لوړاو پیشرفت‬6‫زه د خپلی‬
‫وکړم‬
7/26/2018 3:44 AMView respondent's answers
‫ خلګوته خدمت ورکوم‬6‫خپل دټولنی‬، ‫بلی هوراضی یم ولی چی تجربه می دیریږی‬
7/26/2018 3:09 AMView respondent's answers
Yes I am satisfied in my current position as I am able to support my family as
well as working for the poor communities and for the growth of the
organization.
7/26/2018 12:57 AMView respondent's answers
‫نه راضی نه یم زکه زه دفینانس افیسر ۤبه بوزیشن کار کوم دکمونیتی مبالیزر معاش زما سخه زیات دی نو زه سنگه راضی اوسم‬
7/26/2018 12:53 AMView respondent's answers
Its OK, but every project needs resources that should be provided by the
organisation. For instance, we have only one vehicle for project activities
implementation and also limited staff.
7/25/2018 11:57 PMView respondent's answers

22
Analyzed by: M&E Department of OHW
OHW – Organization of Human Welfare
M&E Department, Kabul Afghanistan
Date: 23, 07, 2018

yes I am satisfied wit my job overall , because every one need to work in their
life , working in OHW as a project coordinator is satisfactory and there is a lot
opportunities to improve my self
7/25/2018 11:47 PMView respondent's answers
‫ څخه هیڅ راضی نه یم هغه ځکه زه د افیسر په پوزیشن کار کوم اوه یا اته پروژی په یواځی ځان پرمخ‬6‫نه زه د خپلی وظیفی‬
‫بوزم زما او سوشل ورکر تر منځ هیڅ توپیر نشته زما مسولیت ته وګوره او د یو سوشل ورکر مسولیت ته وګوره د سوشل ورکر‬
‫ څخه راضی اوسم‬6‫معاش زما څخه پورته دی ایا دا انصاف دی نو زه به څنګه د خپلی وظیفی‬
7/25/2018 11:32 PMView respondent's answers
Yes because I like to work on challenged positions that is why i have the busy
post of Monitoring and documentation.
7/25/2018 11:28 PMView respondent's answers
Somehow yes i'm satisfied but would more if more development opportunities
and facilities exist
7/25/2018 11:00 PMView respondent's answers
‫بلی مونږدخپلی وظیفی څخه خوشحال اوراضی یو‬
7/25/2018 10:48 PMView respondent's answers
‫ ځکه چی پدغه بست می مخکی هم کار کاوه‬،‫هو‬
7/25/2018 10:38 PMView respondent's answers
Yes, I completely satisfied with my job, all employees are rather ethical with
happy environment and specially the Provincial coordinator is very ethical
person
7/25/2018 10:37 PMView respondent's answers
‫ حو دکار کولو سهولتونه نشته دی دمالی مشکالتو سره الس او ګریوان یوو‬، ‫تر یو حده راضی یم‬
7/25/2018 10:29 PMView respondent's answers
‫ همدارنګه د معاش‬.‫خوشحاله نه یم ځکه چی امکانات کم او کار زیات دی بله خبره داده چی په رقابتی ډول تنخوا نه ورکول کيږی‬
‫ په خپله وظيفه کی ډاډه نه یم‬.‫ عالوه ددی څخه معاش په خپل وخت نه ورکول کيږی‬.‫( لپاره کوم معیار اوجود نلری‬No job
security)
7/25/2018 10:09 PMView respondent's answers
‫ فیصده نه یم راضی هغه پدی خاطر چی ورک لوډ زیات دی اما بشری منابع (کاریګر) کم دی‬۴۰ ‫هو شکر د هللا دی الحمد هللا خو‬
‫په نتیجه کی د کا ر کوالیټ خرابیږی‬
7/24/2018 10:16 PMView respondent's answers
‫بلی هو څکه چی بشری خیریه مؤسسه ډیرباتجربه کارمندان لری اوماډیرڅه ځینی زده کړی دی او د دتعلیم ضمینه یی راته‬
‫مساعده کړی ده اوهروخت یی دکارترڅنګ تعلیم ته تشویق کړی یم زه ډیر ځینی منندیه یم‬
7/24/2018 10:06 PMView respondent's answers
‫ خود را بلند ببرم‬6‫ چون این یگانه موسسه است که برایم فرصت داده تا خود کفا شوم و ظرفیت‬،‫بلی راضی هستم‬.
7/24/2018 9:34 PMView respondent's answers
Yes , I'm happy and satisfaction from my job.
7/24/2018 9:22 PMView respondent's answers
‫ نیستم‬.‫نخیر راضی‬.
7/24/2018 9:20 PMView respondent's answers
I am satisfied with my job because I have been given all the authority up to
the limits to my position to control and lead and direct my team without any
disturbance
7/24/2018 9:45 AMView respondent's answers

23
Analyzed by: M&E Department of OHW
OHW – Organization of Human Welfare
M&E Department, Kabul Afghanistan
Date: 23, 07, 2018

Yes I am very much happy with my job, but I don't have a clear TOR, most of
the time I am involved in many other things which is not related to my job, If I
could have my clear TOR that would help me to do my work based on that

Q.3: Do  your line managers, support and  encourage you for best performance? ‫آیا تاسو د ښه‬
‫کارکولو په خاطر د خپل رئیس له خوا تقدیر کیږی که نه؟ آیا شما بخاطر کارکرد خوب از طرف ریس خود تقدیر میشوید؟‬

Answers:

‫ میکند وهمیشه از کار کرد های ما تقدیر میکند‬6‫بله آه ریس ما همیشه با من هماکاری‬.
7/28/2018 6:10 AMView respondent's answers
‫نخیر‬
7/28/2018 5:18 AMView respondent's answers
yes here is respect to each other and also my line manager appreciate from
my work and my team work
7/28/2018 4:53 AMView respondent's answers
‫بلی هو! د خپل رېیس دخوا تشویق کیږی او د مشکالتو په وخت کی الزمی الرښوونی راته کوی‬.
7/28/2018 2:16 AMView respondent's answers
yes
7/26/2018 12:20 PMView respondent's answers
yes
7/26/2018 4:53 AMView respondent's answers
٪۱۰۰ ‫بلی‬
7/26/2018 4:45 AMView respondent's answers
3, yes my line manager has always been supporting me and other colleagues
in overall activities related to our LRP 09 and I appreciate him alot.
7/26/2018 4:43 AMView respondent's answers
‫بلی‬
7/26/2018 4:16 AMView respondent's answers
‫بلی هو چی کله مو خپل کار پر خپل وخت کړی وی‬
7/26/2018 3:44 AMView respondent's answers
‫بلی هو‬
7/26/2018 3:09 AMView respondent's answers
I would mention that I have not been supported in any related activities by my
line manager but it is mention able that from the country office I have
constant support and in account of encouragement I have several time been
awarded with appreciation letters.
7/26/2018 12:57 AMView respondent's answers
‫نه‬
7/26/2018 12:53 AMView respondent's answers
All OHW staff members should be treated equally as one OHW team and
should encouraged for their best performances. This point needs
improvement.
7/25/2018 11:57 PMView respondent's answers
still from my line manager side no, but from country director side yes.

