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gantthead.com Post-Implementation Operations Planning Checklist
Operations planning describes the process used to define resources and processes
needed to sustain the project's business outcome after deployment, installation or
implementation. Often a project team does not keep the responsibility for the product
after delivery. You need to agree ahead of time with the client how the product will be
maintained, who will have responsibility for maintaining it, how maintenance priorities will
be set and how maintenance activities will be overseen and administered. Otherwise,
the end product could quickly become obsolete or unused.
Many companies have standard maintenance processes and practices already in place.
If that is the case, evaluate how your project's end product will be inserted into existing
processes. You will want to document agreement how the standard processes will be
used and who will implement them.
However, if the project end product is new to the client or if the client does not have any
organizational standards, then you need to prepare full documentation and a plan for
your client. The project manager should ensure that this crucial deliverable is completed
prior to implementation or deployment.
1. Identify the resources and schedule for development of the operations plan.
6. Are there existing maintenance processes and practices within the client enterprise?
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gantthead.com Post-Implementation Operations Planning Checklist
10. Have tasks associated with development of the post-implementation operations plan
been identified?
14. Have plan development impacts on project and project resources been determined?
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