5 GROUP 4

• Zarraga

MEETING OTHER HR GOALS • Platon

March 14, 2020

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Meeting other HR Goals

▰ Collective Bargaining and Labor Relations

▰ Managing Human Resources
▰ Creating and Maintaining High-Performance Organizations

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Collective Bargaining and Labor Relations

Role of Unions and Labor Relations

▻ Unions – Organizations formed for the purpose of representing
their members’ interests in dealing with employers.
▻ Labor Relations – Field that emphasizes that managers and
union leaders can use to minimize costly forms of conflict (such
as strikes) and seek win-win solutions to disagreements.

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Collective Bargaining and Labor Relations

Labor Relations Three Level of Decisions

1. Labor Relations Strategy – For management, the decision
involves whether the organization will work with unions or
develop (or maintain) nonunion operations.
2. Negotiating Contracts – Contract negotiations in a union
setting involve decisions about pay structure, job security, work
rules, workplace safety, and many other issues.
3. Administering Contracts – These decision involve day-to-day
activities in which union members and the organization’s
managers may have disagreements. 4
Managing Human Resources

Human Resource Management in a Global Environment

▻ Employees in an International Workforce
▻ Parent Country – headquarter is located
▻ Host Country – organization operates a facility
▻ Third Country – neither a parent or host country
▻ Expatriations – employees assigned to work in another country

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Managing Human Resources

Human Resource Management in a Global Environment

▻ Employees in the Global Marketplace

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Managing Human Resources

Factors Affecting Human Resource Management in

International Markets
▻ Culture
▻ Education
▻ Economic Systems
▻ Political-legal Systems

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Creating and Maintaining High Performance
Organization

High Performance Work System

▻ The right combination of people, technology, and organizational
structure that makes full use of the organization’s resources and
opportunities in achieving its goals.

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Creating and Maintaining High Performance
Organization

Elements of High Performance Work System

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Creating and Maintaining High Performance
Organization

Elements of High Performance Work System

▻ Organizational Structure – way an organization groups people into
useful divisions, departments, and reporting relationships.
▻ Task Design – details of the organization’s necessary activities
▻ People – providing suitable people and prepared for the job
▻ Reward System – encouraging people to strive for success and
achieve goals
▻ Information System – decisions were made based on gathered
information with accuracy and reliability 10
 Creating and Maintaining High Performance
Organization

Outcomes of High Performance Work System

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Meeting other HR Goals (Closing)

▰ Collective Bargaining and Labor Relations

▰ Managing Human Resources
▰ Creating and Maintaining High-Performance Organizations

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 Activity 3: Assessing Performance and
Developing Employees

1) Differentiate Voluntary and Involuntary Turnover.

2) Explain the different (4) Job Dissatisfaction Factors
3) Discuss how to manage each dissatisfaction factors.
4) Discuss the Performance Management Process

Performance Management
Process
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End of Discussion

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