24
Analyzed by: M&E Department of OHW
OHW – Organization of Human Welfare
M&E Department, Kabul Afghanistan
Date: 23, 07, 2018

7/25/2018 11:47 PMView respondent's answers


6‫ خو ال لری خبره ده شپه او ورځ مو ددی دفتر لپاره‬6‫نه په دی دوه نیم کاله کی تر اوسه ما ته چا شاباس هم ندی ویلی نو تقدیر‬
‫ نامه‬6‫ شته او نه کوم تقدیر‬6‫کار کړی نه تر اوسه کوم سرتیفیکیت‬
7/25/2018 11:32 PMView respondent's answers
Yes
7/25/2018 11:28 PMView respondent's answers
Yes
7/25/2018 11:00 PMView respondent's answers
‫ خوپه لیکلی شکل موتراوسه نه کومه تقدیرنامه ترالسه کړی اونه هم کوم لیکل‬6،‫ ریس څخه په شفاهی ډول تقدیرکیږو‬6‫مونږدخپل‬
‫شوی ایمیل‬
7/25/2018 10:48 PMView respondent's answers
‫هو په کاغذی تقدیرنامه یی نازولی يو‬
7/25/2018 10:38 PMView respondent's answers
Yes, we are appreciated by our line manager
7/25/2018 10:37 PMView respondent's answers
‫ شوی یو خو د اداری لخوا کومه خاصه ګړنالره نشته دی‬6‫ ډول سره تقدیر‬6‫په شفایی‬
7/25/2018 10:29 PMView respondent's answers
‫ د ارګان لخوا نشته‬6‫ مګر کاغذی او مکافاتی لپاره کومه اساسی پالیسی‬6‫په شفاهی ډول تقدیريږو‬
7/25/2018 10:09 PMView respondent's answers
‫بلی هو اکثره وخت‬
7/24/2018 10:16 PMView respondent's answers
‫ خوغوښتنه موداده چی هروخت تقدیرسو‬6‫ډیرکم وخت تقدیرکیږو‬
7/24/2018 10:06 PMView respondent's answers
‫ و کتبی‬6‫بلی همیشه تقدیر شده ایم لفظی‬
7/24/2018 9:34 PMView respondent's answers
Yes , I have received a certificate/ award the end of 2017 from my respectful
CD.
7/24/2018 9:22 PMView respondent's answers
‫نخیر‬
7/24/2018 9:20 PMView respondent's answers
Always
7/24/2018 9:45 AMView respondent's answers
Yes my line manager is always supporting me and guide me for better
organization goal, and also working with me to make my personal capacity
with best manner

Q.4: Are you aware of OHW transparency and Accountability policy and approach? ‫آیا تاسو د‬
‫موسسی د حساب ورکولو او شفافیت کړنالری نه خبر یاست؟ آیا شما از روش های حسابدهی و شفافیت موسسه خبر دارید؟‬

Answers:

25
Analyzed by: M&E Department of OHW
OHW – Organization of Human Welfare
M&E Department, Kabul Afghanistan
Date: 23, 07, 2018

‫تا به حال روش حساب دهی شفافیت دارد و انشاهللا که میداشته باشد‬.
7/28/2018 6:10 AMView respondent's answers
‫ خوبی برخوردارهستند‬6‫ باتمام کارحسابدهی وشفافیت‬6‫بلی دفترساحوی‬
7/28/2018 5:18 AMView respondent's answers
yes completely I am in the picture of the organization accountability.
7/28/2018 4:53 AMView respondent's answers
‫بلی هو تر یوی اندازی پوری چی په موږ پوری مربوطیږی‬.
7/28/2018 2:16 AMView respondent's answers
yes
7/26/2018 12:20 PMView respondent's answers
no
7/26/2018 4:53 AMView respondent's answers
‫بلی‬
7/26/2018 4:45 AMView respondent's answers
4, yes OHW fortunately has no gap in being transparent and further more the
existence of M&Es the process and procedure is being more transparent and
accountable in all aspects.
7/26/2018 4:43 AMView respondent's answers
‫بلی‬
7/26/2018 4:16 AMView respondent's answers
‫بلی هو ډیره شفافه اداره ده‬
7/26/2018 3:44 AMView respondent's answers
‫بلی هو‬
7/26/2018 3:09 AMView respondent's answers
yes I have awareness about the transparent and accountable process in all
the activities related to the program and the sound procedure.
7/26/2018 12:57 AMView respondent's answers
‫هو‬
7/26/2018 12:53 AMView respondent's answers
Yes, but I want to know more about.
7/25/2018 11:57 PMView respondent's answers
yes
7/25/2018 11:47 PMView respondent's answers
‫بلی هو‬
7/25/2018 11:32 PMView respondent's answers
No
7/25/2018 11:28 PMView respondent's answers
Yes
7/25/2018 11:00 PMView respondent's answers
‫ خپل مالی بخش لری‬6‫ یوه کړنالره اویوه تګالره لری چی ددغی تګالری لپاره‬6‫بالکل نوموړی موسسه دحساب ورکولو اوشفافیت‬
‫اودغه پروسه په ښه شکل په مخ روانه ده‬
7/25/2018 10:48 PMView respondent's answers
‫ شتون لری‬6‫ او مختلفی پاليسیانو‬6‫ خریداری‬،‫ مالی‬،‫ دلته لوجستیک‬،‫هو‬
7/25/2018 10:38 PMView respondent's answers
Yes we are completely aware from OHW transparency and we have trust on it.

26
Analyzed by: M&E Department of OHW
OHW – Organization of Human Welfare
M&E Department, Kabul Afghanistan
Date: 23, 07, 2018

7/25/2018 10:37 PMView respondent's answers


‫دپروګرام دحساب ورکولو او شفافیت نه خبر یم‬
7/25/2018 10:29 PMView respondent's answers
‫د حساب ورکولو کړنالره يوازی د پروګرام په برخه کی شفافه ده‬
7/25/2018 10:09 PMView respondent's answers
‫ شته‬6‫بلی هو په هر بخش کی حساب او شفافیت‬
7/24/2018 10:16 PMView respondent's answers
‫نه‬
7/24/2018 10:06 PMView respondent's answers
‫بلی خبر دارم و خودم نیز شامل در هر پروسه بودم‬
7/24/2018 9:34 PMView respondent's answers
Yes, as I'm working in our north regional office , so after each 6 months OHW
launch a great session in district level invitaing community elders district
governor ,CDCs , DDA, DRR committees , education department
representatives review during 6 month performances explain the performance
with expenses budget for the purpose of transparency and accountability.
7/24/2018 9:22 PMView respondent's answers
‫بلی‬
7/24/2018 9:20 PMView respondent's answers
Up to my position yes
7/24/2018 9:45 AMView respondent's answers
Yes I am aware but I would suggest if that could be consider in account and
the field staff should consider that in a better way in the implementation
sector.

Q.5:  Are you satisfied with the current benefits of the organization? What additional benefits
you are recommending? ‫ایا تاسو د خپلو امتیازونو او حقوقو څخه راضی یاست ؟ او کوم نور امتیازونه تاسو‬
‫پیشنهادوی؟ آیا شما از حقوق و امتیازیات تان از موسسه راضی هستید؟ چی امتیازات و حقوق بیشتر را شما تقاضا میکنید؟‬

Answers:

‫ و باید در معاش توجع شود‬،‫ که تا فعال بر ما داده شده راضی هستیم‬6‫حقوق و امتیازیات‬.
7/28/2018 6:10 AMView respondent's answers
‫ازتمام حقوق خویش راضی هستم اما برای کارمندان اجتماعی معاش دارند تقاضای من برای مسول موسسه خیریه بشری توجه به‬
‫معاش نمایند‬
7/28/2018 5:18 AMView respondent's answers
yes but based on the work load and experience with organization I thinks I
should have more benefits.
7/28/2018 4:53 AMView respondent's answers
‫ لکه د ترانسپورت‬.‫ کی فکر وسی ډیر به ښه وی ترڅو ستاف عالقمندی حفظ سی‬6‫بلی! خو که یو څه نور هم د ستاف په باره‬
‫ د صحی خدماتو لګښته او بعضی نور امتیازات‬،‫لګښت‬.
7/28/2018 2:16 AMView respondent's answers
I am not satisfied and the benefits should divide equally
7/26/2018 12:20 PMView respondent's answers
yes

