Q1: You have bought a T-shirt from an online clothing store.

When you received

your order, things were fine but after the first wash, the color of the shirt faded.
Write a complain letter to the online store explaining the situation and claiming a
replacement or a refund.

Q2: Consider yourself the manager of that particular online store. Write and
adjustment letter declining the claim. Provide valid reasons for that. Assume
necessary details.

Q3: You work as the branch manager at Meezan Bank. You have received an
application of credit approval from one of your loyal customers. Write a letter
declining the request by stating any valid reason. Assume necessary details.