Wal-Mart is the world's largest retailer with nearly 4,700 stores and over $485 billion in annual sales revenue. To strengthen its e-commerce leadership, in 2017 Wal-Mart announced a new blended leadership structure bringing together its retail, Walmart.com, and Jet.com marketing strategies. It also appointed the founder and former CEO of Jet.com, Marc Lore, to oversee Walmart's e-commerce divisions. Wal-Mart utilizes its extensive distribution networks and inventory management systems to dynamically manage merchandise flows to optimize product availability for customers.
Wal-Mart is the world's largest retailer with nearly 4,700 stores and over $485 billion in annual sales revenue. To strengthen its e-commerce leadership, in 2017 Wal-Mart announced a new blended leadership structure bringing together its retail, Walmart.com, and Jet.com marketing strategies. It also appointed the founder and former CEO of Jet.com, Marc Lore, to oversee Walmart's e-commerce divisions. Wal-Mart utilizes its extensive distribution networks and inventory management systems to dynamically manage merchandise flows to optimize product availability for customers.
Wal-Mart is the world's largest retailer with nearly 4,700 stores and over $485 billion in annual sales revenue. To strengthen its e-commerce leadership, in 2017 Wal-Mart announced a new blended leadership structure bringing together its retail, Walmart.com, and Jet.com marketing strategies. It also appointed the founder and former CEO of Jet.com, Marc Lore, to oversee Walmart's e-commerce divisions. Wal-Mart utilizes its extensive distribution networks and inventory management systems to dynamically manage merchandise flows to optimize product availability for customers.
The best example of synergization across a distribution network is Wal-Mart Stores Inc., the world’s largest retailer with nearly 4,700 stores and annual sales revenue of more than $485 billion .
Channels for impulse purchase
Powering up e-commerce leadership. In 2017, Wal-Mart announced a new blended leadership structure in which the retailer’s U.S. chief marketing officer leads the marketing strategies over Wal-Mart Stores, Wal-Mart e-commerce and Jet.com to bring synergy. Additionally, Marc Lore, the co-founder and former CEO of Jet.com oversees Wal-Mart e- commerce and Jet.com. Lore brought with him a coterie of senior managers from Jet.com, including Nate Faust, Jet.com’s former chief operating officer. As the senior vice president for e-commerce and supply chain for Wal-Mart U.S., Faust oversees all logistics and supply chain activities supporting both offline and online channel requirements. Communication was an important element of this effort, as employees received memos from top leadership explaining the changes that were made to blend online and retail leadership.
Dynamic merchandise flow management.
Wal-Mart’s ecosystem of distribution networks, transportation resources and sophisticated inventory management, planning and replenishment systems has long been considered its competitive advantage. Indeed, at one point, Wal- Mart was thought of as a supply chain and technology company as much as it was considered a retailer. Its ability to dynamically manage the flow of merchandise through its distribution and fulfillment centers to its stores and end- customers positions it as one of the market leaders capable of delivering anything ordered by a consumer anywhere and at any time.
Information flow management.
Wal-Mart utilizes several different automated systems to manage the flow of information to its suppliers. Using the SPARC mobile app, for instance, suppliers can view stock levels in specific location in real time. Wal-Mart’s proprietary Global Data Synchronization Network (GDSN) platform securely provides continuous synchronization of accurate product and location information. The framework can be used to automatically communicate and add products via the Synchronized Item Network.
Wal-Mart’s high-level information flow diagramming
Given the rapid growth in the online business, coupled with high demand uncertainty affecting investment risks, Wal-Mart utilizes a range of service providers to subsidize its in-house technology infrastructure. It uses these arrangements as test labs for future technological acquisitions. These specialized service providers often provide quick prototyping and support electronic data interchange with suppliers as a way to assess the feasibility of a particular technological solution.
Enterprise-wide network visibility
Across channels and stakeholders. The brand must own a suitable IT and infrastructure to enable enterprise-wide network visibility across channels and across key stakeholders (e.g. suppliers and customers) so that consistent and timely information is presented to end customers
Innovate continuously and make smart acquisitions.
When organic growth is not possible, innovations and acquisitions extend the talent pool. To that end, Wal-Mart acquired Jet.com and other selected online specialty retailers to fuel the development of its e-commerce capability despite having the scale to develop in-house.
Develop and sustain your own ecosystem.
An ecosystem of the right suppliers can give your company a competitive advantage in the future. In the case of Wal- Mart, that led to the development of its 3P marketplace and 1P ecosystem, while reducing product ownership and exposures to associated inventory risks.