27
Analyzed by: M&E Department of OHW
OHW – Organization of Human Welfare
M&E Department, Kabul Afghanistan
Date: 23, 07, 2018

7/26/2018 4:53 AMView respondent's answers


‫بلی‬
7/26/2018 4:45 AMView respondent's answers
5, Yes I am satisfied with the benefits and entitlements granted to me and the
staff we thank OHW for this.
7/26/2018 4:43 AMView respondent's answers
‫بلی‬
7/26/2018 4:16 AMView respondent's answers
)‫ لوازم‬6‫ تراسپورټ سفر خرڅ دفتری مواد(دفتری‬۱ ‫هو راضی یو خو یو څو نور هم پشنهادوم‬
7/26/2018 3:44 AMView respondent's answers
‫بلی راضی یم که چیری دکورته دتګ لپاره ترانسپورټ راکول سوی دیربه ښه وی‬
7/26/2018 3:09 AMView respondent's answers
Yes, I am fully satisfied with the benefits and facilities provided for me in
office.
7/26/2018 12:57 AMView respondent's answers
‫نه‬
7/26/2018 12:53 AMView respondent's answers
The staff should be provided with equal opportunities such as; 1. Same salary
scale for the same positions at all projects. 2. Staff capacity building trainings
and exposure visits. 3. Staff appreciations and salary increments.
7/25/2018 11:57 PMView respondent's answers
‫هستند سازمان ها و ارگان های دیگر که درسطح سازمان مار قرار دارند اما میزان معاش‬، ‫ اما میشه گذاره کرد‬، ‫در کل نخیر‬
‫شان بلند تر هست‬
7/25/2018 11:47 PMView respondent's answers
‫نه‬
7/25/2018 11:32 PMView respondent's answers
No, low salary scale is a problem for the employee specially for M&D position
they are running to positions at a time ME+Documentation but the salary scale
is only 25000 AF(Gross)
7/25/2018 11:28 PMView respondent's answers
I will suggest increase in salaries to bring more commitment
7/25/2018 11:00 PMView respondent's answers
‫ وړده چی نوموړی موسسه‬6‫ دیادونی‬6‫ خودایوخبره‬، ‫بلی مونږدخپل امتیازونواوحقوقوڅخه راضی یو معاش موپه وخت راکول کیږی‬
‫ کوم اساسی نورم نشته دځینوکارمندانومعاشونه یی‬6‫ خودکارمندانودمعاشونولپاره‬6‫په ډیرونورووالیاتونوکی په لوړه سطحه کارکوی‬
‫ زمونږهیله داده چی دټولوکارمندانومعاشونه په یواساسی نورم برابرشی هغه که ټیم لیډران وی اوکه‬، ‫لوړاودځینوډیرکم دی‬
‫ ( نوردټیټی سطحی کارمندان ترڅوهریوکس له خپلوحقوقوڅخه په سالم ډول ګټه پورته کړی‬there is no skill for
salary)
7/25/2018 10:48 PMView respondent's answers
‫تر يوی اندازی راضی یو خو بیا هم د معاش کوم معیار اوجود نلری‬
7/25/2018 10:38 PMView respondent's answers
Yes of course, we are satisfied from current benefits of OHW.
7/25/2018 10:37 PMView respondent's answers
‫ لوجیستیک‬، ‫ ساحوی موټر یی غیر معیاری دی‬، ‫ کریدت کارتونه د کارمندانو نشته دی‬، ‫ معاش په خپل وخت نه راڅی‬، ‫نه‬
‫ ترانسپورت نشته دی‬، ‫مشکالت دی‬
7/25/2018 10:29 PMView respondent's answers

28
Analyzed by: M&E Department of OHW
OHW – Organization of Human Welfare
M&E Department, Kabul Afghanistan
Date: 23, 07, 2018

‫ د‬،‫ د سفر په وخت کی باید سفریه ورکول شی‬،‫ د دندی محفظوتيا‬،‫ پروګرامونه‬6‫ د ظرفيت لوړونی‬،‫تر يوی اندازی راضی یم‬
‫ امکانات اوجود ولری‬6‫ باید کافی‬6‫ لپاره‬6‫فعاليتونو‬،
7/25/2018 10:09 PMView respondent's answers
‫ فیصده‬۱۰۰ ‫بلی هو‬
7/24/2018 10:16 PMView respondent's answers
‫بلی هو‬
7/24/2018 10:06 PMView respondent's answers
‫ و تجریه تقسیم گردد بهتر‬6‫بلی من از حقوق و امتیازات این موسسه راضی هستم اگر امکان دارد باید این امتیازات مطابق ظرفیت‬
‫خواهد شد‬
7/24/2018 9:34 PMView respondent's answers
just I expected based on budget availability nothing more.
7/24/2018 9:22 PMView respondent's answers
‫ دارم‬6‫ بیشتری تقاضا‬6‫ حقوقی‬.‫نخیر‬
7/24/2018 9:20 PMView respondent's answers
With current benefits yes I am satisfied. In addition I suggest to have Saturday
off.
7/24/2018 9:45 AMView respondent's answers
No, this is not a competitive salary, because we have only salary, but also
need some other benefits like Eid Bonus, New Year bonus and 10% of our
Gross salary at the end of each year.

Q.6: Export 

Do you experienced any discrimination  based on ethnicity, religion, culture and race? if yes then
please give the narration! when, how, Where and by whom?  ‫ فرهنگی او‬، ‫ ژبنی‬،‫آیا تاسو د کوم مذهبی‬
‫ ورکړی ! چیری؟ د چا لخوا نه ؟ څه وخت او ولی؟ آیا شما‬ ‫ لطفا تشریح‬،‫نژادی تبعیضونو سره مخ شوی یاست؟ که هو نو‬
‫ و توسط‬، ‫ چگونه‬، ‫ پس لطفا شرح دهید در کجا‬،‫ کلتوری و نژادی را مشاهده کرده اید ؟ اگر بلی‬، ‫ مذهبی‬،‫تبعیض لسانی‬
‫کی ؟‬

Answers:

‫ متوجه‬6‫ مذهبی و غیره وجود ندارد چون همه کارمندان این دفتر‬،‫یکی از خوبی های این دفتر این است که هیچ نوع تبعیض زبانی‬
‫ بنابر این هیچ نوع مسایل‬،‫کار و مسولیت های خود هستن و دوم اشخاص روشن فکر هستند به این مسایل ها ارزش نمیدهند‬
‫ کلتوری و زبانی وجود ندارد‬،‫های مذهبی‬.
7/28/2018 6:10 AMView respondent's answers
‫نخیر‬
7/28/2018 5:18 AMView respondent's answers
no
7/28/2018 4:53 AMView respondent's answers
‫ قوم او هری ژبی همکارن لرو‬، ‫ ځکه دلته زموږ سره دافغانستان دهری منطقیو‬.‫نه! هیڅکله هم نه‬.
7/28/2018 2:16 AMView respondent's answers

29
Analyzed by: M&E Department of OHW
OHW – Organization of Human Welfare
M&E Department, Kabul Afghanistan
Date: 23, 07, 2018

not in this regards OHW is champion but some time Kandahar staff is
considering best
7/26/2018 12:20 PMView respondent's answers
no
7/26/2018 4:53 AMView respondent's answers
‫نخیر‬
7/26/2018 4:45 AMView respondent's answers
6, the most important that in OHW I experienced there has been not any sign
of discrimination between the staff and staff are from different ethnic groups
working here without any problem, and I am proud of being a part of this
organization.
7/26/2018 4:43 AMView respondent's answers
‫نخیر‬
7/26/2018 4:16 AMView respondent's answers
‫یا هیڅکله نه یو مخامخ سوی‬
7/26/2018 3:44 AMView respondent's answers
‫ یو رقم چلند کیږی‬6‫ تبعیضونه سره مخ نه یو دلته دټولوسره‬6‫اونژادی‬،‫فرهنګی‬، ‫نه موږپه دفترکښی مذهبی‬.
7/26/2018 3:09 AMView respondent's answers
fortunately we do not have any type of discrimination and this is our pleasure
to be a part of an organization where different euthenics work form different
nationalities without any obstacle and I am proud of this policy of OHW.
7/26/2018 12:57 AMView respondent's answers
‫نه‬
7/26/2018 12:53 AMView respondent's answers
No, I have not experienced any discrimination.
7/25/2018 11:57 PMView respondent's answers
no never
7/25/2018 11:47 PMView respondent's answers
‫نه‬
7/25/2018 11:32 PMView respondent's answers
No
7/25/2018 11:28 PMView respondent's answers
No
7/25/2018 11:00 PMView respondent's answers
.‫ اونژادی تبعیض سره نه یومخ شوی‬6،‫ فرهنګی‬،‫نه تراوسه مونږدهیڅ کوم ژبنی‬.
7/25/2018 10:48 PMView respondent's answers
‫نه‬
7/25/2018 10:38 PMView respondent's answers
No, never in OHW
7/25/2018 10:37 PMView respondent's answers
‫نه‬
7/25/2018 10:29 PMView respondent's answers
‫نه‬
7/25/2018 10:09 PMView respondent's answers
‫نه الحمد هللا تر اوسه نه‬
7/24/2018 10:16 PMView respondent's answers

30
Analyzed by: M&E Department of OHW
OHW – Organization of Human Welfare
M&E Department, Kabul Afghanistan
Date: 23, 07, 2018

‫نه‬
7/24/2018 10:06 PMView respondent's answers
‫نخیر هیچگاه مشاهده نکرده ام‬
7/24/2018 9:34 PMView respondent's answers
fortunately no.
7/24/2018 9:22 PMView respondent's answers
‫بلی وقت داره زیادتر کارمند از پشتون ها است‬
7/24/2018 9:20 PMView respondent's answers
Not at all
7/24/2018 9:45 AMView respondent's answers
No not at all

Q.7: What is your opinion on the relationship and support between OHW country office and
provincial offices? How it can be improved? ‫ستاسو په آند د مرکزی او والیتی دفترونو تر منځ ارتباطات څنگه‬
‫ارزوی ؟ او څنگه کوالی شو چی بهتر یی کړو؟ به نظر شما ارتباطات بین دفتر مرکزی و دفاتر والیتی را چگونه ارزیابی‬
‫میکنید؟ و چگونه این را بهبود ببخشیم؟‬

Answers:

‫ و فعال هم دفتر‬،‫ بیشتر معلوم میشود‬6‫به نظر مه به هر اندازه که ارتباطات زیاد باشد به همان اندازه کار ها خوبتر و شفافیت‬
‫مرکزی همیشه ما را یاری و رهنمایی کرده و از این به بعد هم با ما هستن‬.
7/28/2018 6:10 AMView respondent's answers
‫ زیاد وخوب شود هریک ماه جلسه گرفته شود‬6‫ خلی خوب است اگراتباطات‬6‫ ودفترمرکزی‬6‫ارتباط بین دفترساحوی‬
7/28/2018 5:18 AMView respondent's answers
I thinks the relation between Kabul and provinces is good but the provincial
team should be more accountable to Kabul team
7/28/2018 4:53 AMView respondent's answers
‫دا ډیره مهمه نقطه ده په دی باره کی باید مرکزی دفتر خپل سفرونه و والیتی دفتروته منظم کړی څو د یوی خوا یو درست کاری‬
‫ سی‬6‫ماحول برابر سی او د بلی خوا کارونه په وخت او زمان نظارت او ارزیابی‬.
7/28/2018 2:16 AMView respondent's answers
relation is good
7/26/2018 12:20 PMView respondent's answers
bringing some changes and create a good management in office
7/26/2018 4:53 AMView respondent's answers
‫بهتر‬
7/26/2018 4:45 AMView respondent's answers
7, the relationship between country and field office is quite acceptable and
friendly in which we can work in a sound environment and comfortably.
7/26/2018 4:43 AMView respondent's answers
‫ خوب‬6‫ارتباطات‬
7/26/2018 4:16 AMView respondent's answers
‫ډیر ښه دی او هر الین منیجر باید د خپل مر بوطه پرسونل سره ډ یر سی‬
7/26/2018 3:44 AMView respondent's answers
‫ تر منځ ارتباطات دښه کولولپاره چی سفرونه دمرکزڅخه والیت ته اود والیت څخه‬6‫تقریبآښه دی د مرکزی او والیتی دفترونو‬
‫ ولری‬6‫اوهمدارنګه ایمیلی ارتباطات‬،‫مرکزته ولری تلیفونی تماسونه‬
31
Analyzed by: M&E Department of OHW
OHW – Organization of Human Welfare
M&E Department, Kabul Afghanistan
Date: 23, 07, 2018

7/26/2018 3:09 AMView respondent's answers


There is a good relationship between country and provincial office but we
should keenly consider the chain of command for decent communication line
to avoid any hamper and misunderstanding in our work procedure.
7/26/2018 12:57 AMView respondent's answers
‫ زکه کارمند ته اهمیت نه ورکوی‬6‫خه ارتباط نلری‬
7/26/2018 12:53 AMView respondent's answers
The relationship between country office and provincial office should be
improved as; 1. Regular meetings on monthly basis. 2. Quarter and annual
result review workshops of projects. 3. Relationship policy and procedure
should be developed and should be revised, edited and updated.
7/25/2018 11:57 PMView respondent's answers
a little weak , Different management practices are available
7/25/2018 11:47 PMView respondent's answers
‫کله چه مرکزی دفتر د والیتی دفتر کارمندانو ته اهمیت ورکړی له هغوی سره کینی او مشکالت یی واوری‬
7/25/2018 11:32 PMView respondent's answers
The relationship among OWH country office and provincial offices are not too
good, it seems like step brothers/sisters or step father.
7/25/2018 11:28 PMView respondent's answers
More close coordination, exchanging facilities, including in planning and
decision making
7/25/2018 11:00 PMView respondent's answers
‫ کوم کسان چی ښه‬،‫ددی کاردپرمختګ لپاره ساحوی کارمندان تشویقول‬، ‫دمرکزی اووالیتی دفترونوترمنځ روابط ډیرښه دی‬
‫ لپاره یوه ښه وسیله وی‬6‫ دابه دمرکزی غړواوساحوی کارمندانودارتباط‬6‫ لیکلی شکل تقدیرکړئ‬،‫کارکوی هغوئ باید په لفظی‬
7/25/2018 10:48 PMView respondent's answers
‫ او جود لری او باید هره دریمه میاشت د کابل په سطحه یو هماهنګی مجلس تر سره شی‬6‫د مرکز او والیاتو تر منځ ارتباطات‬
7/25/2018 10:38 PMView respondent's answers
we have close coordination with main office , especially I am pleased with all
my colleagues in the central office.
7/25/2018 10:37 PMView respondent's answers
‫ دمر کز او والیتونو تر منڅ‬، ‫ دپروژی ساحوی مسولینو سره ناستی ولری‬، ‫په هره میاشت کی باید دهماهنګی غونډی جوړی شی‬
‫ارطباط محدود دی باید زیات شی‬
7/25/2018 10:29 PMView respondent's answers
‫د بريښنا لیک له الری ښی اړیکی اوجود لری مګر د هماهنګی مجلسونه شتون نلری چی اقال میاشت یا دوه میاشتو کی تر سره‬
‫ باید ساحوی بخش والیتی مسول او د پروژی مسول څخه مکمل نظر واخیستل شی‬6‫ کله چی پروپوزل ترتبيږی‬،‫شی‬
7/25/2018 10:09 PMView respondent's answers
‫په مکمله توګه نه شی کوالی پروخت جواب نه راکول کیږی تر داسی حال پوری چی زنګ ورته وهو چی زما د پالنی ایمیل جواب‬
‫حو راکړه کچیری بشری منابع زیات شی بیا امکان لری‬
7/24/2018 10:16 PMView respondent's answers
‫ارتباطات یی ډیرښه دی‬
7/24/2018 10:06 PMView respondent's answers
‫ را دارد این موسسه بین دفتر مرکزی و والیات‬6‫بهترین ارتباطات‬
7/24/2018 9:34 PMView respondent's answers
fine, not too bad.
7/24/2018 9:22 PMView respondent's answers
‫خوب‬

32
Analyzed by: M&E Department of OHW
OHW – Organization of Human Welfare
M&E Department, Kabul Afghanistan
Date: 23, 07, 2018

7/24/2018 9:20 PMView respondent's answers


It is good. But can be improved by having regular skype meetings with them
by involving relevant country teams too in order to overcome the issues faced
by HQ and field.
7/24/2018 9:45 AMView respondent's answers
From the day I join the organization I haven't seen any problem, but yes there
is the huge problem in Sub Offices, due non existence of professional and
accurate manager, which can also destroy the organization image, that should
be consider in the future otherwise that would be a risk

Q.8: What challenges does OHW face?  ‫بشری خیریه موسسه د کومو مشکالتو سره مخ ده؟موسسه* خیریه بشری‬
‫ به کدام نوع چالش ها روبرو است‬A. What aspects of OHW according to you requires improvement?
‫ستاسو په آند بشری خیریه موسسه دکومو اړخونو و ښه والی ته ارتیا لری از کدام نقطه نظر شما دفتر خیریه بشری به‬
‫بهبودی نیاز دارد؟‬

Answers:

‫ نیازمندان کوشیده‬6‫خوب از نظر شخصی من دفتر خیری بشری همیشه برای بهبودی‬.
7/28/2018 6:10 AMView respondent's answers
‫ وهمبستگی خوب داشته باشد خودرا باموسسه دیگرمقایسه نمایند‬6‫ اتفاق واتحاد‬، ‫پروژه های را ازدیاد بخشد‬
7/28/2018 5:18 AMView respondent's answers
in policies implementation, fund resign, staff capacity building and
management
7/28/2018 4:53 AMView respondent's answers
‫ نه اجرا کول څو د کارونو د خنډ څخه مخنیوی وسی‬6‫ په یوه ستاف باندی‬6‫اداری ستاف تقویه کول او څو وظیفی‬.
7/28/2018 2:16 AMView respondent's answers
lack of policy and proper procedures consider the staff equally is the most
urgent need of OHW
7/26/2018 12:20 PMView respondent's answers
OHW have not a series challenges
7/26/2018 4:53 AMView respondent's answers
‫مدیریت و هماهنګی خوب‬
7/26/2018 4:45 AMView respondent's answers
8, there has not been any serious challenge experienced yet.
7/26/2018 4:43 AMView respondent's answers
‫هماهنگی و ارتباطات خوب‬,‫مدیریت‬
7/26/2018 4:16 AMView respondent's answers
‫ وسا تل سی‬6‫ با ید مسلکی وی او همدا ډول استقاللیت د دفتر‬6‫هغه پرسونل چی نوی مقرریږی‬
7/26/2018 3:44 AMView respondent's answers
6‫ په تمدیدکښی کوښښ وسی دکارمندانولپاره د دوی دکار اړوندترننګونه دایرسی اوهمدارنګه د دولتی اوغیردولتی‬6‫دپروژی‬
‫ارګانوسره هماهنګه اوسی‬
7/26/2018 3:09 AMView respondent's answers
We have not any serious challenge yet, and it would be more better for OHW to
have core budget and be self sufficient.
7/26/2018 12:57 AMView respondent's answers

33
Analyzed by: M&E Department of OHW
OHW – Organization of Human Welfare
M&E Department, Kabul Afghanistan
Date: 23, 07, 2018

‫خه کارمند نه شی ساتلی دا یو دیر غت مشکل دی‬


7/26/2018 12:53 AMView respondent's answers
OHW has the following challenges that needs improvement; 1. Weak M&E and
MIS system. 2. Weak coordination between donor and partner. 3. Weak
decision making and follow up. 4. HR policy and hiring process needs
improvement. 5. Staff entry at office that affects the implementation. 6. No
standard formats of OHW
7/25/2018 11:57 PMView respondent's answers
The presence of relevant departments and specialists in this regard
7/25/2018 11:47 PMView respondent's answers
‫ ټول تری روان دی نو دا یو غټ مشکل دی چه باید ورته پام وګړی او ددی مشګل مخه ونیسی‬6‫ښه کارمند نه شی ساتلی‬
7/25/2018 11:32 PMView respondent's answers
1.Security 2.less salary scale 3.lack of Inventory in provincial offices 4.No
care for low level stuff
7/25/2018 11:28 PMView respondent's answers
Less facilities and salaries rates
7/25/2018 11:00 PMView respondent's answers
‫ یواځي امنیتی ستونزی دی خوپه‬،‫تراوسه داستونزه مونږنه ده درک کړی چی هغه دمشکالتوپه ردیف کی شامله کړو‬
‫اوسنیوشرایطوکی امنیتی ستونزی په ټول هیوادکی موجودی دی‬
7/25/2018 10:48 PMView respondent's answers
‫ رخصت ورکړل شی ځکه بعضی وخت رخصتی نه د‬،‫ معاش معیار باید ښه شی‬.‫ د کارمندانو تګ نورو ادارو ته‬،‫امنیتی مشکل‬
‫دفتر لخوا نه ورکول کیږی ځکه وایی چی کارونه زیات پاتی دی‬.
7/25/2018 10:38 PMView respondent's answers
A big challenge is security problem, and OHW not providing security
facilitation to employees such as built proof doors, Save rooms ……
7/25/2018 10:37 PMView respondent's answers
‫امنیتی مشکالت کادری پروسونل وتل دمسلکی اشخاصو دالسه ورکوول مالی بهران‬
7/25/2018 10:29 PMView respondent's answers
‫ نشی ساتلی‬6‫ مسلکی کارکوونکی‬، ‫ امنیتی مشکالت‬،‫مالی مشکالت‬
7/25/2018 10:09 PMView respondent's answers
‫پروپشنل سټاف باید د پو هر پوزیشن لپاره استخدام شی‬
7/24/2018 10:16 PMView respondent's answers
‫ښه هماهنکی اوپرټولوقانون یوشان تطبیق کول‬
7/24/2018 10:06 PMView respondent's answers
‫در نقاط مدیریت کار بیشتر صورت گیرد باید از ارتباطات شخصی در استخدام ها صورت نگیرد‬
7/24/2018 9:34 PMView respondent's answers
requirement expert staff.
7/24/2018 9:22 PMView respondent's answers
‫از نظری مدیریت و نظم‬
7/24/2018 9:20 PMView respondent's answers
In very low scale some of our staff including top level to lower level they are
slightly skipping some of the defined policies in order to make their live easy
it needs improvement
7/24/2018 9:45 AMView respondent's answers
- Miss Management at the Field offices. - Dishonesty of senior staff at the field
offices. - Disrespects of all senior staff to their subordinate. - Some senior

34
Analyzed by: M&E Department of OHW
OHW – Organization of Human Welfare
M&E Department, Kabul Afghanistan
Date: 23, 07, 2018

staffs are trying intentionally to remove some of their subordinate by different


name which is very risky.

Q.9: Since 2017 what major positive and negative changes you have seen in Organization
leadership? ‫ کال را پدیخوا تاسو کوم ډول مثبت او منفی تغیرات د موسسی به رهبری کی لیدلی دی؟از سال‬۲۰۱۷ ‫د‬
‫ به این طرف شما شاهد کدام نوع تغیرات مثبت و منفی هستید در رهبری موسسه؟‬۲۰۱۷ B. Why you have selected
OHW as an organization to work with? ‫چرا شما موسسه خیریه بشری را بخاطر کار انتخاب کرده اید؟تاسو ولی‬
‫بشری خیریه موسسه د خپل کار لپاره انتخاب کړی ده؟‬c. Please suggestion how you reduce OHW staff
turnover? ‫ځنګه کوالی شو چی د کارمندانو د وتلو مخنیوی وکړو لطفا خپل نظر راسره شریک کړی؟چه ګونه میتوانیم‬
‫که خروج کارمندان را از موسسه کاهش بدهیم لطفا نظر تان را شریک سازید؟‬

Answers:

B- ‫خوب یک موسسه خیری بوده من هم خواستم با این موسسه کار کنم و تا بتوانم به یک نوح به نیاز مندان کمک کاری کنم‬
‫ اوراق های توزیع و شفافیت در توزیع‬: ‫مثال‬. C- ‫از کار کرد های شان باید تقدیر شود و متوجه اشتباهات شان باید بسازیم در‬
‫آینده باید اصالح شود‬.
7/28/2018 6:10 AMView respondent's answers
‫رخصتی باروز شنبه‬، ‫ ارتقای ظرفیت بلند‬، ‫بامعاش بلند‬
7/28/2018 5:18 AMView respondent's answers
after 2017 there is more positive changes in the management level. I am
selected the OHW because I like to work with Local and Afghan organization
and also here is may respect to each other and respect to capacity increment
in the salary because OHW salary is not equal to other organization OHW
salary scale is low and also their is not any other benefit like Saturday off/
holiday security allowance and other allowance
7/28/2018 4:53 AMView respondent's answers
‫ برابرول دی او له‬6‫ د ستاف د وتلو مخنیوی د نسبی امکاناتو‬. ‫ کارونه څه نا څه منظم سوی دی مرکزی دفتر‬،‫مثبت ډیر راغلی دی‬
‫ رخصتی‬6‫ ترانسپوت او همچنان د شنبی د ورځی‬، ‫پورته چی ذکر سوی دی لکه د صحی خدماتو‬.
7/28/2018 2:16 AMView respondent's answers
I have seen much positive and less negative changes OHW has good name
among the national NGOs to increase the salary and reduce the working hours
7/26/2018 12:20 PMView respondent's answers
since 2017 we have obtained positive changes such as got project and many
eligible people were supported.
7/26/2018 4:53 AMView respondent's answers
‫راضی بودن شورا عالقه کاری در ساحات ظرفیت سازی‬
7/26/2018 4:45 AMView respondent's answers
A, since 2017 the organization tirelessly been working to expand its
humanitarian endeavors to reach the goal of the organization and to support
huge number of eligible poor people in humanitarian activities, and also OHW
could achieve to obtain some very ueful projects in seasonal support section.
B, I selected OHW because I was always interested to work with the poor
communities and to serve for the welfare of the marginalized societies. C, the
staff should be recruited based on their full identity and reliability and should
confirm their being committed to work with honesty.
35
Analyzed by: M&E Department of OHW
OHW – Organization of Human Welfare
M&E Department, Kabul Afghanistan
Date: 23, 07, 2018

7/26/2018 4:43 AMView respondent's answers


‫ظرفیت سازی بهتر صورت گیرد‬
7/26/2018 4:16 AMView respondent's answers
‫رهبری اوس متو جی سوی چی د ټول افغانستان په سطه یی تغیرات راوستلی او هغه د کار د منظم والی په خا طر اوهم ډیر‬
‫مثبت تغیر راغلی دی د بیلګی په ډول د امنیت په برخه کی او همداډول بشری خیریه موسسی یو ښه اورګان دی چی ما د خپل‬
‫کار لپاره انتخاب کړی دی که کارمندانو ته هغه امتیازات چی باید ورکړل سی هغه ورکړل سی د کارمندانو د وتلو مخنیوی به مو‬
‫کړی وی‬
7/26/2018 3:44 AMView respondent's answers
‫ مشکالت هم په نظرکښی ونیسو‬6‫اول ددوی دستونزوڅخه ځان خبر کړو او دکارمندانواقتصادی‬
7/26/2018 3:09 AMView respondent's answers
since 2017 we have witnessed that the number of projects have increased and
most of the people found the opportunities for work, as well as OHW have
supported huge number of poor community people who were eligible to be
supported through several seasonal support short term projects and the credit
in this regard goes to OHW country director who selflessly worked hard for the
entire achievement. As it is one of the humanitarian organization and due to
my interest to work with the poor communities I selected OHW to be a part of
it. and to the 3rd question I would add that the HR department in account of
recruitment of staff should be more focused and identify the eligible, reliable
and qualified staff for the program to decrease in turnover of the staff.
7/26/2018 12:57 AMView respondent's answers
‫نه‬
7/26/2018 12:53 AMView respondent's answers
The reporting and M&E system is gradually improving. Staff capacity building,
promotions, opportunities and benefits will reduce the OHW staff turnover.
7/25/2018 11:57 PMView respondent's answers
almost all turnovers are because of less salary scale if staff salary raise a
little turnover will reduce ، And if Saturdays be off , it will also help this
process because all non- governmental organizations are off in this day.
7/25/2018 11:47 PMView respondent's answers
‫ ما ځکه بشری خیریه موسسه دکار لپاره انتخاب کړی چه اوزګار یم کارمند ته باید‬6‫نه تر اوسه مو کوم مثبت تغیرات ندی لیدلی‬
‫دکارمند په سترګه وکتل شی باید اهمیت ورکول امعاشات باید ورته ښه ورکړل شی‬
7/25/2018 11:32 PMView respondent's answers
A. Sorry, i am new to the OHW organ, i cant compare 2017 to the 2018.
B.because OHW is implementing some wonderful projects such is HCBCPSS
child protection project, it has good record in community base, there for i have
selected OHW organization.
7/25/2018 11:28 PMView respondent's answers
to increase salaries is the suggestion and also investment on capacity
building
7/25/2018 11:00 PMView respondent's answers
‫دموسسی په رهبریت کی طبعامثبت تغیرات لیدل کیږی دکارونواوفعالیتونوانجامول اودزیاتوډونرانوڅخه پروژ اخیستل دموسسی‬
‫ لری‬6‫ په ډیرووالیتونوکی پروژی‬،‫ بشری خیره موسسه موپه دی خاطرانتخاب کړه چی دایوښه دفتردی‬.‫ ده‬6‫دمثبت تغیرښکارندوی‬
6‫ نوپس اړینه مووګڼله ترڅودکاردکولوسره‬6‫اودداسی دفترپه انتخابولوکی طبعی ده چی دانسان مهارت اوتجربه نوره هم زیاتیږی‬
‫ډیرڅه یادکړو‬
7/25/2018 10:48 PMView respondent's answers

36
Analyzed by: M&E Department of OHW
‫‪OHW – Organization of Human Welfare‬‬
‫‪M&E Department, Kabul Afghanistan‬‬
‫‪Date: 23, 07, 2018‬‬

‫د کارمندانو ظرفیت لوړونی لپاره‪ 6‬يو څه توجه شویده‪ .‬زه د خپلی تجربی مطابق بست باندی کار کوم کارمندانو ته باید معیاری‬
‫تنخوا ورکول شی‪ ،‬مثال بعضی ټیم ليډران ‪ ۷۰۰‬ډالر اخلی او بعضی ‪ ۵۰۰‬ډالری‪ ،‬د ترانسپورت برابرول‪ ،‬د کار کافی وسایل‬
‫برابرول‪ ،‬د دند محفوظتیا‬
‫‪7/25/2018 10:38 PMView respondent's answers‬‬
‫‪Based on perfect management, financial transparency, leadership and ethical‬‬
‫‪environment‬‬
‫‪7/25/2018 10:37 PMView respondent's answers‬‬
‫زه نوی کارکونکی‪ 6‬یم د ‪ ۲۰۱۷‬کال نه خبر نه یم ‪ -۲‬ما ځکه دا موسسه انتخاب کړه چه وزګار وم ‪ ،‬اوبل زمامسلک هم همدا ‪۱-‬‬
‫دی ‪ ،‬او پدی ارسه کی تجربه لرم ‪ -۳‬دکارمندانو دوتلو دمخنیولپاره‪ 6‬باید ‪ ،‬کارمندانو ته معاشونه زیات شی ‪ ،‬ساحوی سهولت‬
‫ورته برابر شی ‪ ،‬دسفریه مشکالت یی حل شی ‪،‬لوجیستیکی وسایل یی باید معیاری‪ 6‬شی (ژمی او اوړی په نظرکی ونیولی شی‬
‫اوس چه هوا ګرمه ده یو موټر هم ارکنډیشن نلری اونور‪ )....‬هرڅه باید مرکزی نه وی ‪ ،‬دظرفیت لوړونی‪ 6‬پروګرامونه ورته‬
‫برابر شی ‪ ،‬ولسوالیو ته دسفر پرمهال باید فوډ االونس ولری‬
‫‪7/25/2018 10:29 PMView respondent's answers‬‬
‫‪ ،‬کاری وسايل په ښه ډول برابرول‪ ،‬رقابتی تنخوا ورکول‪ ،‬د دندی محفوظتیا‪ 6‬تشویقولول باید وشی‬
‫‪7/25/2018 10:09 PMView respondent's answers‬‬
‫کارمندان باید تشویق شی په یوه جزی کار باید تهدید نه شی‬
‫‪7/24/2018 10:16 PMView respondent's answers‬‬
‫کارمندا باید دفترسره‪ 6‬دپروژی په پیداکولواود ډونرپه پیداکولوکی همکاری وکړی‬
‫‪7/24/2018 10:06 PMView respondent's answers‬‬
‫از ‪ 2017‬به این سو تغیرات بیشتر و مثبتی را دیدم در بخش مدیریت و آن هم در دفتر مرکزی و والیات نیز ما خواهان همچو‬
‫تغیرات در هر سال هستیم موسسه خیریه بشری را بخاطر‪ 6‬این انتخاب نمودم که این یک موسسه یک موسسه بشری است فقط‬
‫هدفش خدمت به مردم فقیر‪ 6‬و کنار مانده و همچنان برای بلند بردن ظرفیت نیر فرصت ها را مساعد میسازد‬
‫‪7/24/2018 9:34 PMView respondent's answers‬‬
‫‪project complete duration, in case of occur any managing problem my‬‬
‫‪suggestion is after 3 years re announces the the supervisory team members‬‬
‫! ‪positions for better management it may prevent from any weakness‬‬
‫‪7/24/2018 9:22 PMView respondent's answers‬‬
‫محیط کاری‪ 6‬خوب داشته باشد و امتیازت خوب داشته باشن‬
‫‪7/24/2018 9:20 PMView respondent's answers‬‬
‫‪A. Since 2017 the major positive change was staff appreciation through 10th‬‬
‫‪year celebration. B. Great working environment. C. The segregation of duties‬‬
‫‪needs improvements‬‬
‫‪7/24/2018 9:45 AMView respondent's answers‬‬
‫‪Capacity building is one of the prime and positive point for the organization.‬‬
‫‪disrespects, Missed management, and non existence of resources for the staff‬‬
‫‪are weaknesses of the organization. if we can work together to remove all‬‬
‫‪those weaknesses we would be having a very nice organization. and the staff‬‬
‫‪turnover will be immediately come down.‬‬

‫به نظریات‪ /‬پیشنهادات* و سفارشات* شما نیاز ?‪Q.10: Any additional feedback/recommendation/suggestion‬‬
‫است؟ستاسو نظریات‪ ،‬سفارشاتونو ته ارتیا ده؟‬

‫‪Answers:‬‬

‫‪37‬‬
‫‪Analyzed by: M&E Department of OHW‬‬
OHW – Organization of Human Welfare
M&E Department, Kabul Afghanistan
Date: 23, 07, 2018

‫در قدم اول باید متوجه دو روز رخصتی جمعه و شنبه چون کارمندان نیاز به یک تفریح دارند که بعد از کار باید فکر شان آرام و‬
‫ دوم باید به معاشات که کارمندان اخذ مینمایند باید کمی‬،‫راحت شود و به روز آینده که به دفتر میآیند پر انرژی و استوار باشند‬
‫افزایش کند تا که کارمندان دیگر هم به کار کردن عالقه زیاد پیدا کنند‬.
7/28/2018 6:10 AMView respondent's answers
‫ جلسه گرفته شود وبه مشکالت شان آن وقت جواب قناعت‬6‫ بخاطر حل مشکالت با تمام دفترساحوی‬، ‫پیشنهاد پروژه را زیاد نماید‬
‫بخش داده شود‬
7/28/2018 5:18 AMView respondent's answers
OHW should think about staff salary scale and other allowances that the other
organization pay to their staff and also OHW should reduce the working days
from 6 days to 5 days and also OHW should think how cay pay the staff salary
for 13 months per year like other organization as EiD bonus in the benefits and
also OHW should thinks or focus on the policies implementation
7/28/2018 4:53 AMView respondent's answers
‫ مصرف کول دی‬6‫په ساحوی دفترو باندی‬
7/28/2018 2:16 AMView respondent's answers
nil
7/26/2018 12:20 PMView respondent's answers
‫بلی‬
7/26/2018 4:45 AMView respondent's answers
10, we should keep in mind to work honestly and selflessly to increase the
level of reputation and growth of OHW and should always be struggling to gain
as much projects as we can.
7/26/2018 4:43 AMView respondent's answers
‫بلی‬
7/26/2018 4:16 AMView respondent's answers
‫زما په نظر با ید مسلکی او با تجربه پر سونل انتخاب او کار ور وسپارل سی معاشات او نور امتیاز یی با ید د وخت اوزمان د‬
‫ضرورت مطابق وی‬
7/26/2018 3:44 AMView respondent's answers
‫زماپه نظر اول داچی هرکارمندته په خپل وظیفی په مطابق ترننګونه ورکول سی چی دوی مسلکی سی او وکولی شی چی خپل په‬
‫او دوهم د کارمندان دښه کارپه کولوسره دوی مالی اومعنوی تشویق سی‬،‫وظیفه کښی چی اجراکوی یی کوم مشکل ونلری‬
7/26/2018 3:09 AMView respondent's answers
generally I would prefer to add that the entire authorized staff like program
managers and coordinator should be more concentrated on fund raising
process and try their best to get as much projects as they can and work hand
in hand for better coordination with the national and international
organizations and agencies.
7/26/2018 12:57 AMView respondent's answers
‫شنبه باید رخصت شی معاشات باید زیاد شی مکافات او مجازات باید وشی‬
7/26/2018 12:53 AMView respondent's answers
1. Budget issues affects the planned implementation. 2. Trainings for staff
capacity building should be discussed with donors to be provided at hotels at
start of project. 3. Budget should be clear with donor at start of project to
ensure smooth implementation.
7/25/2018 11:57 PMView respondent's answers
‫ موسسه ما‬6‫موسسه خود را به معیارات و استندرد های موسسات دیگر بین المللی و محلی برابر کنیم این به اعتبار و پایداری‬
‫کمک خواهد کرد‬

38
Analyzed by: M&E Department of OHW
‫‪OHW – Organization of Human Welfare‬‬
‫‪M&E Department, Kabul Afghanistan‬‬
‫‪Date: 23, 07, 2018‬‬

‫‪7/25/2018 11:47 PMView respondent's answers‬‬


‫شنبه باید رخصت شی په معاشاتو کی باید زیاتوالی‪ 6‬راشی مختلف ترینینګونه باید ورته برابر شی‬
‫‪7/25/2018 11:32 PMView respondent's answers‬‬
‫‪Recommendations: 1.OHW should develop safe rooms and all provincial‬‬
‫‪offices. 2.OHW should increase the salary scale due to performance/ and‬‬
‫‪specially of M&D officers because they are running two positions at a time.‬‬
‫‪3.when stuff need inventory (any inventory which have roll in implementation‬‬
‫‪of project) should provide them at a time. like once an employee computer is‬‬
‫‪not working, he/she starting the email process but from top level no action is‬‬
‫‪taking for providing them a computer. as this happening for along time. (says‬‬
‫‪by old experience stuff.) and so far i am facing this problem as well. 4.the‬‬
‫‪country office should have the ideas of the low level stuff because low level‬‬
‫‪stuff are the Eyes and ear of the organization, they can find out the the best‬‬
‫‪solution and tracks of fro the problems.‬‬
‫‪7/25/2018 11:28 PMView respondent's answers‬‬
‫‪OHW should focus on competition, increments, facilities to employees,‬‬
‫‪transparency and investment in employees capacity building‬‬
‫‪7/25/2018 11:00 PMView respondent's answers‬‬
‫زمونږ وړاندیز اوپیشنهاد دادی چی بشری خیریه موسسه دمعمول سره سم معاشونه په وخت ورکوی خو نوربایدهم جدی اووسی‬
‫چی معاشونه خپلوکارمندانوته په وخت ورکړی ‪ ،‬بله خبره چی دیادونی وړده هغه دا چی نوموړی موسسه په ډیرونورووالیاتونوکی‬
‫په لوړه سطحه کارکوی‪ 6‬خودکارمندانودمعاشونولپاره‪ 6‬کوم اساسی نورم نشته دځینوکارمندانومعاشونه یی لوړاودځینوډیرکم دی ‪،‬‬
‫زمونږهیله داده چی دټولوکارمندانومعاشونه په یواساسی نورم برابرشی هغه که ټیم لیډران وی اوکه نوردټیټی سطحی کارمندان‬
‫)‪ ( there is no skill for salary‬ترڅوهریوکس له خپلوحقوقوڅخه په سالم ډول ګټه پورته کړی‬
‫‪7/25/2018 10:48 PMView respondent's answers‬‬
‫د معاشاتو منظم سیستم برابرول‪ ،‬د نورو انجیو ګانو په څير د شنبی ورځی رخصتول‪ ،‬د کامندانو د ظرفیت لوړونی لپاره‪ 6‬کار کول‪،‬‬
‫‪،‬د مکافاتو‪ 6‬او مجازاتو منظم سیستم‪ ،‬سیتسم نیمه سنټرالیزيش کول‬
‫‪7/25/2018 10:38 PMView respondent's answers‬‬
‫‪Please provide us the security facilitation. Provide us the budget on time for‬‬
‫‪activities Do not leave of the ole employees‬‬
‫‪7/25/2018 10:37 PMView respondent's answers‬‬
‫معاشونه معیاری شی ‪-۲‬لوجیستیک معیاری شی ‪ -۳‬معاش په خپل وخت ورکول شی ‪ -۴‬سفریه باید ولری که یو نفر په ‪۱-‬‬
‫ولسوالیو کی ډوډی خوری‪ 6‬باید روپی یی وکول شی ‪-۵‬کارمندانو ته کریدت کارتونه ورکول شی ‪ - ۶‬په هره میاشت کی یو د‬
‫هماهنګی مجلس دایر شی چه ټول ډیپارتمنتونه موجود وی لکه لوجیستیک ‪ ،‬اداری ‪ ،‬اونور دپروګرام مسولینو سره چه دیو بل‬
‫مشکالتو نه ځان خبر کړی‬
‫‪7/25/2018 10:29 PMView respondent's answers‬‬
‫شنبی ورځ باید رخصت شی‪ ،‬سنټرالیزيشن سیستم ناکام دی باید ډی سنټرالیزیش سیستم را منځ ته شی‪ ،‬د بشری منابعو لپاره‪6‬‬
‫سمه پالیسی ترتيب شی‪ ،‬د پروژی اسناد باید د پروژی مسولینو سره په مکمل ډول شریک شی ‪ ،‬د تنخوا لپاره باید معيار اوجود‬
‫د )‪ (Exchange visit‬ولری‪ ،‬د مکافاتو‪ 6‬او مجازاتو منظم سیستم باید رامنځته شی‪ ،‬والیتی رسمی سفرونه بايد برابر شی‬
‫سفریی لپاره باید سیستم جوړشی‪ ،‬د ظرفیت لوړونی‪ 6‬لپاره‪ 6‬منظم سیستم باید ترتيب شی‬
‫‪7/25/2018 10:09 PMView respondent's answers‬‬
‫پخوانی سټاف ته باید ترفع ورکول شی تر څو نور هم تشویق شی او د اورګان په جوړولو‪ 6‬کی کوټلی ګامونه واخلی‬
‫‪7/24/2018 10:16 PMView respondent's answers‬‬
‫کارمندان باید تقدیرسی‪ 6‬ترڅونورکارونه په ښه ډول وکړی‬
‫‪7/24/2018 10:06 PMView respondent's answers‬‬
‫‪No‬‬
‫‪7/24/2018 9:34 PMView respondent's answers‬‬

‫‪39‬‬
‫‪Analyzed by: M&E Department of OHW‬‬
OHW – Organization of Human Welfare
M&E Department, Kabul Afghanistan
Date: 23, 07, 2018

1- coordination between Kabul main office and provincial level. 2- annually


(the end of each working year) launch a annual review program in Kabul
country office , review the problems / suggestion by provincial level
coordinators, project officers , project supervisors, finance officers, logistic
officer etc....
7/24/2018 9:22 PMView respondent's answers
‫بلی‬
7/24/2018 9:20 PMView respondent's answers
1. The working hours are not respected equally it needs serious attention. 2.
There is good cooperation in between the teams but needs more
improvement. 3. Regular employee performance evaluation should take place.
4. Some social activities should take place like celebrating birthdays and etc
to make the workplace more enjoyable.
7/24/2018 9:45 AMView respondent's answers
one of my suggestion to the organization is to work and make their own fund
through implementation of the activities and also some sponsorship and fund
making mechanism.

40
Analyzed by: M&E Department of OHW

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